In search of a piano tuner, Palm Desert Piano responded with a recommendation that proved to be…read moreexceptional. Many thanks for suggesting Aldo to tune our Yamaha. We were very pleased with Aldo's work, and sincerely appreciate your kind outreach. Palm Desert Piano's integrity is sterling since they put themselves out there to recommend a skillful tuner in a gesture from which they derived nothing but good will. That is the mark of an outstanding business. With every best wish, Andrew & Donna Gregg, Palm Springs.

Tried to sell them our Baby grand, My timing was off since I missed the "Season "…read more They said that they had too many Pianos and needed to sell some. The suggested that I try offer up or FB market place. I sold it the following week on FB for a reasonable price

Wanted to take the time to recognize our salesperson, Leon D. Leon was exceptionally great at…read moregiving us information and finding a piano suitable to our budget and what we needed it for. We started out with renting and didn't face any high pressure sales tactics and we eventually made the decision to convert the rental agreement to a purchase. Wife and I are extremely satisfied with our shopping experience and Leon's care. Would definitely come back here for all our piano needs. -Danny & Yerin

I have played since I was 5 and recently started missing having a real piano to sit down and jam on…read more(my keyboard just wasn't the same). I'm very happy that I chose to rent a piano from here! Lorna was super helpful in helping me select the right piano to rent that fit my needs as an apartment renter with limited space. She played very beautifully as she sampled the piano I ultimately ended up renting (a Kawai Concert Artist 95), and I'm a few days in to my new piano and I'm still very happy with my choice. They have a rent-to-own program with a minimum of 6 months and the rentals are actually pretty reasonably priced. For my rental I paid first and last month's rent and a deposit plus delivery fees. I really appreciated the flexibility in making my initial payment (I was able to write a check) and Lorna was especially helpful in getting me a Saturday delivery via Encore Piano Movers. I would absolutely rent here again and recommend it to anyone looking for a pleasant, easy piano rental experience with lots of options and great customer service. Thanks Lorna and SoCal Pianos!

i'm new to the neighborhood and Benjamin Kim was so professional and talented in bringing my baby…read moregrand up to code. He really spent careful time and effort tuning my piano and went out of his way to come to my neighborhood from Orange County. I would definitely be buying my piano from him in the future and will be happy to see him every year from now on!

Very Helpful and patient with selecting a new piano. However, after the purchase, several…read morerequests for support were not addressed.

I drove over an hour to get to this shop and it was worth it. Definitely the best shop I've found…read morein the area. They had everything I needed and the staff were super friendly and knowledgeable. Overall the pricing was fair too.

We walked in here having absolutely no clue what we were doing, only knowing we needed a guitar for…read moreschool. They were immediately helpful and more knowledgeable than I anticipated. They had a couple of guitars that would work for us and helped us weigh the pros and cons of each to see what would work better for our son. In the end we might have paid more than buying online, but it was absolutely worth it.

Mr. Han came out the same day and tuned our upright piano, fixed the sustain peddles along with a…read morefew broken keys. Very knowledgeable and explained the issues he found along the way. Pricing was very reasonable $310 for everything. I called around with places and it as about $250 only for tuning, no repairs. He's also very kind and friendly! Highly recommend!

If you are a serious musician, I do not recommend James…read more He quoted me $300 for a tuning, well above the roughly $180 local market rate I had been seeing. Given the neighborhood and the piano, the pricing felt opportunistic. I specifically requested a well temperament. He was unable to do it and did not appear familiar with the temperament systems I was referring to, so no tuning was performed. I literally sent him home with an article on temperament tuning to read. I also asked him to investigate a buzz. He removed the action, found nothing, and was unable to diagnose the problem. He then tried to charge me $200 for simply removing and reinstalling the action. We eventually settled on $120 for the 45 minutes he spent at my house. So, to summarize: no tuning, no diagnosis, and a $200 attempted charge for pulling an action. For someone with a serious instrument or specific musical requirements, I would look elsewhere.

