The food was good and the staff were friendly. Nice portion sizes and the place was spacious. read more

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The worst experience I have ever had at a Red Lobster. The food was not good and the service even worse. Started with the server taking our order while standing at the computer rather than taking the order at the table. We had a party of 6 and 3 of us ordered the endless shrimp. The server had us pass the plates down and then when it came to bring more food out she hadn't removed the other plates and said that the plates were hot, could we take them? When there was no place to even set the plates. She was rude and at one point the cook came from the kitchen and looked at our table. Other employees were sitting in the booths and the manager was also sitting at the bar drinking a beer. We spent almost $200 in the restaurant and 3 of us didn't even eat all of what was on our plates. Will never go back again! read more

Didn't actually eat today. We are from Tyler and they closed our Red Lobster awhile back. The nearest Red Lobster takes us an hour and half drive to get there in Greenville Tx. It's Labor Day and we were off work and decided to go for the Endless Shrimp which my husband loves. We decided it was wise to call ahead. We called specifically to ask if they had the Endless Shrimp special before we drove all that way. A man answered and said " Oh yeah we have it today!" We said great and drove all the way there just for the Endless Shrimp! We get there and the waitress tells us it's not available on holidays. We said we called and specifically asked about it and showed her our phone, when we called and that a man told us they had it. She said sorry you can get this other special instead. We asked to see the manager and she said he was busy in the back and we said we would wait! He came out and said they couldn't put that endless shrimp in because the computer locks out the special. He finally said he could comp an appetizer or something but only after we complained a few minutes. My husband showed him the phone and time and said who would have answered at that time? He said he didn't know. His voice sounded like the same person my husband spoke with so he asked if it was him. He just said he had spoken to a lot of people that morning. My husband and I both said we understand that if the computer doesn't allow him to order it but we would rather return another day to get the Endless Shrimp because that is the only thing we would drive that far for. We just felt we were proactive and made a point of calling before coming today and were specifically told they would have it. We felt it was their mistake and they should make it right. He said he would take our name and leave it for a manager who is on. We said we would want something in writing before we drove all the way back over. He offered us nothing and just said he would take our name. I don't think there is any excuse for this! The manager should have offered a gift card for that amount but he refused. His name was Richard Harris and was supposed to be the manager on that day! He asked what we wanted but refused to offer anything but putting a name on a list or an appetizer! read more

I would like to thank Debra the manager. We were there Friday September 5th, 2025 & I was getting impatient with my order of Bairdi crab legs. After not getting results from the server she Debra came out & made it right & gave me an additional order of the Bairdi crab legs at no cost to me. She was very accommodating & I really appreciated that, she went over & above.Destini was our waitress & she was very polite throughout the whole thing. Thank you again Debra being a crab lover I know my crab so she TOTALLY came through for us. read more

Red Lobster - Seafood Near Me - Greenville, Texas

I got the seafood boil as a call in which wasn't the best, I had to keep repeating myself and kept being placed on hold. But when I got there the lady was super nice helpful and very kind and that kinda made me feel I had made a good choice BUT when I got home I was let down. The portion was small, the potatoes were kinda hard, corn wasn't sweet I asked for the Cajun and Garlic Butter seasoning and just ended up with the garlic butter seasoning. Wish Greenville had a good seafood boil spot. So I was bumped. I don't recommend this dish for the price. read more

I can see several reasons why their doors will be closing soon. First. The joint is dirty. There is dust everywhere! On the lights hanging over your head while you eat, and on any flat surface that you can see. Second. The servers act as if would rather be anywhere else. Mind you, it may be due to their impending job loss. Also, bring a personal flyswater. Maybe you can charge them an extermination fee. One bright light in all this doom/gloom...the food was actually tasty. Adios, Lobster Rojo! read more

