I have had the great privilege to work with fellow healthcare providers over the years, but one who…read morestands out by far is Lylene Balken! My business is centered around quality patient care and response times. So when I need a question answered in regards to home care or assistance, I can rely on Lylene to answer my questions upon first call! She has been instrumental in helping me, not only with assistance for patients, but introducing me to other healthcare professionals, as she plays a major role in connecting us through her awesome networking events! Qaulicare is very lucky to have her! I highly recommend Qaulicare for any assistance in caring for you or your loved ones! John Gutierrez Owner Medevac Ambulance

Qualicare has been a home care partner for many years. Lylene and the team provide a great…read moreexperience from the first phone call to the care at home.

Care Choice has AMAZING Caregivers. Stepanie, especially takes such good care with me practically…read moreintegrates into my household instantly. She makes me Meals keeps the place tidy and does whatever I need her to do. She's absolutely wonderful. I don't wanna say it anymore. Great things about her because I wanna keep her all to myself :-) Anna came to my house over the weekend kept me company made me meals and somehow managed to do laundry and clean half the house in only four hours. Her smiling face was beautiful to have in the house. All My Cats sat and watched her as she did what she needed to do. She's welcome back anytime. Mayra and Breanna were only here once so far but again so professional and so kind. Smiles on both their faces while they took care of me, a person with a dynamic disability that comes and goes, constant pain and the need for somebody to cut things for me like food. I have trembling hands now so it could be dangerous for me to handle sharp things as it comes and goes, and I do not know when it will happen The staff have mostly been wonderful and I feel very demanding of them, but they are keeping up with me to make sure that I am comfortable over the holidays

I have had so many great experiences with Care Choice. I see them consistently going above and…read morebeyond for their clients. They do transfer training and other caregiver classes that you just don't see being done at most agencies. Their team really cares and is there for their patient families. This is the kind of organization you want to have taking care of your loved one.

We found Assisting Hands when a California based family member conducted an extensive and thorough…read moresearch of options to provide care for my wife's father. As my father in law is now approaching 102 (next month), the level of care is now essential and "round the clock". With us living on the East Coast and for my wife's father to be able to remain in his own home, having a fully reliable and conscientious service was not only very important but now has become a true requirement. Because of the commitment and dedication of the owner and a number of also extraordinary staff members, we believe that the care provided has most often been truly excellent. Over now more than 2 years, Assisting Hands has earned our Trust and Confidence. When a caregiver was unavailable, Assisting Hands has always been agile and "there" to assure continuous "on site" coverage, without exception. We thank the owner and a large number of caregivers for their fine efforts, often exceeding high expectations, and delivering a level of service that has permitted my father in law to be able to stay in his home, as he very much wanted and currently desires. Should there be any questions that could be addressed by us, kindly contact the owner of Assisting Hands for our Western, New York contact information. It is true for us that a partnership with an organization such as Assisting Hands works best when there is an active family support person(s) in full contact with the service provider. The owner of Assisting Hands has gone well beyond more than both normal and high expectations to personally do everything possible to provide quality, timely, and proactive service. We have been very impressed and appreciative for the excellent overall personal services received. We very much recognize what Assisting Hands has provided for our family. We are grateful to my wife's sister for finding Assisting Hands and initiating its services, and to Nina for her caring approach in running her business. JGU

I love this crew they help me so much with my mom! indeed they are a true blessing! love their…read moreservices! it helps me be sane and not worry so much about my 86 years old mama. I highly recommend them to anyone!

After a few days at PV my husband has settled in. The PT staff, namely Henry, is amazing! One older…read morepatient who is at the facility told me he was once a person trainer and that the PT staff here did a better job than he did. The CNAs are working hard. The food looks pretty good (haven't tasted it) but my husband has. The admin staff is also outstanding. I wouldn't hesitate to send a love one here. Clean, attentive, professional, friendly, and safe.

