The place was clean the service was friendly and the food was delish. Crab legs were steamed perfectly and the rice was nice and fluffy. Try the lobster flat bread !! read more

I had not been to a Red lobster in over 10 years but due to a limited amount of places to eat at after 9pm on a Thursday night while in Sumter I decided to give it a try. My 88 year old father in law comes here weekly not sure if it is the boomers sense of dedication or what but they all still stand by this chain. I ordered my food to go online. The curbside to go parking is located across the parking lot and there was like 3 spots to park in. Once I arrived I texted the number of my parking spot. The restaurant looked fairly empty but even after the pick up time no one came to my car. I saw other people parking and then going inside to grab their orders. I ended up having to go inside to get my order, upon walking in a young lady handed me my bag. The inside looked clean and the environment was casual. My order included grilled Mahi, broccoli and brussel sprouts with a added skewer of shrimp. The veggies were the stars of the meal the Brussel Sprouts were very good and the broccoli was fresh and cooked well. The shrimp were decent a tad dried out but not bad. The grilled Mahi was not good, it looked like it was grilled in water and had an awful smell from what ever was used to grill it. I took a few bites and the fish was flavorless and the smell was so overwhelming that I couldn't eat the rest. Even the cheese biscuits were mediocre. Amongst the many dying chains Red lobster is definitely on life support. I'm not sure how long a reputation can keep a business open but the food is not what it used to be. I wouldn't come back. read more

Great food! Great service! Clean restaurant! This is one of the best Red Lobsters that I've had.

Biscuits aren't as good as they used to be. Shrimp scampi was soft and gross. Fried fish clams and shrill were fine.

Had dinner there on New Years Eve had the king crab it was great service was great server was very polite and very helpful .Will sure to go back soon. read more

Best experience ever and the kids had so much fun. I can't thank the staff enough for being so nice to my Kids read more

See all

I was at Red Lobster yesterday, and the food was terrible. I ordered the mushrooms and crab. It smelled good, but it was not good-looking and tasted so salty. As my main dish, I ordered the flounder, broccoli, and a baked potato no lie it all tasted the same salty. The shock was that the famous cheddar bay biscuits were nasty too salty, and I said this cannot be so. so I got a to-go box, to take the rest of the food home to my dogs because I only ate the biscuits and the mushrooms, which I had to wash down with strawberry lemonade. I thought maybe that batch of biscuits was bad, no so was the ones I took home salty. The best thing about why I gave them a 1 was that the waitress was very good, professional, kind, and sweet. I tipped her well with cash, took my to-go box, and left, never to return ever. read more

This red lobster is just like the old traditional red lobster's from the 80s and 90s again. Thank God, red lobster changed its business model back. I would recommend this red lobster to anybody. I've eaten here five times in the past three months and it is incredible and the service is outstanding as well. The ambience reminds me of the old 80s and 90s red lobsters. read more

Only thing that saves them is the food tastes good. Took an hour to get our food and we were still missing a baked potato and rice. Makes it worse that we were only 1 of 5 tables occupied. Gotta do better.... read more

The Red Lobster on Broad Street in Sumter, the ambiance is nice but the food is a hit or miss. It appears to be understaffed often cooks & waiters. read more

Food and service were excellent. We purchased the crab legs and they were delicious. Can't wait to go back.

I had not eaten at a Red Lobster in several years, Sumter or otherwise, so my wife and I decided to give it a try. Shrimp fest was going on (unlimited shrimp for $20) and at 6:00 pm it was not crowded so we were seated immediately. Restaurant was only about 25% full. Waiter took our order and brought us cheddar biscuits that were really good and hot. We were disappointed that dinner came with only 1 side. In addition, if you chose a salad as your 1 side, there was a surcharge as a "premium side". Unfortunately the disappointment was only beginning. It took 30 minutes for our first orders to come out. I asked the waiter (very nicely) if there was a problem in the kitchen. He replied that there was no problem, they were just "slammed". What? Only 25% or less and no food coming out to other diners and he says they are slammed? I overheard other servers apologizing to other diners for the wait so I know it was not just us. Finally got our food and it was pretty good. Based on how long it was taking, we placed refill orders. Good thing because we were through long before refills arrived. Maybe it is all you can eat but our patience out long before we were full. Maybe that was the purpose? The server was nice, the food better than expected but due to the price, only 1 side and most of all the incredibly slow service of food, I doubt we will be back. Or at least not back to THIS Red Lobster. Had the waiter been honest if they were having kitchen problems I would be more understanding but that ship sailed. read more

