We decided to sell our house last year. It took us a few months to get organized and get the house…read moreon the market. The only easy step in that process was picking RedFin. 1. The services they offer are top notch 2. They represent you; when they say if you buy and sell with us, you get a refund, they mean it! So our goal was to move from Germantown, a big house, to a smaller house. We worked with our agent, and we were able to sell our house (5 days) and get our new house (a little longer, we are picky)! Let's start with our Agent. Colette Releford. We have dogs, and they are very important to us. Colette walked into our house for the first we are going on the market soon to meet; our dogs loved her! 1. She listened to what we wanted 2. She was patient and worked as our sales and purchase representative. 3. Full service? On the day of our closing, Colette drove to our old house and took a load of stuff to the new house. I mean, that is Full-Service. So I will end with this we highly recommend RedFIN! They are awesome. But if you are in the Maryland area and need a Realtor why not go with the best Colette rocks!

Redfin has been a terrible experience for me. My real estate agent, Patricia Amman in Falls Church,…read moreVA, was extremely unhelpful. She often sent trainees to show me houses instead of assisting me herself. I both sold and bought a house through her, but she provided little guidance on preparing my home for sale and often had a dismissive attitude. My ex even chose not to work with her for that reason. When I purchased my current home, she advised me to offer as much as I could without properly investigating the property. She later sent another new agent to complete the inspection after I had already agreed to buy. As a result, I ended up with a 20-year-old HVAC system and water heater -- issues I wasn't made aware of -- and I significantly overpaid for the house. When I posted an honest review about my experience, Redfin blocked me and told me I could no longer use their services. That's fine -- I wouldn't use them again anyway. I lost a lot of money through this process, and I believe Redfin and this agent acted unprofessionally and without integrity.

Sara did an outstanding job at the Universal Title closing and she kept me informed on document…read moreduring the closing. Her knowledge, professional and personal touch was excellent. Universal Title was a very polished team, it was a smooth and the closing was quick, great experience because of the outstanding efforts of the team. I highly recommend Sara and Universal Title and if possible I look forward to working with them again in the future. Thank you for everything, Jeff

My wife and I came here when we closed on our house in SE DC and had a positive experience. The…read moreoffice is clean and well kept. The staff very friendly and they even offer you water/soda ad chocolate when you arrive. Winning!

I met with them and filled out an application and never heard back. I called emailed and texted…read moremany times and he never responded. Very unprofessional.

I had the misfortune of renting a home managed by Davies for about 2.5 years. I would never do…read morebusiness with them again. -The house was in terrible condition, and the agent had made deliberate attempts to cover up damage, such as applying new paint to walls that were literally rotted out -The yard was completely overgrown, and there was little grass at all in the yard -- most of it was cut weeds -The wooden fence was falling down, literally rotted away -The gutters had not been cleaned in years, in some cases the silt was 2" thick. It took me days to clean them out -The garage door had no springs. You had to prop it open with a stick. -One day, part of the roof collapsed over the garage. After several attempts to get the problem fixed, the management company sent a roofing crew without telling me -- who arrived on Thanksgiving day. And the final insult was when I left. Having fixed up the place beyond the level that any renter should -- replacing blown outlets, repairing faucets myself, cleaning literally decades worth of accumulated grime from window tracks and such -- Davies actually withheld a significant chunk of my security deposit for "cleaning fees." In short, an awful company to deal with, on every level. Update, 12/18/15: Not only did the general manager, Alain Gemond write a review of his own company (which he gave 5-stars), he personally attacked me in the review, and continued to lie about this property. And today he had the unmitigated gall to email and offer a bribe for me to delete my review. I thought I couldn't have a lower opinion of this "company." I was wrong.

I've worked with Eddie twice now looking for rentals, and while I did not find an apartment this…read moresecond time around by the time my current lease ended, he did help me and my roommate find a perfect condo for the two of us within our budget the first time. He's been a great partner to work with both times - very responsive, and a huge advocate for you during the process! I would definitely recommend him if you're looking for either a rental or a purchase, and I'm sure I'll be reaching out to him again when I'm ready for my next place.

