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    Regency Cleaners Alterations

    2.3 (38 reviews)

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    I have been using this dry cleaning location for years, and have always been very happy with my cleaning. Today I walked in to drop off a comforter for my daughter and the lady says it can't be dry cleaned. I told her it says it can be dry cleaned on the tag, and it's been done before. After continuing to argue with me I showed her on the tag where it says dry clean only. She said well I'm going to check your account to see if you brought it here before. I told her why does that matter it says dry clean only on it. I asked her to hand it back to me and left. Seriously I get that good help is hard to find but for God sakes your business can do without help like that.

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    4 years ago

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    16 years ago

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    9 years ago

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    9 years ago

    Great service. I needed to get a shirt turned around quickly. They were able accommodate me and get my shirt back to me quickly.

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    10 years ago

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    9 years ago

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    Ask the Community - Regency Cleaners Alterations

    Review Highlights - Regency Cleaners Alterations

    I am always happy with the quality and speed of Regency Cleaners in Clovis on Herndon and Fowler.

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    HappyNest - Laundry Service in Fresno by HappyNest

    HappyNest

    (4 reviews)

    BEWARE! Horrible service that will lose your items, blame you, and refuse to make the situation…read moreright. They lost some of my items on 2 different occasions. Both times, they tried to claim they never received them. The first time I let it go, mistakes happen right? The second time was with 2 red and white sherpa pillow cases, very hard to lose track of. I spent over 3 weeks checking in every couple of days because they wouldn't get back to me. I asked them to put me in touch with the local team, they refused. I asked them to tell me where they sent my laundry, they refused. They claimed they looked at video footage and were "pretty sure" they never received my items so I asked to see the footage and they refused. Again, they tried to convince me I had misplaced these bright pillow cases somewhere in my house--it was all my fault! After they told me it was my fault for losing the items, they said they would reimburse for "good faith", like they were doing me a favor. Their company policy is to reimburse 60% of value for lost or damaged items. I sent them a receipt showing I had paid over $100 for the set, they offered me $10. I fought back and they offered me $17.99. I asked for an explanation of where they were getting this number as it was no where near 60% of the value of my item, and they showed me some random set of pillow cases they had chosen. It was a completely different brand and material of my items. They said this is what they were basing it on and that $17.99 was as high as they would go. Then they tell me they will only give it as store credit, meaning they will just get the money back anyways!!! I will never be trusting them again and I would warn you to stay away.

    We've only used them once so far, but they delivered what they promised and were a Godsend when our…read morewasher & dryer broke. So reasonably priced, professional service, and easy to use, we will likely use them even after our w&d gets fixed, just to save us time and energy (and utility costs!).

    Regency Cleaners Alterations - laundryservices - Updated May 2026

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