REI Paramus

Today I went to Nordstrom Rack and other stores in the mall looking for some special work sneakers…read more I like coming to Nordstrom because I find high-quality shoes in excellent condition at great prices. Unfortunately, they didn't have the specific type of shoe I needed, but whenever I've come here to shop for clothes, jewelry, sunglasses, or skincare products, I've found high-quality items and brands at very good prices. The store is a bit cluttered personally speaking, but it is always clean, and there are many employees constantly working to keep it organized and tidy. God bless you all, and see you soon.

This is probably one of the most chaotic Nordstrom rack locations I have ever been to. The line is…read moresimilar to that of a home goods and is always mobbed no matter what day or time you are there. I was here to pick up an online order which was decently efficient. However this inside of this location seemed a bit disorganized as there were boxes and bags everywhere. Also I've noticed these discount stores seem to allow everyone to bring their dogs in. I am a huge dog lover but your barking out of control doodle which is clearly not a trained service dog has zero business being in a store. There are ample amounts of clothes and shoes and accessories but it does take some time to sift through what you are looking for. I would say 60/40 of the store has a good deal if you are knowing where to look.

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Bloomingdale's Outlet

2.9(36 reviews)

0.2 mi

This outlet is located in Bergen Town Center. Men and women clothes, shoes, coats and some…read morebeauty/cosmetic items. They have good merchandise but you really need to spend time and look through. Most of the time they have discounts. I don't think we ever paid anything in full price there. Long line at the check out. Staff is nice. No bathroom inside. You have to go out, take escalators up into the mall to use bathroom.

I came back to purchase some items that I saw on my last visit. Store associate Allison was very…read morehelpful and kind. After asking if there were any more of a dress that needed to be swapped she walked back to the location and found it for me. Outstanding customer service at this location although the sizing in the sale section does need some organization. There are good deals here. I spotted Juicy tracksuits for $59 total. Great little Sugarfina display near checkout line.

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Akira

3.6(7 reviews)

1.2 mi

This store is located on first floor of GSP near Planet Playskool. They have a lot of unique style…read moreapparel and shoes for all season. Different size options available for most clothes. Prices vary based on product, but mostly they are in medium range. There's also a big sales collection as well. The aisles between racks are slim, very hard to walk by another person. Clothes also get entangled, we had a hard time taking out most of the items. There are several associates in the store who assist customers, do checkouts and also restock/tidy up the racks.

I wanted to take a moment to recognize Jennifer Garcia for the incredible experience she…read moreconsistently provided. She was truly phenomenal always going above and beyond to make me feel welcome and comfortable every time I shopped. Jennifer had a natural ability to connect with her clients, and it showed. She built genuine rapport, remembered people, and created an environment that made you actually want to come back. Because of her, I found myself shopping in the store at least three times a week. Jennifer, along with Jacky, made every visit enjoyable. Their energy, attentiveness, and care set them apart in a way that's hard to find. They didn't just work there they elevated the entire shopping experience. Which is why it's so frustrating and disappointing that neither of them seem to be there anymore. The turnover at this location feels constant every time I walk in, there are new faces, and the atmosphere has completely changed. It no longer feels welcoming, and honestly, it makes me not want to shop at the Paramus location at all. For customers like me who spend a significant amount of money and time in this store, the experience matters just as much as the products. Employees like Jennifer and Jacky are rare, and it's hard to understand why a company wouldn't do everything possible to retain people who clearly care about their work and their customers. I truly hope management takes this feedback seriously. Bringing back employees like Jennifer and Jacky or at the very least, prioritizing staff who bring that same level of warmth and professionalism would make a huge difference.

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Zara

1.5(43 reviews)

1.1 mi

Help! Had to return one item and was forced to wait online for half and hour. I had planned to…read moreuse that 30 minutes to walk the upper level for exercise. Instead the only thing I got was exhaustion. The customer service was disgusting with the return line moving like a snail. Will not step inside this place again. It was not even on a weekend!

This is my go to restaurant whenever I just want to eat me a big large bowl of butter chicken they…read moreare always very professional and will show you a wonderful, elegant Indian cuisine. The servers meet you with a smile, and they greet you with grace when an excellent experience.

