There's NEVER a time I leave Mud Bay unhappy. The employees, their knowledge, the environment,…read moretheir patience for shoplifting 4-legged customers. (That would be my canine snacking through a selection of treats) They are absolutely wonderful. I highly recommend them for ALL your pet purchases. The manager (I think...who has the lab there all the time with him?) recommended us this fishy (I think it's a salmon,) for our T-Rex chewer of a dog. We thought well I guess we can try it!! Dude he KILLED a Double Kong Wubba and had the first BALL ripped out and shredded. In 15 minutes. This salmon might as well be called Happy Salmon because we have had it over three months and it still squeaks and Finn still loves it SO much!! What a good buy. If you're stuck on how to help your pet, need food, treat, toy, litter whatever kind of recommendation - Mud Bay is YOUR place too. I also LOVE that they always support local rescues as well. Mud Bay is THE BEST!

Popped in today to grab some Life Essentials freeze dried chicken, one of the cat trees in the…read morewindow caught my eye, I asked the employee working if it was okay to take a photo, not only did they say yes they moved it so I could get a better photo. Customer service is always top notch here, and to the employee that helped me today, sorry I didn't get your name so I could mention you in this review.

They are amazingly helpful and knowledgeable. They sized my dogs harnesses for me to make sure they…read morewere secure and ordered in the color and size I needed. Once we went there we have gone back every time for our 3 dogs needs.

My Pug slipped out of her harness while I was dining at one of my favorite ramen shops in the…read morePortland area, and the owner suggested I visit the pet supply store several doors down! I'd never heard about Janis & Jack's Pet Supplies before, so I was really appreciative of the recommendation. This place is incredible! Janis & Jack's has something for everyone, from food and supplements, to harnesses, leashes and more. The store provides just about every kind of food one can imagine, including my favorite Primal raw food products. (Just a note: I've been feeding my dogs a raw food Primal diet for nearly 15 years and we've been blessed with happy, healthy dogs without any major health issues. I believe their health and longevity is, in large, due to this diet) The owner of the store was working during my visit, and went out of their way to help me find a harness that worked for my pup. I really appreciated the kindness and support I felt, and I wholeheartedly recommend this store to anyone who needs pet products and supplies. They offer gift certificates as well, in case you're looking for gift ideas for your pet-loving friends.

We came here as we needed to stock up on some dog food as we ran out and needed some more during…read moreour trip in Oregon. This Mud Bay happened to be close by the hotel we were staying at and we were welcomed warmly by the staff members there. The staff members were very friendly and told us that we could ask them any questions if we had any and were polite with our dogs. We got what we needed fast as everything in the store was well organized and labeled for what we were looking for. I also love that the water bowl was clean and filled with lots of water as we were traveling and our dogs were quite parched from the long drive. Once we found everything we needed, we went up to the cashier, Kessandra T. and had a quick and pleasant transaction. They even added extra treats for our puppies to have a great trip. We love Mud Bay and it was great to have the same awesome service here as we are from Washington!

This is a cute shop. We're traveling with 2 dogs so we stopped in to get some dog cookies. They…read moresell little pales that you can fill to your desire (price is based on weight.). My 2 were in having sniffing and trying to take samples. I was shocked at how affordable the pail was.... I would get 1/2 a container of milkbones for this price. I wish they were down in California!

Friendly and knowledgeable staff. Nice selection of dog and cat food. Claudia and Philip are the…read morebest

took my two fur babies here for a spa day. Unlike humans I don't think they like it nearly as much…read more However, we were super happy with their spa experience when they were done. My cat is not the nicest, but melted in Ashley's arms, and sat super still while he got his Paw-deicure.  My dog was a little hesitant to go into the grooming room, but as soon as Ashley gave her a special treat, she too was puddy hands. I was so impressed how shiny her coat was, and how good she smelled afterwards. My furry kids will return.

