Jenna did an amazing job!! Never have been more impressed. My hair was a complete wreck she was not…read moreonly able to fix my real hair but my extensions too. Wonderful service and will definitely keep coming back!

Great spot for a blowout! I was visiting beautiful Skaneateles with a friend and didn't want to…read moredeal with doing the hair! Walked in a mess and when I walked out, I felt like super model! Really great blowout and it lasted for days!

I really wanted to give this place five stars after my mani and pedi. The atmosphere is great and…read morethe people who work here are really friendly. I also like all the natural products used during my treatment. However, within less than 24 hours, multiple nails have chipped, and I paid extra for the gel manicure to prevent this from happening! I'm disappointed because I got them done for graduation weekend. Usually a gel manicure lasts me at least a couple weeks! ***Update: I did receive a phone call from Exquisite saying they would be willing to fix my nails and were shocked to hear this had happened because it's the first time they've heard of this happening since they introduced the gel polish a month ago. I appreciate their call and willingness to make things right, but unfortunately I don't have time to go back in with family coming into town this afternoon. I would definitely go back here again, just an unfortunate experience and bad timing.

Deborah was very professional and welcoming. I had my first spray tan there and felt totally…read morecomfortable. She did a great job and I am very pleased with my tan!

if i could put zero stars i would! Rude staff! I don't mind paying for a service but the pedicure…read morewe got was absolutely HORRIBLE! They didn't paint all the way to side or bottom of nail! Polish was lumpy! they barely scrubbed any dead skin and i could have put lotion on my calf at home! Awful awful awful the should be ashamed of themselves taking money for what they did! I will never be back!

I really love the efficiency and convenient location of Skaneateles nails and spa. I haven't been…read moredisappointed with my gel manicures. I tend to make appointments because they do become busy at spontaneous times. I attached a picture of my favorite manicure from there. I highly recommend keeping your mind open

Quaint shop in the heart of Skaneateles NY. They sell candles, oils, soaps etc the candles are…read moremade from soy. They smell amazing. We love frequenting this shop. Very friendly and very welcoming.

Ended up parking right in front of the store on our visit to Skaneateles. It was so cute and…read moredecorated for the Fall that it beckoned you in. Loved all of the scents and could have easily bought the store out. Unfortunately for me I could not get downstairs due to healing from a fracture but probably a good thing for my wallet... LOL !!! Looking forward to going back. Prices were reasonable and I left with a bag full of goodies. Looking forward to using them

I will never go to this shop again. I arrived at Bijou today for my 12:30 appointment, and was told…read morethat I didn't have an appointment, it was under someone else's name. I asked if the mistake could have been made on their end, because I had the appointment on my calendar for weeks and remember making it. The other person was not there. They made me wait for 20 minutes, not telling me whether or not they would take me, just saying, "You're not in the book." Meanwhile, the other person did not show up and did not answer their phone when they called her. I told the receptionist I was starting to get frustrated with the situation, because I know I'd made the appointment. After 20 minutes the stylist came out and said that she would not take me because I'd been rude to the receptionist. I was in disbelief and asked her, "Chelsea, Are you really not going to take me? This mistake must have been on your end, and I've been looking forward to this appointment for weeks". She merely told me that her "heart was racing and it wasn't good for her so I'd have to reschedule" Never in our interaction did they acknowledge that the mistake could have been on their end, and they treated me horribly. I'm 72 years old and have never been accused of being rude by a shop in my life. Bijou has no idea how to treat their customers. Their arrogance is beyond belief.