New skirt with stains that Zara refused to exchange

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Westfield Garden State Plaza

If there's one thing we're going to do when we go to Garden State Plaza, it's make our two…read moremandatory stops: Macy's for him and AKIRA for me! AKIRA has become one of my favorite stores because I can always find something unique to add to my wardrobe, those pieces that are just a little different and make an outfit stand out. And while I'm doing my thing at AKIRA, my husband can always count on Macy's to find something new for his wardrobe too. So basically... we both leave with a bag, we're both happy, and everybody wins. And we're frugal shoppers. So safe to say we always get a good sale. At this point, a Garden State Plaza trip just isn't complete without these two stops! And of course you gotta feed the belly so this particular trip we went to Carlitos and got our taco fix and you can't go wrong with tacos, especially at Carlitos. They're always so friendly and accommodating.

I'm not sure if I've ever been to this mall before, but today it is absolutely packed with people…read moreeverywhere--in the corridors, inside the restaurants, and in the shops. I don't know if it's because of the Soccer World Cup 2026, the fact that it's Saturday afternoon, or the sweltering heat, but it is incredibly crowded. I came straight here after work to check it out because I have movie tickets for the cinema located inside. I arrived a bit too early, so I'm going to walk around and explore the place, and I'll let you know what I think later. The air conditioning is holding up well against the massive crowd. I'll share my thoughts on the other places I visit later on. I can see a variety of spots here, though--places like "Carlitos BBQ taqueria", as well as coffee shops, pretzel stands, dessert spots, a Macy's, ramen restaurants, and more.

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Bergen Town Center

3.8(174 reviews)

0.2 mi

Today I entered to Marshalls, Bloomingdale's, and Nordstrom Rack…read more All three were freshly stocked. And I found great prices on them. Service and Bloomingdale's and Marshall's was great!

Outdoor outlet/mall space with a lot of restaurants, a Whole Foods, Target, and more restaurants in…read morethe area. Parking is interspersed between the stores so you have to cross the parking lot to get to different stores.

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Storefront

Windsor

2.0(1 review)

1.1 mi

Special occasion store but the designs remind me of prom from the 90s... clothing material is mixed…read moreand some of it themed. Staffers mostly absent and we ended up moving on for a graduation dress.

From the owner: Founded in 1937, Windsor is the leading special occasion fashion brand providing glamorous,…read moreon-trend styles for all the occasions in a woman's life. Women come to Windsor to find that perfect look for all of life's important moments from a formal dress for their first dance to a graduation dress, to that perfect wedding guest dress. Visit Windsor to find the latest trends in women's clothing, from bustiers, to cargo pants, to elevated cocktail dresses and formal dresses for everything from date night to New Year's Eve outfits.

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The Fig Leaf

3.4(44 reviews)

0.8 mi

My daughter and I purchased her prom dress here. The service…read morewas great and the sales people were all very patient. My daughter picked out 3 dresses to try on and the sales woman said "let's get you some more styles to try on" and went out of her way to find out what look she wanted. There were a few she did not like and the sales person offered many dress options that we had not noticed. My daughter found her dress that day~ Tips: make an appointment! Come in with pictures of what you're looking for.

I was asked by two different sales people what I was looking for. They started to help me and then…read moreleft almost immediately to help someone else. I clearly didn't matter. This was second very poor experience at Fig Leaf. I won't be returning. Plenty of other places to shop.

Nordstrom Garden State Plaza

3.4(124 reviews)

1.2 mi

Anniversary sale 7/18 - 8/9. I have never seen so many people in this mall. It's very spacious…read more Several levels of men's women's kid's apparel, shoes department. Lots good deals. They put on yellow tags for the sale items. Easy to navigate. Live DJ playing at the lower floor. Very welcoming vibe. Some chairs there for customers to sit.

Very nice place with high end brands, like Gucci. All organized and staff is very friendly. Huge…read moreinventory and prices were as expected

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Old Navy

5.0(1 review)

1.1 mi

Very nice old navy! The store is clean and organized, workers are friendly, prices are good, and…read morethe store size is typical for this chain

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Teresa R.

