The food was nice and arrived promptly. Our server was exception and showed kindness and respect to our adult disabled son. He asked to keep her pen and graciously offered him an assortment to choose from. read more

We stopped by for a quick, casual, late dinner. We were seated immediately and the food was good. While I've visited this location before a handful of times, I don't think I've ever taken a moment to snap a photo. The food is always plentiful and reliably decent enough to keep us returning. This time the server started off a slightly awkward, but wound up recovering and was great by the end of our experience. The espresso martini has a chocolate brownie piece at the end of the skewer which was a fudgy, delicious surprise. We will be back. :) read more

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Everything was good slightly disappointed in the coconut shrimp I feel like should be jumbo like it says ! they were small flattened out further so that made them less juicy and delicious, still satisfied that I could find coconut shrimp. Bartender waitress was very helpful. Very kind help separate my food for different families with extra containers. . Red lobster, is always clean love it. They have a lot of same decor. Somethings we like to keep the same as it was when we started good job red lobster. read more

Since Red Lobster are unfortunately on their way out, we wanted to give this one a try while we can! The food was great , but the service is the reason for the 4 stars! Sarah, our server, was just amazing! She was very attentive and very friendly, which is nice to see in this customer service environment these days. She made the experience memorable! When asked about the Brussel sprouts, she recommended them and I'm so glad I followed her recommendation, they were amazing! Husband ordered an Old Fashion and the bourbon he ordered wasn't available, she came back and made additional recommendations, along with the bartender, to make sure he received the drink he wanted! I ordered the Tito Twisted Strawberry Lemonade, even though a simple drink, she made sure I enjoyed the drink as well! Too bad that Red Lobster couldn't utilize her in training in all restaurants they owe for service because she would be an amazing asset! read more

Red Lobster - Crispy Brussel sprouts w/Garlic Shrimp Scampi, Crunch-Fried Shrimp - Seafood Near Me - Muskegon, Michigan

I ordered the NEW shrimp boil. Out came my meal in a bag, The server just opened the bag and placed the whole bag in a bowl and left me root through the mess. read more

The food here is always good for us. The service was quick and responsive. There is a great bar here and most of the restaurant is bright and cheerful during the day. Unfortunately prices have gone up. With a 20% tip it came to $100 for two. Always good for a special occasion. read more

Red Lobster - Our two entrees. Sea food, eat it. lol - Seafood Near Me - Muskegon, Michigan

My son was visiting from out of state and I had seen an ad for the crab fest, and really wanted to go! I got the mariners whatever, and it was so good, I can't wait to go back and get it again, all three of us had awesome food and the server was excellent! My son went back home but I will definitely go back, it was a 10 out of 10!!!!! read more

Our server was nice but incredibly slow and seemed scatter brained. We had to ask for refills repeatedly. She'd randomly bring one person a refill but no one else. We were there for at least 10 minutes before we got our drinks. It took at least another 10-15 before she came back to take our order. We had a large group, 7 adults and 3 kids, so we knew we wouldn't be in and out but the entire experience took close to 3 hours. This is way too long and it made us not want to come back. read more

Just left red lobster, muskegon, michigan. It use to be our favorite place but not anymore. Our service was less than satisfactory and meal not tasty like it use to be. Seen our waited to give our order and waited and waited to catch him to bring the coleslaw I had ordered WITH MY MEAL. Never checked on us once and had to put our coats on and go to pay counter to get our bill. Very Sad as we use to really enjoy eating there ​ read more

The food was good and the service was good I definitely recommend this was also are first time eating here absolutely amazing read more

Red Lobster - Shrimp Linguini Alfredo - Seafood Near Me - Muskegon, Michigan

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Unfortunately, Red Lobster is pricing themselves right out if business. I ate lunch at the Muskegon location today and dropped over $30.00 for a plate of fish and chips (no extras) and a piece of cheesecake. Several years ago, you would have to wait for seating on Sunday for lunch. Today, very few people in the restaurant, no line. The food was fine but not worth over $30.00. I guess I'm too old as I can remember when it took over 16 hours of work to buy 1 lunch today. read more