Wow, I am in shock that I did not review this salon sooner! Bijou was probably one of my greatest…read morediscoveries to date in the Syracuse area. I am a curly haired gal and- let me tell you- I have experienced some pretty awful haircuts in Upstate New York. Lots of places advertise curly cuts, "devacuts", yaddah yaddah- but they truly have no idea what they are doing. I can't tell you how many times I have had to go to NYC for rescue haircuts. ENTER JOLENE AND BIJOU.... if you want a great curly cut, this is where you should be going. Jolene is a genius- she truly understand the dynamic nature of curls and takes her time getting a lay of the "curl land" before she starts snipping. She starts with a dry cut to make sure she doesn't take too much... then she proceeds with the wash and dry process... and then- the grand finale- more styling at the end. She cut my hair before my wedding last July- it was perfect. And she just rejuvenated my mop of hair again today. I find the prices to be very, very fair. As an aside, everyone wears masks at the salon, and they check your temp and employ mandatory hand washing when you first walk in. If you have curly hair and are living in upstate New York/Syracuse, you must try this place.

I've only been a guest of the spa itself, though I'd consider going back to stay for at least a…read morenight or two. A close friend gave me a gift certificate a number of years ago (2019) and I just got to actually use it 2026). The first attempt at using the gift certificate (2023) didn't go so well, and the employee I spoke with while booking my spa reservation at the time charged my credit card in full for the appointment - not only before I ever had my appointment itself (the credit card is supposed to just go on file to hold the appointment), but knowing that I would be using a gift certificate to cover the entire cost of my appointment. The date/time was also input incorrectly, as was the location (the person made my appointment for the Plymouth, MA location when I has specified the Skaneateles, NY location) and in frustration I ended up canceling entirely. It was quite an annoyance to sort through and I was issued a new gift certificate number via email. That's what I ended up bringing with me to my new appointment. All that said, I still had the new gift certificate number - and $300 to use. My reason for making my most recent appointment was because I had been dealing with neck/shoulder tightness for about a week and a half (at the time of making my appointment) and all I could think was that MAYBE a massage would help loosen some of the tightness. I scheduled a 50 minute signature massage with "Hot Stone Melter Enhancement & Divine Hair & Scalp Ritual". Mind you, I've had plenty of massages that include hot stones... and when I add them on as an enhancement, it's nice if the massage therapist spends more than about 10 seconds using them at a given time. My massage therapist at the time of my appointment was a woman a little older than middle aged. While I imagine she's been a massage therapist for a fairly lengthy period of time, she brought a somewhat nervous energy to our session. I explained what I was looking for out of the massage experience, and then she left the room for me to prepare for the massage. When she returned and the massage session began, it was relatively relaxing... though I wish she'd ultimately have spent more time in the problem areas I had mentioned. I was also disappointed in the amount of time spent using the hot stone enhancement, as well as the hair & scalp ritual (which maaaaaaaaybe lasted 5 seconds after the addition of the hair oil). Ultimately, the session was nice... and I'm sure it loosened up the tightness in my neck/shoulder a bit. It just wasn't what I expected based on the enhancements or what we discussed before my massage began. Everything together (including the 20% gratuity automatically added to the bill and the two chapsticks that I added from the spa check-in/check-out counter) came to about $285. Mirbeau seems expensive for the experience you get. I spent a lot of time around Skaneateles growing up, so I understand that there's a certain population/type of market that makes charging what they do seem perfectly reasonable... but it just seemed like way too much based on comparative experiences I've had. Not the best use of the enhancement options, and I just can't help but think that if Mirbeau was located somewhere else then there's no way they'd get to charge what they do. Basically, I'm glad that I had a gift certificate and didn't have to pay for the experience out of pocket.

We loved it here. My family was looking for a spa day and we decided to come here…read more We loved everything - the spa treatments, the food, the drinks, the ambiance. We will definitely be back again soon and can't wait to experience Mirbeau again.

I've been a client for years and every single time I go in I feel so welcome and comfortable. Each…read moreemployee is so happy and genuine. Rena (the owner) is amazing! It's like getting a literal does of sunshine every spray you get

Thanks for the glow girl! Lasted through a massage at the spa and soak in the hot tub. I also got a…read moreton of compliments on how natural it looked. Will DEFINITELY be a repeat customer!