This chain is not worth the hype! I've never had an out of this world dining experience at any Red Lobster. Short of the cheddar biscuits and live lobsters in the tank, the experience is subpar for the price. read more

We ate "endless shrimp " here. A little better quality of food than Crabby Mikes at the beach. Dragon shrimp weren't anything special. But it did end sooner than I anticipated. Waiter was slow AF and we needed to be somewhere else. It was quiet and peaceful though. Typical red lobster decor. read more

To start off with our waiter Tiffany was AMAZING! She always had a smile on her face, and kept the drinks full and she made sure the biscuits never got low! The food was delicious everything was hot and came out in a timely manner. I ordered the 3 for $15.99. The coconut shrimp was delicious with the sauce and the salad was good as well! The shrimp pasta was very filling. Will be coming back here soon! I highly recommend sitting in Tiffany's section! read more

Red Lobster - Parrot Isle Jumbo Coconut Shrimp - Seafood Near Me - Sumter, South Carolina

See all

This place was garbage. The side room that we were put in had dirty dishes on every single table. They forgot our silverware, mine and my wife's sides and most of our condiments. The serving sizes were pathetic. Save yourself an expensive dinner and go to Whataburger....it's way better. read more

I love Red Lobster, their menu offers something for everyone. My wife and I have eaten here twice last month and have been happy with our meals. Our servers have always been courteous and friendly. The only negative thing is service is very slow. All restaurants seem to be struggling finding help these days, so slow service is inevitable when you're short handed. read more

Really the only issue that I had with the place was the attitude of one of the managers "Andrina" I believe was the name. The way that she raises her voice to employees and gives attitude to guest is unacceptable and in my opinion she shouldn't be the person left in charge of any franchise much less a restaurant with that type of an attitude. We will definitely make sure she's not there before we decide to come back, if we come back. read more

I'm highly disturbed with the takeout order that I received. I ordered Crab legs from this location via UberEats. When I received my order, it was ice cold and my crab legs looked like I got the leftovers of what someone didn't want. I was very disgusted with the quality of my order and disappointed that anyone would even think it was okay to serve it to someone. It also smelled horrible. Will never eat here read more

See all

Me and the wife went tonight to have the Ultimate Endless Shrimp. We waited maybe 20 minutes for first order and another 30 minutes for first refill and then an hour for the next. Acting Manager could only he was sorry and would have a talk with the crew. read more

Expensive for food with no flavor. Waiter/Waitresses take forever with orders, I've waited 45 minutes for just a refill of my drink and this is before we even got our food! read more

This Red Lobster isn't much different from any other Red Lobster restaurant. Decent food for a decent price. The shrimp tacos were surprisingly delicious. Unlike many of the other reviewers, we didn't have any issues with the service. We were seated almost immediately (granted we got there probably 20 minutes before the big dinner rush) and our waiter was very friendly. read more

Red Lobster - Shrimp tacos - Seafood Near Me - Sumter, South Carolina

See all

My mother and I came here for Veterans Day without knowing the deal ended at 4:00. We showed up at 4 but had to wait 30 minutes because it was crazy busy. By the time we sat down and ordered it was already 4:30 and we were too late. Had we known the deal ended at 4 we would've left earlier but Mary made an exception because we showed up before 4:00. We really appreciate Mary's excellent customer service and feel she deserves recognition for it. The amazing food just added to our outstanding experience . read more

My family and I were visiting Sumter. On 9/11/2022 we decided to eat lunch at Red lobster in Sumter. The service was excellent. The food was great. It was hot and well seasoned. Our server Amber D was very attentive, courteous, professional and smiled the entire time. I would like to thank the manager for hiring someone so perfect for the job. The manager also visited each table to make sure we were doing good. That was a plus. When we pass through again we will definitely go to see Amber and enjoy a meal. Address: RED LOBSTER 1034 Broad street Sumter SC 29150-2505 read more

i will never eat at red lobster in Sumter spent 100.00 for two people the food was slimy( crab legs ) the lobster was like a rubber ball ! They sat us at a dirty table with no silverware the waitress was rude when we complained and I asked for mgr and she said he was not there ! Wade shivers 4434043685 read more

the picture will speak for it self, i ordered online , please be safe during covid-19 ,but check your order before you get home. this is what i ordered: parrot isle jumbo coconut shrimp shrimp linguini alfredo (full) salad 2 cheddar bay biscuits (each).check the pix .. but this is what was in the bag .... next time i will go to the fish hut,-hwy441,woodrow sc read more

