This review is mostly about the Lindsay Reishman agent we worked with (Sean Aalai), but I would give the LR support staff we dealt with top ratings, as well!
Sean did a great job as our agent as my wife and I sought to become first-time homeowners. We are both busy professionals and Sean was invaluable in both explaining the ins and outs of the process to us, and also doing much of the grunt work so that we did not have to. We started our search in late January 2014 with relatively wide parameters in terms of size, location, styles, finishes, etc., and finally closed on a house that we love in late June 2014 that probably would not have fit within our initial search parameters. In the meantime, we had put in three offers on other places, including one that went under contract before it fell through because the seller had been sued and could not clear title. Throughout the 5-month process, Sean was very patient as we saw more and more places and narrowed down what we wanted. He was always available to explains the ups and the downs. There was never any pressure or indication that things were taking too long or that we should increase our budget or offers on properties in which we were interested. Sean also was very perceptive in figuring out our likes and dislikes; he did a great job narrowing down the listings of potential properties based on how we reacted to similar properties we had seen. He always made himself available to show one or both of us properties, whether that would involve several hours on a weekend, or time after normal business hours (and he would always offer to pick us up at home or at the office, as we do not have a car). He was incredibly responsive, almost always responding to our calls or e-mails in minutes or less. Even when he was not with us, Sean was working to find us a place. For example, the property that went under contract but fell through was new construction, and we had noticed that it was nearing completion. Sean stopped by during the workday to talk to the workers, gather intelligence, and get inside to see the place to confirm that it met our needs. Because of that initiative, we were able to get in, see the property, and make an offer before it even went on the market. I do not think that is something that you will get with just any agent. All told, we would highly recommend Sean to anybody looking for a real estate agent. He is diligent, responsive, respectful, smart, personable, and his radio is always playing New Wave hits, if that's your thing (and it was for at least one of my wife and me). read more