I treated myself to my favorite meal at Red Lobster in Greenville Tx. I don't get to do this often so its always special for me when I can sit and enjoy a meal while I read my Kindle. Today I had Cole as my server. He was attentive without being over bearing, he offered me anything extra I wanted and left me to eat and read in peace. I really appreciated his respect and attention to my dining needs. He was great! This time the music in the restaurant was more classic rock and not real loud, it was a very pleasant satisfying meal and Cole made it all the better. read more

Ordered food from Uber Eats. Food was not good at all. Not like it used to be. Didn't get my tartar sauce. Clam Chowder was not good and it used to be great. All the shrimp was not good. Paid way too much for food that was not good at all. Will not go back or order food from them again. read more

Not sure how you pass health inspections. The claim chowder and blue cheese dressing was warm not even cool. Praying I don't get ill tonight. Definitely needs an update inside. Hunter was a nice server though. read more

Service was excellent. Food excellent as well. Restaurant was clean. Noise level low enough so we could actually have a nice conversation during the meal. No complaints at all. read more

Came here a few years ago to take my great aunt out and remember the amount of flies being uncomfortable. Waited until now to go back due to distance after moving and was quite disappointed with the service and speed of things, especially considering the rush only seemed to begin when I was getting ready to go. I'm not sure if they need another associate of what but they charged me incorrectly and my baked potato was dry. Love the daily specials available and the new Brussels sprouts but the company brand has really gone downhill. Great bang for your buck on those days ! read more

Kristina was awesome she was on top of it. She was so great with my kids and went above and beyond for us! It was the best experience with her. Super friendly. When we come back we will request her from now on. Our best experience at ANY red lobster was with her. read more

this was the place o go , but after to night no = we are semi regulars here but ordered food it took way longer than normal and was not hot when arrived , had happy hour appetizer and admiral feast . then our "upgraded" side brussels spouts did not come out with meal and we asked = waitress said she check ... never came - i said to remove from bill - when bill came was charged full price for app and the meal .. i ask her checked with i believe manager who agreed -she left but when returned the app was reduced but the meal was still full price ,, this is unacceptable -- good bye red lobster we done read more

Rude server complaining about manager not allowing biscuits to be appetizers without a salad. (From sulfur springs) made sure to make a family outting a horrible experience. Food was either burnt, (Brussel sprouts) cold (3 oz steak) disgusting ("fried????" Green beans) And the beer was beyond un acceptable Our total for 3 adults and a 5 year old $98 We ate bites out of the disgusting meal. Do not recommend Do not support this location My family will not return to this restaurant read more

We ate here last night, and everything was great from the service to the food. We were very pleased and plan on returning in the future.

I'm going to start with the service or lack there of...they were short handed to the point that their greeter had to get our drinks. We still waited a while before ordering. There wasn't a lot of people there which I can see why. I don't know if they're hiring but I do know that they should be, starting with the cook! How do mess up sea food?! What you see in the pictures are leftovers! We didn't want a carry out! The food was so disgusting the shrimp that came in the pasta had tails on them! (If you look closely you can see it in the picture) what you can't see is the hair that was also in it. Red Lobster in Greenville Tx has really gone down hill. I can't believe what i encountered here! I should have gone to a burger joint I would have did better. The manager took off the meal that had the hair in it but I still left disappointed and cheated, the check was seventy something dollars... Do not eat here because it's not worth your time nor appetite! read more

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Worst red lobster restaurant I have ever eaten at. Food and service are usually terrible. Restaurant is usually filthy. Manager is very arrogant and rude. Some people I have spoken to about this restaurant said they got food poisoning from eating here. I personally will never go back. read more

You pretty much know what you're getting in terms of food when it comes to red lobster. The biscuits were fresh and their new kung pao noodles were good, had a little kick to them! Unfortunately, they were out of all the red wines and over cooked my wagyu burger. Other than that, service was great and I love their new rewards program. read more

The food is frozen. Red Lobster site has changed over the years. Most all of the food is frozen and then cooked. Ate inside On gift card. The service in the bar was great compared to the dining room. The inside was clean and organized. Too many team members were hanging around in the bar. They were talking loud on their phones. read more

