Joining the club is a must have. 20% off days, free side dishes! Most of the time we do lunch. Great shrimp and lobster tails. Excellent cost and service. Always clean and friendly. We come 3 times a month read more

$14.99 Popcorn shrimp- 2/10 (super tiny pieces) $7.99 Clam chowder 5/10 (watery but decent flavor. Pieces could've been bigger) $7.99 Lobster bisque 2/10 (had a cheesy flavor) FREE Bread rolls (10/10) $17.99 Calamari (7/10) too much breading, no tentacles, red sauce was thick, creamy sauce made it too salty $17.99 Lobster flatbread (3/10) okay flavor, the lobster looked a bit weird. Definitely frozen. The second to last photo looks like a piece of bread crumb. That is the lobster $12.99 Piña Colada type drink (10/10) I personally like sweet drinks that don't taste like strong alcohol. Couldn't taste it at all but then I think about how much they put in it. Inside looked nice, table could've been wiped down better, booth also still had crumbs. Joshua, our server, was nice but took his time giving us the bill and didn't mention getting desert at the end. Just handed us the bill. Probably wouldn't go back unless it was for the drink. read more

I hadn't been to red lobster in a minute but since that new CEO joined, I had to see what it was about. Red Lobster has officially been turned around! The restaurant was clean, service was great, and the menu has a nice upgrade with new items. I got the lobster bisque and white fish which were both divine. The bread excellent as always. I also tried the boston cranberry tea; super refreshing. I will definitely be coming back to try the seafood boil next. read more

See all

We came here the other day for the Thursday special $14.99 chicken Alfredo (you can also get shrimp Alfredo) you can add on a side salad for only $2.99. My husband and I shared a meal! We also shared a calamari appetizer The food is very good and of course we love the biscuits here! We had an issue with our bill but they corrected it... took 4 tries so make sure you look at your receipt before handing them your credit card. Other than that we had a very pleasant and relaxing time. We never felt rushed and I like that the booths are high backed because you have more privacy. The air conditioning was perfect, not too cold and very comfortable. Our waiter was nice and kept checking in on us. There are lots of menu items and non seafood items as well. There is definitely something for everyone here. Will be back! read more

See all

I came here for lunch and the food I will talk about in a minute but the customer service was amazing! From the hostess who opened the door for you as you walked in to the bartender who was so attentive and kind. It was unusually quiet today but I think it's because I came in almost right after the lunch rush which is what I wanted. I had their classic margarita with a sugar rim which was ok. But the star of the show was my meal. The lobster tail was cooked to perfection and so delicious and absolute joy to eat. The shrimp was a little overcooked for my liking but I still ate it and the baked potato was delicious. They could have gave me more biscuits tho but then again I could have asked but I didn't because I didn't want my back getting any bigger. Lol.. Let's keep red lobster in business people read more

See all

If this wer the first time that I ever had lobster, this meal would cure me from ever ordering lobster again!

The manager who I believe is named Brandy doesn't know how to manage the restaurant, everything is a mess and has the workers all over the place while customers are waiting to be seated. Not very organized and should work on fixing that issue. read more

I thought everything was okay! I think it is just how red lobster is, but I thought everything was bland. Lobster was overcooked so it was "rubbery" Otherwise, service was great! read more

See all

I ordered again not once but twice since my last review! And no I didn't get ANYTHING FREE! I did get What I thought was spam because it didnt identify in the subject line as Red Lobster I deleted it! I explained to someone I never used it! There should be a QR code or Bar that should show it was never used! And yet I still ordered out of my own pocket but... apparently they did not believe or check to see what they sent me was EVER redeemed YET I STILL ORDERED AGAIN so that should let them know I'm far from a scammer but they can at least admit they gave me snow crab and not Bairdi and I ONLY paid again because they are seasonal and will be gone! But if I continue to keep giving them a chance and they can't be honest I will NEVER ORDER AGAIN read more

Red Lobster - This was supposed to be Bairdi Crab legs I don't think so Red Lobster! - Seafood Near Me - Schaumburg, Illinois

