I decided that I wanted to patronize Red Lobsters under its new leadership. Well a lot has changed and I'm not sure it was a good idea to remain open especially if the service isn't top tier. First, there is no greeter stationed at the front. I was greeted after 10 minutes of standing at the front and the employees continuously walking passed me. It took 20 minutes for me to be seated and the place was sort of like ghost town. There were not many customers seated and there were no customers waiting ahead of me to be seated. Once I was escorted to the dirty table, the General Manager grab a random rag and "wiped" the table. No water, no solution just a rag that carried an odor of dirty mop water. Nit to mention another party was attempted to be seated but once again the table was dirty and of course the waitress brings out that same dirty mop water odored rag to "wipe" the table down. As I sat awaiting for a waiter just to at least get some water another 10 minutes had passed and still I wasn't even acknowledged. I finally got up and walked out and went right over to Olive Garden where I knew I would get fast and delightful top tier service (literally in and out). I know for sure that I will NEVER step foot in the Reb Lobsters in White Marsh. This was by far the worse experience that I had EVERRRRRR experienced in my life. I think this location should just shut down. If not it's extremely important that customers service training is the resolution, not only for the staff but the General Manager as well, especially because he seen me from a distance 10 minutes BEFORE he escorted me to my seat. read more

Typical chain seafood restaurant ... Pricey but not very appealing. I was expecting my plate to look a lot nicer than it did. Everything came out separately for some reason, so my dinner was on several plates. I got the build your own, and I opted for salmon and coconut shrimp, adding broccoli and corn as well. My shrimp were pretty tough. I should have sent them back but I didn't want to wait any longer to eat. It could be just me, but it seems like the cheddar biscuits are more butter and let's chat every time I eat them. I came here for my mother's birthday celebration. This is not a place that I would frequent. If you are a person who is really into Red Lobster, knock yourself out. This location has been around for ages. I think that I'm just over chain restaurants in general. read more

Red Lobster - Seafood Near Me - Nottingham, Maryland

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I tried to reach out to Red Lobster but the "submit" button doesn't activate in the site. I did not see or know if there was a manager present. My family and I had A terrible experience at this location. I want To explain that every staff member was apologetic and courteous. They apologized for every wait time we experienced. They did lack trying to solve problems that arise and empathize with their patrons. We had been there for over 2 hours waiting on everything. When we arrived we were told 15-20 minutes. It was over 30 minutes until we were finally sat. We had no silverware until we asked after our food was served. My order came out first and two side orders of my husbands dinner. My husband waited for his lobster tails and my missing side. We did not get to eat together. Under the table was not cleaned and there was a fork from the previous guest . We had a fly that continued to hover over our food and once we saw the mouse sprint between the booths. We left. read more

Decided to try again. Alot changed from last visit, all vestiges of Covid gone. Nothing fancy, know where you are. Cheddar Bay biscuits cooked perfectly, perfecy cooked, chilled large shrimp with cocktail sauce, fried fish platters where each morsel on point. Friendly, prompt service. Really not that expensive. Yes, probably all frozen - but quality high, and most kitchens rely heavily on frozen somethings.. and its cooked perfectly each time. read more

Red Lobster was much improved since my last visit 12 years ago when I was turned off by platter with imitation crabmeat... imagine me born and raised in Baltimore eating imitation crab. On this visit our waitress Kinzie was very attentive and and patient as we needed more time to order. Our food was was hot and delicious. The snow crab legs were flavorful and heavy, the corn and other sides on point. There was a small issue with the bill but the manager promptly took care of it. It was a pleasant dining experience that we will be repeating. read more

Red Lobster - Seafood Near Me - Nottingham, Maryland

Came here the other night with my wife. There's not much to say it's an average restaurant chain. I got the linguine, and so did my wife it wasn't bad. We had a good time and would come back. The staff was friendly and our server was nice. It is all around a good experience, but it isn't anything special. read more

