We love Nick Rail we purchased a 4k trumpet and they walked us through the whole experience. Come…read moreand rent or buy.

Wonderful place!…read more Super helpful and knowledgeable staff. Instruments, repairs, lessons. Everything one needs for all things music. *They fixed and tuned my daughter's harp in less than 24 hours!

Good guy, serious, resourceful, talented. Always a good experience. He is well deserving of your…read morebusiness.

Took my Yamaha guitar in for fresh strings and a proper setup. Was greeted professionally,…read moreexplained what I wanted. got a price quote & was told it'd be done in about an hour. Figured that'd be a bit optimistic...got a call back 25 minutes later saying it was done. Granted, the instrument needed very minimal adjustments, but still... Went back to pick it up, didn't really need to strum it - one look told me it was set up properly. Paid the gent (pretty nominal fee BTW), took it home...massive difference in playability. Needless to say I'll be doing future business with Redlands Guitar Shop. Well done & well recommended.

Excellent and professional service. Weve been going here for 2 years for piano lessons. Erin rocks!read more

Would not recommend this place to anyone. At least with Hailey. She arrived after we did. Then she…read moreacknowledged only my 8 year old daughter, and said she would was going to "set up". She came back out of the room, did not even introduce herself or explain what would be happening, but she took my daughter into the room and closed the door without asking if anyone wanted to be in there with her. My boyfriend had to knock on the door and ask if we were allowed in, and she said she only had room for one more person. I'm not sure if this is what voice or music lessons are usually like, but I was very disappointed in this experience and I chose to walk out of the lesson due to the unprofessionalism Hailey portrayed. I will be searching elsewhere for my daughter's voice lessons.

Great service. Lowest prices. Nicest fairest people. Knowledgeable and talented. I miss Mike.read more

From the owner: The Redlands Conservatory of Music and the Redlands Conservatory Music Academy offers music…read moreeducation for students of all ages. Students receive free music and ear training classes.

I was highly disappointed with the teacher who runs this business. She set up a time and day for my…read moredaughter and then didn't show up. She asked could she reschedule and never followed up at all. She also had us purchase books for the lessons and it never happened. Seeing my daughter disappointed is something I never want to happen and it did due to the lack of professionalism of this teacher. I would not recommend this teacher to anyone in the future.

From the owner: We specialize in teaching piano lessons to all ages from beginner to intermediate.read more

Mr. Bill Shull provided us with outstanding & professional piano service on our old piano!! Job…read morewell done!! The piano sounds so lovely now!! Thank you again, Mr. Shull, for your expertise & patience!!! Bishop

I stopped by because Google maps recommended them to me for a piano tuner. Spoke with Catherine…read morebriefly about needing a tuner for my Steinway. Their show room has a great selection of pianos to choose from. Catherine gave me Bill Shull's number and I was able to arrange a tunning appointment. From the selection of pianos I saw the price was well within the range I would spend to purchase a new or used piano. Both Catherine and Bill were very friendly and knowledgeable about pianos I would recommend them to anyone looking for a tuner or repair work.

Bad bad business. I'm so disappointed. I paid money to have my son's guitar fixed and sold in the…read moreshop but after months of it sitting and not being sold we brought it home. My son played it once and it broke. The owner then called me 4 days later and told me I owe more money for the repairs. That was never discussed beyond what I already paid. I told him initially I was not putting any more money into the guitar than what was paid and in fact what we had discussed was not even fixed properly. He then accused my son of maybe doing something to break the guitar. No sir. Very bad business. You should be ashamed of yourself and maybe talk to your repair men to make sure they know what they're doing. How dare you send back a broken guitar and call asking for more money!!!! I'm the one who lost money. Poor repair and poor business. Never again.

My experience. I have been coming here for years for a couple of my children's instruments and…read moreshould have learned from before. Have never had a good experience really. Today was the final straw. After the owner insults me and my child in front of several customers by blaming us for the the instrument that has not been repaired properly. Instead of any kind of customer service and apologies he acts like he's doing us a favor. Refused to refund the broken instrument he sold me. I would recommend you go anywhere else for your music needs. I honestly don't expect much from a music store and this place really is the bottom.

There are so many fantastic things about this business... my son takes drum lessons with Jason and…read morehe really is amazing. He's patient and very kind. My sons had been with Jason for over 3 years now and he is an excellent drummer! My daughter also goes to singing lessons with vocal coach Anjanique and I have no words to describe how amazing she is! She is so kind and so knowledgeable, she has made my daughter come out of her comfort and try bigger things. Honestly every teacher there is amazing and caring and I am glad we found a great place for our children to learn about music .

My daughter has been taking Violin lessons for 3 years now. We love the place and Ms. McKinzie is…read morewonderful, so patient and always flexible when we need to reschedule. I would recommend to anyone who enjoys music and needs a place to learn.

Rented a gig-violin for myself and was helped by Ally! She went way out of her way to make sure…read morethat I got exactly what I needed and helped me get set up with a fantastic instrument at a great price. She was kind and responsive and informed me very clearly about price, quality, and long term care. Plus the 36- month instrument value is a huge bonus! Thanks Ally!

What a Great little Gem right here in San Bernardino! After…read morehaving a horrible experience with Guitar Center. We came to Bertrand's music store and lessons. Looking for music lessons for our children and to get a guitar restrung. The Staff were so friendly and helpful. Got our guitar restrung that day. reasonable prices and some things are even buy one get one free. The lessons are very reasonably priced. It's one on one. Lessons are for adults and children. They have a variety of teachers who teach different instruments. They also sell many different musical instruments they have rentals for short-term or long-term use. Unfortunately right now they do not have a beginner guitar teacher you'll have to be put on the waitlist. Just sad that they don't have a beginner guitar teacher:( This is an awesome place for music lovers of all levels!

Owner is kind and patient. Take time to help customers to select the right instrument. Price is…read morereasonable. Have been going there for many years to rent, buy, service, lease-to-purchase, for my grandchildren's instruments according to their growing needs. Best in this area. Honesty and professionalism and not to oversell. Thank you, Cruz and to wife, Diana.

Experienced Dependable and knowledgeable!…read more This is what you get when you go to Mr. Cruz's Luthier shop. you get the best service and professionalism at his place. This is a place for professionals, but also for people who are starting out Mr. Cruz has a lot of patience and will help you find what you need. Mr. Cruz adjusted my high-end violin's sound post in a matter of minutes. He did expertly and now the violin sounds perfectly balanced! Also, his price to do this was very reasonable! Mr. Cruz is a consummate performer of the violin as well as knowledgeable enough to build a violin from scratch, he has been in business for many years and is very dependable! If you want to go to a trustworthy, professional to take care of your violin needs and not have to over pay for it. See Cruz Violins!!!