Website says it rents pianos, but they've stopped short-term rentals. We site should be updated.read more

We seriously deliberated over our piano choice, and SoCal Pianos was extremely supportive of our…read moreprotracted decision. Derry graciously helped us from our first contact, which was in writing through their Web Site. SoCal offers all the well-known, high-quality pianos, so it was never a question of where we would do business, only a matter of timing. After all of our research, we purchased a new Yamaha, which was our original inclination. Delivery was a pleasant experience as well. The service was on-time, and thoroughly professional. SoCal Pianos, a business of the highest integrity, is recommended without any hesitation whatsoever. Sincerely, Andy & Donna Gregg, Palm Springs, CA

Just bought a Casio hybrid from Chris. I had the most pleasant, amazing experience buying a piano…read morehere. Chris was so patient with me as I came in three days in a row to find the best piano for my need. He spent time showing me various pianos and educate me on how to pick out a good one and the mechanisms behind the pianos and the history. I appreciated all of that. He showed me the Casio and a few others amazing sounding ones like the Schimmels. He showed me the back room where they restored pianos to bring them back to like new conditions. The works are done in house daily, so it gives me the peace of mind on the quality of the reconditioned pianos. He was flexible to work with me on figuring out the delivery, the payment. The piano I got was not one of the expensive ones, but I got the same patient and kind treatment as a high end client. I'll treasure this piano and the experience I had at the Piano Empire Megastore. He wasn't joking about he had the largest selections of piano and the lowest price! The hybrid casio I got was $1000 lower than being sold online. If you need a new or used pianos, I would definitely recommend coming here first. I also had some amazing conversations with his associate, Rod, who was so kind and knowledgeable. We talked about pianos, God and Jesus and life. Lola, his piano craftsman helped to figure out how to transport my brand new in-box piano in my car. He was creative! Overall, they make a good, strong team. I wish them a lot of success and blessings.

We had a very positive experience with Piano Empire. A big thank you to Rod & Chris for all their…read morehelp and kindness.

Not much to it. He scheduled me quick and poof! The piano was gone. I had moved the piano myself…read morethe first time. These guys made it look simple.

Thank you guys so much! My MIL loved you guys and your service. Your pricing was very fair. We…read morecalled multiple places and you guys couldn't be beat. Very friendly, very knowledgeable. 10/10 would recommend to anyone needing their piano moved. These people actually care!!

Anthony was amazing to help us choose and buy a piano for our son. Our son is special needs but…read more loves to play. Anthony had knowledge and him being a piano student player was amazing to have heard his feedback and expertise. Great customer service and kind! 10+ Thank you Hollywood Piano!

Such a great experience with Hal at Hollywood Piano. I came in with a few specific piano models in…read moremind, and they had one on the floor (a Roland LX-705) that I could try out. Beautiful sound. After chatting with Hal for a bit, he recommended I try the Roland HP-704, which is cheaper but has most of the features I was looking for in the 705. I loved it. Great action, nice speakers, sleek - I can't say enough good things about it. Hal informed me that he had a boxed unit and that it came with a bunch of freebies including headphones, a flash drive, lessons, a warranty, plus a promo price. I let him know that I had to think about it and I had to consult my son, because he'd be playing it as well. I came back with my son and he loved it (he's 4 and is very direct!). He was also able to try multiple other pianos (with supervision), and had a blast. Hal was very friendly towards him as well, which was great. We ended up buying the 704 and had it delivered and set up. Everything went smooth. The delivery people came during the agreed-upon window of time, and got the whole unit set up in about 10min. It works great and it looks great. I couldn't be happier with the purchase! There are lots of options for pianos here - grand pianos, digital upright pianos, several name brands - it's really a treat to come buy and really test out pianos before purchasing. I highly recommend checking out Hollywood Piano if you're on the market, or just curious about pianos in general.

I bought an amazing almost new Yamaha MF1 SIGHT UNSEEN and couldn't be happier! I had been texting…read morewith Steve for almost a year on and off. I have a busy work schedule and could not find the time to see pianos in person. He was so patient with me throughout and never pressured me. I have limited space and needed the most compact upright I could find. He worked with my budget and exactly a year later, I found the perfect piano for this stage of my life. The piano arrived in great condition. The movers were communicative and respectful. Everything went as promised and I am so glad I trusted Kim's Piano and Steve to help me. I cannot wait to teach my daughter how to play. This piano will be a cherished family instrument for years to come.

I purchased a refurbished Yamaha U1 from Steve last year, and it has brought me so much joy. Steve…read moremade the entire process seamless, even arranging to pick up and remove my old piano, which had completely fallen apart. The Yamaha sounds beautiful, and rediscovering my love for playing after many years has meant so much to me. It's been wonderful to share that love of music with my daughters, too. Thank you, Steve, for such an easy experience and a piano that has become a meaningful part of my life. Highly recommend!