Came here for dinner with my partner and his parents after a long drive home from Delaware, the restaurant didn't look busy, and asked for a table for 4, 20-30 minute wait. Ok, weird, but when asked the host said the 5 servers they had were already sat with 5 tables each. So we wait for the table, and looking back at it now, we should have went across the street to Dave and Buster's, and wait for the server to place our drink orders. Takes a hot minute, but she gets to us, and order a diet pepsi, reg pepsi, mountain dew, and a club soda/sparkling water, as well as the new smores martini for myself. (Literally just tasted like chocolate milk, didn't come with the garnish, didn't taste any hint of alcohol, so a little disappointing.) She also didn't card me, not sure what the laws are here, but at home in California, everyone gets carded regardless how old they look at our restaurant. Anyway, drinks come minus Dad's club soda, had to remind her of it, and it gets to the table about same time as the food. Speaking of, don't risk it with the burger here. I asked for a well done burger, it comes out and looks good, take a bite and look down, its all pink! I just nudge my partner, he looks down at it, and I spit it out, not risking food poisoning on the 1 vacation I get a year. He flags down our server again, shows her the burger, and she's apologetic as she takes it back. At this point, everyone else has their food and eating while I'm stuck picking at fries that are getting cold. Another 10-15 minutes later, she comes back out with the remake, I cut it in half, its still 80% pink and burnt on the outside, but I'm fucking hungry so I say screw it, I'm not waiting another 15 minutes for them to fuck up again, so I take a few bites of what looked cooked enough on the edges, and pushed it away. Looking at it made me a little nauseous, so I picked at more fries and decided I'd settled for food at home. Everyone else is finishing their food, we just waiting for Leana W. to come back to ask for a manager, and she brings out my partners mac n cheese side 20 minutes after he fisnished his entree, so he didn't even remember that we paid extra for a "premium" side he didn't even get to eat with his meal. Honestly, if his side mac n cheese had come out with his meal and my first fucked up burger, I don't think I would be that mad, but it was like the moldy cherry on top of a garbage sundae. Asked for the manager, he was also apologetic and said he was new to the store, took the burger off and 50% off the bill, so he handled it well. Still shocked about how bad it was. Also I'm dont think they have any dishes that cause an excess of steam, so I'm 90% sure an employee was vaping in a back section of the building headed into back of house, so a great look there guys! read more

Came In tonight with my parents, and partner. The man at the host stand told us it would be a 20-30 minute wait while the building appeared to be empty. When I asked again I was told the servers all had 5 table sections and they couldn't be sat. Finally 30 minutes later we are sat in the only section that was open with 2 servers. The server leana w, that had our section did a horrible job with the basic stuff. Our drinks took forever and came out scattered which I am a little understanding about. (Because I know there was no bartender because they were slow. By the way I'm not from here visiting from another state, I'm not sure if you are supposed to card people out here when serving alcohol but I can tell you that no one in my group was carded. The drink came out we got the new smores martini, and it did not have the garnish which sucked because I was looking foward for it. Later on we put in our food order and one of the items was a well done burger. The burger came out raw and when we showed it to our server after having to flag her down because she was not attentive, she was apologetic. She took the burger back to the kitchen. We also needed to ask for napkins and utensils. We had to wait another 10-15 minutes for the next burger to be ready. The burger still came out red in the middle but burnt on the outside. My partner settled for talking a few bites but did not want to eat the rest of it. All of our plates did not come with the correct garnishes either. Had to ask for lemons which I eventually found out why we needed to ask for them. On the slower night the servers garnish the food/bevs. Which is a coaching opportunity for your team they should know what goes on the food/drinks if they are serving them. Eventually the service got to the point where something needed to be said because it was very poor time management, employee management. Finally asked leana if I could speak to a manager and surprisingly after being finished with my entree one of my sides came out. The manager came over quicker than I expected. His name was Al. We explained to him everything that could have gone wrong went wrong. He was apologetic as well and listened to us. He did say he was new to the location and the server we had is normally good. But regardless tonight's experience was bad. I'm hoping the burger my partner was served doesn't give him food poising. I would give you guys no stars but that's not an option, so we will say that the cheddar biscuits are what got you the one star. But I am extremely disappointed because I am on vacation here and this was supposed to be my gift to my parents but instead they got poor service and my partner didn't get to eat. read more

the worst experience of my life the host was on her phone the WHOLE time the salad was wet and soggy... like huhhh???? the forks were dirty, the serive was horrible and everytime we asked for something it seemed like we were a burden. We just wanted biscuits. read more