Been sitting here for almost 45 minutes waiting for dinner entrees to be served. Terribly slow service. No apologies from server. No manager in sight. read more

On August 9, 2024, myself and friend went into the red lobster in Greenville, we waited at the door for at least ten minutes. There were 4 cars in the parking lot at 1:20 on a Friday afternoon. We finally tracked down a waitress who had to go to the back to get the manager to seat us. So we took a couple menus off the front desk to look at while we waited.When the manager came up to us she SNATCHED those menus out of our hands only to give 2 more of the exact same menus, then she snarled that she had been making SALADS then marched us to a booth slapped the utensils on the table and marched off in a snit! Leaving us with no apology or greeting, just her back as she stomped off to the back. We were stunned by her behavior, we looked at each other and simultaneously laughed and said do we REALLY want to eat here!?! As the answer was a resounding NO from both of us we left! Shameful to have a MANAGER treat customers this way! Especially when prices are so high and I'm sure business is SLOW! We left with a very bad taste in our mouth and we never even had the chance to EAT THE FOOD! ZERO STARS is what they deserve but as that is not an option I'm leaving ONE! Shame on Red Lobster for hiring such pitiful management personnel! read more

I had a good experience here. My waitress was extremely nice and extremely efficient. The food was very good. I love the Coconut Shrimp and it was perfect. My table was perfect, not too hot or too cold & was very clean. I have zero complaints. I will be back soon. read more

You guys sucked. Food was cold, Glenda was a fool. Camryn and Benny were awesome. Ordered endless and the manager cut us off after TWO refills. Darlene (GM, Glenda) came out and told us to leave at 20 minutes before closing. Disgusting, will never visit again. read more

The food was hot and delicious! They were busy but the staff kept the food and drinks stocked! The cheddar biscuits never disappoint. The restrooms and dining area was clean! read more

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We haven't been to this location in years and thought we'd try it today. The salad, bread, and baked potatoes were good. The fried shrimp was less than average, tasteless. I would have given it two stars but our server, Dru, was awesome. read more

This Red Lobster location is conveniently located off of I-30 in Greenville, Texas. Our server was Aniyah, who was Kind, Patient and Professional . This was our first visit and we truly enjoyed it. As you can see in the photos, the food was delicious and fulfilling. The three of us each had something different to eat. Aniyah was also very attentive by checking on us frequently. The restaurant needs updating, but was clean. The food was inexpensive and wonderful. We will return. Thank you read more

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My husband and I love Red Lobster, Greenville Tx . We were there today,and had the most wonderful food with an amazing server by the name of Christina. She's waited on us before and is always so kind. My husband has had a few strokes in the last few months so he talks and moves in slow motion now, Christina is so patient with him. She's always so helpful,she always makes sure our drinks stay full along with our bellys! She stays on top of things just as a server should even when she's super busy like today. We will definitely ask for her to serve us in every future visit from her on out. Keep up the fantastic job Christina!! Thank you!! Diane read more

Don't waste your smile or time here. Christina was Unprofessional, rude from the start. Sat for over 10 mins. Had to ask for someone to greet us. Then it was down hill from there. This is not where you get your small town charm fix from. Find somewhere else where they actually want to serve and help make your dining experience at least good if not great. We all choose what we do. She needs to rethink the service industry. That industry is not for her. read more

To be fair this visit was on valentines day. Given that, i think it went ok. The wait was an hour but it was so disorganized and crowded by the front door that words cannot explain. They need to invest in a better system to notify you that you table is ready. Screaming at the top of your lungs is not it. The situation made it so you couldn't leave the front area to make it less congested because you would not be able to hear when they called your name. The staff were pretty attentive and nice considering the busyness. A funny note: three of is ordered lobster bisque soup. The waitress came out with one bowl and said the other two would get fresh soup. Um. Huh? So my husband took the bowl of bottom of the pot soup while my sister in law and I waited for the fresh stuff. Maybe they should have just explained the delay and brought us all "fresh" soup. Just saying :). read more

