This Red Lobster in Dearborn Heights was a destination for birthday shenanigans to celebrate my cousin's birthday. We dined with a party of eight. Please note a couple things: 1) your party needs to all be present to be seated, 2) your party can only have a maximum three checks per dining party, and 3) the expected tip is at least 20%. I recommend that large parties have cash to pay the bill and not expect separate checks. Our server, Jerry/Jermaine, was very cool. He told us about The Ultimate Spend Less Shrimp Special. I was the only one in my party that ordered it and everyone regretted not ordering it too. The Ultimate Spend Less Shrimp $15.99 special includes: Garlic Shrimp Scampi, Shrimp Linguine Alfredo, Popcorn Shrimp & Chesapeake Fries. It was a lot of food for $16. Screaming: Winner! Winner! Shrimp dinner! As always the Red Lobster Chesapeake rolls were a hit arriving to the table right out of the oven multiple times. Fun Fact: Did you know that Red Lobster invented Popcorn Shrimp in 1974? read more

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We decided to give it a shot because we seen commercials were a new CEO excited about seeing if it was any good it actually was the food was good. Our waitress was good and the ambience was family oriented. read more

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My husband and I go there on a regular basis. I'm enjoying the "new" menu options as well as some old favorites like shrimp scampi. The portions are good, and we typically have enough to get carry out containers. I love the wait staff at the Southgate, Michigan location that takes the time to assist the customers with choices of menu items. I have to mention they have a really good rewards program that allows you to get bonus items with your order, whether it's take out or dining in. Kudos to the management!!!!!!!!!! read more

I had the lobsterfest boil and it was cooked perfectly. I usually expect the quality to be subpar from my experience from other locations but this was not the case at this location. The cooks on staff the evening of 4/16 need to be given praise for their cooking skills. The lobster and shrimp were cooked perfectly. They were not overcooked where the seafood becomes chewy. Great job. read more

The service was subpar!!! It took 45 minutes to get 3 drinks that tasted like they had ZERO alcohol in them I ordered Dragon shrimp it took forever the waitress brought out Dragon lobster but assured me it was shrimp then when I told her it was lobster she was gonna take it back i declined and she charged me for the lobster....it was a terrible experience The food was ok but they definitely need to work on customer service....bland and real blahzay!!! I won't go back!! read more

First off I would like to thank Ashell for being a super awesome waitress. She did her best to accommodate us with everything we asked for. Now on to the bar staff, she was very slow and social. We ordered drinks that took over 20 minutes to be made mind u, it's like 9 people in the entire restaurant. Our waitress alerted the manager about our wait after we cancelled the second round of drinks. The manger comes out asking how the service was and she was a terrible person. She has a very nasty disposition about herself and she treats her staff like trash! We won't ever go back but ASHELL IF U READ THIS, u are TOO AWESOME TO WORK THERE! QUIT IMMEDIATELY! read more

we had the best server ever she was so amazing I always order the same meal whenever I go to red lobster she recommended the lobster lover duo and it was so, so good shout out to Shaina Our waiter such and amazing person. Can't wait to come back i will definitely be recommending her. read more

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When I come here what I get is always cooked to perfection food was amazing good service from our waitress was excellent ambiance was great read more

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The server was nice, it's just the entire dining experience continues to be lack luster at Red Lobster from its hey days. They have gotten rid of salad all together as a side for seafood entrees, which is sad and a bummer. The time before this visit I learned Red Lobster stopped purchasing cucumber and tomatoes when they still served salad. The presentation a plating is uneventful to me, especially since I've been eating here over 30 years. I go for the nostalgia, but k can def prepare my own seafood much better or dine elsewhere. The cost of the Ultimate Feast has gradually increased, yet looks more wimpy. The ambiance at this location had very dark lighting and I'd prefer it to be somewhat lighter. read more

Red Lobster - Ultimate Feast with baked potato - Seafood Near Me - Dearborn Heights, Michigan