Ordered shrimp and lobster tail special and there were only a few pieces of lobster in the ribs of the tail. The shrimp was like the small frozen shrimp you can get at giant. It is criminal to charge $33 for such a minimal dinner. It was maybe worth $13. They also only had one bartender who was working her a** off and one waitress for the whole restaurant. The only thing worth going to red lobster for is the biscuits. read more

valentines times day made reservations for 5:45, got there early, 5:30, they took us right to our table, waited 10 minutes to order, 5:45, ordered drinks & food, drinks 6:05, 7:35 still waiting for food, waiter said not up yet, went to front check in asked for manager, manager said orders are taking an hour, hmm we ordered 5:45?, ohh well maybe a little longer, I asked him why not tell people waiting for table foods gonna take Apr 2:00 hours, he just shrugged his shoulders and walked away. happy Valentine Day read more

Poor service, overcooked and salty food. I would have been better with a frozen food dinner! Looks like they are struggling so avoid!!!!

This  was the WORST experience I have ever had. I'm not sure where to even start! First I should have read the reviews before eating here. We arrived 7:22pm the place was completely empty yet we had 15 minute wait to be seated for a party of 4. The waiter did not greet us until another 20 minutes, then we got bread first and no drinks.  Then another waiter came over which turned into a complete disaster. We finally got our drink 45 minutes later. The food was served cold, as it sat in the " window" according to the waiter! The service and food was supbar!  The shrimp were cold and overcooked, the crablegs were cold and NO FLAVOR. We had to take the food home, and season it to be just to be edible, which should never happen! The manager came out with the nonchalant attitude as it was an inconvenience for her to speak with us  about the how dysfunctional her staff was.  The staff did not seem to care about OUR time, they didn't update us on the food until we complained, we left at 9:38pm, disappointed, disgusted and dissatisfied with the experience. If I could give them zero stars I would have. And YES we still left a tip. But NEVER EVER AGAIN!  DON'T GO THERE AND THEY NEED TO RE-TRAIN THE MANAGER AND COOK! read more

The floor was very dirty. I ordered 2 appetizers, lobster bisque and the seafood mushrooms. The bisque was way too salty and made me queasy. When my server brought out the mushrooms there was no fork and I had to ask for one. When I was brought the check, there was no pen for me to sign it with. I would never eat here again. read more

First time at this place, had to ask for our food to go. The dining room smelled like a spot-o- pot . Could not eat due to the overwhelming smell of a nasty bathroom. Will never go back read more

I had Gastric Sleeve surgery so I can't eat much, asked for the kids menu, which I always order from while I am there, the manager was so Rude to me and would not allow me to order off the kids menu, I have a medical card to prove it and he would not honor it or even look at it. If we didn't already wait 45 minutes for a table I would have left. read more

This was my first experience at red lobster and i am definitely impressed and will be coming again!! The place is pretty big and resturant is very clean. We came in at 3 pm right when it opened and didnt wait at all. Food came out very fast and our waitress was very nice and helpful with recommendations. I got the big feast shrimp, lobster, salmon and it exceeded expectatoons. Shrimp was cooked well, not overdone. Salmon was perfectly seasoned and cooked and the lobster reminded me of lobster in maine. The lobster biscuits were amazing!!! Would go again just for the biscuits read more

Mediocre food......doesn't take retailmenot coupons . Not worth paying full price however the service from jJustin was great. LikeAnswer read more