The food was really good. Especially for Father's day weekend But the service was slow and my tea sat empty the ENIRE meal. Both the waitress and manager kept passing, but it would take navy signal flags to get their attention. No sauces ever arrived. No cocktail. No tartar. Erin, the waitress, seemed somewhat scattered. We even had straw wrappers flying around as the table of adults, 35 to 75 y/o were tearing the ends off of straw wrappers and blowing into them. One landed right in the edge of my wife's plate. Would you want someone's spit in your food? The kitchen were the ONLY ones that had there crap together. read more

Years later... They still have quality food, OUTSTANDING customer service and a few new items on the menu that weren't bad. (Lobster Mashed potatoes) It's ENDLESS SHRIMP season which is a must for me. The honey Sriracha shrimp, grilled teriyaki & shrimp scampi were delicious. But in all honesty why I love this location is the customer service. Ivan is an exceptional waiter!!! read more

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Allergic to seafood. Ordered steak so tough had to get manager she was great and my steak was excellent on the second try . I would go again

This Red Lobster location is pretty terrible. Walked in on a Monday lunch and there was no wait. We got seated and three of us quickly got the endless soup and salad, while the fourth person got endless shrimp. We ordered our salads as well as our clam chowder for soup. Took quite a while for the clam chowder to come out because they were making it. Made sense, but I couldn't even keep track of the number of times our server said that it would be right out. No reason to keep saying the same thing if it was NOT going to be right out. My brother could only order one shrimp option at a time for the endless shrimp, but it would take FOREVER for each one to come out. And yet again, our server kept saying it'll be right out when it clearly was not going to be. To be honest, it felt like they were just trying to annoy us to the point that we would just stop eating our unlimited meals and just leave. Try to avoid this location if possible. But who knows if there's a better seafood place in Greenville so maybe it's unavoidable. read more

Do not waste your time and money here. I've waited 15 minutes to be sit, 15 minutes to get water, 15 minutes to put an order in, 30 minutes waiting for the food - which was cold and blend. The place is dirty and nasty. The service is a joke!!!!! read more

Dine in here periodically and it's always good. The Greenville location is our favorite. This last visit was exceptional! Our waiter, obviously seasoned industry professional and was working the floor as a new store management training. I wish I could remember his name. The level of service was above and beyond our expectations. Our meals were served hot and to perfection. And there was no shortage of those beautiful biscuits read more

Although service was great as well as waitress the manager not very involved in accommodating customers....out of salad but wouldn't replace with anything else so spent more money than planned ....pinned to not come back read more

This place is filthy. We all got food poisoning. The food was horrible even the salad. The health department needs to close them. The manager needs to be let go. Saw roaches showering up n down the walls in the bathroom and poop splattered on the walls read more

Where do I begin, waited for 30 mins in hot lobby to find they had given our table to someone else. I had to call a manager to get seated. It took forever for our food to come and then it was oily and soggy. We had to constantly ask for things we had already ordered. My son and husband had all you can eat shrimp and the waiter acted as it was an inconvenience to bring an additional shrimp entree. Terrible food and service. read more

The wait was 40+ minutes on a Tuesday night... our waiter Drew was awesome tho! Great food and great service, but the other issue was they were out of Walt's favorite shrimp along with several other items on the menu... overall the experience was great but I've been to many better managed Red Lobsters across the United States.. our waiter really did do his very best to mitigate all the management issues.. he showed up to take our drink orders with a fresh warm basket of the delicious cheddar bay biscuits mere seconds after we were seated! I couldn't be more pleased with the service, despite the poor management of available tables and space. 5 star experience if they had managed their available tables and space better. read more

Not trynna be a Karen but this place is absolutely dirty and gross! All of our orders were wrong, food presentation was terrible. I'd never come here again!! I'd give a zero if i could, nothing was good except our server she was great no complaints about her and the manager was kind enough to write off our orders My husband ordered a medium well done steak and it was almost rare he cut into it and the plate was covered in blood food quality was poor read more