I came into the store today and was held up by Fernando. This gentleman gave me the exact bolt and…read morenut that I needed. He was very polite and helped me out very quickly. He understood what it was. I needed the part for and even when as far as coming outside to my truck to verify that I was getting exactly what I needed. I really appreciate this type of customer service and taking care of customers getting us in and out of the door, thanks again to Fernando. I really appreciate the respect and help given.

This is a real hardware store. What you need will be here, and their staff know their products. Not…read moreexpensive, not cheap.

I've been coming here for over 25 years... anything you need to fix in the home as well as bicycles…read moreand ebikes. They've got it! Reasonable prices. They fix screens, too.

Needing a very specific key blank, I drove from Woodward's Ace Hardware on North Tustin St. in…read moreSanta Ana to SAH. Absolutely no comparison. Greeted at the door at Woodward's, quickly directed to the key counter where help was waiting. Clean, well stocked, air conditioned and lighted, easy in/out parking too. SAH felt dusty, hot and dark inside. Waited at the front counter for a bit til an employee greeted me. Nice and knowledgeable but SAH did not have the key blank either. Ended up at A-Abbott Locksmith in Orange who was able to cut me a new key.

Toby is magnificent. He's a retired cage fighter but really…read moreknows his stuff, I feel safe when Toby is near. Some of those management types give me the creeps, boy howdy!

5/21/26 After shopping at Chaupain, I noticed the Ace Hardware store ad that they sell soil. I…read moreneeded perlite so I decided to check it out. The outdoor items of the store had soil & amendments and plants for sale. The perlite was for $9.99, yikes! Home Depot sells it for about $5.97. Then I saw it, a beautiful succulent with lots of pups already but it didn't have a price tag. I had a feeling it wasn't going to bode well as this is one of those boutique type of shops at this plaza. It might as well be the Erewhon or Gelson's of home & gardens shops, unlike Home Depot. You know what I mean? Typically this would sell for about $4-7 but it's $9.99! But it's so pretty and it has many pups for me to distribute & repot. Toby at the cashier stand helped me out. He was knowledgeable & amiable. Additionally, he offered valuable info about the lady bugs & praying mantis that are sold to help our ecosystem. I didn't do much browsing, just purchased my succulent and went my merry way. It was a great experience but the prices here are definitely more for upscale shopping.

Loved this place they were able to help me after hours of looking for a locksmith, and were super…read morefair on price. In my opinion they are the best automotive locksmith in town! Thanks for your help!!!

Ray was a ton of help!I was unsure of the type of hardware I needed for my motorcycle and he made…read morethings easy!great store with knowledgeable people like Edwin and Jacob!!...come pay them a visit for all your DIY needs

Came in to get some house/mail keys copied and it went pretty quickly!…read more It's toward the back right. The lady was nice and efficient in helping me. It was about $3 per key if you don't get a custom/fancy key. Would come back to get my keys copied here

I've been coming to this hardware store for years. Today I…read moreneeded keys made. I walk in the store and two service persons asked what I needed and called out on the intercom for key service. I proceed to walk up to the key counter and waited for assistance. This rude scolding service person walked up and said I should have pushed the button on the counter. I proceed to say that two key service calls had already been called through the intercom. Then the entire interation experience was so uncomfortable I could hardly wait to leave the store. I did tell the cashier of this uncomfortable experience.

I purchased a Recteq grill last weekend. I have nothing but great things to say about Derek the…read morestore manager. He is very professional, knowledgeable and helpful. His team is awesome to work with. Derek and his team are an asset for ace hardware. Joe P.

I LOVE ACE!!!! Ace really is the place! I have been going here for years and each time it's such a…read morepositive experience. Everyone is so incredibly nice and helpful. Teresa is always awesome and very knowledgeable. Additionally, Jim is great and so helpful with paint. Thank you Ace for all your amazing work!

This gem sparkles in the sweet sea air of Laguna Beach. The…read moremanagement is top notch. Aces A to Z.

Their 3rd party delivery process is terrible. The window was 10am-2pm. They were nice enough to…read morecall at 2:05pm to inform us they were not coming. But they would be happy to reschedule for Tuesday (3 days later on Veterans day). So I am supposed to be happy with that? No. Do I believe the 3rd party will deliver on a holiday? No. So while im on hold to talk to a supervisor (they sent me i didn't ask for one) at the 10 minute mark I got in my car to go to Home Depot. At the 26 minute mark as I'm turning into the parking lot, the supervisor comes on the line. By that time she is telling me how they will drop the delivery charge. You know for the all day window, on a holiday, by a 3rd party. Fool me once shame on you, fool me twice shame on me. So my response "im parking at Home Depot as we speak. Can I cancel my order with you, or do I go inside?"

The people here and the variety of materials I think this is my favorite store/warehouse in the…read moreentire world. The prices are incredible: I bought a 55",, natural edge board, FOR TWELVE DOLLARS. And the people working there are kind, patient, and knowledgeable. Just writing this is making me go back

Cheapest baseboard and molding you can get!!! Best prices for sure 100%…read more Cons in 16 feet but theyll cut for you!

NYH has a great inventory that is easily accessible to homeowners like me. Their delivery is quick…read moreand they often offer homeowners the standard designer discount of 10%. Their online return process needs some fine tuning. But it's great that they have a knowledgeable and friendly customer support team available to helped. I especially want to commend Marvin Reyes who made the return process easy for me! I will definitely go to NYH for all my future hardware needs!

The majority of my order arrived in great condition but a few items were damaged/defective. I…read morefollowed the claim process (notify with photo, description and model numbers) within 3 days and it's been 2.5 weeks with no identified resolution. The customer service representative, Nomsa, is pleasant but seemingly clueless. My email exchange with her is up to 12. I've asked for tracking for my replacement product (she sends original tracking), she asks for photos of the damaged goods (I sent that in my initial claim email), I ask for a label to return damaged goods (she says she doesn't know if they need to be returned....um okay?! I guess I'll indefinitely store them?!). The latest, she directs me "Please see the below link". The link is an email address to Fedex, nothing else. What am I supposed to do with that? Sigh..... Product is good but there must be other places that will require less of your time and cause fewer headaches.

Great place to have screens repaired! Quick turn around and affordable. Great local store for basic…read morematerials and small projects.

Gene and Billy took great care of me, and they always will. Great prices, great customer service. I…read morelove coming here.