Very responsive, able to book quickly for a lock change. Did a great job at a reasonable price…read more Would definitely recommend!

Ethan was really helpful managing a rekeying project for a new home I'd purchased. I hadn't yet…read moremoved into the new house, and was still living in a different state when we needed to do the rekeying, and he was totally able to roll with my needs and met my father in law to help handle the work. Got a call explaining all the details and issues he came upon, and we handled it all easily. Would definitely recommend, and will be calling for future work as needed.

Knowledgeable technician, professional, timely, trustworthy, friendly. Good workmanship. Neat and…read moreclean.

I had an appointment for 8:30 AM, but the Ace Lock employee got lost and showed up at 9:30 AM. He…read morewas very friendly and talkative. He changed five locks in my doors and gave me four sets of keys. One of the locks was put on backward, so the knob side was outside and the key side was inside. My husband pointed out the error, and the locksmith corrected it. All of the keys and locks work well. The total cost was $168.

Worst company ever absolute scammers avoid at all costs. They will lie to get you in a 5 year…read morecontract and when you cancel they will just avoid you until you get billed.

Vivint sent an aggressive salesman into our neighborhood claiming we were entitled to an upgrade…read moreand in a very dishonest way walked through our house pointing out new products we could have as part of our eligible upgrade which turned out to be just a very expensive new package. We found out this person was charged with trespassing for walking into another person's home unannounced Vivint customer service won't do anything about it.

I feel like my story is the same as many others. I signed up in 2013 and was OK with signing a 5…read moreyear contract in return for free equipment and install. However, the warranty on that equipment doesn't last long and then they want more money to fix anything that breaks. Then, as soon as that 5 years was up, they jack up your rate with no notice. I called in back then to ask if there was any way tog et the old rate back and they agreed to lower it. The lady was super smooth - told me I just had sign some paperwork for the discount and here it was another 5 year contract. Unlike some others I see on here, I did actually notice and told her I was not interested to sign a contract - that I was just go with a cheaper company. She then heavily implied that this was just a formality and she just needed the paperwork for her files to get the discount through. It was COVID and I was tired and dumb and believed her. Now of course my 10 year old equipment is completely non-functional and we no longer even need the system in our new place and we are getting charged a fee to cancel. Any company that relies on early termination fees to keep their customers STAY AWAY. Go with Simplisafe. You'd honestly be better off putting the equipment on credit than taking free equipment from these people.

Do NOT use this company. Their equipment is the same as every other company, simple stick up and…read moresetup, but they REQUIRE a tech to come out and "Install" everything, of course theres a fee for this. They also cost $600/year, Which is $400 more than something like Ring. Then, if you decide to cancel, they charge you $35/month times the remainder of your contract. They want $1500 just to cancel. Absolutely disgusting, Predatory even. I cannot wait to cancel in 4 years......... Yes the whole thing is legal. But its gross.

They installed a full house (3 story) system during a major renovation. They perfectly coordinated…read morewith our GC with no issues. We just signed the contract and the alarm system was integrated into the construction plans. So far, about 6 months into owning the system, it works exactly as you would expect.

Our business is under State Security from Verona, PA. For service calls, they do not answer their…read morephone no matter what time of the day you call during business hours, you will always leave a message and wait for a return phone call. We have had several alarms going off at out offices since Sunday and we were promised a service call that never happened. We had to call several times to try to get this rectified because we can't work with this constant ringing and alarms, it is so annoying! They want to take your money, install and run. There are better companies out there who are interested in their customers and helping them get any issue resolved. This company is not one of them. Good luck with your search!

These guys were great! Professionally installed a security system for my business, didn't add…read moreanything that I did not want, listened to my concerns. Definitely recommended.

From the owner: We are a veteran owned security system supplier located in the Pittsburgh area serving both…read morecommercial and residential clients. As a security solution provider, we provide professional security consulting, solution design, and implementation. Since we are independently owned and operated, we are able to work with a number of vendors ensuring that we can not only build out the best package that protects your needs but also get you the most competitive price. So whether you need to protect your home and loved ones or want to keep the business that you've worked so hard to build safe, we can help. We are experts in the areas of: Smart Home Automation and Security secuity camera/video surveillance access control intercoms automatic access integration fire systems and more. Give us a call today to setup a free onsite consultation.

These guys were great. I was just about to leave on vacation and was trying to make a copy of our…read morekey for the guys who was covering for me in my store, but none of the copies were working: there had just been too many copies of copies and the door wouldn't budge. A few of my other employees had been complaining that their keys weren't easy to turn, so I decided on the last day to just get the locks redone. Barrier was willing to come out the same day, even though they had a full schedule, which I appreciated despite the extra fee for the late appointment (which was my own fault for waiting so long). The best part came a little later, when they called me back and told me the good news: in a rare event, one of their appointments had canceled and they were on their way much earlier than expected. Even though I had already agreed to the charges, they did not collect the late appointment fee and just charged me the normal rate, which appreciated. Not every company would have been so honest. Shaun came and had us up and running quickly. He was really nice and super professional: my receipt was emailed to me within five minutes of him leaving the store! I plan on using Barrier every time I need new locks.

From the owner: Barrier Protection Systems Inc provides security solutions for homeowners and businesses, serving…read morePittsburgh, PA, and the surrounding areas. As a local security system installer and house security system installer, we also offer access control systems repair, smart home security integrations, CCTV, intrusion detection, locksmith services, fire protection systems, intercom systems, and safes for homes and businesses. We're a family‑owned business with no hidden fees and no contracts, so you own your system. We focus on clear communication, reliable service, and customized protection. Contact us today to schedule your security assessment and get started. We're committed to helping you create a safer, more secure environment.

I wish I could give zero stars. It makes no sense why it takes so long to give a refund. I fist…read moreasked for the service, then I changed my mind. I reported that I wanted my $100 back on Aug 12, they said it will take 7- 10 business days to see it back on my card. After a week, I called to check in, they said that it was not posted yet on their end. They have gotten to it yet! They said they will get to it on Monday. How long does it take you to return the money. Here it is on the 30th (still no refund) they told me that it was posted on Aug. 23rd and I have to wait 7-10 more business days. WTF. I'm so pissed. It took then 9 days from when I asked for a refund, to post it. That's BS Stay away from these scammers!! ​

THERE'S NO PLACE LIKE HOME…read more Everything you hold dear- your children, your pets, your precious memories live there. Phillip Haverland at Phaverland@adt.Com understands this. He LISTENED to me. Then he gave me the benefit of his expertise in security systems and he gave me something even more valuable- his time. He said what he was going to do and he did what he said. And all at a price I could afford. How much is it worth to YOU to have peace of mind? Thanks, Phil. P.S. ADT, you're lucky to have him. Ellen R.

Very knowledgeable and honest gentleman. We wanted our…read moreprinter fixed and he explained that it wouldn't be in our best interests . Many would have told us , it could be repaired and taken the money.

Kevin was inexpensive, knowledgeable and honest. Karen was awesome. The corgi mascot was my fave…read moreoverall.