I was new to Eugene when I discovered Capper's. I had very precious note and a small item gifted…read moreto me by my father. They had a great suggestion for mounting both pieces in a shadow box style frame. They exceeded my expectations.

Cappers should give the customer a precise and descriptive receipt with the amount that it will…read morecost to frame each picture. Cappers should document precisely how many pictures they will be framing for the customer and include the description of the customers art that is being left for framing. This way there will be no discrepancies when it's time for the customer to pick up their artworks.

I needed to frame a watercolor painting under a short deadline for an art show. I called Vistra and…read morewas assisted, over the phone, with the decision to use their website to order all of my framing materials for "DIY" the assembly. I was a little hesitant at first, but the kind gentleman reassured me and explained how to do it. This was also going to be the fastest and least expensive way for me to get my picture framed and also meet the deadline. The website was easy to use and I was able to select from a number of frames, mats, and glass or plexiglass. Three days later, my framing materials were ready. I picked it up the following day and the gentleman at the counter explained to me how to make sure and put it together correctly. I brought the picture home and put it together, and the result was beautiful. I highly recommend this frame shop for their excellent service and cost effective Do-it-yourself framing --if that's some thing you're keen to try. I'm sure having the piece professionally framed would have resulted in excellent quality work as well. I would trust them to do this if that was something I needed in the future.

I am beginning to introduce my paintings to the area and readying to open another online business…read morefor worldwide sales. They offer a wide selection of products and services. I have used them for all my framing that other areas are unable to provide. The service has been excellent both Jason and Allan know what to expect from me as I am building an inventory of series in different styles. One of my business partners is also using Vistra and is very pleased with their work. This is the place to go.

Framing done beatifully at reasonable prices. Will go back again with all my framing projects.read more

Terry and Anne do fabulous work and are great with communication. Terry helped me pick out the…read moreperfect frame for the canvas which matches beautifully without taking interest away from the art. We will definitely be back for more frames in the near future.

I wanted to buy some material and rang the bell twice but no one came to help. So I walked up front…read moreand asked if it was a serve yourself and she said no but would be with me in just a second. She was with another customer so I understood. I waited another 15 minutes and still no help. I qent back up and she had forgotten all about me. I could tell. At this point I asked for a manager. I waited another 10 minutes and still nothing. Must be a great place to work because you can collect a paycheck and do absolutely nothing. Go down the street and shop at hobby lobby. They have so much better help. I waited for a total of 30 minutes before making this post trying to give them every chance. Don't shop here unless you have time to kill.

They usually have self-checkout only. I guess they prefer…read morenot to hire checkers? Disappointing.

Driving up and seeing the storefront really belies the sophistication of the interior. What looks…read morelike a factory on the outside turns into a museum and art-shop gallery on the inside. We walk in and there is a huge display of various watercolors, oils and photos all framed with many different styles of frames. This gallery really helps to demonstrate how important the choices are for framing. The selection is huge, well over a hundred different styles and types of framing for just about every need you could imagine. Thankfully, the staff really has a good eye for this and in time we had made a selection of mattings, style of glass and type of frame for our son's graduation photo. The whole experience was actually enjoyable and educational in seeing the different samples and styles that suited the subject matter. There is a lot more to this than I realized, but the selection process was easy as well as entertaining. In the end, we selected a double matting with two colors and museum glass with a dignified frame for an 8x10 portrait. ================== I was called to inform me my framed photo was ready to pick up. It is perfect! Using a green crushed velvet as one of the matts along with the museum glass that eliminates glare, the frame itself, the quality craftsmanship of the finished product.... OUTSTANDING!!

Very pleased with my custom frame. My finished product rivals the custom framing and was done for…read more1/3 the cost. The design process is meticulous, with many options available to truly customize the frame. The excellent videos of virtually all aspects of picture framing were helpful to me. Shipping was fairly priced too.