147

12 years ago

Sorry, I was on my husbands YELP account when I posted about the TD 5 Boro race. I copied it under mine, although he was impressed as I was. I was at the TD 5 boro bike tour yesterday for my third ride with them. As I stepped out of my car, I ran to my bike rack to get ready only to find my straps had broken during the ride over. The only thing holding it were the bungie cords and a prayer....as I looked at the bike I noticed a bend frame, terribly bent, the end of my ride before it began. I walked it over to the repair tent, not overly optimistic only to find Gary. Gary, who should be in a cape...came to my rescue. He fixed the rim, put the brakes back on (I took them off thinking I would ride with front brakes only if I couldn't fix the rim) and did a tune up that was amazing. I think I left with my bike better than when I left the house that day. Gary, thank you, thank you, thank you. You wouldn't take a tip (and heaven knows I tried). You are skilled in bike repair and as a triathlete I truly appreciate it. I have never shopped at REI and now I will....I am coming in next week for some supplies and to look at a new bike and I will tell you the trip from Holmdel to Paramus won't seem as far knowing there is someone as skilled as you to work on my equipment. Thanks again, you truly need a cape! read more

D R.

12 years ago

I was at the TD 5 boro bike tour yesterday for my third ride with them. As I stepped out of my car, I ran to my bike rack to get ready only to find my straps had broken during the ride over. The only thing holding it were the bungie cords and a prayer....as I looked at the bike I noticed a bend frame, terribly bent, the end of my ride before it began. I walked it over to the repair tent, not overly optimistic only to find Gary. Gary, who should be in a cape...came to my rescue. He fixed the rim, put the brakes back on (I took them off thinking I would ride with front brakes only if I couldn't fix the rim) and did a tune up that was amazing. I think I left with my bike better than when I left the house that day. Gary, thank you, thank you, thank you. You wouldn't take a tip (and heaven knows I tried). You are skilled in bike repair and as a triathlete I truly appreciate it. I have never shopped at REI and now I will....I am coming in next week for some supplies and to look at a new bike and I will tell you the trip from Holmdel to Paramus won't seem as far knowing there is someone as skilled as you to work on my equipment. Thanks again, you truly need a cape! read more

Alex C.

12 years ago

Definitely an awesome store to check out. They carry a ton of cool stuff. Don't be phased by the few bad reviews that are on here. I have never had anything but good experiences at this rei location. Great customer service and tons of useful information. There are info sheets provided at most of the gear sections so that you can read up on tech specs if there isn't an available sales associate which is awesome. Compared to it's local competition, campmore and ems (which recently went out of business), there really is no comparison. The store is always neat and clean and everything is easy to find. Plus the guys in the bike shop are great and really know what they're talking about. Definitely my favorite store around. read more

Dan K.

10 years ago

This place was extremely rude to my 75 year old Dad when he was trying to use a gift certificate. So much so that he refuses to shop in any REI location for the rest of his life. He even made me give away the gift certificate to my friend because he didn't want anyone in our family to give REI money. I gave away $200 because the employees at this location are morons. DO NOT EVER SPEND YOUR MONEY AT THIS LOCATION, THEY ABUSE OLD PEOPLE AND THINK ITS FUNNY. Read the other reviews if you think I'm lying read more

Eros R.

2 years ago

--- I recently visited REI in Paramus, NJ, and had an outstanding experience. The store offers an excellent selection of sports clothing and top-quality items. The service was exceptional; the staff was friendly, knowledgeable, and always ready to help. Whether you're an outdoor enthusiast or just looking for high-quality gear, this REI location is the place to go. Highly recommended! read more

Leander W.

7 years ago

Store is staffed by rude and Indifferent hipsters who would rather be out drinking $20 craft beers and eating avocado toast than working in this store. Asked a woman to look in locked sunglass case and she was visibly annoyed. Cashier displayed similar lack of enthusiasm. Either this is. A terrible place to work or they hire people with no work ethic. Unbelievably bad attitudes read more

Chad V.