Rooms- Clean and well taken care of. Provisions are good…read more CNAs-Overall they did a fabulous job. However there are a few who think that other are more priority. Let me tell them something, if a patient's back is hurting and their back side is sore, get them changed and repositioned in pillows ASAP. It took a long time for them to come back. Need to hire more CNAs. Cooks- I dont know what you are doing back there but Seniors are not pets. One scoop of potato mash and a small cup of soup does not cut it. I've had to go home and get my mom a lean cuisine several times. Then a CNA said that I could not do that. My mom was on a minced diet. So I brought yogurt soup and bread. There was a lot going on for the past few days. Shortage of CNAs and shortage of cooks. No skills! Seniors are not expendable and they are trying to heal. If the company cannot get their act together, they will not thrive. I moved my mom out early because this place is not helping her heal.

AltaGolden is a great resource if you are searching to keep your loved one active, engaged,…read morestimulated and socializing. Their personalized caregiving and dementia day care program made a big difference during my father's struggles with Alzheimer's-dependent dementia. Alzheimer's disease has several stages and unfortunately, there aren't many effective treatments available for the symptoms at any stage. The best treatment programs for delaying the progression of Alzheimer's, backed by multiple clinical studies, cite the importance of staying active physically, mentally, and socially. During the initial stage of Alzheimer's seniors often recognize their declining lack of cognition. If you are a senior reading this review, this may be your reality too. If you find yourself in this position, AltaGolden's dementia day care center can be a great resource in your own personal efforts to remain mentally and socially active. Several of the seniors that I met at AltaGolden were in this position; namely, doing everything they could to stay active and stave off the progression of the disease. My father's interaction with AltaGolden began during the intermediate stage of the disease. It was an awkward time. My father had transitioned away from a state of independence but was not yet in need full-time memory care. Still highly functional in many regards, my father simply could not organize his activities of daily living, and as a result, he spent most of his time either sleeping or trying to figure out how to turn on the TV. In my opinion, it is during this awkward time of the disease where AltaGolden's caregivers, and their dementia day care program, really shine. Laura Barish and her team of caregivers created a personalized care program for my father. Caregivers became increasing involved in "queuing" (or prompting) my father's daily preparations (showering, dressing, grooming, etc.). They would then transport him to the AltaGolden memory care facility where my father would spend his day. The caregiving was spot-on due to their efforts to understand my father and to reach him on his level of reality. And it was competitively priced. But what truly makes the AltaGolden special is that they couple this excellent caregiving with their dementia day care center. The atmosphere at the day care center is fun. The staff get clients involved in exercises by presenting physical activities as "games" that are enjoyable and engaging. They also spend time with brain stimulation games which challenge cognition and memory while being genuinely enjoyable (I admit that participated too, from time to time). And finally, all of this takes place in context of peers; namely, other seniors with varying levels of dementia. Therefore, clients are more at ease and tend to interact with each other. The results for my father were impressive. I wish I could say that they reversed the course of the disease, but in his case, they gave him a sense of purpose. He could never remember the day care center with any specificity, but he talked about it incessantly. He would refer to it as "the place on the hill where I work." He would jokingly go on to say, "We never get anything done there, but we always have a good time!" It was a spirit that I had not seen in my father for some time. AltaGolden can also directly benefit the primary caregiver (you!). You also need a respite in order to manage your own affairs. You can hire personal caregivers to provide respite care in the home of your loved one, but for an 8-hour day I've found the cost from most agencies is around $200 or more. AltaGolden can certainly provide private (and excellent/less costly) caregiving services, but the day care center is a cost-effective option that can spell you in your ongoing role as the primary caregiver. One last word specifically about the staff; they are awesome. They will get to know your loved one and will be a resource for whatever is needed as the condition progresses. Laura Barish is somewhat of a savant when it comes to relating to individuals with dementia. I think she taught me more about how to deal with my father than I taught her. And the office managers, who have the massive task of coordinating schedules, are the most cordial and understanding in the business. All of them were instrumental in his care, and an invaluable resource when it finally came time to placing my father in a full-time memory care facility. So, if you are a senior looking to stay active in the context of your peers, or a primary caregiver looking to setup a network of support for you and your loved one, or if you just need a day of respite care as you support someone with dementia, I can't recommend AltaGolden enough. I would gladly give them 10 stars for their efforts. They were there for me and my father in a time of need and have made a lasting impact on both of our lives.