Eddie was absolutely AMAZING to work with! We cannot recommend him enough. My husband and I found…read moreout we were moving to North Virginia and started looking at housing on our own and we quickly became overwhelmed and stressed by the research. I was given Eddie's contact and I do not regret getting in touch with him. He has helped us from beginning to the end, has been extremely responsive, and well informed (he knows what he is doing!!). We were afraid we would not be great candidates because of our animals but we found the perfect place for us on the start date we requested and in our budget. His communication is fantastic and he fought for us to make sure we had the best place to live. There aren't enough words to express how grateful we are to have found him. Do not hesitate to reach out to him! Thank you again Eddie

Relocating from Virginia to New Jersey with only three weeks' notice was one of the most stressful…read moretransitions I've ever faced. I started a new job 4.5 hours away while simultaneously trying to sell my home and find a new one. It felt impossible--until Karina stepped in. She alleviated so many of my worries from the very beginning. I trusted her completely to manage every detail in my absence, from coordinating repairs and upgrades to overseeing staging. She handled everything flawlessly. I went under contract just three days after my home went on the market. Karina is knowledgeable, resourceful, and incredibly well‑connected with trustworthy referrals. She's friendly, personable, and easy to talk to--chatty in the best way, making every interaction feel comfortable and reassuring. Above all, she is truly an expert in her field. I am forever grateful for her guidance and support. Thank you, Karina, for helping me

Karina was exceptional and a pleasure to work with. Her professionalism and knowledge of the local…read morearea greatly helped our search as well as our purchase. We appreciated her availability and prompt communication. We would gladly work with her again. Thank you Karina!

I've bought many homes and after working with Nina and her team, this is the best settlement…read morecompany I have ever dealt with. They are responsive to all questions and issues that you may have. They triple check their work and make sure you understand everything that's happening. They also treat you like family instead of a customer, something that's rare in this line of work. They are Professional, on time, and courteous on all emails and phone calls. I would highly recommend them to all my friends, family, and coworkers. They deserve 10 stars!

Great work, very happy with their service. Nina and her team are very knowledgable, patient, and…read moremeticulous, explain you everything step by step. My agent has closed hundreds of houses and he told me they are the best team he has worked with. He decided to use their service in the future.

These people rented an apartment to someone with 2 small dogs that can bark for hours! Four months…read moreof complaints went completely ignored. I was left with no choice but to file a lawsuit. They failed to show up with a copy of the lease (their only defense) during the first trial, and decided to "lawyer up" at the absolute last minute (I found out on the second court date). Now the case is needlessly going to civil court when it probably could have been resolved in small claims. In the meantime I'm left having to cope with this problem (a clear violation of Fairfax County's noise ordinance for 4 months). For a person with severe anxiety this is a literal hospital sentence! How unbelievably unprofessional!! I wouldn't recommend this company to anyone.

They are awful for property management (rentals). They don't complete work promised before you move…read morein, then it takes months of unreturned phone calls and emails. They schedule an appointment to come by and never show for days or weeks on end. If you are considering renting from them, DON'T! If you are considering letting them manage your rental, DON'T! I feel bad for the owners who have no idea of the damage to the unit(s) and continued deterioration due to this company's negligence to correct the problems. We have had water leaking in our apartment for over 3 months now and they see no urgency while the unit and our furniture and belongings continue to be damaged.