Completely DISGUSTED with the service at Red Lobster in Schaumburg. Went there on Easter with our 3 kids, the restaurant wasn't busy at all, yet we waited 50 minutes for our food to come out ICE COLD. Our kids were already antsy, and our waiter came to our table a total of FOUR TIMES the entire time we were there, and I caught her hanging out by the bathrooms on her cell phone two different times when we had been waiting for her to come help us. I had to go to the bar for napkins and our pop was flat. Complained to a manager that the food was ice cold and cost too much money for ice cold food, so he assured me they'd remake it fresh for us in 10-15 minutes - ANOTHER 50 minutes later, and still didn't have our food. We had to request another manager box up our food because our kids had school the next day. They took 75% off the bill because it was absolutely ridiculous, but my husband and I didn't even get to eat Easter dinner after being there 2 hours. PISSED OFF AND UTTERLY DISGUSTED WITH THE EXPERIENCE. The cooks and our particular waitress were terrible. I wanted to leave zero stars but Yelp wouldn't let me leave a review without at least selecting one star. I do not have a Facebook page to be able to follow up with management. read more

I've been a regular customer for over 35 years. Never been a disappointment. Food is great. Service is friendly and fast. Atmosphere is always busy. read more

I really am a suburbanite now...I'm review our Friday night out at Red Lobster... But hey, I hadn't been to one in over 20 years, and I had a gift card that had been sitting in my card pile for like a decade. Now that they've crawled out of bankruptcy, why not use it in case they disappear for good? The parking lot looked busy, but maybe since it was cold out and there was no wait at all once we got inside. Of course we started with the cheddar bay biscuits which were just as warm and buttery as I remembered. We also got the crab queso, which I was kind of meh on. If I didn't know there was crab in it ahead of time I probably wouldn't have been able to point it out - I much prefer the Tex Mex white queso. I was pleasantly surprised by my entree though. I went with the Southwest shrimp bowl, which felt kind of like a Chipotle burrito bowl but with a good serving of shrimp in it. Honestly with how expensive Chipotle is now this feels like the better deal! My wife got the shrimp and crab Alfredo which was definitely on the pricier side of things, but was super cheesy and a great comfort choice. Our toddler got the grilled shrimp but he seemed to have more fun with the orange slices. Service was great and on our way out someone who I think was the manager offered to take a lobster out of the tank so our boy could take pics with it. It kind of spooked him, but since he was a good sport about it the manager got us a brownie to go. Definitely appreciated it and maybe it won't be another couple decades before we come back. read more

We have not been to this red lobster in a long time, but we had a party of seven and came this weekend and we had a great experience. We all got crab legs and every single cluster looked great, were large, and tasted great. The restaurant looked great inside, it was packed also, and the staff was polite and helpful. Our server Dina was great, and she was training a new waiter named Brendan, and he was awesome! Great attitude and super willing to go the extra mile. We will be back again! read more

We've been to this Red Lobster several times over the years, and we like it a lot. Standard chain sea food that is predictable in the best sense of the word. It's easy to eat healthy here if you prefer - broccoli and baked potatoes are side options. Lots of fried fish and broiled fish. If you crave seafood, this is the place to be. We had an amazing waitress on our recent visit. She was attentive but did not hover. Great service! If you like seafood but don't have a Shaw's budget, Red Lobster may be your home port! read more

i really like this place. This place is really good. I highly recommend we went there yesterday. Carlos the server was good he kept asking us of we want more refill on drink and cheddar biscuit. The food was good and we used our apps to get a free ice cream brownie for dessert. And the sauces was really good The piña colada sauce was really good. And the coconut shrimp sauce was really good. And tater sauce. Im definitely coming back read more

See all

Delivery through Schaumburg location not a service. All was fast and perfect. Garlic Shrimp Scampi was very salty. Filet Mignon better than anywhere else that is twice as much. Not one piece of tendon or tough spot all melt in your mouth & about $10 cheaper to do delivery through business instead of usual iffy delivery places. Also bought a pie. Overall cheaper. Will be back. Biscuits were only bad thing & was looking forward to them. Read they reduced 3C cheese to 1/2C & much less butter. It doesn't make sense to change a signature item, no one has to eat them. Suggest offering both original & plain. I've made at home with basic Irish scone/biscuit recipe adding 3C small cubed sharp cheddar & butter. Dip in butter before serving. Lightly pick up & place on sheet without forming to keep airy. Or hope they offer the original. read more