This place is amazing from the customer service to the finished product. I had some pics of animals…read morefrom my so. Africa trip and wanted 4 in a large. I had some issues getting to pic to them for the project. I went in the store and Erik and Cristina were super helpful in getting them transferred. Christina helped me select matting colors and styles. Her suggestions were spot on and the finished work is gorgeous. Anyone who comes over raves how beautiful the piece is. For me it memorializes th a trip of my lifetime.

They did a beautiful job. The women working there were particularly friendly and helpful.read more

I have been looking for somewhere to transfer my old vhs tapes what seems like forever and right…read morehere in Eugene was this little gem of a business. I took my old VHS bar Mitrah and family reunion and high school plays in and transferred to dvd! It was only $20 for each one and $12.50 for duplicates! I'm very pleased with the job they did. I highly recommend!

My son and I came in on a quiet Saturday morning at opening. The two sales people helped my son…read morefind what he was looking for plus all the accessories- it was the best example of super customer service!!! Thanks for having a great store in Eugene!

I've been in this store, but went today and it's Sunday and come to find out they were closed. The…read moretime we did go in the service was great. Greeted us right at the door and asked us if they could help us finding anything. We were looking for wreaths and they pointed us in the right. They had a great selection of wreaths as that's what we were looking for. All of them were beautiful, but overpriced, even on sale. I decided on getting one that was 1/2 off of $80. So I spent $40. Still a little overpriced. But the wreath is beautiful. Beautiful store and very easy to find stuff. Just remember they're closed on Sundays.

Called ahead to ask if they had ANY squishes, and was told that they do. we drove half an hour out,…read moresearched the whole store and found nothing. My daughter's birthday is tomorrow and now I have nothing to give her. Thanks hobby lobby!

I'm not a fan of this store and rarely go in. I went a couple weeks ago because they had a sale on…read moreyarn. It's a very stereotypical, run of the mill fabric store. It's beyond boring and nothing new as far as stock or yarn colors. Even Wal-Mart gets new colors in more often! If you're looking for boring consistency, I suppose this is the store for you. Employees are scarce and hard to find. My husband and I lined up, after following the long maze of impulse buy shelves, to wait a solid ten minutes. We talked loudly, I coughed a few times, clapped. Nothing. My husband attempted to find an employee, still nothing. Finally, one wanders over and said she was sorry, but she couldn't see the check-out lines from where she was. Not my problem. I said they needed to have a bell out to cut down on wait time in the later evening when there aren't many customers. She said they weren't allowed to do something like that. So in a store where the registers are blocked off by impulse buy bullshit, and employees want to be useful past standing behind a register with two customers in the store, apparently you have to go find them in order to pay for your items. They might as well turn it into a self checkout! Or at least change that portion of the store around so they can see the registers and when someone is there. I said as much to the cashier, who then spent three minutes explaining where she was in the store, and where to find someone should it happen again. Bla, bla, bla. I forgot everything she said before I even walked out the door because it was a boring, drawn out conversation turned lecture from her, and quite frankly, it's unlikely I'll be back for a very long time anyway. So my ability to care about her speech was pretty minimal and tuned out ten seconds after she started. I'm constantly less than impressed by this store. Which is sad because it could be great. The location is perfect, and I would totally go a lot more often if they had a better selection and more employees to help.

Today I stood next to the cutting counter while 4 employees walked right past me, did not ask if I…read moreneeded help as the parade of them helped one customer find 1 bolt of fabric. 5 pairs of eyes for 1 bolt of fabric. It was completely ridiculous. If you want fabric, go to the other Joann's. I finally left because my lunch break is short. Not everyone who sews/Crafts/quilts is retired and has all the time in the world.

Reasonably priced, quality framing. Used this business for years mostly at the old location. New…read morelocation at 252 Taylor is tucked behind building at 250 Taylor, just south of west 2nd St.

Wonderful Gallery. They have beautiful photographs priced so that anyone can enjoy having them in…read moretheir home or office. The staff is friendly and efficient. I saw something I liked in the front window and it was faded so they rematted and reframed it. Went above and beyond on what was a $20 sale. Of course while I was waiting for the framing I found several other things to purchase all of which made me very happy. I would definitely go there again next time I'm in town