Went piano shopping today. Had a great experience in the Piano gallery. The owner was very helpful, answered all of our questions and explained a lot about baby grand pianos. We are still deciding what to buy, so I will wait to post my final rating for after the piano is delivered. But for now, I'm very happy with how I was treated and the selection in the store.
Added after the piano was delivered.
Delivery crew was excellent. Very careful with both the piano and the house. They made sure we were satisfied with everything before they left. They even gave my youngest son the huge piano box. He is still playing with it.
There was a very slight dent in the piano that happened during shipping. They sent out person to fix it. He did an amazing job! It looks as good as new.
It arrived a bit out of tune,but the first tuning is free.
Overall, I am very satisfied with the Piano Gallery and would reccomend them to a friend. read more