In December 2023, my elderly father was hospitalized and then transferred to an in-patient rehab…read morecenter through the end of the month. I decided that I needed some supplemental help once he returned home. I researched several agencies online checking Yelp/Google reviews, BBB information, licensing information and company websites. I developed a list of three agencies to contact based on my research. I contacted the first agency. It did not go well. I was shuffled around to different people; meetings were set up, then cancelled; calls/texts went unreturned; interviews were set up and candidates never showed/cancelled at the last minute; etc. After two weeks, I had had enough. Next up, Family Matters. I re-visited their website and downloaded the free In-Home Care Guide which required me to input my contact information. After fully reviewing the guide, I picked up my phone to call them and my phone rang before I could dial. The caller identified himself as Andrew from Family Matters. I laughed and told him that I was just about to call Family Matters. We spent the next 30-45 minutes discussing my father, his likes/dislikes, his personality, the qualifications that we were seeking in a caregiver, and the list of tasks/responsibilities the caregiver would perform for my father. Andrew indicated that he had a caregiver in mind and would call me back within the hour. I asked him to e-mail me a copy of their care agreement to review in the meantime. Within 5 minutes, I received the care agreement. Within an hour, he called to inform me that they had the perfect caregiver for my father and that she could start shortly. The caregiver, Marcia, that was placed with us was EXCEPTIONAL!!! She was a perfect fit for my father and was highly qualified. She was with him for about 15 months, and we cherished the time that she was in our home caring for my father. We would have loved to have had her with us until the end of time, but she retired. We were very happy for her, but sad to lose her as we had both grown very fond of her. Following her departure, Family Matters tried to find a replacement, but they were unable to find a good fit for my father in terms of availability to work the schedule that he needed, personality, skill set, and qualifications, so encouraged us to work with another agency. Although we were sad to no longer be working with Family Matters, we appreciated them being up front with us and putting our needs above their own. We engaged another agency who placed a caregiver with us for about 5 months. When she left, we contacted Family Matters to re-establish contact and query them about a replacement caregiver. We were told that Andrew had moved on and were introduced to Ashleigh, the new Account Manager. As before, we reviewed all of our requirements with her and within an hour, she had a great caregiver for him who started with my father the following week. That was a little over two months ago and his new caregiver, Elsie, is FANTASTIC!! Ashleigh maintains close contact with us to ensure my father's needs are being met, inquire about his health, and visit us in our home. There are a lot of independent caregivers & caregiving agencies out there. Some are not good, some are reasonably good, and others are exceptional. Family Matters and the caregivers that they employ, in our experience, are all exceptional. If I had to summarize the reasons I would recommend Family Matters to others in need of a caregiver, I would state the following: 1) The entire staff including, Account Managers, Staffing Managers, Receptionists, and Caregivers are extremely friendly, caring, polite, professional and responsive. If they say they are going to do something, they do it and do it within a reasonable amount of time. If a problem arises, they are on it quickly and it is resolved swiftly. 2) The staff does an exceptional job of listening to all requirements, qualifications and needs to best match a caregiver with the client 3) The caregivers have very good professional experience, qualifications, training, certifications, and licensing 4) The agency does all of the leg work, so you do not have to do so. As caregivers are employed by the agency, the agency conducts all recruiting, interviewing, background checks, references, licensing, training, benefits, liability insurance, time keeping, and manages the caregiver's payroll. They also handle billing, so you receive an invoice for each period which can be paid in several ways, including autopay. 5) They communicate in several ways and will accommodate their communications to the method which best suits the client 6) You can tell that the employees are treated well and that the management cares about their well-being. Everyone really enjoys working there and it shows. 7) Family Matters has many resources available on-line We highly recommend Family Matters to any person or family member looking for in home care for a loved one.

