I typically really like all Ace Hardware stores - locally owned, smaller store, helpful employees,…read more etc. I had a one off experience today where I called the plumbing department. A young man put me on hold for 30 minutes and never came back to let me know if he had anything that would fit what I was looking for. He just never came back. Let me repeat: HE NEVER CAME BACK. I called back after 30 minutes and the lady who answered put me on hold, but came back within a few minutes to say: "He said that nothing we have fits." Why he left me hanging for 30 minutes was unacceptable.

First time coming here! The staff members are very friendly and helpful! I got what I needed and…read moreI'm very saturated! Keep up the good work! Cheers

I've only come here for the kids workshops and occasional small trinkets. The store is clean and…read moreeverything is well stocked. The Kids workshops are held the 3rd Saturday of every month and are almost always located in the lumber department. Staff was kind and friendly and was patient to remove some nails for us (we accidentally nailed incorrectly oops). There weren't many people there when we went so we just had them check us in via a signup sheet print out and walked to our spot. There were hammers, hard hats and safety goggles at each station. They put planks on top of several small stacks of 5 gallon buckets so its easier to hammer nails in (no putting your craft on the floor to hammer!!). It is also well-lit. Love that Lowe's holds this monthly activity and cant wait to come back next month!!

Not recommended for custom products, like sliding patio doors…read moreWe are on another delay - almost 2 months from the order date and 3 weeks from the original delivery date, IF it comes in then and they don't delay it again VERY frustrating and as a mega-company where you talked to centralized call centers there's not a dang thing you can do except grab more Vaseline

Always greeted with a smile and a Welcome to McCoy's. I love the down home feel and the excellent…read morecustomer service. I can almost always find what I need at McCoys and if they don't have it in stock they offer to order it for me!!

The assistant manager was super helpful with pergola decorative hardware…read moreBut rang me up Wrong and I had to make another trip To clear it up .. honest mistake Small potatoes I'll be back

Beware! I purchased an appliance (washing machine) to be delivered and installed free with $36…read morehose install kit. When they delivered it, they refused to install it. When I complained, they tried to tell me I was confused. There website appliance installation page clearly states, "get it up and running for me." They later admitted they were wrong, but refused to compensate me.

I have come to this location of Home Depot a good five times. I normally get pretty good service,…read morebut today was extra special. I asked for some additional bags to cover my backseat not realizing they have a roll of plastic that you can use to protect your car. Today is repotting day and I have a few plants that I want to flourish in my new place and help them grow to be beautiful to add to the addition of my home and aesthetics. The young man also helped me package up everything and went to get this big nice piece of plastic to protect my car. It's always service for me and I appreciate all that they give me as I continue to wander around this door looking lost. For me, it's the service and the willingness to work and help out a customer. The simple thing that makes you come back to this location. Thank you gardening staff for assisting today. Shot out to sell cashier Jimmy

I initially came to Cashway Ace to have a new car key made (yes, they do that!)…read more They ordered my new key and it took a little less than a week to come in, I spent about 20 minutes finding new tools I couldn't seem to live without while they programmed my new key. The price was very reasonable and the customer service was magnificent. They have a large and awesome variety of tools and materials. This is definitely the place to go first for supplies if you have a project that needs doing. I've since been in for AC Compressor coil cleaner. They were less expensive than Amazon AND I was able to clean my compressor coils today. There is even lively and interesting political discourse you can participate in going on behind the counter. Thanks guys (and at least one gal) for all of your help! I'll see you soon!

Needed to replace a busted toilet seat, and the boys working the desk were very helpful and…read morefriendly. Got me squared away and even helped me and my toddler find a lost shoe in the aisles. This is a great small business that really makes you feel like you live in a good town.

Great, friendly and fast service every time. Can always find what we need. Have been a customer…read morefor years.

Back in the day when you could get counter service this was my GO TO…read more Now, they require you to have an account and want a minimum purchase of 500.00.

I went to Fastenal to find a hard to locate nut, and while they didn't have exactly what I was…read morelooking for they had something close enough so that I could finish my project. They were a little more expensive than I thought it should have been, but I paid it because I had little choice. The store is quite hard to find, and they need some better signs.

What a waste of good office space. I can definitely see why you see more and more of these…read morestorefronts closing their doors. These people where absolutely no help at all. Literally no one was even at the counter.

As a landlord , I have to make decisions about purchase orders for my property. I contacted…read moregrainger to get a quote on a case of freon and was told they could not give me a price because I was not a/c certified. I explained that I would be having my maintenance tech make the purchase and arrange delivery, that I was just confirming what company had the lowest price to expedite the process so that when he finished the job he was working on he would know where he was going to pick up the materials. I can understand not selling the products to unlicensed amateurs but not being able to quote a price to the person who has to make the decisions about where money is spent I promise you is a huge mistake.

Grainger did some soul searching or something because they are back! Needed a capacitor for an AC…read morecompressor. Called and talked to a very polite english speaking woman. They didn't have the exact part ,but she connected me with a technical expert that provided a compatible part. Who then connected me with the store to verify inventory and pull the part before I arrived at the store. Paid over the phone and the part was waiting for me. Back on the job site and part replaced before lunch was over. I am back to using Grainger as my first call.