A year ago my dad became a resident at Alta Vista Senior Living - Memory Care. Initially it was…read morehard for me to get use to him not being with me, but I quickly knew I had made the right choice. On the first day of dad arriving at Alta Vista, I could sense it was different. The staff really seemed to love their residents. I'm extremely grateful to the staff of Alta Vista Senior Living for providing excellent care for my dad, and treating him as if he was family

Things have gone straight down hill since Jennifer became executive manager. so many lies and…read moresecrets. so many good people leaving. it's been bad for a while and it's getting worse all the time

I never thought I would call my mother at a skilled nursing home and have her tell me " I…read moreabsolutely love this place, and cannot talk right now because I am busy". What a massive weight off of my wife and my shoulders after already had intensively searched many other North San Diego County similar facilities and took tours. We also had a bad taste in our mouths and hearts never forgetting a past nightmare my late father had to endure in terrible conditions in a local facility back in 2012. So with this past very bad experience with dad, hearing mom say things like this elates us both. My mother has been living at Brookdale Oceanside now for a month and a half and we cannot thank the following very attentive staff members: 1 - Rosie, 2 - Matt, 3 -Danica, 4 - Alexis, 5 - Sinai and 6 -Dess we cannot thank you all enough for everything you are doing for mom on a round the clock daily basis you guys got a tough job. Anyone reading this you can contact me anytime @ 1-760-840-1551 Captain Roy to ask about this facility, Mom can be stubborn sometimes and require special attention but this place rocks. I often thank God for helping me find this place at the 11th hour, my wife and I had selected another facility first but they starting racking my moms bill and she was not even physically moved in yet! You cannot go wrong with Brookside Oceanside and Noel the sales lady is the "cherry on top". . .

I have worked with Brookdale oceanside for the last few…read moreyears. The staff is very friendly, they know their residents well. Their activities are always active! From petting zoos, to painting, luaus and more. There is always something going on to keep their residents busy if that's what they want. Both memory care and assisted living offers this.

Everest at Oceanside is a very good senior living facility. A relative of mine is in Assisted…read moreLiving there and he's as happy as he can be. The staff are warm and wonderful. The place is clean and well cared for. And the food is very good. Everest is one of the more affordable assisted living places and it's great!

They feed their residents moldy pudding with their meds. Keep urine samples next to the residents…read morefood in the fridge. Who knows what else they do because they are completely lazy and incompetent. They are abusive and neglectful. Don't leave your family member with them because they will suffer.

The care our relative got was excellent. Very warm and caring nursing team. They accommodated his…read moredietary needs, meals on time, facilities clean. We used their services for one year.

Our father's last few months and holidays were filled with attention, care and love. My sister and…read moreI realized that our 96 year old father would need senior, residential care last August. We discovered The Gardens By The Sea, toured and soon moved our father into a comfortable room. It was an adjustment for him, but he was well cared for, still welcomed many visiting friends and family, enjoyed the weekly entertainment groups, the delicious food as well as the Turner Classic Movie channel on their cable. Elsa and staff were friendly, detailed and professional. Owner, David Cooper, was often present to say "Hello" and ask if all was good. We definitely made a wise decision for the benefit of everyone in our family. Thanks to everyone at The Gardens by the Sea! J&J

I lived in the Independent Living side. The place is gorgeous and well kept up. I didn't want to…read moreleave. It was the only place I felt at home at since being in the paradise, ca. fire many years ago.

This is such a beautiful and new place located right across from Ocean Hills Country Club. We just…read morevisited here over the weekend since my mom has been looking lately. Maria was our community relations director. Super friendly, knowledgeable, and patient. We got to visit a few of the rooms in the assisted living building which is only about 4 months old. The other part of this facility is the independent living, which is about 3 years old. This place really is beautiful and they have a variety of one and two-bedroom places, and two of the rooms were available for my mom. They have a beautiful pool, movie theatre room, dining area, and the place feels just about the right size and not too large, so it's easy to make friends and not having to walk too far to get anywhere. Maria was a gem, and it looks like she might be moving there. The best place we have looked at so far.

