I want to provide another shout out to Hub Automotive. I finally took my car in for a LOT of…read moreregular maintenance work that i had ignored for ... years (typical stuff like tune up, fluids, belts, spark plugs, etc). After the initial fix, I still had some follow up items because things were not quite perfect with my ride. The Hub saw me right away, got things tweaked perfectly, and now my car drives just like the day I bought it off the acura lot. I really appreciate all of the great and hard work hub automotive does! And they are dog friendly :D.

The quality of work is horrible and overpriced compared to other shops. Often end up paying twice…read moreas much to fix problems they created.

Exudes extreme professionalism. I'm currently overseas and made this process seemless. 10/10read more

This business needs to be responsive for their ads. At a minimum, put up an autoresponder if you…read moredon't have someone to respond promptly to potantial customers. As I have looked over some of the reviews, thos company os never at fault and always seems to have a retort to consumers who are expressing their dissatisfaction. As a reminder, Yelp is a mechanism for us to express out opinions; the voice of the customer must ALWAYS be considered.

A few months ago I took my car in for routine maintenance. I was told about a few things I needed…read morefixed, but they were not immediate. I couldn't leave my vehicle and told them I would bring it back when I had time. They were very polite and told me to come back when I was ready. Fast forward to today, I dropped my car off with Joey at opening expecting to be without it for a few days. Imagine my surprise when I received a message before noon telling me the car was ready. I really appreciate the professionalism and great service I received. Joey and his crew cannot be beat! Honest, efficient, and affordable. What more can you ask for in a mechanic? I will continue to use this business in the future and definitely recommend them to others.

Dad here. My daughter had just moved to Memphis and needed help with a slow leak in a tire (nail)…read moreand an annual oil change and check up. Someone gave her a strong recommendation for Barton's and I understand why. Fast, friendly, professional service. No attempt to upsell her on any additional service. I'm extremely grateful that she found them. They definitely earned a new customer.

Excellent service with Jeff and crew. They are busy, but did a fantastic job repairing truck after…read morea break-in. Thanks gents!!!

Slow and not very methodical . One empty promise after another. Put my engine in with a broken…read moremotor mount.

I hurt my shoulder and needed someone to put together some furniture I ordered. Unfortunately, it…read morehad seven drawers. When Dylan was done every drawer went in an out right on track, literally. It was nice to get it finished. Thoroughly reasonable price for as long as he had to work on it. 2-3 hours. Looked great and worked great when done. I'm sure I'll be calling again for things I can't do myself.

From the owner: We are hardworking, honest, and actually care about the poeple we help. We wanna do a good job so…read moreyou got something to smile about when were finished.

My friend and I stopped in without an appointment while on a road trip in my Eurovan. The DC outlet…read morein the front wasn't working, which meant I couldn't use my GPS. I suspected it was a fuse, but I couldn't figure out which one. The owner came right out, checked it out, and replaced the bad fuse. He was incredibly nice and didn't even charge me! Talk about going above and beyond! While we were there, the lady in the office gave us some great recommendations for places to visit along our route. We took her advice and visited Top of the Rock, and it was wonderful! From fixing my problem to offering helpful travel tips, everyone went out of their way to make us feel welcome. Now THAT is outstanding customer service! Experiences like this restore my faith in people. We need more businesses like this one! Thank you so much for your kindness and generosity. You made our road trip that much better!

I took my Audi Q5 in for a service. I was amazed at the incredible service I received. The Audi…read moredealership should take a few notes to improve their customer service. Thanks Glenn

I called in for an appointment and it was about 3 weeks before I could get in, but it was worth the…read morewait. My Mercedes needed and oil separator. They quickly got in and diagnosed my issue. I received a call confirming if they could go ahead and start the work. Once they did that, I picked up my car the next morning. It has been out of the shop for about a month and it rides smooth and I have not had any issues. I will definitely be going to them for services needed in the future.

I would never recommended taking a motor vehicle to this shop. Go to Memphis motorwerks on Macon…read morerd. Spent 5k with no fix.

I've taken three of my cars here for repairs. Each visit was a good one. I took my Jaguar there to…read morehave the coolant tank replaced as well as some of the hoses. I received a fair price and the work was done promptly. I had my Porsche Cayenne towed here because it shut off at a gas station and wouldn't start. They identified the issue and had me going in two days. My car that's currently there is my Mercedes S550. I expect the same level of service on it as the other two cars. I haven't had an issue with them since being serviced here. Cedric H.

Did not fix what was supposed to be repaired, lied about service that was performed. I wouldn't…read morerecommend for anyone to make a U-turn in this parking lot.

Scott and his team are amazing! Their work is always excellent, they are very efficient,…read morecommunicate well, and their prices are fair. I love how they always shoot straight with me about what's needed and what can wait. There are very few businesses that have worked as hard to earn my trust like they have. My husband and I bring both of our cars here; I can't imagine finding anyone better!

I am in the classic car business and Scott and his team have been a great asset to me several…read moretimes. Fair straightforward pricing, excellent communication, honest, and he knows his stuff and they stand behind their work. Rick Jefferies

I just felt a very gratuitous "Thank you" was in order for Thong's entire (& wonderful) staff…read more One hell of a family business which by merely existing within this community was a Godsend for me. Not sure about everything other auto repair shops provide, but having Thong's available means there's not much of a need to learn what competitors are able or willing to avail.

I am a firm believer that "Customer Service" is everything, especially when I am spending my hard…read moreearned-money. I really would give a little higher rating, but it would only be for the repair work and that's all. I've been a faithful customer for many years. I was referred to Thong's and instructed to only negotiate with Thong himself and never with his wife. So, I would get an outside diagnosis of my vehicles before taking them to Thong's. I would then call Thong and he would give me a price for the labor only, and I would then pick up the parts myself. I would save money because a lot of repair shops add a mark-up or additional profit, when they furnish or buy the parts for you. Also, the labor cost negotiated with Thong was already cheaper than most places in town. Like a lot of other customer reviews, I've read, people including me, have just put up with Mrs. Thong, because the price and work was very good. However, it wears you down after a while and you just get tired of dealing with this lady. She is rude, she tries to charge more than you negotiated with Thong himself, she will try to argue with you at times, she believes she's smarter that most, and never wrong about anything. So, I've finally decided to pay a little more and take my business elsewhere. Thong should really deal with his wife and send her home and get someone else to run the office. I'm quite sure he is beginning to lose business and it will show in time, if it hasn't already affected their business. Unless of course, she's really the boss and doesn't care about business growth. I will never refer anyone to Thong's again, as I have in the past. Mrs. Thong is "BAD" for Business. Mr. A. C. . . ("A Customer Whose Had Enough")