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Redrock Ballooning

4.4 (7 reviews)
Closed • 8:00 am - 8:00 pm

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Sunrise happened before we even got info on whether we could go or not, told cancelled.
Mario E.

I def wouldn't recommend this company. They are so unprofessional. I was gifted this balloon ride for my birthday, we go ON my birthday - first things first, their instructions was to meet in the dirt lot on the right that said Moab x or something like that, nowhere did it have a sign showing or stating the sign they insinuating to park. So my party and the other party parked in the lot next door, secondly the lady in the pick up van was 15 minutes late, making us all concerned whether we were at the right place. Lady comes up to us in the parking lot and tells us to walk down to the dirt lot...and turns around and goes down to the lot....then the girl, tells us how excited she is for us, and tells us it's a beautiful day for it....then we are waiting 20 more minutes (past Sunrise - Sun has already come out) and she tells us the pilot says it's too windy and we can't go. So she Said we could get refunded or go out Friday (it's Tuesday) we leave the next day, we can't go Friday. Ok, understandable if it was Too windy (it wasn't windy, sounded like pilot was lazy and didn't think it was worth his time or money for 6 people) BUT here is the issue, we leave and call the other balloon companies and tell them we were cancelled with Redrock Ballooning and couldn't go and see if they had any spots open the next day, they were very confused and thought, TOO it was ridiculous for redrock to Cancel, because their balloons went up and it wasn't too windy either. We knew we should have went with another company. Next issue was, we sent a nice email asking about our refund to Redrock, posted below is a very unprofessional email back, no apology, no nothing but a straight email like it was a text between him and a friend, like a deal gone bad on our end but it was on their end! I'd just say this company isn't reliable, I'd go with the others, also late, uncommunicative and unprofessional. Go to the competitor.

N S.

Absolutely LOVED this. Jimmy, Mike, and the rest of the crew are the sweetest and even after the wind decided to change directions mid setup, they still made sure we all had an incredible time. The views are so phenomenal-- its definitely an experience you've got to have while in Moab.

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Redtail Air Adventures

Redtail Air Adventures

(30 reviews)

This was my FIRST experience on a helicopter and boy what an experience it was! The entire crew at…read moreRedtail was friendly and welcoming. We were celebrating our elopement. Just married at Corona Arch. Our pilot was Michael. He was beyond friendly and went above and beyond to give us the best flight experience. We did the 30 minute flight. This adventure is well worth the money.

Bottom Line: Exemplary customer service and safe and fun pilots…read more My husband and I had a superb experience with Redtail Air Adventures! I first reached out to Redtail in April 2022 with various questions about getting a charter from Durango to Moab in October 2022. I was nervous about the idea of booking a charter, in part because I didn't want to get stranded in Durango and miss an important event we had planned in Moab. Amanda was so incredibly helpful in answering all of my questions when I first booked our flight in April and all of my questions over the next six months. Amanda immediately gave me confidence in flying with Redtail and she was helpful in pointing me towards options for rental cars. When the day of our flight came Barbara picked us up in Durango. Barbara was welcoming, friendly, entertaining and most importantly a safe pilot. She even helped us load our luggage in our car which I thought was very kind. While she safely navigated from DRO to CNY she gave us some recommendations for what to see and where to eat in Moab and she pointed out some sights too. We loved that she pointed our Corona Arch because we hiked up to that arch later that afternoon. We really enjoyed our flight with Barbara! In addition to doing charter flights, Redtail Air Adventures specializes in scenic tours over Arches National Park and Canyonlands National Park. Redtail also does river shuttles such as dropping or picking up people who are going to hike, bike or raft somewhere in the wilderness and they need a one-way ride. RedTail Air is a terrific company offering reliable flight services.

Redrock Ballooning - hot_air_balloons - Updated May 2026

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