Red Lobster - Parrot Isle Jumbo Coconut Shrimp Shrimp Linguini Alfredo (Full) salad 2 Cheddar Bay Biscuits (each)... - Seafood Near Me - Sumter, South Carolina

See all

Our server Alex was awesome! He was so polite and welcoming. One of the other tables was very rude and difficult but he handled the situation excellently and did not show any frustration but remained patient and courteous. read more

A go to place for lunch for me as well as some of my Dealer customers. I especially like to go on Monday with the all you can eat shrimp specials for $15. It makes a big difference to me that the salad is included as well as one side. I don't like places that charge extra to add a salad as a side. Go for the shrimp scampi and the grilled kebabs, they are delicious! Red lobster is almost always good when it starts with the nice cheddar garlic biscuits hot out of the oven read more

From the moment that we walked into this restaurant, we were treated like we were valued and respected. The staff was friendly, professional and personable. The he food was served in a timely manner and it was delicious. I appreciate the experience, would go again and definitely recommend this Red Lobster. read more

Amazing place,amazing atmosphere. The chicken Alfredo and the butter bay biscuits are always my go to and this place never disappoints. Amalia, my server, had a great attitude and was one of the best server I ever had. Would 100% recommend the restaurant to anyone. read more

Went tonight for a nice meal since we had not been out to eat at a nice place in awhile, it was a BIG mistake. Waiter was not on his game at all. He was not very attentive to any of his tables. My husband and I ordered Endless Shrimp. It is good deal if I only order once and a great deal for my husband since he enjoys shrimp. My husband's reorder took 1 hour to get to the table. The waiter was not even aware that he had not gotten them. We spoke to the manager when leaving, not much remorse from him about his server, his kitchen permit even how filthy the restrooms were. We work very hard for our money and to be treated like this is awful!! UGH!! read more

They did not give us half of our order they gave the pasta sauce but did not give the pasta and did not have warm food

The food was Great. I typically do not like eating at chain seafood restaurant's but being Mothersday and my time line; we took a shot. Food was Great! the staff was professional. read more

We to out to eat last night for the first time in five months orderd our food then asked the server for tartar sauce three times never received it .Which made me not enjoy my fish .Was very disapointed. read more

Worst experience ever at this chain. Ordered takeout during the pandemic. All food was cold. Didn't get the sides we ordered. For $70 takeout for two we both wish we would have just cooked at home. Will not be back. read more

I ordered some food with delivery. I was waiting on the food when I got notified that the food was deliver . But no one ring or drop the food at the door. I call Red Lobster. They response was that I should call DoorDash since they delivered the food . I don't understand. I order the food from via Red Lobster- way I should call DoorDash? I did not order it via DoorDash . I liked the food , but this lack of responsibility is deterring. Anyway I ended cooking by myself. DoorDash is gone try to reimburse the money read more

I used to love red lobster until I came to this place ever since then I havent went to another Its the food read more

Best place to eat in Sumter! Costly, but you always get good service and good food. The only negative I have noticed is how they clean tables between customers. They wipe the seats and then with the same rag they clean the table top. Am I too touchy? I don't do this at home so why can't they put a little more effort? I carry my own wipes when going to eat here because of this. Makes one wonder if lax attitudes happen in the kitchen although their bathrooms seem clean. read more

The food is really good, best of witch was free and tasty. Biscuits. I can't begin how tasty the Cheddar Bay Biscuits are. They ooze with cheeses. Mostly cheddar as stated. Once again when we went our eyes were bigger than our stomachs. They are still awfully good, and the entree was much above average. I did make your own dinner, Steak, Fries, Broccoli, and shrimp Scampi. The steak was average SIZE. But some of the best steak I've ever put in my mouth. If you want something fishy, come in spring or winter when they have Seasonal Mahi. Very tasty. The best thing I had there was 7oz Sirloin with Half peppercorns. So good! read more

Happy Veterans Day to All who may have served in our US Military. Thank You! Now Don't go to Red Lobster in Sumter expecting to get Recognizes for your serviced, the Mangers there don't know what a Veteran is....Now may I explain: My daughter, her husband and I went there for lunch today. My daughter who served for almost 10 years in the USAF, her husband for 15 plus years in the same. Who both have service connected disabilities, Who have Veterans I.D. cards that they showed them, were Refused the Perks of Red Lobster today. Which weren't that much, But the Idea of being Denied, that They were even Veterans.... was a little much. Red Lobster Management needs to be Educated on how to look at a I.D. and recognizes if it's belongs to a Veteran. Also if they Can't, just Don't participate in Veteran Day. Food I give 3 Stars. read more