Great, trustworthy service with an excellent app.
Our washing machine broke, so while it was waiting to be repaired, I looked for a service. HappyNest had a great app, but I was wary as it is a franchise. So I lugged my first bags to another stand alone local business. They lost my laundry for a day (no sheets when I had houseguests coming) and destroyed a $60 item.
So I tried HappyNest. Setting up an account on the app was easy. You get a choice of how you want your clothes handled, including a selection of detergents and softeners. They pick up in my area twice a week. You get a reminder text the day before, a text when they are coming, another after they have picked up, and a final when they are going to deliver. I got back all my laundry, clean, bagged, and beautifully folded--in 24 hours, exactly where I asked it to be left. It seems like some kind of minor miracle, and as a business owner I can't figure out how they can do all this for such a reasonable price.
It's taking weeks for the part for my washing machine, but I'm not sure I'll be using it again in a regular basis.
I discovered the franchise is locally owned and you have the ability to tip your driver through the app, although I wish you could tip through the text interface messages when it's delivered or picked up, something for the company to consider.
Can't recommend this business enough. read more