We sat at the bar and the bartender was having what he called "an off night". After waiting for quite a long time for drinks (just soda) ordered. Our appetizer came out COLD, not room temp, cold. The bartender forgot our salads. I had a goopy piece of who knows what in my soda glass, which when mentioned to the bartender, he removed and then I had to ask for a new one. My husband's crab legs were, again, cold with very little meat. Our salads came after our entrees. Not a good read more

This place used to be our favorite BUT NOT ANYMORE! The cooks overcook the food and the servers forget your orders and bring out food that's obviously wrong. I've been a server for over 20yrs and YOU DO NOT EVER bring out orders to a table that are wrong. That is literally your job. This place has gotten too expensive for the quality of food and service you get. Last time I went it was my birthday and it was the last straw. The cooks overcooked our food once again. I ordered the ultimate feast as i always do with the shrimp pasta that I've been ordering with it for years and the shrimp had tails on them. Never has that happened before and both the server and manager told me they just stopped making it with tails 2 months prior so the cooks must be confused. Never once in all the years I've been ordering did it have tails on the shrimp. It is a choking hazard and who wants tails in their pasta. If I had gotten tails before I would never order it again. And instead of giving me the refund on just the pasta I requested, I got denied by the manager so I requested extra sauce because the slop they brought out without tails had no flavor to it because instead of adding more sauce when they just recycled my pasta with the right shrimp, it was pretty dry as well. And I HAD BITS OF TAIL IN IT STILL! AND THE MANAGER DIDN'T EVEN WANT TO GIVE ME THE EXTRA SAUCE! My lobster tail also didn't have any seasoning like it usually does. The server also forgot my wine and didn't get me a refill on my pop either so I had to flag her down after 15min of waiting. I've also been a bartender for years and they made my sangria wrong. THEY WERE SLOW AS WELL SO THERE WAS NO EXCUSE! THREE PEOPLE, 3 ULTIMATE FEASTS, 2 POPS AND 1 ALCOHOLIC DRINK AT $170+ BEFORE TIP. ABSOLUTELY UNACCEPTABLE! I ALSO SEE OTHER'S GOT BIRTHDAY DESSERTS AND I WAS NEVER EVEN OFFERED ONE! THERE'S NO WONDER THIS PLACE IS ON IT'S WAY OUT. IT'S HORRIBLE FOR THE PRICE. I WILL NEVER BE GOING BACK. I'M GETTING ANGRY ALL OVER AGAIN JUST WRITING THIS REVIEW! I CAN'T WAIT FOR IT TO SHUT DOWN AND A BETTER BUSINESS COMES IN AND TAKE'S IT'S PLACE read more

New Lobster roll was yummy. My waitress was great. However, my experience didn't start well. The hostess sat me at a round table for 5-6, when I told her it was only 2 of us. When she showed me the round table, I asked her if the leaves could be dropped. She said sure and walked away. So I'm sitting there and the waitress comes over and I ask her if the leaves could be dropped. Of course she helped me. However, this was a big mistake. The crevices of the table grooves were disgusting. Not a good way for me to see how dirty the restaurant was. And clearly they are not cleaned daily, as I was there at 2:00. Very nauseating. As a suggestion, the hostess should have seen that it was a round table and taken the initiative to drop the leaves before I got there, and made sure they were clean. Asking for help or doing it herself. It was not a busy time. She could have taken the 5 minutes to do it. Because of that experience now, I will forever ask the leaves to be dropped and cleaned prior to me eating on a round table. These should be cleaned when I could not see the grime at the table I I sitting at to eat. read more

