I had such a wonderful experience learning more about this senior living community. The facility is…read morebeautiful, welcoming, and has such a warm atmosphere. I'm especially thankful for Caroline and her hospitality. She was incredibly kind and knowledgeable while answering my questions and sharing more about everything they have to offer. You can tell there is a lot of care that goes into creating a positive environment for residents and their families. I really appreciated the time Caroline took to help me learn more about the community and its offerings!

My parent was a resident for a very short time. I moved them out due to lack of compassion,…read moretraining, and staffing. The staff is NOT trained to handle different dementia behaviors. I witnessed staff, on several occasions, ignoring residents when they became combative and difficult. Hearing them tell one another, "I am not handling them". My parent was accused of aggressive/abusive behaviors. Sending them to the ER, rather than deescalating the situation. Staff expected my demented parent to inform them when they were becoming agitated or overwhelmed to provide them with their prescribed "as needed" medication. Staffs lack medical training/guidance Director Caroline S. would call demanding my parent be removed out of the facility, despite physician advising against this. Our provider informed the director, on more than one occasion, any move would be detrimental to their health. Director does not appear to have medical knowledge, or is just not familiar with physician orders. Medications were not administered as directed. The facility is not staffed appropriately with the amount of residents. Many residents were alone with no staff around. I witnessed staff sitting around and speaking about other residents. Highly unprofessional and unethical. Rooms were cleaned daily. There was leftover food in my parents room from the night before. Bugs flying around in and around the room. Despite of personal items being labeled, my parents clothes, personal possessions, walker and cane would end up in other residents rooms. The facility made a strong impression that my parent would be well taken care of. Safe and well cared for. The facility made it impossible and difficult for my parent to adjust. This is supposed to be a memory care facility. Staff is supposed to be trained to handle ALL levels of dementia. They don't! Had I known this, I would have never placed my parent in this facility. I do not recommend this facility with your loved one.

Arcadia Pl., is a quaint yet vibrant retirement community. Which includes spacious apartments…read moreranging in multiple sizes. It provides three meal dining experiences daily. In a clean and spacious sit down restaurant setting. A variety of activities are also available to the residents . Art and painting groups are available weekly. Along with group games. Arcadia Pl., has friendly and helpful staff to assist the residents . They always have a smile on their face and positive attitudes. Transportation locally is provided four days a week, which includes shopping, medical appointments, and special organized outings. A beautiful grass courtyard is the center of the complex which includes a dog park. Plenty of walking space and benches to enjoy the beautiful North County weather are provided. Overall, Arcadia Pl., has good vibes and friendly clean atmosphere.

I am a nurse here in San Diego . I had my mom Ellen at Arcadia place. I was impressed by the…read moreexperience and employment longevity of staff that have stayed with the company for years. Tim (manager) was very good. He was present and available throughout the time my mother stayed until she passed away. He was accommodating during the difficult periods. He was pleasant and would help trouble shoot problems with clients. It's common knowledge that if you are respectful you will be respected. Tim was very polite patient and kind. I have worked with elderly patients. And I know it is hard work. Let's face it not all of our parents are perfect angels all the time. I also loved the social events, Holiday parties, live music. And dancing! Mom received a lot of attention and enjoyed feeling like a young gal again. Melisa and the girls in the office admin were compassionate and lent an ear every time I needed support. The food was really good at times and great other times ,the dinning room and room service superb. This place is a big bang for the buck. It was affordable and not the $6-8K per month you will pay for in other facilities. My mom like most was on a fixed income. The room sizes are great. We enjoyed visiting EVERYONE! God bless Tim & the team in the future! Sincerely, Diana Barron Nurse @ VUSD

I have lived at Rancho Vista for almost three years and am so grateful for my quality of life…read more The care that my partner received during his last years and support that I receive now is amazing. Esmeralda as director of caregivers is the right person for the job. She is kind, thorough and thoughtful. Patty, director of dining services is a real asset and goes above and beyond for 'her' residents. She tries to work with those with special dietary needs with what she has available making herself accessible to all. We love Patty and the food she provides. The first thing family mentioned when visiting was the atmosphere, how clean and friendly Rancho Vista is for seniors.

