Organized, clean store. My designer heels were well repaired with quality at a reasonable price.read more

Did a wonderful job repairing, cleaning, and reheeling my favorite fall boots for next time fall is…read morehere. Will return here again for future leather shoe cleanings and shoe repairs!

I stopped by The Shoe Shoppe in Tysons because I have a pair of slingback heels that I love, but…read morethe back strap constantly slips off my foot and makes them almost impossible to walk in. I really wanted to wear them to my cousins wedding and this shop came recommended. I originally thought the strap needed to be shortened, but the staff suggested a different fix. They told me that adding a pad under my foot and a non-slip band on the strap would solve the issue. It helped a little, but not completely leaving me somewhat disappointed. In addition to not receiving a complete fix, what really disappointed me was the service or lack thereof. The man working there barely looked up from what he was doing and never asked me to try on the shoe to see the problem for himself. He gave short, vague suggestions and seemed uninterested in actually helping. I had to walk back and forth to the shelves three separate times to find the products he mentioned, rather than him taking a moment to show me where they were. The whole interaction felt dismissive and rushed. The shop itself is tucked away inside Tysons Mall, so it is easy to miss unless you are looking for it. While it is convenient if you are already nearby, I would not make a special trip back. For a store that specializes in shoes, I expected more attention and care. The experience left me unimpressed and still struggling with the same pair of shoes.

Horrible shop. They repaired an open seam on my handbag. The repair is not straight and is so…read moresloppy. The bag now has holes in it and cannot be repaired. The owner Lee's response, sue him. Buyer beware, this is not a reputable shop.

Great shop, local original gear with some old favorite brands too. What makes it really worth it is…read morethe customer service. We went in 2 different times today once in the morning it was busy and once right before it closed. Tre was there both times. Even after a long day he recognized us from earlier, greeted us and asked my daughter how she did in her competition. We did not realize they were closing and he said not to worry. He kept the store open so my daughter could try on swimsuits. There was no rushing us out. Locally owned too!!! It does not get much better than that.

I ordered some swimsuit top at their store (online). Despite small order and delivery delays all…read moreover the country, my order was delivered fast and free. They also offer free returns. In comparison to official retailers (large stores like Billabong), which hasn't sent my order after a week, since I made it. And which offers free delivery only for orders more than $70. Let's support honest and responsible small businesses, like Brackish Waters store.

Went in wanting to get shoe polish for a small scuff on my smooth leather Birkenstock clogs. I…read moreshowed the lady behind the counter and asked for help to pick the right kind of shoe polish. She took the clog, said shoe polish won't fix it, and proceeded to buff it, eventually smoothing off the scuff. I was expecting at least some charge for the service, and she waved me off, saying that's ok. Made my day! I promised to return there when I have a real shoe problem. Thank you, kind lady!

Brought in several pairs of boots and pumps for stiletto heel tip replacement and the workmanship…read moreitself appears fairly solid and completed on time. However, I want to flag a pricing issue for others. Before bringing in the items, I called and was quoted approximately $7-$10 per pair. At drop-off, the pricing presented was $22-$30 per pair. I raised the discrepancy immediately, but was told the prior quote was incorrect and no adjustment or accommodation was offered. I proceeded given the number of items already in hand, but followed up again afterward and was not able to reach a resolution. If you plan to use this shop, I would strongly recommend confirming pricing in writing before proceeding, particularly for multiple items. Sharing this so others can make informed decisions.

I was so ecstatic to find such a great tailor right across the street from my job…read more Reza is amazing! He has done all types of alterations for me, I am a petit person so every winter coat I've gotten the sleeves are always super long. Unlike other tailors, Reza takes the time to do it right! Instead of shortening the sleeve he starts at the shoulder which means tedious work. It always turns out perfect! He has also fixed couple of my husband's suits that were ill fitting and now they fit perfect! Recently he custom made a sports coat for my husband. It fits like a glove, it's perfect, he helped me choose a beautiful material. Anywhere my husband has worn that blazer, he is bound to get at least one or two compliments. All the compliments go to Reza I would definitely recommend him, the service and the garments are worth the price!!

