tried to return a hair piece that originally cost 27$, but was discounted by 30%. Return policy is…read morevery strict you must have receipt and return within 7 days, and you only get credit for the store. I will NEVER shop here again with these extremely high prices and rewards points being little to none, I spent 75$ and was awarded 2$ in points. never again will I spend my money on this place.

Ooooo ahhh ooooo!! I always break for Nordstrom Rack!…read moreI stumbled across this location while looking for another store at the same shopping center. When I saw the store front of this place from a distance, I wanted to jump the curb, drive through the cars and park inside the store. I didn't because I know this behavior is shunned upon, but I sure wanted to! This location has a great variety of items including cosmetics, beauty items, accessories, clothing, shoes and more. I must admit the lines are long but that's also due to Covid restrictions so I won't complain. It's well worth the wait for the variety and quality of items found. I got a pair of shoes that were originally $150 for 70 bucks! I actually looked them up online because I wasn't familiar with the brand and boom, $150 online! They're so comfy (see pictured). I also appreciate that the price sticker comes off smoothly. In the past I've needed hired staff to get the sticky stuff off from the tape!! Lol I also appreciate their line of Philosophy Beauty/ Bath items. I am definitely a Nordstrom Rack Snob and I can't wait to return back! This location is now in my Top 2!

Found a great sale. Sales representative was very helpful. Store was clean . They had a lot in…read morestock. I found a pair of lil vans $29 very satisfied .

I put in my resume to this SNIPES store in the same store center in early of 2022. The last time I…read morewent in to have a small talk with the manager, the manager was outside of the store talking on the phone, I had no problem with it at the time, so I proceeded to wait for him to get off the phone. When an hour went by, he was still on the phone and outside the store, I waited some more. I was a little too patient with the whole thing so I waited again. By that time it was 2:30 when I checked the time, and he was still on the phone. I then went up to an employee and asked if there was another manager or someone else besides him that I can speak to about a future interview, and to my disappointment, there was no one else besides only him. So I ended up cutting it short and left and never really went back for another shot at scoring an interview with that business. I would like for the management to be a little bit more professional and have a valuable worker to be at attention when the manager is tied up in certain time pulling situations. Thank you

11.08.2023. Stopped in during my lunch break. First timer in this location. Attractive store…read morecelebrating the Glenarden / Palmer Park area. All smiles! There was a nice selection of sizes, colors & finishes for the training lines I wanted. My son also found some Nike yoga pieces that he liked as well. Good price. Good Value. My issue today was SERVICE or lack there of. There was no sense of urgency or respect for the patrons time. Unlike my experiences in Oxon Hill & definitely not like the Nike Unite stores in NYC. I saw a young lady casually standing at the online order booth on her phone. Two employees at the registers dealing with customers with extenuating situations & others (maybe managers) just buzzing around the store as the line continued to grow. There were literally only 2 people in front of us and we were in line 30 minutes. To make matters worse, my 15% in store reward from my Nike app was NOT applied. I returned to the store but couldn't get anyone's attention to address. Had to leave annoyed in order to get back to work.

Every time I go in the store the Customer service is outstanding! (I do not go on the weekends,…read morebecause there are a lot of people in the store then.) Anyway, The staff is knowledgeable they know all about the shoes, they explain the sales and the return policy! I enjoy that store! It's always a pleasant experience! I usually find a good bargain (or two)! This time some items were 40% off!

Not sure why people poop in this place, it's Target. Typical store, you've seen one then you've…read moreseen them all. Stopped in here because naturally when I do a road trip I always seem to forget something so I stopped in after eating dinner in the same plaza to grab a few items I forgot to pack. Easy in and out.

I don't come as often as I use to but I ordered some filters for my purifier to pick up my order…read more It was a quick pickup and I grabbed a Starbucks coffee.

Went here today, after we had a very bad experience at Treasure Island, and what a difference. I…read morewas greeted right away and was able to walk around the store without being cramped. The owner made us feel welcome and treated us with kindness and respect. She had some beautiful items. This was the only time we saw things we actually liked. Her prices were not any more than any other boutique. I want to thank you, Mrs. Starlen for putting a smile back on our faces and giving my granddaughter an opportunity to say yes to the dress.