Me and my boyfriend went out for a good time we sat at close to the bar where the bartender that was waiting on was pleasant but our food took what seemed like forever. When it did come it was over cooked, unseasoned and sauceless. The service was good but the food was absolutely trash!!! I asked for extra sauce for my dry pasta and they attempted to charge me for the sauce. Unacceptable overall 0/10 would not recommend. read more

I can't believe how this restaurant quality has continued to drop. On a recent visit I ordered the ultimate feast, which is not cheap, and was really disappointed. The dish had crab legs missing a 'finger' and a grey lobster tail that was rubbery. Another dish at the table that included shrimp Alfredo was lacking seasoning but worse yet was that the pasta was stuck together and hard. Clam chowder was decent and biscuits were good but not too warm. For this price point - you are better going elsewhere. read more

Red Lobster is synonymous with cheddar bay biscuits. That's their claim to fame. Delicious! If your craving fried seafood, it's okay. However, if your looking for authentic MD seafood keep driving. I call RL fastfood-seafood. The bar is clean, but the menus are grimy and often have food stains. The restrooms are usually clean, unless the restaurant is busy...user beware! I usually sit at the bar or a booth when with family. The service here is usually very good. However, during peak hours the service will reflect it. I LOVE their "adult" beverages. Mai Tai, daiquiri, piña colada, Bahama Mama, hurricane, etc are really good. Most of the bartenders pour VERY weak drinks. Which is why I haven't been in a while. I have juice at home...lol! I digress. We usually order "pick your own" or Walt's Favorite Shrimp...simple and quick. One afternoon hubby and I were at the bar. An off duty server and her very loud son sat at a bar booth (yes, children are allowed, I asked). She filled his sippy cup at the soda fountain area twice and went behind the bar. Overall, in high school Red Lobster was a big deal...2016 not so much...other than the biscuits and WEAK drinks. read more

Red Lobster - Mai Tai! - Seafood Near Me - Nottingham, Maryland

Not a good dine in experience. Food took long to come. The waitress I had, who was pregnant, was nice and accommodating. However, one employee was off the clock but sat at the bar nursing a drink until her Lyft came and proceeded to talk negatively about the job and management. She spoke with other coworkers and was on her phone. A curse word every other second. I was so mad that when my food came, I boxed it up and headed out the door. I ordered the Cajun salmon with shrimp. It was good. Nice spin on the Brussels sprouts. Had it not been for the foul mouth employee, I may have given the experience another star. I won't be back. On to the next. read more

Absolutely horrible experience! I placed an online order at 4:40pm on Sunday, Feb 9,2020 for a Family Feast. Pick up time was scheduled for 5:30pm. We did not get our order until 6:30pm!!!!! NO MANAGER in site!!!! NO APOLOGY!!! And a serving of rice that was supposed to Serve 4, that MAY be enough for 2!!!!!!! I am so beyond livid with this experience. Then as a comp the lady says she gave us a dozen biscuits, but after review of my order it already came with 12! Horrible service! Horrible! read more

Red Lobster - Rice for 4....really!? - Seafood Near Me - Nottingham, Maryland

I would think that the weekend is the busiest time for Red Lobster, so I have a hard time understanding why they appear to be understaffed. This place is huge, lots of tables and space. When we walked in with a table of 3, we were told it would be a 45 minute wait. This always blows my mind when I can see plenty of empty tables, however, we sat and waited. Miraculously, a table was available 20 minutes later. I assumed this was a ploy to get others to turn away. But since I was with my Father who loooooves RL, we were there to stay. Once we were seated, the 20 minutes that we saved up front, we used waiting for our waitress. When we finally arrived, she was pleasant and attentive, but again, the food wait took a minute. To me, all my issues could have been resolved if they were properly staffed. I didn't visit during one of the Shrimp Lover Specials or Lobsterfest. Contrary, my visit was during a regular weekend with nothing else going on. The cheddar biscuits are still banging. And even though the prices have increased on the menu, the food quality and taste is still the same. Take that for what's is worth. read more

