I came in here with my husband this afternoon because we were exploring the area and I figured I…read morewould pick up some new pens since I was here. The employee who greeted us was the weirdest part to me. She comes out from behind the registers and almost blocked me from coming in, as she asked what we were looking for. Like I had to state my purpose for coming in before I was allowed in. I found that to be really weird and a bit creepy. It certainly didn't make me feel welcomed in the store. We found the pens I wanted, then went to check prices in printer ink. I didn't need any, but the last time I ordered on Amazon, it took forever to arrive. So I figured if it was a comparable price, I could buy it here instead. Nope, it is way more expensive. Like almost $10 more for the ink I need. Which seems insane. We decided to leave from here, and not explore anymore of the store because we didn't feel welcome. Would I return? Probably not, and it was simply because the employee who greeted us made us feel unwelcome.

Customer service. I needed help in their printing department. Management informed they couldn't…read morehelp me. The customer service at this location doesn't care about their customers. They are more concerned about closing up than keeping a customer.

I just needed some colored paper and I found it right away, which was great…read more Checking out took a little longer than it probably should have but the customer was chatty with the lady at the register, I get it, it happens. Definitely a good place to come for all of your office needs and if you need something printed.

Christian was great and helped make up for a horrible experience at the other Office Depot on…read moreWillamette. He not only was helpful, kind, and prompt, he was also very friendly and had great customer service. I would highly recommend that other customers come to this location and Christian was amazing!

When we last purchased an imager, we were told it would come with indexing software. It didn't -…read morebut they were willing to install it for an additional charge. After I said yes, they did a little work, then disappeared for a few months, not to be seen again until I called and asked what was going on. A few rounds of this same approach over a year [rinse, wash, repeat] and still no functioning product, so I finally complained - leading to an email telling me they were cancelling the project and not charging me their last invoice [for the project they never did/completed] because 'they couldn't get it to function in a manner meeting my expectations.' Meeting my expectations? Here are the expectations that apparently exceeded their abilities: (1) provide a functioning product as agreed; (2) tell me when it's working and how to use it; and (3) complete the project in something approaching a reasonable timeline. How unreasonable of me, surely justifying the kick to the curb when I complained. I wrote their President Doug Pitassi about this - crickets - leading me to understand their 'customer service" and business model is "We'll charge you, ignore you, leave you hanging, and then kick you loose if you don't' like it." Waste your time and money here at your own peril - there are certainly lots of companies that WANT your business and are willing to go above and beyond in an effort to provide good [or at least competent] service to get your business. And then there's Pacific Office Automation..........

I can't review POA as a customer, but we recently started exploring new leases for a copier at our…read morechurch ,and POA made the best proposal. Diego was great to work with. He didn't try to badmouth any other companies. He simply made us a great proposal. We ended up sticking with the same company we've been with, but if they hadn't worked hard to keep us we would have definitely been going with POA.

Troy has helped me fix my printer twice now in the last few years. The most recent service was to…read morereplace an OEM toner cartridge that was spilling toner all over the printed pages, and to clean up the resulting toner mess inside the printer. He also has an extensive knowledge of many of the aftermarket toner companies, and was able to recommend a cheap and reliable brand that should work better for me. He is very flexible and can work with my schedule. I was able to drop the printer off to him in the evening after work, and pick it up the next day. He is fast, reliable, and affordable, and I wouldn't hesitate to go to him for all my printer needs in the future.

Easy to contact, great communication & availability, extraordinarily knowledgeable and very…read morereasonable. Great service with terrific value. Did not need to look elsewhere. Highly recommend. Thanks very much, Troy!

I had some files printed and delivered to a local business from this particular FedEx office and…read morethe staff were exceptional throughout the whole process. They were responsive and efficient, and you could hear the genuine smile in their voice over the phone. If you need to get something printed or shipped out - I highly recommend the services of this FedEx location. Their staff are on top of things and they care. Trust.

Jordan's the man. And Stan's the man. Both of these gents…read moreprovided excellence service above and beyond when simple things became more complicated. They weren't just pretty faces or friendly welcomes, they demonstrated significant competence as they each helped troubleshoot two separate issues related to international matters, prioritizing Customer Service until nothing more could be done. Jordan tried notice and three computers to eliminate the possibility of a technical glitch before calling a known expert at another store to see if there was an unknown issue. Stan also stayed passed his time and maintained totally professional composure as he restored Customer trust. At the end of my half an hour in the store I left with appreciation and confidence in this fantastic neighborhood resource.

I have purchased several office chairs through this company. They are customer service oriented and…read morecome to your office to check out your problem as well as installing new equipment if that is the solution. Top quality items at a competitive price!

I have worked with WSS for over 7 years now. Their service and follow through are excellent. They…read morenow their office ergonomics and have helped me address lower back and neck issues through the proper implementation of my office work station. I would highly recommend them.

I am a nurse at a local hospital and am constantly impressed with the promptness, courtesy, and…read morecompassion of every driver that helps with transportation for our patients. They take special care to ensure the people they transport are safe and treated with kindness. I was recently brought to tears to realize the binds they form with their regular clients; knowing every intricacy of how a person transfers and what it takes to put their mind at ease. Thank you for the wonderful service you give, it's clear that it is more than just a job, you take your work seriously and deliver with your whole hearts.

First class company. Kind, responsible, caring. They transported my Mother on several occasions to…read moreand from medical appointments.

Had an alright experience here. E-mail communication was difficult with this place, but I'm glad I…read moreinsisted on it because when I went to pick up my order, it was about $200 extra than I had been quoted. I asked the guy about it who promptly went to check his email and pulled up the wrong quote, but was nice enough to split the difference down the middle between what I was expecting to pay and what I actually did. Once I got home I found the original quote, sent it to them, and they credited my card the difference, so all ended up working out just fine. Its one thing to have a good experience at a business, its another when they make a mistake and then make things right, I'll definitely be back!

Great group of people with amazing customer service. Needed some work holiday cards and not only…read morewas their quote a reasonable amount, my order was a day earlier than quoted.

1005 Green Acres Rd location 7/09/2026 We had above and…read morebeyond excellent customer service with Mackenzie!! My daughter was shipping a brand new wedding dress to a young lady in Canada. I must admit we didn't realize rules and regulations for shipping out of the country! Mackenzie is extremely knowledgeable and got to work right away measuring and selecting the perfect box for our precious cargo. As Mackenzie was getting all the information typed in we ran into a snag. The dress needed a sew in tag with the material included, we didn't think the dress had one. Mackenzie researched and was honest letting us know if we mailed it would most likely come back. After a little panic on our end knowing the dress needed to go out that day. The dress bag was laid down and we searched and found two tags!!! Much relief to everyone! We finished our transaction and other customers let us know they were totally invested. LOL! I can't say enough what a genuinely personable and exceptional young employee you have. Please give Mackenzie a round of applause and a RAISE!!! PS..There is a very happy young lady in Canada getting ready for her September Wedding.

Excellent service and adherence to social distancing. I was greeted and helped immediately, offered…read moreoptions for lessening the rate and asked about my needs for the shipment. They had shields up, masks on and even had extra space to ensure a lot of distance between them and myself. I appreciated the safety concerns.