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    DICK'S Sporting Goods

    3.2 (43 reviews)
    Open 9:00 am - 9:00 pm
    Updated 1 month ago

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    Latrell F.

    I just had a great experience at dicks sporting goods. The customer service there was outstanding. The reps name was Joey great football conversation and he exchanged my item that I ordered off line and made sure everything was taken care of care of, even with the difference in price. Awesome having people who look out for the customers, great job Docks sporting goods at the Carolina place mall!!!

    Got a couple clubs regripped
    Zach W.

    Was dreading the task of having a couple clubs re-gripped but why? It's not like the doc or dentist. Seriously had a wonderful experience. Called in the morning to gather info on what to do and she asked what time I was coming so that she checked the schedule on who would be working and who' to ask for. Got there and picked out a couple at grips and before I could ask for Chase he came up asked if he could help. Got the bar codes and said it would just be 15-20 min. By the time I got back upstairs after paying he was finishing up. So efficient simple, easy, and affordable. Now I just need to get the rest of them done. Thanks Chase and the staff of Dicks for all your help.

    Downstairs of Dick's sporting goods
    Cameron K.

    It's store can be overwhelming because of its size and it's lack of customer service. I was in the store for over an hour tonight looking for a backpack and Panthers apparel. Not one person asked to help me. Come to think of it, the only associate I saw was standing at the cash register when I finally decided to leave after not getting any assistance. I found a the jersey that I wanted but it had a stain on it. I wanted to find out if another store had it in stock and couldn't find anyone to help me. It was time to take matters into my own hands. I hopped online to the DICKS website and found the exact same jersey, without the stain, for $30 less and with free shipping. Made my online purchase while still waiting for help in the store and decided it was time to leave.

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    1 month ago

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    2 years ago

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    1 year ago

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    3 months ago

    No one there to help in the shoe department I was sold a pair of shoes that do not fit

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    2 years ago

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    4 years ago

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    2 years ago

    Needed some gloves and they had several cold weather gloves to choose from. Price was average. Sales team did well.

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    8 years ago

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    7 years ago

    Ben and Mac hooked me up with great service getting a basketball hoop last minute for Christmas. Great customer service. Smart guys

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    10 years ago

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    Page 1 of 2

    Ask the Community - DICK'S Sporting Goods

    Review Highlights - DICK'S Sporting Goods

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    Patagonia Charlotte

    Patagonia Charlotte

    4.0(3 reviews)
    4.3 miSouth End, Dilworth

    Awesome employees and great selection. Good array of new products and clearance racks can be…read moregoldmines.

    The Patagonia store in South End Charlotte is a large, beautifully designed retail space and…read moredefinitely worth stopping into if you're already exploring the area. The store itself is spacious and well organized, with a good selection of Patagonia's outdoor apparel and gear. Everything is displayed nicely and the environment feels clean and inviting, making it easy to browse. That said, the pricing is full retail, and Patagonia products can be pretty expensive. Coming from the San Francisco Bay Area where Patagonia outlet stores are more common, I'm used to finding better deals. Because of that, I'm a bit hesitant to pay full price and tend to compare with other outdoor retailers like REI, where you can sometimes find similar gear at more competitive prices. The South End location itself is lively and fun to explore, with lots of nearby restaurants, coffee shops, and dessert spots. It's a great area to walk around and make a few stops while you're there. Parking can be a bit challenging in South End, especially during busy times, so plan accordingly. Insider tip: If Patagonia runs a seasonal sale, this would be a great place to come back and browse again. Overall, a nice store in a great neighborhood--definitely worth a look if you're already shopping or dining in South End.

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    Patagonia Charlotte
    Patagonia Charlotte
    Patagonia Charlotte

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    The North Face Southpark Mall

    The North Face Southpark Mall

    2.7(6 reviews)
    0.2 miSouthPark
    $$

    I don't shop here often, but when I do, it always happens to be when there is some big sale going…read moreon. Which is great, since the brand isn't known for being cheap lol Every item I've bought is always high quality and lasts a long time, and the employees are always friendly and not overly pushy with their help. If you're looking for new products for your adventures, it's definitely worthwhile to stop here!

    I'm actually caught between 3 and 4 stars for this store, though I push it to 4 stars because I…read moreappreciate the brand, its beginnings and what it represents. Blatant capitalism aside. Yes, North Face has more than just jackets! Is what I told my mother when I first showed her this store. There are some neat and catchy t-shirts in here, not to mention pants and shorts for all occasions. Jackets are a given but I personally can speak for the excellence of their bags. I have one now that I never regret purchasing. In the back they usually have a few rows of clearance items alongside the shoes. Mixed throughout there's even a lot of legit climbing gear including ropes, harnesses and carabiners. The prices are certainly high. It is fancy-pants South Park Mall though the location doesn't make much difference. But North Face has quality behind them and some amount of care for the environment and the world in their beginnings. So it's usually a price I'm willing to pay when something fits my fancy.

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    The North Face Southpark Mall
    The North Face Southpark Mall
    The North Face Southpark Mall - Star Wars jokes galore at The North Face

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    Star Wars jokes galore at The North Face

    DICK'S Sporting Goods - sportswear - Updated May 2026

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