I'm so glad I found Reza's shop, Barg Garments. I brought him a dress that was the wrong size. It…read moreneeded taking in at multiple points, and to be honest, it looked like I'd borrowed someone else's clothes. But it was what I'd chosen for a black-tie optional event, so I was hoping for a miracle. I tried it on in the shop, Reza studied it for maybe thirty seconds, took some measurements and made suggestions. No fuss, no upselling -- just a calm, knowing confidence. When I came back to pick it up, he brought it out and I immediately knew...it was beautiful! What had been a visibly misfitting dress, was turned into an elegant gown! I walked into Reza's shop with a problem dress and walked out with a lovely gown I can't wait to wear. That says everything. Thank you Reza, I am genuinely grateful. I highly recommend your services!

Great amazing service Jack is a good salesman always recommend coming here best shoe store aroundread more

Exclusive Joints!…read more If you're a sneaker head you already know what time it is! I've seen the drop every single time I come to the Harbor but I stopped in this past Wednesday. I already knew my little credit card was going to play big. They have a great selection of new apparel, they have Essentials hoodies that are new. The prices are a bit high, you can get them online for cheaper, but I always support these kind of establishments. Plus they are in the Harbor so I already know they are paying an arm and a leg to be there. Definitely don't mind supporting. Was surprised to see some Kobe's in stock. They literally have a great selection. Worth a look!

this is totally absurd. It's no way that this shoe should've even been available for purchase,…read moretoday i finally decided to wear the shoes as its a beautiful day in NYC and as in tried on left I discovered the big glue defect detachment. I spend my hard earned money just to purchase shoes, especially when defects aren't mentioned and photos doesn't do the justice. I do not recommend anyone purchase anything from this establishment and I contacted the establishment for a 100% refund and no one has replied yet.

I would not recommend Dash's to anyone. My experience has been disorganized, dishonest,…read morediscriminatory, and unprofessional. I was initially sized for a custom tux shirt early June 2024 for my wedding on July 26, 2024. I paid $300 for the shirt. The shirt was not ready until August 8 and the shirt did not fit correctly. I knew there was a chance the shirt wouldn't be ready in time, however, I was told by Dash's that it was possible. I ended up purchasing a shirt from Brooks Brothers for my wedding that fit perfectly without any alterations needed. There was a major issue with the upper button/section of the shirt that you wouldn't expect from a custom shirt. I took the shirt back to Dash's on October 12 and the owner Victor assured me that they would get it fixed. On November 2, I returned to the store after being told the shirt was ready. When I arrived at the store, Victor told me there was a mistake and the shirt wasn't ready. He said they would have to send it back to the manufacturer. I did not hear back from the store until January 8, 2025 - in which I received a text letting me know that the shirt was ready and that they've been trying to get in contact with me. Prior to this, I never received a call or text with an update. Nonetheless, I proceeded to go back to the store to pickup the shirt, only for Victor to tell me it wasn't ready. He told me that there's a piece he was looking for on amazon and other sites that he couldn't find. He went on to ask me to look for that piece as well. Then he alluded to my height as being an issue. Mind you, Victor is an inch taller than me. Not only that, it was a custom shirt. So that's a poor excuse. At this point, I am frustrated because I paid $300 for a custom shirt that wasn't done correctly. Till this day, I have yet to receive the shirt. I've requested a refund and Victor refuses to give me one. His reasoning - "they are a small business." There has been no attempt to make things right by resizing for a shirt, or offering me anything to make up for the mishap. I've attached two pictures showing the issue with the shirt.

If you value customer service or your time, money, and energy, avoid this place. I made an…read moreappointment and got an initial fitting in early February, paid, and was told by Victor that it would be ready in 6-8 weeks tops (mid March to early April). I called in late March since I hadn't heard anything yet, and he said to call back next week. I called a week later and was told it's not in yet but should be by April 15th. I called again on April 12th and he said "rest assured it will ship from Italy by April 18th." I was leaving for my wedding on April 23rd, and when I relayed my concerns he started yelling at me over the phone saying I don't know what he has to deal with, he "has to work with Italians," and said he has no control over it, then said it "wasn't my issue" which it certainly is. He rarely got my name right, he would call me by the wrong name often and even when I told him he would come back ON THE SAME PHONE CALL with someone else's order info. Incredibly unprofessional, rude, inconsistent, and all around a bad business. It's a wonder he's still in business. You can get this quality suit anywhere, you're paying more here for customer service and the personal touch. Save your money and go to a name-brand chain. Only reason this isn't one star is because I did end up getting the suit the day before I left for the wedding. If I hadn't called repeatedly, I doubt I would have it. Not once was I called first from Dash's about the suit I purchased. Not worth the hassle and headache.