Kids took me out for my birthday. Table of four. DISAPPOINTED. Had surf and turf with N.Y. strip ordered medium well. It came way past well done. Didn't eat. Mgr did take it off bill. Son never got coleslaw. When reservation was made they mentioned Birthday, dessert was arranged. Cake maybe? Don't know as it never arrived. Three strikes, you're out. It wasn't crowded, so that's no excuse. i will say waitress was nice otherwise , kept up with biscuits and drinks. Won't be back. read more

food was asked for multiple times . and no plates were given only 1 refill and dirty looking cups. we shouldnt have to ask for the simple especially when it's not a busy day. I'm a regular visitor, and I am truly disappointed probably won't return for a while . AND bread was crusty and dry and to add on I ASKED FOR WATER the hole time i vostoted and never got it. and i asked for more sause my pasta was dry read more

Flavored crab? More like flavored crab shell! I don't usually post but felt you should be warned before you try this novelty. The crab tastes the same, but if you enjoy shell you just might like it! Whoever came up with this absurd idea obviously didn't think it through. It's hard enough to open crab legs up, but then just drizzle on a sticky yet slippery mess and it's chaos! All you end up doing is using twenty napkins to clean them up enough to hold onto and since they provide you with one little wet wipe you ask for 5-10 more packets of wet wipes to get your hands clean enough to work more at it. My crab legs kept slipping out of my hand and onto my husband's plate. To the point he got frustrated watching me and tried to help so that made two people all sticky. In the meantime, the rest of your food is getting cold because you don't dare touch your fork so it stays clean. Huh... here's an idea... Why not add it as a dip on the side. This made my experience not fun at all and quite frustrating. Let alone all sticky and covered in yuck on my nice clothes. I almost sent them back to be washed off - the crab legs not the clothes lol! The waitress could have at least warned me or given me the option to put it on the side. The service was great as usual until the waitress saw me upset. Then the friendly constant trips to see how we were doing dwindled to about two. Still sweet as pie though. Otherwise all else was great as always and would have given 5 stars. read more

We typically go here once or twice a month. Not going back, at least for a very long time. We called got a reservation for 7 people. Showed up and they wanted to seat us at separate tables because they're short staffed. First, makes no sense, they are still serving 7 people even if it's at 7 different tables. If they needed 2 servers for 1 table so what? Second, I've been to dozens of restaurants since covid with 6+ people, other short handed restaurants figured it out. Third, and most importantly, tell the person when they make a reservation. They might appreciate not coming there for nothing and having time to go somewhere else. Which we had to scramble to do. read more

Truly disappointed at red lobster tonight. Menu smaller they took out probably the most common side dish ordered toss salad!! Our waitress cara was a delight she was very friendly and understanding. Food was hot and no long wait for it. Would not take my Olive Garden gift card are they not owned by the same franchise? read more

Red Lobster. Once upon a time THE family favorite for a reasonable shellfish dinner. We started going to Red Lobster in the late 70's and have been going on and off ever since. Through the years we have seen many changes in the Red Lobster menu, the staff philosophy when dealing with customers and last, the continuous change in the menus that always, always, always are accompanied by increased prices and reduced portions. We had two daughters who both worked briefly at Red Lobster while earning extra college money so we also had some access to the way Red Lobster management operates behind closed doors and makes change. You won't find true King Crab or shrimp cocktails anymore. The crab you do get is of questionable origin, certainly not the snow crab we used to get. Red Lobster uses pasta dishes with sauces designed to obscure a clear look at what they call langostinos or Chilean lobsters. This is actually crawfish. Or crawdads. Some people like crawfish, if so, great! But if you think you are getting some type of designer lobster, sorry, no you aren't The lobster tails served as typical entree items are about as small as you can get. I don't know what the legal limit is anymore for a caught lobster but back when I was diving - a much younger man those days - this size would have resulted in me getting an expensive summons from game wardens for taking immature animals. Those who have been customers of Red Lobster probably used to enjoy a fairly nice selection of steaks that accompanied the seafood. For awhile the steaks were in the 'awesome' range but not for long. Now, lately I think I saw a small steak that looks not too good - as the only beef entree available. In conclusion, all of the historical aspects of eating at Red Lobster that can be considered, quantified and compared to past reputation have dramatically fallen. On the other hand, the items Red Lobster has used to replace the truly good fare are largely pasta dishes with questionable contents. Last, let's touch on price. Somewhere, slowly, mixed in with menu changes where they are usually taking something good out replaced by something less worthy, Red Lobster takes the opportunity to carefully raise prices. A dinner for two, with an appetizer, and drinking no alcoholic products will easily set you over $100.00 before tip. I can't speak for you but a hundred bucks for some crawdads in a pasta, a couple of roles, an unremarkable salad and equally uninspiring baked potato just don't make me think I'm spending wisely on a special meal. Good luck and I genuinely wish your experience is better than ours. read more

