We hired Petsitter Portland for an overnight sitter while we were out of town for the weekend. The…read morefirst night, our sitter was a no-show. I only found out the next morning when I reviewed our front door camera footage and realized our dog had been alone since 7pm the night before. I had to leave a note in the app before anyone reached out to us. When the owner finally called to apologize, I asked why we weren't contacted as soon as the issue came up. His response was, "we're not open during those hours." I'm still not sure what that means for a pet care company. If you're taking responsibility for someone's pet overnight, there is no "closed." To his credit, the owner stepped in personally to cover the rest of the wknd, but by that point the damage was done. Our dog had been alone for over 12 hours. I don't even want to think about what would have happened if we didn't have exterior cameras or happen to check them that morning. We got lucky, and we shouldn't have had to be. The whole situation was incredibly stressful and affected our entire trip. The owner comped the one night, but charged full price for the rest of the wknd. Honestly, given everything that happened, I would have expected the whole stay to be taken care of. If you need a sitter you can count on, especially for overnight stays, I'd look elsewhere. Peace of mind is the whole point, and we didn't have it.

We couldn't be happier with the care they've given Marley and Charlie on their walks. We have two…read morestrong, excited dogs that definitely aren't the easiest to walk, and they've been so patient, reliable, and willing to work with them. It gives us so much peace of mind knowing our pups are getting great care while we're busy at work. They are also super communicative and we love the photos and updates we get after the walks. We highly recommend them to anyone looking for a trustworthy dog walker!

Leaving our pups behind is always hard, but knowing they were under Becky's excellent care made it…read morepossible for us to have a nice vacation without worrying if our two little ones were ok. She is great about communicating before, during, and after pet sitting. Our pups seemed far less stressed than usual when we were away while with Becky. We couldn't have asked for a better pet sitter than Becky.

Becky did an amazing job taking care of our sweet, but anxious dog during our recent 10 days out of…read morethe country. She was communicative, thoughtful, and cared for home, dog, and garden (in a heat wave!). All were well-loved in our absence. Becky is trustworthy and hard-working, and we will absolutely have her back again in the future. If you are looking for someone that goes above and beyond, look no further.

This pet service was a god send. Our private walker got too busy and doggie daycare was…read moreoverwhelming and traumatic for our corgi. I contacted Tails & Trails and within a couple of hours we were already having our initial home visit, and were able to schedule for daily care the following Monday. They offer a wide range of services, are extremely flexible, and offer bundle discounts. I'm no longer stressed leaving my Ruby at home - she's extremely happy!

Broken glass with food is not a good mix. I apologize for the length and I'm not usually a negative…read morereviewer but... full experience: We recently relocated to Portland from Sacramento, Ca and were so excited to find a passionate group of folks to take care of our three cats and 70lbs dog in-(our)house. We used Tails and Trails 3 times with mixed results. Important to know- you create detailed notes with the owner (Jeff) on how to access your building, routines, where leashes are, etc., etc., when you have your introductory visit. Our instructions ask that the handler only feeds the cats their canned food, nothing else. 1st time, week-long trip (June 2024)- handlers were 2+ hours late regularly. While this wasn't the biggest issue, we don't have a doggie door and that level of lateness pushed the pup's bathroom breaks longer than we're comfortable. But, we liked the service offered and adjusted how often we scheduled handler visits for the second and third visits. 2nd time, 1 week of walks while both of us were gone for longer than 8 hours (September 2024)- Great! Annie (I'm not disclosing employees' full names for their privacy) had no problems and was very helpful. 3rd time, overnight away- 4 visits requested: Sat afternoon and evening; Sun am and afternoon (October 2024)- Day 1- We left the house at 8 am and scheduled feeding/walk visits for about 1:00 pm and 6:00 pm. Around 1:25 pm, Chloe (office manager) texted me to ask if we had scheduled for 7:00 am that day. When we said we hadn't, a communication between Chloe and a handler led to the 1:00 pm visit being skipped. We talked with Chloe that evening and she said the handler would roll the afternoon and evening visits together, apologized for the miscommunication between herself and the handler, and credited our account for the mistake (all great). The handler arrived around 7:00 pm. They had a difficult time accessing the building so Chloe texted us to say the handler would hang out for a little longer before leaving if they couldn't get access. Once they did get into the building, they couldn't find the food or leash. The access information, food instructions, and where the leashes are were all in the instructions. The handler fed the pets and took the pup for a 15-min potty break. Since we were only gone for a night, we didn't book anyone to stay overnight. We considered cutting the trip short and wish we had. Day 2- Oscar was our handler. We got notifications that both visits were completed and everything seemed to have gone smoothly. When we got home, a glass jar with cat treats had been taken from the closed closet and left open on the counter. When we got home, there were treats all over the counter and SHATTERED GLASS MIXED WITH TREATS all over the floor. All three cats had engorged stomachs. While Chloe apologized and said she'd speak with Oscar the next day, we didn't hear back from Tails and Trails' manager or owner. We'll be anxiously monitoring our furbabies for a few more days.