The fact that we could make a reservation was incredible, the restaurant didn't seem as busy from past experience, we were welcomed and seated immediately! Very much appreciated! Then comes the service, not sure if he needed more experience or if he was busy. Forgetting biscuits, asking if we needed more time to search the menu (body language indicated he was busy), not clearing/wiping the table here and there while I watched other staff do this to surrounding tables. The food was very good, crab legs and lobster tails delicious, clam chowder was more of a soup than chowder but delicious just the same, ( I added a biscuit to the soup). Two hours and $200 bill (including the tip), no music was heard and the AC was up too high, I might go again as a 10th on my list. read more

My husband and I visited Red Lobster and this is the first time we've been back in a while. Last time we went the service was awful. However, this time we really had good service so that has improved. The new Seafood Boil met our expectations no complaints there. But one thing I want corporate to know is CLEAN YOUR WINDOWS. The windows in the restaurant was so dirty. The inside is already dark and gloomy. Clean yall darn windows. I truly don't understand these businesses that take all the money and don't invest back into their business. Location Schaumburg IL read more

I ordered take out from this red lobster located in Schaumburg. I ordered fish and chips and after I got home I couldn't believe what I saw. 2 tiny strips of fish and small handful of fries and this thing cost $20!!! DO NOT order take out from this place, and stay from this place if you can. They will just rip you off. There are many seafood places out there with reasonable price and reasonable quantity. I will never return to this place again that's for sure. read more

Red Lobster - Fish n chips. 2 tiny strips of fish and small handful of fries. - Seafood Near Me - Schaumburg, Illinois

had an awesome server named Carlos he made sure we had hot warm cheddar bay biscuits as well as making sure drinks were refilled. the food is always hot and made fresh I really enjoyed walts favorite with their signature tarter sauce which tastes as good as coleslaw. the coconut shrimp was also tasty with the Pina colada sauce. The side order of Brussel sprouts was delicious crispy with teriyaki like glaze. Def will be back again read more

See all

What ninety day wonder decided to change the clam chowder recipe? The old recipe was delicious. The new recipe,is horrible? Shame on the person who installed it. He/she has no taste and should not be in the food service business. read more

Had dinner on 9/24 at Red Lobster in Schaumburg, IL. Had the special steak and lobster for $24.99. It was amazing. All was cooked properly not rubbery or overcooked. I was super impressed with the taste and quality. I had not been to a red lobster in years. The staff was so friendly and all staff came over to wish me a happy birthday and even sang for me. The service was so good. I was very surprised but sooo happy. Would recommend to all and would go back again and again. Thanks for a great evening. read more

I was very pleased with our waitress...at first. First off, it was a half packed restaurant, with plenty of parking. It took 20-25 minutes to get our drinks to the table AFTER I went to the bar myself to ask for my drinks that were in fact sitting at the bar. After that all was fine. We knew food would take a little long but we never saw our server really and we had other servers as well. It seemed too confusing. The quality of food was fine. I ended up returning a drink because it didn't taste as I expected but they were nice enough to make another and different drink for me. Try to charge me for both after telling me they wouldn't so double check your checks!! Or as our waitress said "better investigating twice". read more

Hi, went to Red lobster with my daughter to try the new boil. We also ordered the appetizer stuff mushroom noticed it had seafood as we can eat shell fish but we both are allergic to "fish" so we asked the waiter what was in the stuff mushroom, he wasn't sure so he asked the chef and was told crab meat which we can eat. So we ordered and as I was eating mine it seemed ok, as my daughter bit into it she immediately spit out. Panicking her throat started to get irritated, luckily she had a Benadryl, with me my eyes started to feel like rocks in them. We telling the server something else is here. Manger never came to see about us until we ask a few times, horrible management there! When she finally came out she had Google what was in it, come to find out it's made with Talpa!!! Couldn't enjoy the rest of my food because I needed a Benadryl now. We had leave and go local target to more. Filled out accident report, also sent message to Red Lobster. Was told someone will get back to me have not heard from them. That item needs to be changed to say what's really in it!!! read more