The food is good here however portions have gone down a lot and the last couple times the wait time has gotten longer. Staff is generally nice and helpful read more

I am still waiting for my refund from the Mothers Day debacle. Andy the Manager blew me off to their Corporate Office and even they do not respond. How sad and unprofessional Red Lobster. Empower your Managers to run a credit through their own card machines. Very poor in every way. I NEARLY ONE MONTH ACCEPTABLE! EVEN A RESPONSE WOULD BE POLITE AND PROFESSIONAL. I WILL NEVER BE BACK! read more

Crab fest did not disappoint us tonight! I got the salmon topped with crab and the crab cakes topped with shrimp. The corn on the cob and mashed red skin potatoes were made to perfection! read more

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Spouse and I do Red Lobster near home regularly. In fact it was our first choice after Covid restrictions were loosened at home so we kind of new what to expect when we came here while on vacation. We did not expect ZERO waiting at dinner time on a Saturday night. We were in and out in less than an hour, closer to 45 minutes. Back home, a 45 minute wait at the bar is not abnormal for a Saturday evening. Attentive staff, not crowded restaurant. Typical Red Lobster fare. Not disappointed. read more

Pros: Nice atmosphere Accepted coupon without hassle Cons: Slow server Christine made us wait while she chatted with manager and a co-worker. Slow night. Took forever to receive menus. Resting on their laurels: Red Lobster used to be a go-to for seafood, but the competition has reset the standard. Portions smaller, prices increase, more grease and breading than seafood. I did not like the Sailor's platter. My friend only liked his steak. Caesar salads used to be excellent. Now just boring and small I think Logan's offers better-tasting seafood, steaks and salads at a very good price. The same could be said for Texas Roadhouse Restroom embarrassingly dirty Last visit to Red Lobster, but apparently Darden Restaurants aren't doing well financially anyway read more

Had dinner there tonight. This is a normal chain restaurant. The food was good. They have a shorter menu than normal. They seem to have plenty of staff. All staff were wearing masks. They did have a touch-free menu available but you still have to pay with the on table kiosk that didn't look like it'd been wiped in a really long time read more

As much as I tend to hate on chains, I have a soft spot for Red Lobster. We used to go to the Red Lobster on Business 31 growing up, and its relocation closer to the Tri-Cities has made it (although unfortunately somewhat belated) very convenient to access. I came here for lunch last week with my sister while I was holidaying back in Michigan. There was no wait for our late lunch (around 2ish) on a weekday. I didn't realize they have some pretty awesome lunch specials. I ordered the shrimp and chips for $8. Although the shrimp were a little smaller than I wanted, it's hard to beat fried seafood and fresh fries. But perhaps the best reason to come to Red Lobster is for the cheddar bay biscuits. Complimentary so keep them coming! I devoured five of these over the course of my meal. These things keep me coming back to this chain, and even though there is some news that RL might be changing ownership, I sure hope these biscuits are here to stay. Costco/Sam's Club sell the biscuit mix in bulk, but why go through all the hassle of doing it at home when you can just come here? Service: Our waitress was very friendly and patient with us when we told her that we needed more time to decide what to order. Bottom line: Biscuits! read more

Just a great, comfortable Place to eat. Had the "wood fired" tilapia with baked potato and caesar salad. ALL was EXCELLENT !! Great fish, tasty salted baked potato, awesome salad and free cheesy biscuits? What more can a person want? Our server Jeff was as good as they get, polite and helpful and refilling our soft drinks before we could ask! read more