My rescue kitty stopped using her litter box and I was understandable freaking out! It's impossible…read moreto clean the urine stains, smell and color, so I had to toss my brand new shag rug. Tossing the kitty wasn't an option, so I headed to Petco in Beaverton to purchase many items I had read about online and advice given by my vet. While the store layout was confusing, with the help of their customer service rep, I found my way to the cat section. I purchased another box, different litter (Petco's brand, SoFresh) that is very fine sand plus herbs to attract cats, a large mat since this box was going in a new location, a calming collar and new food and water beds so the kitty would have all her own items, separate from the other cat, who is alpha. Sami helped me pick out items - and seeing how distressed I was, gave me lots of encouragement. This may sound crazy, but I needed that more than anything. You hear horrible stories about cats who refuse to use the box and can't be retrained and I didn't want my house to suffer or to have to find the kitty a new home. Armed with the new items and a plan, I headed home, set up her new pad in my guest room, and prayed. The kitty took to the new litter immediately! Evidently she didn't like the pellets I was using, the same ones she used while at the adoption place. As Sami said, for some cats it's like pooping on lava rocks! It's been 4 days and no accidents. The kitty is no longer quarantined in the room, she has full access to the house, and keeps going back to her room to use the box. My other cat is now using it also so I'm switching from pellets to SoFresh in her box also. Once you buy the original container, you can refill the 16 pound size for just $5.99, a great value. When I came back to this Petco the next day to return an item and buy one I had forgotten, Sami was working again and greeted me instantly, asking about my kitty and the situation. I thanked her for the counseling and support she provided! She was so helpful! The only reason I am giving 4 stars and not 5 is there is a urine smell that hits you when you walk in. While I understand people come in with their dogs, they should not be marking! I haven't experienced this at other pet stores so it was a bit startling.

Visited this location this week just to look at the animals and walked over the fish area to see…read moreeverything was fine until I kept on walking to the last two tanks to see many fish in them and to see some of them dead. Does this location not have an hourly check up for the animals? Or look to see if there's a problem with the fish. If this location is going to have animals then take care of them it's your job.

Very Pleasant Experience I Discovered This Store Years Ago. Just Recently Setup A Tank I Found They…read moreMost Beautiful Selection For Fish

Service could be better, but they have stock of all kinds of shrimp and decor…read more I don't always make the drive all the way out, but there have been times where I'd be in the area and I leave with something. I believe one of the girls is instagram and she posts alot of fun stuff. I mostly went to see their ornamental shrimp though. They carry a variety of lights as well, finnex being a brand I'm familiar with, I purchased one for a friend. Left with some fertz and my doggie got pets :)

Today we got our 10th purchase of dog food free, Staff always acknowledges you and are friendly…read more They have everything your pet needs!

Love Western Pet! The staff is friendly and knowledgeable and there are ample high quality options.read more

This will be my one and only go to pet store for life. I recently stocked up on dog food in…read morepreparation for a long trip with my dog. Sadly he passed before the trip. Pet Barn took the food back and gave me a full refund even though I had opened the bags. They're prices are no higher than PetSmart for anything I have purchased. Not sure where the recent 1 star review from Kristie is coming from. Pet Barn is awesome.

Always very friendly and helpful with my orders and follow up with phone calls promptlyread more

Very cute store! Lots to choose from & my cats love those bulk treats. Only $7 for a "small" (but…read morevery full) bag, plus it's only $5 for a bag on Tuesdays?! Lots of free samples, unique toys, freeze dried food, we got the duck treat sample bag which my cats also loved. I'll be back!

No one was in the store to help or to check me out was in the store for about 20 minutes and no one…read morecame, poopy service I just wanted to buy some dog treats

The staff here is so friendly! I only shop here so can't speak to the grooming or training. They…read morealways have what I am looking for in stock and the staff is very knowledgeable about offering alternative options when needed. I also had to exchange a bag of dog food because my pup decided to get picky and the process was seamless. They even gave me a smaller donated bag of food as a secondary backup.

We had the best and most helpful/informative interaction. Josh, the fish guru!, not only helped us…read moreset up a responsible fish habitat, but did so while telling us affordable choices. Was so kind, intelligent, and helpful-he even ran to grab a cart when my arms were full. Highly recommend, we left feeling so grateful and knowledgeable