***GREAT SERVICE IS BACK!!!*** Eating out is always a multi-factored experience (ambiance, food quality, price, variety/options/selections, service, etc.) For decades we've had an unwritten rule in our family: When service is truly outstanding, ask for a Manager (don't tell them why) and tell them how fantastic the service was! We did that at dinner here for the first time in MANY YEARS!!! Red Lobster, like most national chains, has had their ups and downs with food quality, portion sizes and prices but their service had been on a long steady decline for at-least the last decade, this location included. I'm very pleased to announce that WORLD-CLASS SERVICE IS BACK and his name was "Sam"!!! We were a party of three for dinner at 5pm (shift change). The food was high quality (lobster & shrimp tacos, crunch-fried flounder and endless shrimp) and VERY fast...nod to the kitchen staff as well. Considering I had the endless shrimp, over the years those "refills" have been VERY slow coming but not today!!! Sam was ASKING if I wanted more before I was even done! When I told the Manager about Sam's heroics, he said he's heard this a lot lately...huge kudos to him and his entire team, especially our server Sam. Great service is truly intangible but hopefully my write-up here conveys how great it was...just like old times! Great service is back, Hallelujah! WTG SAM & THE WHOLE RED LOBSTER SCHAUMBURG TEAM, AWESOME JOB!!! read more

Red Lobster - Great service is intangible - Seafood Near Me - Schaumburg, Illinois

Walked in with reservations. Was told it didnt matter that that they didnt have a server and were going to have to wait 25 minutes. Asked to order to go. Said had to go to bar. Walked and sat at bar with dirty plates there for ten minutes without being acknowledged. Walked out. Now I know why I never come here. read more

I sat at the bar, got the menu and asked the bartender if they still had their lunch menu. He said it's on the last page. I ordered shrimp Alfredo along with clam chowder, pee the menu. The chowder was ok, more cream than clams. The shrimp Alfredo had frozen shrimp and jarred Alfredo. I told the bartender that I thought they would cook the shrimp and make the Alfredo. When I got the bill, I was charged the entree price for each. He did remove my glass of wine. I won't be back. read more

Jose, Excellent server in Schaumburg, very responsive and polite. Came to our table to be sure we were satisfied. Had a smile on his face. Wonderful service!! read more

We celebrated out New Year's Eve dinner here and I was surprised how good the food was we had fried shrimp and Calamari and both were yummy. Our waitress was great. She was sweet polite snd efficient. She made drink suggestions which was nice. Each of us had different meals and they were all tasty. The restaurant is large and most of the tables were filled but it wasn't noisy. The price was okay for the quality of the food, I plan to make it one of my frequented restaurants from now on, read more

See all

I walk in and sit at the bar on Veterans Day about 8PM. The place is almost empty 1 other person at the bar. I am a veteran. I ask for the veteran special menu and order the 6 piece shrimp and fries free to veterans with proof. All good so far. I was thanked for my service, cool. The food comes, the fries are hot and the shrimp is not. I can not believe it..... I took the shrimp and fries home and reheated them. Terrible thing to have to do. They did offer to reheat I just wanted to leave at this point. IF I WAS A PAYING CUSTOMER I WOULD HAVE GOT UP AND LEFT. I am 68 years old. This was the 1st time I ever tried to get a free meal or anything free on Veterans Day. If you want great fries and shrimp served hot go to BARNABYS for real. Do it. RER LOBSTER SUCKS TO TREAT PEOPLE AND VETERANS LIKE SHIT............ JIM. V. read more

I'm a fan of Red Lobster & this location does not disappoint! The food was excellent everything we had was perfectly cooked. Shrimp, lobster, crab great! The best part was our server, Stephanie who went out of her way to make our dinner special. She was very helpful & has a great attitude! It was a pleasure to have her as our server! read more

This Red Lobster has greatly reduced their menu. They no longer offer a fresh fish of the day. Many of the entrees are no longer being carried. Salad no longer comes with your entree, there is an up charge. The entrees now come with one standard side, such as fries, broccoli or Cole slaw. The food is still good. I had Shrimp and they were delicious. Service was prompt and friendly. read more