LOBSTERFEST! We couldn't resist. My boyfriend and I finally used a giftcard we had been to buzy to use. We shared the "Lobster Lover's Dream" and added 1 extra lobster tail with shrimp, bay scallops, and bell peppers in a sherry cream sauce. I also had a cup of lobster bisque. Next time I want to try the Stuffed Tilapia with Langostino Lobster. And also get my snow crab leg fix on. Our server was a we-bit behind, but the other staff members were nice and helpful by starting us with drinks. Once our server caught up, she was very attentive and checked on us after every course. Side note-The toilet paper was not in a locked dispenser. This made me feel Fancy. Thanks Red Lobster * read more

Excellent! The delivery service was quick and efficient. The Ultimate Feast and shrimp dinner arrived nice and hot, the contents of the order was spot on and everything was as good as if I would have ordered as a sit-down dinner. Rolls, butter, sauces--everything was in the bag! Great dinner! read more

Love eating there the food is good especially the biscuits and lobster plater nice service

My husband and I met for dinner after his long day at work. Our waitress Coleen was great! She knew to give us time to review the lengthy menu. She was patient in making sure our dressings, selections etc. were specific. As a couple who doesn't want to be rushed and put thru the process, we appreciated her attention this evening. Thank you for an enjoyable evening Coleen and Red Lobster! read more

Great food and service. Enjoy eating here. The food was prepared well, the presentation was great. The speed if the service was good. Highly recommend to anyone in the area. Enjoy the all you can eat shrimp program. read more

Red Lobster has gone down hill by far there food is minimal now and rather pricy bathroom was also dirty the waitress forgot my parents had said it was my birthday just a uneasy visit if they can't handle the public maybe they shouldn't be open. read more

Decided dinner out night before 2 day trip to spend Christmas with family. I ordered from Gluten Free menu as I am Celiac. Began to not feel well. Eric the manager came by and asked about "red potato" prep which is what my meal was to have. Mine weren't reds. They subbed small white - slight oven roast then dropped into "shared" deep fryer! Eric was clueless. Seemed to not understand gluten etc. told me fryer oil GF and then they can fry breaded items also. He was arrogant and rude. Not returning. If you sub an item especially with allergies involved speak to customer. read more

I steer clear of chain restaurants - especially when it involves seafood. However, when traveling is involved, I make exceptions. The meal was okay, heavy on the salt. That's to be expected though. read more

Very nice Red Lobster, the service was great (Brad at the bar) maybe the best i have had at RL. The food was all good and quick service. The manager checked on me several times. Very clean and well kept. read more

Love, Love, Love this place. My family and I have been coming here since they opened this location and the seaway location before this one. Never have I ever had bad service or a bad meal.!Food is fantastic and portion size is always satisfactory. We love Lobsterfest and never miss it. We were there last night for my daughters 32 birthday. We had a wonderful waitress named Ella. She was amazing. Met all of our needs. Even my grandson who was quite crabby last night and impatient to get his shrimp and biscuits. We will continue to frequent our favorite restaurant. Keep up the great job Ella. read more

Had such a great lunch at Red Lobster today They really killed it. Steak was done to perfection. The seafood was great too! Thank you manager Don and our great waitress for ur outstanding service. read more

So I went to Red Lobster today for lunch -- truth is, I had a coupon burning a hole in my pocket. And I'm not a food snob, really!... I don't eschew chains just because they're chains. HOWEVER, I ordered the tilapia with vegetables roasted in a parchment bag. It was delicious with great seasonings. BIG BUT: most of it was raw. And I didn't order sushi. The outside was fine but the entire center of the filet had to be sent back to the kitchen to be cooked. Now one would think that the management, who were fully aware of this faux pas, would at least comp me for my iced tea. But nothing. I guess maybe they consider this ho-hum, standard operating procedure -- perhaps it happens often? Otherwise I can't imagine why they wouldn't have been profusely apologetic. It wasn't that big a deal, but c'mon people, raw tilapia. Not so good. On the other hand, they tossed a mean salad. Raw salad was a good thing. read more