4 years ago my husband's step mom passed and my father in law wanted to move to Rancho vista. He…read morehad been thriving and doing well. Unfortunately he developed Dementia, and it has just been heartbreaking to see the disease take over. Esme, has been our lifesaver helping us to navigate this chapter. She has given us so much grace and compassion while caring for my father in law as if He were hers. I can honestly say, I don't know where we would all be if it weren't for her; especially this calendar year. I wish I had the words to adequately express our gratitude for Esme and all the RV staff. Thank you for walking along all of us through this difficult time! You are incredible people with the biggest hearts and we are blessed to have you caring for our Father/Father in law!

My 94-year-old father moved into The Meridian a couple years ago, and it has been everything we…read morehoped for and more. The staff could not possibly be more caring and giving of their time to make certain my father is taken care of in every way shape and form. They have made his life much richer for the experience. They were also able to adjust the level of care as his situation changed over time, adding a service to help him with his medications, and later his bathing and dressing when that became difficult for him. I would highly recommend The Meridian to anyone who has someone they love that needs a little help, whatever it is they need.

I was at the meridian for movie night on Friday. So much fun! My grandma really enjoys it there…read more Big thank you to Mollie for having so many fun events for all the residents to attend.

Anna the owner, took wonderful care of my family while my mom was on hospice. Arranged a birthday…read morecake for us for my moms last b day. Helped turn my mom q2h. My mom passed early in the morning. Anna was very helpful even when it was very late at night.

Placing my Dad in hospice for the last two weeks of his life was hard but Anna and staff were so…read moreamazing to help with his end of life. She and her staff were not only a comfort to my Dad but the family as well. Thank you!

There couldn't be a more compassionate place for your loved one who is suffering from dementia or…read moreAlzheimer's disease. My wife was so well looked after and I received many reports regarding her activities. The staff went the extra mile to ensure she was well taken care of and I was lucky enough to visit with her almost daily to enjoy our time together. The owner's were helpful and supportive. They truly care! I highly recommend you look at Villa Monticello. I believe you'll be very surprised when comparing to any other place.

This facility is amazing! My mom has lived here for a year and a half and we feel so blessed to…read morehave found Via Monticello. The caregivers are SO kind, treat all of the residents with respect, and the facility is always clean. The chef prepares amazing meals, they have cute little activities for the residents every day, and even have fun gatherings (like 4th of July BBQ) for families as well. The facility does a great job communicating with family, help with coordinating needs with doctors, and have people who come in to give residents haircuts/and nail trimmings. If you are looking for a wonderful home for a family member we absolutely recommend Via Monticello!

My bother spent the last year or so of his life at Shadowridge and he considered it "home". Sami…read moreon the staff was able to coax him out of his hermit-like shell, not an easy task! Whenever he had to go to another facility for a procedure, he always wanted to get back to Shadowridge as soon as he could. My dealings with the director Michele were always pleasant, supportive and helpful. She sets the tone for this wonderful, loving facility.

My mom has been at Shadowridge for a few years and I absolutely love the care she's receiving. I…read morecan contact the Director, Michele, and the nursing staff thought mobile phone and texting day and night. They are always very responsive. The staff keep me informed when any issues arise through calls and texts to my cell phone. I highly recommend Shadowridge to anyone who needs an assisted living facility for their loved one. I live in Los Angeles and SR is in Vista Ca. I count on the staff at SR to look after my mom and keep me informed the loop on any issues as they arise. Sami, the Activity Director, is amazing. She organizes outing in a regular basis. She also has games and exercise activities daily that my mom loves. Thank you Shadowridge staff for your love and dedication!! Happy New Year.

My father-in-law stayed in the assisted living section at Escondido Senior Living for about five…read moremonths, and they took great care of him. As his health declined, the staff remained patient and kind. During my regular visits, I never saw or heard a caregiver speak sharply to any resident. Despite his limitations, they always tried to include him in activities and keep him engaged. Although it is a fairly large facility, the staff genuinely seemed to know all the residents by name. Overall, I was very happy with the care he received.

After spending three years in a skilled nursing facility, my mother was in need of a new place to…read morecall home. After researching and visiting several options, my sister and I toured Escondido Senior Living--and within five minutes, we knew this was the place for her. The center is exceptionally clean, and every staff member we encountered was warm, welcoming, and genuinely kind. It immediately felt like home, not just for us, but most importantly, for our mom. After only a few days, we've already seen a remarkable change in her. Her spirit has lifted, and it's truly heartwarming to see her smile again. It feels like life has returned to her--and for that, we are incredibly grateful. Thank you to everyone at Escondido Senior Living who helped make the transition smooth and quick. We couldn't have done it without your support. You've given our mom a fresh start, and we can't thank you enough.