Cancel

    Open app

    Search

    Nordstrom Garden State Plaza

    3.4 (123 reviews)
    Open 10:00 am - 9:00 pm
    Updated 1 month ago

    Nordstrom Garden State Plaza Photos

    More like Nordstrom Garden State Plaza

    Recommended Reviews - Nordstrom Garden State Plaza

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Steph W.

    There has been a few changes in the store and the layout as well, it's a bit more organized then how it was before, it's has always been a nice store that's for sure, it's divided into three sections, my fave section is the main floor of the store, where all the perfumes are..

    Christy C.

    Another fun Trend show at Nordstrom! Went with my sister-in-law, and had a great time! Met some really great people! Having my other sister-in-law, who works there, as my rep, helps out tremendously- she knows exactly which products I will love. Charlotte Tilbury is my one of my favorite makeup brands, and Brandy did my "makeover"- she was beyond awesome and fun. She knows that product line inside and out. Everyone there was so lovely, and I purchased some great items.

    Returned scarf.

    See this nice scarf? It wrinkles the second you wear it. That is why I returned it, along with a few other items, on July 11, 2025, at the Paramus, N.J Nordstrom. The clerk at the Order Pickup on the first level (where returns are accepted) took it, and loudly said, "CAN YOU BELIEVE SHE'S TRYING TO RETURN THIS? WHERE'S THE TAG? YOU NEED A TAG." Everybody (employees and customers on line) laughed. I showed her I'd bought it online on my Nordstrom app. She said the original card I used was expired, and refused to refund my debit card. "You can have a store gift card. That's it. Take it or leave it." I reported her to customer service, who followed up with a polite corporate email, asking how they can make it better. I said to clearly state the returns policy, to cancel my gift card, and to return my money. But they won't. So we're done. Nordstrom, after 20 years of love, it's plain I hardly knew ye. Never again.

    Sunday P.

    This Nordstrom is very pretty and has a lot of merchandise and is pretty clean but it completely and utterly lax customer service. the worst department is fragrances and cosmetics. I find the employees not helpful or truly interested in your shopping experience only selling the product. I also find there is too much chatting among the employees in the departments. I would prefer to go to Nordstrom at short Hills or even Roosevelt field. The restaurant in Nordstrom is also horrible but that is a separate review in itself.

    Sigal M.

    I love getting my bras here! I used to get them in Macy's, but when I gained weight, I felt that other stores didn't carry my size. Came here in 2010 with my best friend and her mom to get a dress for me and an outfit for mom for my BFF's. We decided to all get fitted for bras while we were there. Turned out to be a reality show (thank goodness there weren't any cameras, though )! I got my makeup done here, too. I don't like the fact that the makeup counters are so close to the perfume area, because I'm allergic to perfume. But, I do plan to come back and get my "face on" here. Pricey department store, but they have really nice clothes here!

    express service bar for returns

    See all

    Photo of The Critical J.
    221
    2292
    6869

    1 month ago

    Business owner information

    Photo of Nordstrom Inc

    Nordstrom Inc

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 12
    Thanks 2
    Love this 7
    Oh no 0
    Photo of Sama C.
    4994
    1011
    13470

    11 months ago

    Great spot to shop for shoes but don't limit yourself as their online has more options. Clean and friendly staff are always there to help.

    Helpful 76
    Thanks 22
    Love this 63
    Oh no 1
    Photo of Lovely L.
    114
    208
    112

    3 months ago

    Business owner information

    Photo of Nordstrom Inc

    Nordstrom Inc

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Business owner information

    Photo of Nordstrom Inc

    Nordstrom Inc

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 25
    Thanks 6
    Love this 30
    Oh no 0
    Photo of Steph W.
    5
    238
    486

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ms F.
    16
    302
    263

    2 years ago

    Business owner information

    Photo of Nordstrom Inc

    Nordstrom Inc

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Nordstrom Inc

    Nordstrom Inc

    Helpful 0
    Thanks 0
    Love this 3
    Oh no 1

    3 years ago

    Helpful 5
    Thanks 0
    Love this 4
    Oh no 0

    3 years ago

    Business owner information

    Photo of Nordstrom Inc

    Nordstrom Inc

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    1 year ago

    Business owner information

    Photo of Nordstrom Inc

    Nordstrom Inc

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Nordstrom Inc

    Nordstrom Inc

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Nordstrom Inc

    Nordstrom Inc

    Thanks so much for stopping by and sharing your review! -Tasha

    Helpful 6
    Thanks 0
    Love this 7
    Oh no 0

    10 months ago

    Business owner information

    Photo of Nordstrom Inc

    Nordstrom Inc

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Michael M.
    3438
    1780
    25992

    2 years ago

    High end clothing retailer. Known for customer service. Busy store so parking is always difficult. Not a store for discounts or sales.