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Yesterday a co-worker and I decided to go to this Red Lobster and we were offered a table as I walked in the door basically. The manager was out there amongst her staff and y'all she was supporting her staff as well. The staff looked like they were working. Everyone seemed pleasant and professional. We had a very sweet waitress and she answered questions, made sure we were good. She checked on us numerous times. And just overall great service. The drinks and food was delicious. We sat at a table for 6 and it was just the two of us. Very accommodating. We got there around 5:30 pm and I was home before 7:00p. Enjoy!!! read more

Latavia & Curtis were wonderful servers and the food was awesome. I live up the street from the Southgate one, but I must say the food is much tastier at the Dearborn location. read more

This Dearborn heights location was just no, smh. I dined in yesterday, quiet ambiance, not busy, ordered 3 meals, one for myself, 1 for my husband and son Togo. I asked for my salmon bowl and steak entree to be topped with crab and the waitress said she couldn't do it. So I ate my meal, and when I got to my husband he was about to eat, he cut into his medium well steak and it was not cooked correctly, too much pink. I called and was put on hold for almost 10mins by the manager Dena. I called back and the manager apologized and said she was free now. I explained her the issue and she asked would I be able to return today, I said no I'm on my way to work but I can tomorrow. She said she can remake the steak but to bring the steak he didn't eat there tomorrow. I had never heard of that but I agreed, I guess this location has a different policy, so I took it out the trash and boxed it back up. I asked her to remake the whole order. She asked, you want the whole order remade, I said yes for my inconvenience, the steak wasn't cooked properly and now I have to travel back up there, she agreed. I also asked about the crab add on, she said it can be added to anything, then she said after placing me on hold that it's only certain dishes. She then said I couldn't get it on my steak/lobster combo because it was the daily special and I would have to order a diff steak. Then she said I could've gotten it if I told the server right then and there that I wanted it added as placing my order which I did, long story short she confused me with the you can add it you can't add it as she sounded confused herself but she said she would add it when I pick it up today. She also told me that she would arrive at 12 but would have a meeting from 12-2, and said she would see me tomorrow (my opinion) insinuating that I have to go directly with her for the meal replacement, I asked her if she can let another manager or the staff know about my issue because Idk when I would be there so she took my name and number and said she would. Guess we will see today, smh read more

Red Lobster - Steak/lobster combo - Seafood Near Me - Dearborn Heights, Michigan

Well, we come here a lot. I mean A LOT. Not crowded, no one at the bar, good, but...This time there's no bartender so we can't sit at the bar. However, a gentleman walked in and went right to the bar and sat there. I don't know why he could and we could not. We were seated in that vicinity but at a table. Yes, they still served drinks, but the Berry Sunset Lobsterita was (is) horrible. And although the waitress is nice, she offered no solution to the fact that the drink was disgusting and I was still charged for it. Annnnnd they had no saucers for our biscuits... Come on! Yes, she did keep checking on us, but this 3/4 drink just sat on the table-undrunk!!!! It sat, and sat, and sat...NOTHING. It was not crowded this evening, but I was quite disappointed, I guess you have to come at a certain time of the month to get what you want. I won't be back Bull*** read more

Sterling was amazing! He truly was patient and very professional! I almost forgot which red lobster I was at that's how amazing the service was! read more

Austin "AJ" went above and beyond. My party gave him a hard time and throughout the whole time, he remained extremely professional, upbeat and kept a smile on his face. For this experience with AJ we will definitely be back as well as refer people to his section when they go! Food came out popping hot and fresh! read more

My ladyfriend and I recently had dinner at Red Lobster (Dearborn Heights) . We went twice , different days,and each time we enjoyed it. The service was extraordinary (Carrie) store #124 The food was great. I had Wednesday's Surf and Turf special and had Cod on Friday, both at reasonable (special) prices It's very quiet there now with few people coming in but I believe they think you've closed. We will continue patronizing you I & G Dearborn Height read more

My customer service was great I had Sterling as my server he was very patient and calm and I loved his service definitely coming back