Searching for a memory care facility was a daunting task, and after a few failed attempts at…read morefinding a place for my Mom, we landed at Heritage Hills and I couldn't be happier! The staff is amazing and really is what separates them from others! It all started with Suzy (Marketing Director); she welcomed us in, made sure we had all the information we needed, talked us through the process, gave us several options, and treated my Mom like a normal person. She has continued to be part of the process, even after her primary role had been completed. The first person you encounter when you enter the facility is Yvonne, and she always meets you with a smile; it really gets your visit started on the right foot. Lori, the Executive Director, has stepped in and continued to welcome us, addressing all concerns and helped make the transition smooth. She is a joy to talk with and you know that her team is there for you. Cindy, the head nurse has been above amazing; her attention to detail with all aspects of Mom's needs has been awesome and continues to interface with us, the doctors, and the rest of the staff. Her and her staff keep us updated and really does put our minds at ease. The shining star has been their activities director, Penny. Having a mother with Alzheimer's/Dementia brought on some great concerns and worries for our family as my Mom struggled with her grasp on reality and coping with the world around her. One of our biggest worries was that Mom would retreat into herself, be lonely, afraid, and just not part of the real world. Penny has made Mom's life meaningful and enjoyable. Daily activities, outings, interaction with the rest of the residents, and just making those connections with others around her has really made the biggest impact. To see Mom smile and talk about how much she likes her new home is amazing! The facilities are new and well maintained, with excellent security and a support staff that is always welcoming and friendly. There is a nice porch where residents can sit in the sun, several different common rooms; one with a TV, another with a Piano, and a nice dining area as well. The rooms themselves are very nice and come with cable provided for the TV. Mom is in a private room, with a shared bathroom and small common area. I was able to put a full size bed, side tables, a dresser, and she has a decent closet to hang her clothes... more than enough for her. I simply couldn't be more pleased, and it is a huge relief that Mom is in a place that really cares.

This place is truly awful. My mom has been here quite…read moresometime. I am being told by caregivers that she we should remove her immediately. That she doesn't receive adequate care here. That they are extremely understaffed. That there has even come a time when 1 caregiver had to work a whole floor themselves during the morning and evening shift. So therefore how is one person giving showers, feeding them , changing them and caring for them. I am being told my mom is sometimes not fed because they forget to feed her. They use the supplies that I buy for her like combs, socks and shirts and use them for other residents. They use my mom's wipes and briefs for other residents. That the staff does not use hoyer as they should be and sometimes one caregiver is transferring my mom who is not that skinny or lightweight onto the wheel chair and back for meals. I didn't think much because I barely am able to visit with my work schedule and so a I was told this by caregivers Mike the director is apparently cheap and does not provide enough supplies that even caregivers have to go without wipes or gloves. I will be calling the state licensing and have them come in the specific days and times the caregivers have explained to me so that they could see what's really going on.

Decent, clean nursing home overall. This facility is generally well maintained, but staffing can be…read morean issue, especially at night. There were times when it felt understaffed, which could lead to longer wait times for assistance. I think adequate staffing would make a significant difference in the quality of care and residents' overall experience.

This facility is understaffed and the recovery patients are neglected. My aunt was transferred…read morethere from the hospital and was not given much needed help. She stood in the bathroom waiting for help to pull up her pants but nobody came so she struggled to dress herself in agonizing pain. She received no shower and just sat in the bed with little interaction from staff. The facility is old, worn down, no paintings or decor, just joyless and depressing with a broken tv in the room. Do not recommend this place for your loved ones to recover.

My family and I couldn't be happier with Sunrise of Oceanside and the amazing staff that cared for…read moremy grandparents until their recent passing. Upon move in, Sunrise literally rolled out a red carpet for my grandparents and cared for them as if they were celebrities throughout the remaining months of their lives. It was a true treat for them, but even more significant to us - the joy that radiated within my grandparents is something we hadn't seen in some time! My grandfather literally referred to the facility as "opulent and extravagant"; he felt like he was on eternal vacation. We chose Sunrise as they had memory care, which would allow my grandparents to stay together as my grandfathers dementia progressed. Unfortunately, my grandparents passed sooner than we anticipated, but in the 5 months we spent with Sunrise we established lasting connections. My family and I will be forever indebted to each of the talented and caring staff that loved my grandparents like family.