First time at Red Lobster, without checking reviews for this restaurant thinking this will be a good experience. Can say experience was different, service was good, but the food was not up cooked up to my request. Ordered medium rare got well done. Until food is up to what I requested maybe I will try anither time, but for now no, m aybe next time. read more

One of my frequently visited spots because of the options available during their lobster fest or crab fest. The cheddar cheese biscuits taste just as delicious today as they did 15+ years ago. RL has their Crab Fest going on now and this evening's selections were all tasty - we were all pleased with our food and drinks (triple berry sangria was very fruity & sweet...not sure how much alcohol was in it but it was good & refreshing). Restaurant is always a little cool for me...they keep the a/c cranked up... but hubby was comfortable. Excellent service tonight...John Z, our server, was 'on point' and very attentive read more

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Our Admirals Feast and salmon, lobster and shrimp dinner werecookedto perfection, the cook on duty was on point that night. They only disappointment was that my side of green beans were left out of my order. read more

I will give Red Lobster a fat zero. I had not been there in such a long while, because of COVID-19. But I wish I had stayed away longer. They have really took a turn for the worst. The food was just disgusting. It all seems fake. The salad was complete trash. It wasn't fit for a rabbit. They only had one salad dressing which was Cesar salad. The meal just turned me off. The menu changes didn't help. The cheddar biscuits were as small as cookies. I will never step in that dive again. read more

My food was good but I ordered Salmon new Orleans and got the basic salmon and shrimp. Online I wasn't able to change my sides to green beans I had to pay extra to get a side of green beans. read more

I had stopped going to any Red Lobster since they changed. I don't know if the parent company Darden sold Red Lobster or what happened. But since the change the portions got smaller and the prices went up. Some of the new recipes aren't that great. However my daughter and I needed to kill some time waiting for the Jumanji movie to start. Red Lobster was one of our favorite places to go.So we decided to give it one more try. To our surprise we enjoyed our meal. We had the stuffed mushrooms which we always enjoyed. My daughter had the classic Walt's fried shrimp they couldn't go to wrong with that. I had the New Orleans salmon which is one of the new meals since the change and I enjoyed it. Customer service was good. I won't scratch them of the list just yet. But their sister company well at least Olive Garden use to be a sister company to RL. I have scratched them off of my list . read more

Red Lobster - Seafood Near Me - Nottingham, Maryland

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this place sucks they are slow and are always having me late on orders!!! they are p.o.s

No body greeted us. Sat for 10 mins no one came over to seat anyone. If I could give 0 stars I would.

didn't even get to try the food because we couldn't even get seated. can't call for a reservation, when we got inside we were told 45 min wait and ended up waiting over and hour and left because people said they had been waiting for two hours with a reservation. didn't have enough staff to be working and no one had a good attitude while working. read more

This place ghetto as hell. Don't trust none these mfs with my food, who knows what they do in that kitchen..... Building had a weird odor to it. Smelled like dead people. You're not sorry if you were you'd take care of your restaurant... read more

I received an email on 11/29 and a call on 12/1. I was referred to as "mister" (Mr) in both. After my complaint is about people working there making fun of my name. No need to explain my frustration. You just have to laugh at some point. read more

Excellent service Food was gd I had loster pizza just needed to add bit Loster!! Thank

Food is hit or miss but the service is great. Staff are friendly and always seem to be in a good mood. Prime location surrounded by plenty of activities. read more

Red Lobster - Their only chicken dish {sigh} - Seafood Near Me - Nottingham, Maryland

We visited for dinner on a Saturday night and were happy with how good the experience was. The food came out great and overall we really enjoyed our dinner. Our waiter was very friendly and the overall experience was great. read more

Food was absolutely amazing! Great service especially during "The Social Distancing" process! Me and my family enjoyed our waitress Trish! Thank you Trish! read more

Biscuits always good I got alfredo too thick could not even slurp noodles Key Lime Pie A FLAT DISK Service was good, attentive and not long on wait times overall okay experience but much better in past read more