Normally I would give 5 stars to my experience, but not this time. I ordered the family seafood boil!!! Let's just say this isn't something that I'd recommend to anyone. Each item tastes bland. The garlic butter sauce is simply butter with an excessive amount of garlic that more than likely is minced garlic from a jar. The lack of seasoning, consistency in flavor let me know that none of the items were cooked together. Simply tagging a title on a dish doesn't make genuine. I ordered two sides of sausages to include in my boil, they were fried hard. I also ordered the Cajun sauce, it's too greasy. Listen, the idea of adding to your menu is epic, but please enlist someone who knows how to pull it together. The biscuits are on.point as usual. Would I purchase this $100.00 plus item again? No! I will continue to patronize Red Lobster, but I'll stick to dishes that I know are excellent every time. Here's the thing, I read a review that warned against the seafood boil, but I said, let me see for myself. Hmm, I should have listened. The service was good as usual. However, I ordered online, but had to wait roughly 20 minutes once I arrived. Needless to say, my thought was, man this is going to be delicious. I was looking for the flavors to be as rich as your mussels, lobster, and shrimp dish. So disappointed!!! read more

The Red Lobster On Wayne Road In Westland Has Great Service The Waiter Michael Serve Are Table 5 Time Now He Dose A Awesome Job You Can Tell He Love His Job read more

I decided to come here because my kids were annoying me and my husband. My husband and me came here and ordered our food like usual until we saw a rat run under our table. I obviously screamed and told the waiter. They just replied with a shrug. I do not like this restaurant and I decided to become vegan after this. I do not recommend the place, don't come here. read more

This was thee worst experience I have ever had at this location. First we arrived for a party of 6 for my mother's 73rd birthday and was told we had to sit at 2 booths at the bar area. Asked the manager for a table and was told we would have to go on the wait list(1 hour+) because they have people waiting. SMH. Why when I have a reservations?... our server at the was completely overwhelmed taking orders, making drinks and making the server's drinks. The photo is of my steak. I sent it back and told them this is not a filet. The manager told her it was and she brought it back. This is far from a filet. I'm so disappointed. If it was not my mother's birthday I would have left and went somewhere else. At least my mother's food was good. read more

Red Lobster - 6 oz. Center-Cut Filet Mignon* - Seafood Near Me - Dearborn Heights, Michigan

I ordered online through the company website. My pickup time was at 3:16pm in which I arrived on time. After about 20 minutes was told that my order was being bagged. Another 20 minutes later was told again by a different employee. I stood in the lobby for an hour before I received my take out order. Just ridiculous. I could understand that it is Mother's Day which is why I ordered online and expected my order to be ready. NOT READY!!! read more

The food at this location keeps getting worse with every order. Today will be my last order from Red Lobster on Telegraph. I ordered delivery of popcorn shrimp, a Caesar salad, and a dozen biscuits. The popcorn shrimp was cold and the biscuits were cold, extremely dry and burnt...they tasted horrible and went right in the trash. The salad was rather sad looking and there was no dressing included. And you should have seen the way my mean was bagged up. It was a complete mess!! My previous two orders were a flop as well. From biscuits soaked in oil, missing items, and undercooked fish. Three strikes you are out! read more

Red Lobster - Sad looking Caesar salad without dressing included - Seafood Near Me - Dearborn Heights, Michigan

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Our server Carrie was theeeee BEST! Food was good and service was exceptional !! We will be back!! Thank you to her for making our experience even better !! read more

first off I extra crab meat it was an extra seven dollars. They only put two pieces snow crab piece ..second I ordered fish and chips. The fries were cold. It was one piece of fish for $20.00 2 hush puppies that were cold. Red lobster is not your fine dining place but a nice little neighborhood place to go get something to drink and you know it's full your stomach up right quick but the quality of the service and the food has went down to zero. NO STAR!!!!! read more

Well, went there last night. I waited 20 minutes past the time they told me the order would be ready. This is beyond ridiculous!!!! They were not busy from what I could tell....not a lot of cars in the lot and they did not have orders hanging up to fill at the carry out station. There was my slip and one other. At first the girl at the window said 5 minutes....not too bad......or so I thought.....ended up being the 20 minutes. I thought the purpose of calling ahead was to have your order ready when you got there, especially when they give you a time that it will be ready. I'm starting to think that they don't start to prepare the food until you get there. The staff is not friendly at all. They barely speak to you. I think I will try another location in the future, even if I have to drive further out......IF I decide to order again read more