    Helpful 15
    Thanks 4
    Love this 26
    Oh no 0

    3 years ago

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0

    6 years ago

    Business owner information

    Photo of Nordstrom Inc

    Nordstrom Inc

    Helpful 10
    Thanks 0
    Love this 7
    Oh no 0

    9 years ago

    Business owner information

    Photo of Nordstrom Inc

    Nordstrom Inc

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0

    3 years ago

    Business owner information

    Photo of Nordstrom Inc

    Nordstrom Inc

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sigal M.
    190
    169
    11501

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Business owner information

    Photo of Nordstrom Inc

    Nordstrom Inc

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    2 years ago

    Beautiful display of clothing and reasonable area for clearance and discounted merchandise.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Nordstrom Inc

    Nordstrom Inc

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Favorite place to shop. Always the best customer service. Thank you! Parking is tough on Saturdays but worth it.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of D W.
    0
    14
    7

    5 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Esme H.
    869
    1276
    2036

    10 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Maria B.
    4914
    4387
    5797

    12 years ago

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0

    4 years ago

    Business owner information

    Photo of Nordstrom Inc

    Nordstrom Inc

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Greg T.
    359
    1819
    207

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of F T.
    0
    4
    0

    7 years ago

    Business owner information

    Photo of Nordstrom Inc

    Nordstrom Inc

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    18 years ago

    Helpful 6
    Thanks 0
    Love this 10
    Oh no 0
    Photo of Nino R.
    327
    2727
    1596

    14 years ago

    Helpful 4
    Thanks 0
    Love this 3
    Oh no 0

    17 years ago

    Helpful 5
    Thanks 0
    Love this 4
    Oh no 0

    Page 1 of 4

    Ask the Community - Nordstrom Garden State Plaza

    Review Highlights - Nordstrom Garden State Plaza

    I used to get them in Macy's, but when I gained weight, I felt that other stores didn't carry my size.

    Mentioned in 8 reviews

    Read more highlights

    Akira

    Akira

    3.6(7 reviews)
    0.1 mi

    This store is located on first floor of GSP near Planet Playskool. They have a lot of unique style…read moreapparel and shoes for all season. Different size options available for most clothes. Prices vary based on product, but mostly they are in medium range. There's also a big sales collection as well. The aisles between racks are slim, very hard to walk by another person. Clothes also get entangled, we had a hard time taking out most of the items. There are several associates in the store who assist customers, do checkouts and also restock/tidy up the racks.

    I wanted to take a moment to recognize Jennifer Garcia for the incredible experience she…read moreconsistently provided. She was truly phenomenal always going above and beyond to make me feel welcome and comfortable every time I shopped. Jennifer had a natural ability to connect with her clients, and it showed. She built genuine rapport, remembered people, and created an environment that made you actually want to come back. Because of her, I found myself shopping in the store at least three times a week. Jennifer, along with Jacky, made every visit enjoyable. Their energy, attentiveness, and care set them apart in a way that's hard to find. They didn't just work there they elevated the entire shopping experience. Which is why it's so frustrating and disappointing that neither of them seem to be there anymore. The turnover at this location feels constant every time I walk in, there are new faces, and the atmosphere has completely changed. It no longer feels welcoming, and honestly, it makes me not want to shop at the Paramus location at all. For customers like me who spend a significant amount of money and time in this store, the experience matters just as much as the products. Employees like Jennifer and Jacky are rare, and it's hard to understand why a company wouldn't do everything possible to retain people who clearly care about their work and their customers. I truly hope management takes this feedback seriously. Bringing back employees like Jennifer and Jacky or at the very least, prioritizing staff who bring that same level of warmth and professionalism would make a huge difference.

    Photos
    Akira
    Akira
    Akira

    See all

    Nordstrom Garden State Plaza - womenscloth - Updated May 2026

    Loading...
    Loading...
    Loading...