I contracted with Amada Senior Care , to care for my aging parents . Amada was the third senior…read morecare company that we had care for our parents. Amada is by far the best company for home care . We met with Fred , he was kind , professional and listened to every detail of our needs . Within a few days he set up a meeting with the caregiver he choose for our parents! Instantly, we knew she was indeed the perfect person to care for our parents . We have received excellent care from Amada . The communication is easy. They really customize their service to your families needs . I have and will continue to recommend Amada to all my family and friend that are in need of home care .

They take advantage of their employees, when they charge huge amounts of dollars to care for your…read morefamily members. Unfortunately zero integrity

We are incredibly grateful for the amazing Home Dialysis team and the care they have provided to my…read more96-year-old grandmother since 2024. At her age, having a healthcare team that is not only professional but genuinely compassionate, patient, and dependable means everything to our family. I especially want to recognize Sonia, who has truly been an angel throughout my grandmother's healthcare journey. She is incredibly kind, patient, caring, and always willing to help. What makes Sonia so special is that you can genuinely feel how much she cares about her patients and their families. For her, this is clearly more than just a job. She is always there to answer our questions, help us find solutions, and make sure my grandmother is receiving the care and attention she needs. Having Sonia there gives our family so much comfort and peace of mind. She truly deserves recognition for the compassion, dedication, and heart she brings to her work. We are also very thankful for Dr. Gingberg for the care, attention, and support he provides to my grandmother. Debbie, her nutritionist, has also been wonderful, helping us understand and manage my grandmother's nutritional needs with so much patience and care. I also want to recognize all of the nurses, the social worker, the front desk staff, and every member of the Home Dialysis team. Every person plays an important role in my grandmother's care. Your patience, kindness, responsiveness, attention to detail, and willingness to help make a tremendous difference to both patients and their families. Caring for a 96-year-old loved one on dialysis can be challenging, and knowing that we have a team we can trust is priceless. You never make my grandmother feel like just another patient or a number. You treat her with dignity, kindness, and respect, and you make our entire family feel cared for and supported. Thank you, Sonia, Dr. Gingberg, Debbie, and every single member of this wonderful team, for everything you do. People who bring this level of compassion and dedication to their work deserve to be recognized and appreciated. We feel incredibly fortunate to have my grandmother in your care.

The quality of care provided by the team at Home Dialysis Therapies, is fist rate. They bring…read moreexpertise coupled with compassion. The support is available at all times via phone and all in-person office visits are thorough. It is reassuring to know this team is in my corner. Thank you all!

After knee surgery, followed by 24 days in a high-end independent living/rehabilitation center, my…read morehusband's knee became badly infected landing him in the hospital 11 days. He then required 24/7 IV antibiotics and a facility with skilled nursing and occupational/physical therapy that was better equipped than before and willing to meet his needs. This time we chose Vista Knoll Rehabilitation and Skilled Nursing Center (Vista, CA). Vista Knoll is 5 Star Medicare rated and earned every star for us. Where it counts, medically and rehabilitation, Vista Knoll is top notch. They have a dedicated in patient new fully equipped rehabilitation facility staffed with exceptional therapists as well as top notch skilled nursing. These teams got my husband back on his feet and now back home! I'd be remiss if I didn't say thank you for caring and taking a personal interest in the wellbeing of your patients. The environment is one that lends itself to comradery between staff and patient as well as between patients. We are grateful and want to say thank you to Vista knoll for all they did for us.

I have a lot of respect for the cnas and nurses at vista knoll. The job is not easy but they work…read morevery hard to make sure patients are comfortable.

Right at Home cared for my parents for 2 years in Vista. They were caring and efficient. I live out…read moreof town so communication was important. I was able to relax, knowing that they were checked on daily, their laundry was done and they were clean. Thanks to all, especially Ashley and Tracy. I highly recommend this company.

One star to post this. A neighbor of mine just found out…read moreher father was left in the floor of the bathroom and no medical professional was called. Also the worker "Patricia Gonzales" allowed her son to squat at this residents home. This happened recently. Veterans should not be treated like this, or any resident.