This time we visited on a Monday, which happens to be Endless Shrimp night - hubby's favorite. It actually was pretty packed for a Monday night; it took about 5 minutes for the host to clean up a table for us, but everyone was friendly. The place looked like it had a rough day - dirty floors, etc. but we did come at the end of the night. Our server was ok, but to be fair, she was really busy. All the staff appeared to be working hard. It took awhile to get waters and silverware, and the time in between our next shrimp plates was really drawn out. At one point, we were sitting with empty plates for a good 5-7 minutes, though we always ordered our next round as the last was dropped. We only received one set of 4 biscuits, which is fine, but they usually bring at lest one more basket. The lobsteritas weren't as strong this time - looks like we may need to stick to Sundays if we return. We had a hard time with our gift card this time as well - those pay-at-the-table screens rarely work. I do want to say that the food was very good. Everything came out hot, fresh and crispy on hot plates, so the kitchen staff definitely knows what they're doing. With prices the way they are, honestly, it's a pretty decent seafood meal at a decent price. You can find much better service and food that may be more inventive elsewhere, but it will cost double the price of Red Lobster. Without a gift card, I'm not sure we'd come here often, but these last 2 visits weren't bad. read more

Red Lobster - Crispy Brussels Sprouts - pretty tasty! - Seafood Near Me - Dearborn Heights, Michigan

I'm so done with red lobster..! I was there the other day. I walked in and placed my carryout order and went to the bar and had a drink. It's been 25 minutes and I'm not thinking nothing of it, but then a couple came in. Ate their meal and I still have not had my carryout order. One manager a male said that they were working on it. This is 55 minutes from my ordering. Then another 10 minutes go by and a female manager said that they were working on it. So it took a hour and 15 minutes to get my carry out. Here's the kicker. My order was only A BOWL of CHOWDER and LOBSTER DIP. I wanted to see if they would take care of me because this is unacceptable. They did not the only thing I got was, we are so sorry for the wait. OK well that wait with no compensation is gonna cost you a customer. The food isn't that good anymore anyway. I would have taken a piece of cake or something. It didn't have to be a meal it could even have been an offer for l another drink and an hour and 15 minutes for chowder and lobster dip. Good bye Red Lobster. I just have been having too many issues with this location. The only saving grace is there Wayne rd location because the Plymouth location is not the best location either. Plus if I might add the vibe is not good. No one looks happy. read more

I would give them 0 stars unprofessional I ordered a seafood boil that I didn't get to eat because I got full off appetizers I needed a to go container for my seafood boil . My waiter brings me 2 small black containers and I mentioned that it is completely too small for me to put my meal in . He then walks away and comes back with a big seafood boil container and says his manager said she will let it slide this one time . Which totally confused me because I am a paying customer . The manager is an African American heavy built woman brown skin with glasses and wears a face mask . The waiter is an African American brown skin guy with weight and height on him as well just to describe the people involved . As I spoke with her as being a paying customer no one shours come support red lobster and have to deal with unprofessional people when you are looking to have a good time . My time was ruined experience was ruined do not recommend this location at all you want good customer service go out far . -20 STARZ . I went on August 7,2025 around 6:00pm to red lobster . And that will be the last . read more

Long wait because people called in for reservations and just show up without waiting in line and we aren't told the wait time. 40 minutes. Shrimp was greasy. Biscuits good. Portion size good. Service slow and not very friendly. Dusty window ledges and food crumbs on floor. Drinks so watered down. read more

DO not come here!! This location is by far the dirtiest. They don't clean and just avoid it at all costs. All red lobsters are disgusting i got food poisoning from multiple locations in the past few months and years. read more

The service was great my waitress was wonderful The food how ever was over cooked and hard to chew the steak was hard to chew and the lobster tails were rubbery and over cooked baked potatoes crunchy over cooked as well Not the same red lobster that I grew up with that's too bad I expect better quality for the price I will not be back read more