The dog walkers for Petra were very friendly and courteous. Our dog was very happy to greet them…read moreand they were very happy to be able to walk her. I would be only to happy to recommend their walkers to anybody requesting dog walkers. It was really refreshing to see photos of Petra while they were walking her and she looked so happy while she was enjoying her 3 times a day walk.

I entrust Hot Diggity with the care of my dog on a weekly basis. I've used their services for years…read moreand they have the best staff and dog walkers! I get awesome write ups and pictures from each of her walks with them and it gives me great peace of mind to know that she's cared for, safe and loved while I'm working. Their services are invaluable and I would highly recommend them to anyone.

Petlandia Pet Care offers clients vetted dog walkers and pet care providers you can trust to take…read morecare of and exercise your fur babies. Petlandia peeps are often passionate pet owners and rescuers themselves and genuinely enjoy getting to know, and spending time with, your pet. You and your fur babes will appreciate hiring Petlandia.

I've been walking dogs for Petlandia for over a year now and I can't recommend them enough for…read moreyour pet needs. Wendy is honest and professional and puts the needs of your pets first! You can be rest assured that your pet will be very well cared for when Petlandia is in charge. We are caring and loving and passionate about what we do! I recommended my mom to use Petlandia too!

This is a long overdue review. Also, I think this is more like a thank-you letter to Jen than a…read morereview. As many others have stated, Jen is amazing. Our dog, Shaka, just loved spending time with her and the other pups she cared for. We were a little worried at first about his temperament being around others (humans and other animals) since he gets a little skittish, but he seemed to thrive there. When it was pick-up time, he was always happy and seemed to sleep very well from getting his exercise and socialize in. (He also smelled great on his longer stays. Thank you for the baths!) Jen is super flexible and communicative. We were so appreciative of this since we tend be rather spontaneous and would ask to drop him off the day before sometimes. We also would extend his stay last minute, for example, when we were taking road trips and wanted to stop for the night instead of driving all the way through a town. (Sorry and thank you so much, Jen!) Shaka has stayed over from one day to two weeks (possibly more), and each time, we've received text updates from her and even pictures of him happy with his friends. I always looked forward to those. Shaka passed away early last year, and I've been meaning to write this for a long time to say, "Thank you, Jen!" for being such a wonderful caregiver and trustworthy and friendly person overall. Dog parents, I 1000% recommend Jen.

Jen is without a doubt the we will leave our best friend with. I trust her 100%!…read moreShe is a real lover of animals. My dog returned happy and healthy.