My mom is not a resident here but I tried. It's a long story but I had an emergency situation…read morewhere my mom needed assisted living very quickly. The staff went through extraordinary measures to make this happen in 24 hours. Unfortunately and unbeknownst to me she needed much more acute care but wow, everyone at Sunrise went through a huge effort to help my mom and the residents seemed very happy. It's unfortunate there's so few reviews but this is definitely the best place I've seen and I've seen plenty. I cannot recommend more.

I had such a wonderful experience learning more about this senior living community. The facility is…read morebeautiful, welcoming, and has such a warm atmosphere. I'm especially thankful for Caroline and her hospitality. She was incredibly kind and knowledgeable while answering my questions and sharing more about everything they have to offer. You can tell there is a lot of care that goes into creating a positive environment for residents and their families. I really appreciated the time Caroline took to help me learn more about the community and its offerings!

My parent was a resident for a very short time. I moved them out due to lack of compassion,…read moretraining, and staffing. The staff is NOT trained to handle different dementia behaviors. I witnessed staff, on several occasions, ignoring residents when they became combative and difficult. Hearing them tell one another, "I am not handling them". My parent was accused of aggressive/abusive behaviors. Sending them to the ER, rather than deescalating the situation. Staff expected my demented parent to inform them when they were becoming agitated or overwhelmed to provide them with their prescribed "as needed" medication. Staffs lack medical training/guidance Director Caroline S. would call demanding my parent be removed out of the facility, despite physician advising against this. Our provider informed the director, on more than one occasion, any move would be detrimental to their health. Director does not appear to have medical knowledge, or is just not familiar with physician orders. Medications were not administered as directed. The facility is not staffed appropriately with the amount of residents. Many residents were alone with no staff around. I witnessed staff sitting around and speaking about other residents. Highly unprofessional and unethical. Rooms were cleaned daily. There was leftover food in my parents room from the night before. Bugs flying around in and around the room. Despite of personal items being labeled, my parents clothes, personal possessions, walker and cane would end up in other residents rooms. The facility made a strong impression that my parent would be well taken care of. Safe and well cared for. The facility made it impossible and difficult for my parent to adjust. This is supposed to be a memory care facility. Staff is supposed to be trained to handle ALL levels of dementia. They don't! Had I known this, I would have never placed my parent in this facility. I do not recommend this facility with your loved one.

I actually found this place 3 months ago for my mother. Mom had recently had a stroke and was…read moregoing through a really rough time and the staff there was beyond wonderful and welcoming during this transition. I could fill 1000 pages with specific praise for this place but let me just cover the best of the best. I will start with "Management"... I will start with the top: The Executive Director, Karen Enciso has that rare blend of business savvy, compassion and emotional intelligence. She runs a very tight ship but does so with grace and poise and it's apparent she cares for all of her residents, families, and staff. Karen is always available and responsive when needed. My mother thinks the world of her and for good reason. The nursing management and staff are kind and competent and always ready to help. These professionals have saved my mother's life on several occasions and I am humbled by how hard they work to keep their elderly residents feeling safe and cared for. The great part about this place is that they also offer a great Memory Care Program. If my mother ever needs that specific service, I am confident that she will be well taken care of. The community is always clean and fresh when I visit my mother and we just enjoy those fresh cookies the receptionist bakes daily. I shopped around and Emeritus at Oceanside offers the best bang for our buck. You can find slightly less expensive places but they are not up to standard in my opinion. You can pay much more and not do any better. I thank God for guiding me to this place, I can now sleep better knowing that my mother is in good hands. I give this place all the stars in the sky. Alot of love and respect, A Satisfied Daughter

We appreciate the care mom receives at Emeritus. She feels safe and comfortable. Her apartment is…read moredarling and she's made friends easily. The activities director truly cares that the residents are treated with dignity and are enjoying themselves. The director is constantly making improvements, taking the suggestions of families and residents to heart. They have actually gotten to know her personally and I feel confident that they want the best for her. I have worked in Alzheimer's facilities and know the difference between a mediocre facility and a good one... This is honestly the best, most caring one I've been in.