We did a takeaway from Red Lobster during COVID-19. The app was super easy to use for placing our order. Upon arrival for pick up there was a couple people in the lobby all practicing social distancing. The young man behind the takeout counter was very friendly and quite busy checking in orders and packing food. I haven't had Red Lobster in a few years so this was a nice surprise. The only thing that I didn't care for was the Langostino and shrimp dip. The portion was a bit small and it was pretty bland. Everything else was good. I was pleasantly surprised at how tasty the Crab Rangoon stuffed shrimp were. They were lightly battered, butterflied and lightly fried. The stuffing was plentiful and tasteful. The cheddar bay biscuits are still pretty fabulous! I appreciate their approach in keeping themselves and their customers safe. read more

My server was excellent at refills, boxes, and timely delivery. My Caesar salad was over-dressed for my taste. The lobster bisque was loaded with chunks, and served at a perfect temperature. The $15 4 course feast choice of entree for me was salmon, cooked nicely. Side of mashed potatoes was meh. The Cole slaw was surprisingly good. Great value Wednesday or Thursday. read more

Red Lobster - Happy hour specials - Seafood Near Me - Dearborn Heights, Michigan

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the tall black guy with short hair that was working 10/07/2024 5:00pm gave a horrible service experience. we weren't greeted properly, he forgot to place and send in our order so we were sitting waiting for an hour without even a "sorry for the wait". when we finally got our food it was cold and i can tell it was sitting there the whole time we were waiting. Still no sorry when he gave us cold food and we were told it was forgotten. save your time and money read more

I'm here at the Dearborn heights location, endless shrimp, nothing to write home about crowded short staffed, shrimp scampi much too salty, coconut shrimp not favorable, shrimp Alfredo sauce thick and warm, pasta dry, clam chowder too much butter it's was swimming around the bowl. Of course the biscuits were great, as always. I asked for Tabasco sauce, they brought me cocktail sauce. Drinks ok too. Go figure. read more

Forever to be seated -45 minutes - long time for everything! Ladies bathroom a mess. My wife refused to even use it. The only reason I did not give a worse review is that the food when finally got it was good Looks like a serious management problem for this location read more

Siiiiiiigh..... When did lack luster service become the norm? Red lobster was amazing when I was younger. Food was always consistent, service was quick and friendly. Where did THAT restaurant go? Can we get them to come back? I wanted to love my experience. Haven't been to one in a number of years. However my slow service, filled with attitude, unprofessional loud personal conversations and the feeling that we were bothering them killed all that for me. They have completely lost me as a customer. There are to many restaurants in the downtown area that act like they WANT my business, why keep giving it to a place that does not. Red lobster cancelled read more

The food was good. Our waitress, Thelma, was an absolute sweetheart. I mean honestly as sweet as apple pie, but as slow as molasses. Waited over 45 minutes for a kids smoothie and Bahama mama.... yikes. Food took forever. Over an hr and a half. I pride myself on patience. But it took entirely too long to see food. I don't blame Thelma, I honestly think she was overwhelmed and probably better suited for a lunch (morning) shift versus a dinner (evening) rush. I'd definitely go in when it wasn't busy and request her. read more

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Making reservation doesn't even matter at Red Lobster. It's actually normally for you to be waiting for a seat and even longer when you have a party greater than 2.....Yes I said "2". When we first enter...The greeter of course greets you (which this did happen), take your name, and hand you a device which buzz when your table is ready. Unfortunately when I arrived...I was seating with a group of 12 people, so yes our wait was much longer. The manager did get a booth back to back and we also grab another near 4 seater booth. Just because the large booths seat for 6 people but when the food would have came then we wouldn't have enough room for our plates. The food was great and drinks were strong...Yummy long island ice-tea which was only $5.75. Our server was a little slow but she didn't get our order wrong, so I guess she did OK. Please note -- if you are in a large group, then make sure you a split up because their tipping fee is 20%. (The server actually didn't mean not getting the 20% because separatly she cashed in more from each individual person.) read more

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