When I was looking for a service to care for my two cats while I was going to be away I contacted…read moreSit & Stay. They made arrangements to have Molly and, I believe, Christine come to my home to meet the kids. So, while I was interviewing them they were interviewing the cats. I finally took the plunge and signed up. It was fantastic----knowing the kids were going to have food, water, clean boxes and plenty of attention. I say plenty knowing full well that 24 hours of continuous petting and cuddling is barely meeting the minimums as far as the cats are concerned. However, when I got home they were content and happy and well fed. Molly was kind enough to send me text messages and photos of the kids while I was gone so I knew they had really been there---lol---and let met see I was not being missed much. The security of knowing these ladies will come in and care for the cats is a tremendous relief for me and makes it possible for me to do some traveling. One of the really neat things was they were already well known in my apartment complex as they visit some other pets here - so my apartment manager knew them. And gave me good reports on them before I signed up. I will certainly recommend Sit and Stay to anyone who needs pet care from caring qualified professionals.

So happy to see Sit & Stay may be re-opening!!! We have used…read morethem quite often & we're scrambling last year to find pet sitting - Sit & Stay always had great people as sitters!! Hopefully the company will continue it's wonderful work!!

It's taken me way too long to write this!…read more Stephanie is great!! I hired her after reading the great reviews here. She is professional and takes really great care of our fur babies. While I was away, she sent me photos and videos of my kitty who seemed happy and relaxed! Also - as a sweet surprise, I received an adorable personalized Christmas card with a photo of my Marley on it! Super thoughtful. I highly recommend Stephanie for any of your pet sitting needs.

I don't know what rating to give because after filling out all the forms and setting up an…read moreappointment we were ghosted. To be fair, Stephanie did let us know she would have to reschedule due to illness but it's been over a month. I honestly hope she is ok but I've reached out a couple of times to no avail. It may not be her fault at all but based on the radio silence I cannot recommend. Now I'm in a serious jam with no ready alternatives. Too bad.

I was nervous to leave my puppy as she's never been away from us but driving up to this place, you…read moreknow they take pride in what they do. It was during Christmas so it was decorated like a doggy Winter Wonderland. I originally got a tour of the place and was impressed and liked it and how they run it. I was told that the they try to take the dogs out in the grass 5-6 times a day by Sarah, but Susie let me know they don't let the dogs play together for safety reasons, which makes sense. I was a bit bummed about no puppies playing together but that wasn't a deal breaker for me. Sarah and her husband were so nice at check in and made sure my puppy was comfortable with them before taking her back. I was able to call throughout the day to check on our puppy,no problem, and Susie even called me with updates and before they closed for the night, which I super appreciated and felt more ease. Susie made an executive decision to move our puppy from a large room to a suite bc she felt our puppy would do better alone and it looks like she did. She switched her at no extra charge which was very sweet of her. Susie kept checking on our puppy and spent time with her to make her more comfortable and our puppy really took to her! I love that they care about each dog there and do what's best for them. I will definitely be bringing our puppy back and even once a month just for fun so she gets more used to the place! Highly recommend!

Our 15 month old cattle dog loved her experience at Susie's, and we did, too. She'd been in a…read moreshelter for 11 months and isn't always sure of new people, so we weren't sure how she'd do at a boarding facility. However, the employees had exactly the right vibe for her because she went to them immediately and don't look back. The facility is clean and she was obviously well cared for. They didn't even think it strange when we packed a chewed slipper for a favorite toy- they knew what to expect from this precocious breed. We won't hesitate to bring her back when we go on another trip. A+++

Danielle has been walking my dog, Stormy for a month. Danielle has been a life saver…read more Two weeks after Stormy came to me from Mexico, I broke my knee and wrist. (Stormy did not cause the fall) Danielle is the best! She's prompt, pleasant, and reliable. Plus, she loves dogs! I can't say enough about Danielle; she's a gem Karen

Danielle is professional, thoughtful, consistent, and simply amazing! We have 4 special needs,…read morehigh maintenance cats, but Danielle kept them (and us) comfortable with on-time visits, frequent check ins (with pictures!), and great attention to detail! She knew just when to ask questions and exercised great judgement with our asthmatic kitty and didn't blink at giving daily medications. She even watered our flowers and tomatoes when the weather got hot! We were able to travel to visit family we'd not seen in a year, and we wholeheartedly recommend Forever Friend Pet Services!