Cyndy's Bottom Line: Cathy P. of Frankly Real Estate and her team are excellent!…read more We called Cathy P. For advice on selling our condo and setup a meeting. Cathy came to the meeting fully prepared with comparable info, and data. Cathy is experienced, knowledgeable and real estate savvy. We listened to her selling advice and how to price our condo for the market today and asked questions. I liked the fact that Cathy fully utilized social media to advertise and market our condo. Cathy is an excellent communicator. She will listen to you as a customer and what your expectations/goals are and will set forth to incorporate them into the sell. We were fully confident that Cathy was representing us for our best interest in the sale of our condo. She will work diligently for you to achieve success! Cathy and her assistants Undrah and Yvonne will keep you apprised of the entire process from start to finish. They are excellent on providing status updates with specific details and answering any questions you may have during the process. We were very pleased with Cathy and her staff. I would definitely refer her to my friends and family. We did refer her to my sister in law and they were pleased with their outcome as well. Check out her site: http://cathypoungmalai.topproducerwebsite.com Mahalo nui loa!

I met Frank while I was working for the Northern Virginia Association of Realtors, so I really had…read moremy pick of Realtors to choose from. I picked Frank because he wasn't part of the old guard, the Realtors that believed in the old ways. He was coming out with Frnaklymls at the time, and it allowed me to do a lot of house hunting on my own time, right from home in the evenings with my wife. I don't have the time some Realtors assume you have to go looking at houses. With FranklyMLS I was able to do so much research. That's how I like to shop: online in my own time. But when I had questions or needed help he was right there to assist. I even used it again 6 years later to find my next house (in a different area, so Frank wasn't my Realtor --his suggestion was for me to find a local Realtor that knew the area). Sometimes my Dad will send me links to his Blog forgetting that I know Frank and if I hadn't already read the post, I certainly had plans to do so. Over the years I've gone back to just ask him advice, like "I'm thinking of downsizing and buying something smaller and closer to DC. What do you think about that plan?" He always gave me honest answers that struck me as going against making money. I'm not sure that if I were in his shoes I wouldn't have just said, sure thing, and helped the person pursue their plan. If you want someone with integrity, that isn't it just to make a commission and will truly have your best interests in mind while helping you find that home or sell your home you should choose Frank. If you want some that uses the latest statistics and trends, thoroughly researches it all, you should choose Frank.

Philippa is wonderful and the best realtor I have ever dealt with. I needed someone familiar with…read moretrusts and successor trustees and she met all the criteria. She had a superb "selling your home guide" that had her personal experience as well as how the home would be marketed and including tips on moving. She started with numerous open houses and provided feedback on those as well as on individual appointments. The real good news on all that was the feedback she provided from buyer's realtors which enabled real time adjustments as needed. Her communication throughout the entire process was flawless and timely. And her responsiveness to my numerous inquiries was almost immediate. Would highly recommend her to everyone selling a house in Falls Church or Northern Virginia. You will not be disappointed and you will be thankful you hired her!

This letter will serve as my very high letter of recommendation for real estate agent and broker…read morePhilippa Main. She assisted my brother and me with the sale of our parents' home in April 2022. I have worked with many real estate professionals on several transactions over the years and can say with confidence that Philippa is one of the best I have ever used. Philippa has the qualities that make her an extremely successful and effective agent. We found her extremely knowledgeable and well-attuned to the super fast-changing market of early 2022. She was always attentive to our concerns and very responsive to questions, often responding immediately no matter the time. She showed great attention to detail enabling the sale to be made in less than a week. Our mother had recently passed away and we were raw with grief. Furthermore, we live in California, so it was even more important that we could rely on someone like Philippa to take the reins from beginning to end and that is exactly what she did. She was able to interpret and solve all the questions pertaining to our mother's Trust without the need for outside lawyers, and this was a great convenience to us. We also feel that we got the highest price possible for the house based on her pricing strategy and advice. Philippa exceeded our expectations in every way. The sale went very smoothly and we closed on time. I would not hesitate to recommend Philippa to anyone in need of a listing agent or for the purchase of a home. We interviewed three other agents before deciding on Philippa and she did not disappoint. Every detail was perfect, from the fantastic professional photos, the listing description, to the impeccable transactional aspects leading to the close of escrow. In a nutshell, she is a top tier professional, intelligent, tenacious, fun and talkative, bright and conscientious. If you need an agent/broker then hire Philippa Main. You won't be disappointed.