Buying a baby grand piano sight unseen from Facebook Marketplace was a scary decision, but Frank…read moremade the entire process smooth and stress-free. He took the time to verify the seller's legitimacy and confirm the piano was exactly as advertised, which gave me tremendous peace of mind. Communication was excellent from start to finish, especially regarding pickup and delivery logistics. During setup, he thoughtfully offered multiple placement options to ensure the piano fit beautifully in my space. His professionalism, responsiveness, and attention to detail truly set him apart. On top of everything, his services were a great value for the level of care, professionalism, and attention to detail he provided. I highly recommend him to anyone looking for a smooth and trustworthy experience.

We have used them multiple times, and they have also stored our Yamaha grand. 5 stars is not enough!read more

Pat was amazing. He took a couple of hours to tune my piano and was very knowledgeable. He also…read moreplayed the piano while tuning it, and he was so good. I will definitely use his service again!

So so grateful for our piano tune!!! Pat was so kind, with such prolific experience, and really did…read morea thorough job bringing our Kimball back to life. Thank you so much, Pat!!!

On short notice, so I could surprise the owner of an antique J. Bauer upright at a home i was…read morehousesitting for, Jeff came on short notice and spent more than two hours taking care of a piano that hasn't been tuned in over 15 years.

He is renowned and highly skilled at this. Our piano is 165 years old Chickering and plays so great.read more

As of the time I am writing this review, it has been a month since the tuning. Tin has done a…read morefairly good job tuning my piano, it has been very stable. When he was here, he also fixed a very annoying buzzing sound coming from the lid and a squeaky sostenuto pedal. I have hired total 5 technicians over the last 4 years for different services, so it's hard to do an apple-to-apple comparison, but I can say Tin is one of the best.

I have used a few piano tuners in the past. Tin To is easily the best one so far. The pricing for…read morehis services were very similar to the others, but he went above and beyond. Not only did he spend almost 3 hours to tune the piano multiple times to make sure it was just right and stayed just right, he disassembled most of the parts, so he can get into the crevices to vacuum out the dust. He reassembled the parts making sure everything was even more secure than before to eliminate all the subtle unwanted "noise" from the piano. Lubrication was also used to make sure all the keys moved smoothly like they are supposed to. I am definitely going to stay with Tin for all future piano tunings.

Josh has been working on our 1920s SOHMER Grand piano in Lake Arrowhead CA . He came highly…read morerecommended from the head of music at our Episcopal church who is a classical pianist / Eastman graduate . We fully trust that our beloved piano is in good hands ! He's restoring it to a quality that we thought was impossible due to its age . Highly recommend !

Excellent service! We had our piano tuned and it sounds beautiful! Very competent piano tuner.read more

Went very well, service, quality service. Re-wrap a baby…read morethat was originally wrapped unprofessionally. Pianos direct wrapped properly and professionally. Would hire them again.

It has been a week since our baby grand piano arrived and we could not be happier with our…read moreexperience. My husband hired Pianos Direct to move it from Redlands to our residence. From start to finish, the transaction was smooth and seamless. Phil was responsive, punctual and professional. On the day of the move, he and his assistant showed up on time, fully equipped and ready to work. They got down to business, completing the disassembly under 30 minutes and the assembly in about the same time as well. The rate was very reasonable given the quality of work rendered. With no hesitation, we would hire him again in the future.

4 years ago I was given an old old piano from a family friend who was moving out of state. I was…read moretold it had not been tuned in at least 20 years. The sound was not good and the piano clearly needed a lot of work. I called Jackson's Piano Service and immediately spoke with Jenny who said she could come out a few days later. She was very kind and upfront about the cost. Once they arrived and saw the piano, she immediately knew that more work would be needed and quoted me the new price. The pricing is fair and the service is incredible! The hammers had to be completely removed in order to be repaired. Jenny took these with her and returned about 10 days later. I couldn't believe how great the piano sounded and it has sounded great ever since. 10 out of 10 and I would recommend to anybody needing any type of service to their piano.

Qi(Jenny) deep cleaned my older piano today . It was such a blessing. It had never been cleaned in…read more62 years. She was very affordable and is a very hard worker and talented. She worked her butt off and was so kind to me. She knows what she is doing and I'm glad I found her. I will definitely use her services again. Thank you Jenny

If you have a piano, you need to call Total Piano Care! Landon is super knowledgeable about pianos…read moreand takes absolute care to put your piano in tip top shape. He plays beautifully as well!

I received excellent service from Total Piano Care. I have an antique upright piano that was in…read moreneed of tuning and a key repair, and Landon came to my home and did a wonderful job with it. He was very informative and helpful and took extra care when tuning my piano since it was likely to have issues given it's age. I was very happy with my service and definitely recommend them.

Excellent piano tuner. We couldn't be happier! He was thorough and our piano sounds great!read more

Polite, punctual, efficient. Will use again. Old piano so we didn't expect perfect tube. It did…read moretake longer than usual, but there can be various reasons for that.

John is THE perfect piano man, in every respect. I have never seen anyone detail the inner workings…read moreof a piano, like I did today. I was actually astounded at what he did ... and all that he knew! He's also polite, on-time, efficient and his pricing is very reasonable. He might even play a song when he's finished tuning. And you can hear the beautiful tones he created with your keyboard. Absolutely amazing. Thank you, John, for a great experience today.

I HIGHLY recommend!!! Registered Piano Technician! Requested…read moretuning and adjustments since the piano had been moved and also had not been serviced in years. He tuned and started to work on the voicing the action. He will be coming back to refine it more. He explained that almost any piano can be brought up to a high quality of sound and performance. When he was finished for today, I was almost brought to tears! Very very happy! I was bouncing around the house with a great smile! Who knew that a humble Yamaha studio piano with fairly good bones could sound so beautiful! I noticed some of what he did. I appreciate his knowledge and skill. Let me say that I'm blessed to be a recipient of that and blessed to be one of your customers! The tone was beautiful! Have a wonderful day! Blessings to you for all the joy you bring!