Don't waste your time or money here!! After driving 40 mins to get here so my 16 year old could try…read moreon dresses we were racial profiled by the owner and her husband. Immediately upon trying to enter the store we were stopped with a hand to our face telling us we weren't allowed in in a very nasty tone because I had children with me. Despite there being a small child already inside. My oldest went ahead of me so I could park and there was no reception for me to call or text her to have her come outside so we waited in 86 degrees in front of the store until I finally peeked my head in to ask if someone could send my daughter out. This is where things took an even worse turn. The woman and her husband were seemingly bothered by me asking for them to send my daughter out as she tried on dresses telling me to "just close the door". They came outside and told me while my kids sat on the curb to tell me kids touch things and break stuff and I told them my kids weren't going to do that and she says this isn't against you it's just store policy. All I wanted was to get my daughter a nice prom dress I didn't see the sign that said no kids because her sisters and I were excited to see the dresses on display and what should have been a beautiful memory turned in to a terrible nightmare. The man held the door closed so we couldn't enter and when I walked away to wait for my daughter in the car and put her sisters in the air conditioning the man then followed me to my car. I wouldn't recommend this place to anyone! Another client walked past and said the woman had a terrible attitude and she was absolutely correct. Save your money and go elsewhere!!

I always love a good bargain and a good deal. I hadn't been to this location in quite some time. I…read morestopped by today after work and the store was fairly organized and well stocked. I found some things! It wasn't super busy so I was in and out. The service was good with a very friendly cashier. The parking lot however is a bit hectic and crazy I've noticed a lot of the other Ross locations that I visited, the dress sections are weird now where they have some low, some high and it's very annoying but this location doesn't do that and I'm grateful

Customer Service depends on who's on shift. One day, customer service is great, another day,…read morethey're not letting in my elderly mom because she has an iced coffee during a time of unusually hot weather. There's also no peace of mind to be had while shopping considering the constant blaring reminders to keep the store tidy. I admit their seasonal items are rare and well-priced however, just not worth the varying customer service and ambience.

Kudos to this team in New Carrollton. My fiancé and I went there at look for a suit for a very…read morespecial occasion coming up (me laughing giddy) and they welcomed us in the store and directed us to the person that could measure him. Then she left us to choose our color suit. Once we got the suit picked, we were directed to the fitting room where the tailor took further measurements to adjust the suit to fit my fiancé (who is shaped like the lovable Po of Kung fu Panda right now. We're on the journey.) And then another gentleman showed us shirt options. We were in and out in no time at all. Very professional, attentive, friendly and helpful. We were VERY impressed and appreciative. Perfect example of good customer service all businesses can stand to mimick around here (PG county area).

A couple of days ago I went there with my kid . He started playing in the store without bothering…read moreany body else . Two workers who were arranging merchandise gave him and me the most insulting look . To make matters worse one of them started talking about my son with a random customer. I even listened them bad mouthing the parents who are meters away from them. other than the people at the front ,many of the works do not look happy when ever they see a customer. I am really confused, disappointed and forced to pause and leave my shopping plan .

I had my first experience in this store on Christmas Eve. The customer service I received is…read morelikened to what I get at my local chick-fil-a. It was a store filled with associates who were willing to help me in every way possible and with a smile and pleasant demeanor. I was given a history of the company and all the locations that would soon be opening in the DC area. I returned the day after Christmas to return a pair of shoes that I purchased in the wrong size. I encountered an entirely different group of associates but the service was the same. Exceptional. This is definitely my go to spot for the foreseeable future.

Employees don't have any knowledge on shoes. They are all over the place, and not very helpful. I…read morewent to this store because the website has a lot of toddler shoes. I was happy with all of the selections but ended up walking out the store without purchasing because the sales rep was not listening to my need and seemed obtuse.

Compared to a competitor a couple of doors down, this is like night and day. This location was so…read morewell organized and well lit that it felt like a luxury to shop here. I really enjoyed it and took my time. This place was well organized and well stocked with the items they had on hand. I was able to leisurely browse about and find items with ease. I wasn't here for anything in particular, but I did have a list in my head of items I might need. I went to each section of the store just to see what they had and found myself with a few more items than my arms could carry. I took that as a cue that I should probably make my way up front to pay and get out of here. Employees were super polite and helpful. Checking out here was a breeze and I had my items in hand quickly.

It's grandma and granddaughter day!…read more When grandma says she needs to get out you go. Marshall's it is, I was pleased. There were two people in the front (both masked) with gloves greeting people and another person cleaning the carts. All of the aisles have stickers telling you which direction to go. The aisles were clean and they were well stocked. The selection was pretty good. I'd go back.