We came based on hearing about the turnaround by a new CEO. The service was disappointing and not professional. For example, i ordered a cup of clam chowder and it came with the meal and not as usual before. My spouse ordered a bowl as her main course. Both servings were lukewarm at best. She also ordered two sides and they were not brought out until we asked for them. read more

~06-25~25 ~ Sherman, Texas ~ 2:15pm. My brother whom is staying with me (temporarily) wanted fish. So he suggested Red Lobster. Our waiter (we think) stopped by to get our drink order. After he brought the drinks he said he would return later with the biscuits as they were in the oven. It took a long long time for the oven to cook them as they came out barely warm. We placed our order with a different waiter? We ordered stuffed mushrooms as an appetizer. They were hot and delicious. Different oven maybe. Red Lobster is not the same anymore. We asked for extra napkins as they now use paper ones. We received little bitty napkins, like cocktail napkins. Maybe 4in x 4in napkins perfect size for toddlers. The food arrived hot, but you no longer get complementary hush puppies. I think the biscuits must of chased them off. It's been an extremely long time since I've been to Red Lobster. I understand they are struggling. But it will be an extremely long time before I return, if I ever do. read more

I rarely give five star.. especially for a chain restaurant.. however the last two times we have went to this location we have had a wonderful service, beautiful plates of food that were tasty. The restaurantrestaurant in itself was very neatly organized and clean. There are also clean spacious restrooms. Happy hour is a bonus! We enjoyed the lunch specials. We were there for lunch. Happy hour Long Island tea is spot on.!! read more

Red Lobster - Lunch crispy flounder sandwich on a pretzel bun with fries.. I asked them to put the sauce and slaw on the side. - Seafood Near Me - Sherman, Texas

See all

First of all, our server, Sarah, was excellent. She handled being triple-sat and still provided outstanding service. The biscuits were just as good as I remembered, but after that, the experience went downhill quickly. The lobster bisque was watery and had a very grainy texture; it didn't resemble a bisque at all. I suspect they might have switched to a much cheaper recipe to cut costs. My wife ordered the shrimp, which she described as mediocre at best. To make matters worse, the booth they seated us in was torn on my side and had a large hidden hole on my wife's side. To add insult to injury my wife got sick five minutes after we left. read more

Red Lobster - Torn seat - Seafood Near Me - Sherman, Texas

I was hesitant looking at the reviews but our experience was great! We had a very attentive server(Renee). The food and drinks were good. read more

Red Lobster - Seafood Near Me - Sherman, Texas

Dined in at the Red Lobster just off I-75 in Sherman, Texas and ordered the Mariner's Seafood Boil. The 2 tiny lobster tails were so tough they wouldn't pop out of the shell, 1/2 lb. crab legs - meat wouldn't come out of the shell either - not much food anyway, a dozen shrimp, (it doesn't say "with tail on", and they were small and tough too), the corn tasted old and red potatoes were not edible because the entire plate was covered in about 1/2 inches of margarine. This wasn't worth $44! A different server just rolled down the clear plastic bag around the serving plate. Prices are too high for the quanity and quality of food and - of course, the follow-up service by the server who took our order was totally absent. Never again. read more

Red Lobster has always been one of my favorite seafood restaurants due to they serve you abundant seafood instead of a small seafood amount with abundant French fries like some of the other seafood places. My Sister and I took my Mother here for Mother's Day. The place was packed and the server was super nice! The mixed drinks were all good except the Long Island tea. But, atmosphere was pleasant with the smiling employees and Awesome Server! I will continue to come to Red Lobster. I would give a 4.5 if I could, but no 5 due to I am a big fan of Long Island Tea, and the one I got there that particular day was not one I have ever tasted (I have tasted many from Dallas TX, Chicago, Seattle, Atlanta, Boston to Dallas GA), and it was bad...lol!! read more

food was good. but** service was absolutely horrible, last two times we've been. If you want good service I'd go anywhere else.

A kid puked next to us on the way to the restroom and even after knowing about it multiple employees walked by and over it at least 20 times (acknowledging the gross). We spent a decent amount of money ordering and were willing to pay until they let the puke sit for so long. I had to ask for our meal to be comped instead of them offering. The poor couple next to us were the only ones to make an immediate effort by covering it with napkins and some guy came by and put powder on it and quickly left. The manager came by twice with a bucket and clean up items and not once did anyone clean up until the end of our meal. The waiter was great, the food was awful and so was the experience. If I could give negative stars, I would. read more

Red Lobster - This is the covered up puke that sat next to us for the duration of our meal that no one attempted to pick up. - Seafood Near Me - Sherman, Texas

My brother came in from California and my mother is in ab assisted living and we all wanted to get together for Christmas dinner without having to cook. We just wanted to visit the only place open was red lobster we had a very nice lunch. We enjoyed the food my mom was very happy with everything. read more

I couldn't even make it through the telephone ordering process. Heartbreaking I guess I wont be going back.

