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Refresh Skincare

5.0 (1 review)
Closed 10:00 am - 6:00 pm

Services - Refresh Skincare

Bikini wax

Waxing

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6 years ago

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Jaznea B.

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Marisa's Fortress of Beauty - Design! Omg!

Marisa's Fortress of Beauty

(8 reviews)

$$

Ok, so this needs to be updated but i can't go above 5 stars. This new location is beyond amazing!…read more I originally came here after moving back from Chicago and then moving to Los Angeles (Beverly Hills). I fly home to Syracuse to see Ashley. I'm not kidding. I schedule my vacations around it. The thing is.. over those 8 years my life took some massive downs (some ups) - Ashley became one of the most true and honest people in my life. My cancer treatment started and I decided to cut my hair short - and she did that cut for me (free). My mom died and she reached out and said "come relax and get your hair done - you'll need it before the services" That's someone who truly cares (again didn't charge was just being a good person). She has become a trusted friend, and honestly my hair has never looked better. I cheated on her recently my (ex) doesn't understand how hair works and how it's a part of you (no fault he is almost bald). Ashley did my hair yesterday and we went for a pride theme! OMG. It's insane! This is magazine ready and I'm no supermodel! Marisa's is a creative space where all are included! I've met Marisa maybe 2x and she's a delight!

This review pertains only to my experience with Karin Jean's Total Body Waxing, located inside…read moreMarisa's. Karin Jean has been my waxer for at least 7 years. Before I found her on a whim during my sophmore year of college, I typically got my eyebrows waxed at various nail salons. Unfortunately, I have very sensitive skin and those experiences rarely ended well. Karin's room is cozy and eclectic, which mirrors her personality. During the appointment, she usually has good music playing in the background. She is meticulous and takes her time, which leads to great results. I wouldn't see anyone else for waxing services!

Vida Bella Salon - Eyelash after

Vida Bella Salon

(51 reviews)

$$

I am beyond disappointed with this place. I work seven days a week, so when I book an appointment,…read moreit's a big deal for me to fit it into my schedule. This salon clearly does not care about that. First off, no one ever answers the phone. There is no way to get a hold of the owner, and communication is non-existent. My stylist, Lucky, already canceled on me in December for a funeral, which I understood. But then in January, I rescheduled for a Wednesday, and a day later, I saw my appointment was changed in the system without anyone even telling me. When I finally got a hold of her, she said she was "on a movie set." I had specifically picked "Any Staff" when I booked so that I wouldn't have to deal with one person's schedule, so why was I being told I couldn't be seen? If you're busy on a movie set, you shouldn't be taking bookings from the public. When she finally "fitted me in" at 7 PM, the whole thing was half-assed and rushed. I didn't even get to pick my own glaze color; she just did whatever. I told her I was happy to finally get my split ends under control, and she just dismissed me and said, "everyone has split ends." I go to a salon for the experience and to feel seen, but I felt like I was just a nuisance she was trying to hurry up and finish. To make it even worse, my partner's appointment was also canceled last minute because the other stylist didn't have a babysitter. It's just constant excuses here. Then, when it was finally time to go, Lucky didn't even seem to know how to collect the payment. It was so disorganized and awkward. I still gave a 15% tip because I'm a responsible person and I value labor, but honestly, I feel like I was bamboozled. I could have stayed home and done the glaze and the cut myself for way less money and zero headache. I'm done with professional salons if this is how they treat people. I won't be back.

Scheduling and attention to detail regarding hair that is not present . I would not recommend this…read morebusiness .

Refresh Skincare - skincare - Updated May 2026

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