Dude was rude and bitter. I have already told the story to a few friends. I wouldn't recommend this…read moreplace. For any guitar work at all. I walked out because of how condescending and bitter this guy behaved. No wonder he is going out of business. Dude was rude and bitter. I have already told the story to a few friends. I wouldn't recommend this place. For any guitar work at all. I walked out because of how condescending and bitter this guy behaved. No wonder he is going out of business.

Shout out to Lynn at Pro Musicain Outlet . I took my Gibson SG Standard in for a refret job and he…read moredid a killer job. The guitar is better than new now. Not cheap, but worth every penny.

Very specialized shop for the musician in your life! This location has employees that really love…read morewhat they do and are friendly no matter if you're there for yourself or shopping for someone else. Huge selection of guitars, both new and used. They also offer decent selection of drum equipment, mics, keyboards, and all of the cables / amps / boards / speakers for your sound to go through. They offer guitar lessons as well.

Couldn't be more grateful for the help I received this past Wednesday, specifically from the guitar…read moretech Bruce. I brought it in the morning to get a diagnosis/setup and by the end of the day I was happily playing. Feels completely different for the better. For great and timely service, I totally recommend taking your guitar to Bruce.

Very satisfied with the guitar set-up their tech did for me and I am blown away at how great it…read moreplays now! He did a very quality job and much better than what Guitar Center has done for me at an equally reasonable price. He is certified, very friendly and has my recommendation. I've had a good experience with everyone I've seen working there.

Service was horrible. They could help me buy speakers because the "tech was doing a lesson"…read more So I went to guitar city and bought what I needed. Staff is not knowledgeable and has complete apathy.

I came across this musical instrument store conveniently located nearby and met with Leah, who was…read moresuch a friendly and helpful professional. We had questions about guitars, straps, music and cleaning materials and she really took the time to help. The store actually surprised me how much was inside for such a small store front. You could feel the music appreciation and warmth inside. They have monthly open mic nights and a variety of teachers available to contact too. Definitely will come back!

Ever been ignored? No problem. That's exactly what the sales associate did after asking what we…read morewere interested in, and not another word or suggestion after that. Hubby and I walked out totally disappointed and saying how unpleasant and unhelpful the representative was. My thoughts were more detailed.

Very rude and inconsiderate, unwilling or unable to have a rational discussion. We would not…read morerecommend to others.

We love Poole Piano Studio! Ms. Suzanne is great with kids and she is an amazing musician and…read moreteacher!

I love this place. If you want to go somewhere you can…read moretrust, this is the place you're looking for. The staff is excellent and very knowledgeable. People with integrity and patience for those who have questions. If you are trying to buy a guitar or other instrument for someone you care about, they'll help you make the right choice and they'll be there when you have questions or need any further help. If you're a serious musician or a professional, they have a wonderful selection and a warm atmosphere. This is a place you'll truly enjoy visiting and doing business with. Need lessons to get started or help you hit the next level? Its all here for you. This is what all home town music stores should look like. You'll enjoy your first visit and every one thereafter.

I had an incredible experience at Murphy's Guitars in Bountiful and felt like I needed to share it…read more I drove over an hour from Coalville after getting some pretty discouraging news from another shop about my Gibson J-45. They told me the truss rod was maxed out and that I'd have to drop down to 11s, which honestly felt like a gut punch after everything I'd invested in that guitar. On a whim, I stopped into Murphy's since they're a Martin dealer and I wanted to try a D-28. Not only did they take the time to talk with me and let me play, but they were genuinely friendly, engaged, and clearly passionate about guitars and music. I didn't feel rushed or like a burden at all -- which is rare these days. When I mentioned my issue, they offered to take a look. The owner, Wes Dodson, personally stepped in and checked out my J-45. Within minutes, he did what the first shop didn't -- properly adjusted and freed up the truss rod, got it functioning again, and set the guitar up the way it should have been in the first place. He got my guitar playing perfectly with the 13s I wanted, with great action and feel. Total night-and-day difference. I can't say enough about the level of care, honesty, and skill I experienced here. These guys know what they're doing, and more importantly, they actually care. Murphy's Guitars has absolutely earned my business going forward. If you're anywhere in Utah and need a shop you can trust, this is the place.

My all time favorite store west of Indiana, I have short term memory loss that always puts me in…read moreunfortunate situations of not knowing where I am or what I'm doing, lucky for me, an associate (mason) went above and beyond to make sure I was safe and either exited the store or got what I needed, he even took my cars keys and help me find my car based off my keys as I forgot which one it was. Will definitely be coming back anytime I have any sports needs and I can remember what it is!!

I purchased a air soft gun for my grandson for Christmas last year. The gun didn't work and sat…read morefor months without my knowing. My grandson had never played with it, so I took it to Big 5. The Manager of the store is Marcial. I went in the store thinking they would say, "too bad." I was pleasantly surprised when Marcial said he would exchange the gun for a new one!! Imagine my surprise. I took the gun back about 5 months after I purchased it. My grandson got a new gun and we were so excited!! The experience was wonderful. Last week I went to the store to find a pair of snow boots for my granddaughter that was on clearance. The gentleman helping me could not find the boots. Marcial went with the young man and another young lady and looked for the boots. Marcial came back with a different brand but basically the same boot I wanted for $2.00 cheaper. I told Marcial his customer service if fantastic. I will ALWAYS go to Clinton Big 5 for my sporting needs. Marcial has an excellent team to work with him and I'm sure his example flows over to the other team members. The are all wonderful, going above and beyond! Thank you Big 5 Clinton Team :)

We browsed but didn't buy. We already own a piano but like looking at the new ones. Dreaming. Great…read morestore. Good selection with options. High quality merchandise. Friendly and knowledgeable staff. Definitely coming back

My husband surprised me with a baby grand for our anniversary. The gentleman that helped us was…read moregreat at assuring me he would work with us regarding any concerns we had. THe first piano bench was much too low for me and he traded us out with a bench that has adjustable heights. Delivery was done very professionally. BEAUTIFUL sound!