108

15 years ago

I Love REI

REI Paramus - menscloth - Updated September 2026

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Dear Sir or Madam good and happy holiday…read more Paramus Park Retail Store Paramus, NJ 888-490-3837 I spent $1,000 in this store today, but the manager treated me with an extremely poor attitude. I have no idea what I did to offend her. I've been coming to this location for two years and have never experienced anything like this. It made me feel very unhappy and uncomfortable. She even falsely accused me of returning items "too often." I must strongly disagree with this. When the store doesn't have certain items, your own employees special-order them for me. Sometimes they accidentally order extras, and they tell me to return the additional items. Yet this manager claims that I "love to return things," which is completely untrue. On top of that, she even told me that I "stayed in the store too long." If I don't take my time trying on clothes and checking whether something fits, or learning about the functions of the products, how could I possibly feel confident spending so much money? LL Bean products are not cheap. Is this something a manager should be saying? This feels like discrimination and an abuse of authority. At this point, it honestly feels like a shame to spend money in this store -- especially when I spent so much today -- only to be treated this way. You really need to be careful with this new manager. Her attitude is terrible, and she treats people differently. I am an older customer, and most LL Bean shoppers are also older adults. No one wants to spend a lot of money just to be treated disrespectfully. I've visited many LL Bean stores and have never had such an unpleasant experience. The female manager's name is Grace -- please stay away from her. I will also be telling the elders in our church not to visit this store anymore. Please be aware. And if the store continues treating customers this way, you will close down sooner or later. Just look at the REI store next door -- it has already shut down. I will never shop at this location again.

We came here looking for Winter jackets when the season came through. From checking out what was…read moreoffered the website to looking at different options t

Urban Outfitters

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(15 reviews)

This store is located on second floor of GSP, at the indoor parking lot garage across AMC, near…read moreCalifornia Pizza Kitchen. It's a big store with 2.5 floors. First floor has lots of women's apparel, games, accessories and checkout register. The mid floor has some apparels only. Bottom floor has both men's and women's summer and winter clothing, vinyls, games, accessories, water bottles, hats, perfumes and decorative items. The fitting rooms and sale section are on this floor too. The checkout counter on this floor is bigger. We went to the store during black Friday, as they were having up to 40% sale storewide. The apparels had plenty of sizes available. We eventually bought two items from here. The staff members at the fitting room and register were friendly and helpful.

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First time going into an Athelta. I'm sure glad it was this one. Every employee there was SOO…read morekind!! I wish I remembered all of this names. One I do remember was Beth. The material in everything was just so buttery soft!! It was pricey but everything in all the Gap brands are just the best quality in my opinion. Everything I've ever gotten has held up for years!

Went on a little shopping spree here when stores were still open and outside was more fun. The girl…read morethat was there was so nice and helpful and was great about answering all of my questions. I got a few things full priced and found a few gems from the sales rack. It took a littleeeee long and I even had to get on the phone with their HQ or something at some point but I signed up for their credit card for a pretty sweet discount. Although the process was frustrating, the two women there were as helpful as they could be. Can't wait to pop in again!

Banana Republic

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I have a Love/Hate relationship with BR. Back in the day, I could always find something to buy for…read moremyself But as new trends come in and those washed out colors are the "in" thing, I find myself shopping a lot less at this store. But every once in a while, I'll pop in and find something that I like. This location is better than most. Great lighting, lots of room, wide selection of the new releases and the sale racks are always full. The thing that stands out the most is a guy named Elvin. Always friendly, helpful and likes discussing clothes. Seasonal colors, bi-lateral symmetry, etc. Last time I was in, he helped locate a certain pair of desert boots {a Clarks/Banana collab}Stop in next time you are at The Promenade.

I visited this location a few weeks ago to make an exchange. The employee that assisted me was so…read morehelpful, she even placed a new order for me because the new size I wanted wasn't in-store. All employees were wearing masks and social distancing was being reinforced. I haven't shopped in stores much since the start of COVID but would feel comfortable shopping here in the future!

Burberry

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(8 reviews)

So typically enjoy the store very much. We shop here a lot just not at this location. The customer…read moreservice was horrible and I actually regret buying anything at all. I think moving forward. I'm gonna avoid the stores altogether. Biggest thing is they sell you used (returned, and refunded ) items and claim that they're new

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