Came for the endless shrimp, and the kids all got kids meals. From the time we were seated to the time our food came, it took a little over an hour until the kids meals came out. Not sure why it took so long for Mac and cheese to be cooked. It was a Monday evening. We asked our waitress if they had all available items for the ended shrimp and she said they should have it all. But some reason the last two times we've been here for endless shrimp, we don't find out until later that something on the endless shrimp menu is available. A bit disappointing since also we asked first this time. Turns out that the Parrot Isle Jumbo Coconut shrimp was not available even though it was listed on the endless shrimp menu. They didn't even tell us this until our Parrot Isle Jumbo Coconut Shrimp came out on our plates as mini popcorn shrimp with the coconut sauce on the side. We were confused if they changed the item, but these were also clearly not jumbo shrimp as we've had before. The parrot isle jumbo coconut shrimp we've had before, so I knew something changed. Our waiter went to ask the kitchen, and came back saying that they call this one coconut bites. Didn't love that they changed this on us and didn't tell us until we asked. I'm surprised they run out and try to make something similar with other ingredients at a big chain restaurant. Other than that, the rest of the food was decent as expected. And the rest of our endless shrimp orders came out within reasonable time. We'll still be back, but hope to have more clarification and communication with what is available. read more

A good, consistent (mostly) experience at a regular treat for us! We've had great luck getting seating and good service here, and this visit was no exception. Seated right away, immediately asked if we wanted anything to drink or an appetizer. We asked about Endless Shrimp, and BOTH special items were not available when we visited. I'm sure this will be remedied soon, but was quite the disappointment since that was THE reason we treated ourselves this visit. Otherwise, food is typically decent, though some items can be quite salty, especially if breaded or stuffed. In general, a great treat with good deals with their loyalty program and specials. Come in for some fun seafood at a place where they treat customers well. read more

a favorite place to dine! their endless shrimp is the best deal and the quality is so good! we experienced some of the best customer service during the pandemic here with our waitress , sara! she was so prompt, polite, and offered to put in another order and wrap our biscuits up to go! everything was super clean and i can't wait to go back read more

Red Lobster - Endless Shrimp!!!!! so good and service was awesome! - Seafood Near Me - Schaumburg, Illinois

It was a slow Tuesday so fast service and fast seating. Fresh good and attentive server. I am pleased and will come back. read more

Red Lobster - Seafood Near Me - Schaumburg, Illinois

I really want Red Lobster to succeed and I thought that maybe with the new management, things would change. Lunch today was 50/50. I had the soup and salad. The salad was fine but the lobster bisque was awful. It smelled and tasted fishy and unlike lobster. After a few spoonfuls, I had enough. Many people like their greasy little rolls, but I do not. There were few diners and I had to ask the server why there wasn't even any music playing. She laughed and said the manager forgot to put it on. It's a sad state of affairs. They are probably done for hook, line and sinker. read more

Went in last night, they had less than 10 people seated in the entirerestaurant. Ordered drinks the table next to ours got server two rounds before I went looking for our server.found him and 4 other servers chatting at the bar said our drinks were complicated (sodas and a rita)the drinks were promptly spilled on the table and me (also the rita was just lemon juice) sent the rita back. The drink was on the bill.Food was bland took quite some time to get served not sure if servers were chattingat the bar again .Service was very slow for how many servers and how few customers. Took 30 minutes to get the check to get out of there . read more

My mother requested that we take her here for her Mother's Day lunch, and while we were served a decent meal, it was not very impressive. The food was good, but no better than that. The ambiance was so so, and we were able to socialize with our family members and the food was served without interrupting the flow, however, our request for separate checks was not honored and thus we had to spend considerable time and effort dividing up the bill at the end of the meal, which detracted from the experience. It would have been much easier to have it divided up initially. read more

Wife and I both ordered the Fish & Chips platter. Menu says fish is cod, of course. However the fish was really bad tasting, not like I expected of cod fish. Asked the waitress what the actual fish was.... answer: flounder. Really ! A seafood restaurant! nice fish but not for deep frying which makes it tough, tasteless, basically bad. Reported it to Red Lobster, no response I ordered from the menu which said cod, they did not inform me it was not cod, they have no response What else have they substituted? In the mood for fish and chips? Head to Culver's a Burger place, excellent and half the price read more