Same as it has always been. A little on the pricy side. Where else can you get lobster tail? read more

Came in today and again no host or manager at the front. At 5 for an early dinner it's ridiculous. Not once did I see the manager. My waitress was great. I thought things would have changed from my last visit but disappointed. read more

Couldn't get waited on in the bar so we moved to the restaurant. The same bar tender eventually waited on us. The restaurant wasn't full but it took 25 minutes to get our food. We shared the admirals feast. Rather than one plater, the food came out on various plates/trays. Some of it was cold. The ceiling tiles were missing, exposing wires. It was such a poor experience, we will never go back. We had seen commercials talking about great prices and a wonderful experience. Not!!! It was horrible. Couldn't even eat it all. No taste. Don't bother. They need to throw in the rag. On a positive note, the biscuits were good. read more

The food was awful. The salmon was like jerky and the shrimp Alfredo was suppose to had crab added on top but wasn't added and there was a puddle of water in the middle of the noodles which totally ruined the sauce. One of us order lobster items which you couldn't even see the lobster in them let alone taste it. The very best part of the visit was the bartender and her martini that was amazing. When all this was mentioned to the waiter, nothing was as done. We had gone for a birthday celebration and we will not be back for the food. Their biscuits were also hard as a rock and rewarmed. Very disappointing as we have enjoyed Red Lobster's for years but things have changed. read more

It's sad. This used to be one of my go to places. We haven't been since the last time we visited about a year ago. We decided to give red lobster a chance again, and again they failed us. We came in at about 9 o'clock, and didn't get our food until after 10 PM. When we got the foodVegetables were under cooked. The steaks were not the right temperature and the mashed potatoes were as cold as ice. The only reason I can give this to stars is because the server was trying hard. There were not many people in the restaurant and there are usually not very many people in this restaurant. Red lobster seems to have really gone downhill or this location has really gone downhill. To add to the problem. They overcharged us for some of our food. It just seems like nothing went well. read more

Had a great dinner. Ryleigh was the sweetest waitress. Great food and service. We had the dynamite shrimp and it was delicious.

Was the BEST service I have ever had there, Peyton was so fast and got us everything we needed and then some. Will absolutely go back and be asking for her to be our server!!! read more

Food was disappointing and staff was playing on their phones. Restaurant needs an update and good cleaning.

It's literally been 20 years since we have been here. We decided to try it again for lobster fest. Extremely expensive! Pretty much $50 each for a lobster meal. I understand seafood is expensive. Service was a little slow. Our server was nice though. The meals we ordered looked good but, tasted like they were reheated from frozen. Salad was good. Biscuits are always the star here. $122 plus tip for two meals and a couple of beers in this area is too much. Wish we would have just went to Razzoos! I forgot to mention on top of the meals costing $50, to get a salad as a side you have to pay a $2 up charge. I do appreciate the management reaching out but, from what I see, this is nation wide charges. It's just not worth it for the quality of the food. read more

I ate the lobster and immediately felt sick to my stomach. Just then this black goop began immediately spewing out of my mouth. I watched my daughter and wife morph into lobster biscuit creatures. they began speaking in tongues and telling me not to trust the man with the hat. i know, i know, your gonna be like dude wtf and i know i haven't my schizophrenic meds lately but this food is evil. i would never come here again. i knew something was up when i walked in. read more

Visited during lunchtime - Fantastic service from Chris P. - Thank you! We will be coming back.

Raine is an excellent server, very attentive and knowledgeable about the menu. 10/10 would sit with her again

Had a gift card so we went to the Sherman location because it was on our way home from the casino. At about 5:45 Friday there were only about 4 tables of people. The quality of food has really gone down. Disappointed. Biscuits were overcooked, extra charges for salads, my shrimp scampi was overcooked, our mushroom appetizer was also lukewarm and overcooked. And you guys changed your tartar sauce recipe. Just not the quality it used to be. Even though we had a $50 gift card, that'll be our last trip to red lobster. Its just not worth the price tag any longer. update..Angelica reached out and said let's connect through Facebook. I explained that I do not have Facebook and is there another way to resolve. Crickets.....so Red Lobster doesn't care about the problems. LAST TRIP THERE EVER! read more

We are here Sunday for lunch first thing there were 3 girls at the front desk all seemed to be confused looking at the screen. We asked for a table for 2 was told 15 to 30 minutes which seemed to be there standard answer. Which seemed weird as I could see several empty tables. So we did get seated and our waiter came and took our drink order then when we were ready we gave him our order. Our appetizer came out it was just ok. Then we waited for about 20 minutes or more for our order to come out. Along with all the empty tables and the long way for food I am guessing they are understaffed. Wen the food get to us I had the shrimp and it was floating in a lake of butter. So with the combination of all this and service issues have been an constant with this location there are no plans to ever visit this location again read more

I saw that the endless shrimp added Crispy Dragon Shrimp, and Shrimp Rangoon. I was excited to try them but this location told me they were out of these two and the coconut shrimp. The three choices I selected were great, just a little disappointed that I didn't get to try the two new flavors. I will probably call and ask what they are out of before I leave the house. read more

From my 9 year old: The lobster is amazing, the rolls are delicious. I really enjoyed the crab legs, but lots of work! I could swim in a pool made of butter sauce. It is the best! The ice cream with the cherry on top is soo good. My mom likes the 9 ounce pour of wine! read more

See all

It's been a few years since we've been able to eat at Red Lobster and it was worth the wait. From the service, to the salad, to the entrees... everything was good. Even if they were short handed, the waiter was very attentive and kept our glasses filled. We're looking forward to coming back again. Special Note for patrons: People please remember that not every establishment has a full staff during this time. Be nice. Be kind. Be considerate. Making someone cry doesn't look good on you. It's hard enough they have to pull the load from being short staff they shouldn't have to deal with hateful people too. read more

See all

Another great meal and bonus points to the best waite staff. This place excels at great dinning experience.

Even Scrooge gave Mr. Crachet the day off. I was disappointed to see that you require employees to work on Christmas Day. So unnecessary. No one needs frozen seafood on Christmas day. read more

May 19, 2024, last couple of visits were lacking in service and good food, but last evening was great. Food was great and tasty, service was excellent! Brenda was very attentive and nice. There's also a guy, Dakota, he was wonderful, even though he wasn't my server, he was everywhere, not a manager but better than a manager! He helped his fellow servers, speaking to everyone, making sure that you lacked nothing. He picked up dirty dishes, brought whatever was needed to make your experience the best. This visit was right up there with the best, can't wait to go back! read more

99% of the restaurants we go to offer a side salad as a side with a meal...except for red lobster. Side salads are offered with a meal for an uncharged of $1.99. What a ripoff!!! How can this company do this??? But after all, profits is what it is all about. read more

Another positive experience in a ho-hum establishment. Service was friendly & prompt. Food was good, crab carbonara and a seafood platter. And who can forget their biscuits. Won't go out of my way to eat here but I had a gift card....and it turned out enjoyable. read more

Excellent food and service prices are good hopefully will stay in business as corporate goes through bankruptcy closing some stores perhaps not Sherman one read more

Waitress was nice but inattentive and the restaurant was close to empty the entire time we were here. They were more worried about closing than anything else and the food took almost an hour to get out to us. Extremely disappointing and frustrating, will not be coming back anytime soon. read more

Very expensive food was ok, for two price was over $65.00 Instead of sides we wanted salad, we were not told that it would be extra. Beware of hidden charges, check your receipt before leaving the restaurant. Never will I go back, unfriendly atmosphere. read more

My bake potato was very small and had been cooked or heated so many there was no potato left inside to put butter or sour cream.

The food came out in a timely manner and everything was exactly right and cooked perfectly. In this day and age, we have lowered expectations due to lack of workers. Elijah was our server and exceeded expectations in every way. Took pride in doing a great job and very friendly and professional. It is hard to find good workers. If I had an employee like Elijah, would definitely compensate pay to retain and promote this individual. Great experience! Very refreshing. read more

This was arguably the worst dining experience I have ever had the displeasure to be a part of. The server must have just learned how to walk because he was the slowest moving creature to ever work in a red lobster. Either that or he just didn't give a hoot about us specifically. BUT, by some unfortunate turn of events, the service was the best part of our whole time at Red Lobster because the food was room temperature garbage. The calamari was like deep fried bits of trash that they pulled out of the neighboring dumpster. The "Lobster" dip was literally just not lobster and seemed like it was made roughly 4 to 5 business days ago. The clam chowder tasted like something that you'd give to an obese cat because it was basically just a bowl of milk with chunks of potato in it. The only silver lining was that we had a gift card, so I didn't have to pay for this abomination of a meal. I never wish ill upon others, but every night for the rest of my life, I will pray that Red Lobster goes bankrupt again and doesn't crawl back out of the septic tank they belong in. read more

This is the third time that we have had to wait for the hostess to go and clean tables before we could be seated. There appears to be plenty of available seating but nobody seems to have responsibly to make sure they are available. We just walked out this last time. read more