Great food! Great service! Nice ambiance! The waitress was friendly and very personable. Food arrived in a nice amount of time and was good and fresh. read more

Red lobster on south Hamilton Road . Is under new management, I've been there twice, first time I was happy to support, however, 2nd &3rd visit with large party's to encourage their return, I was disappointed, staff very unprofessional, manager, female rude and unprofessional/unfriendly, food awful, some people from the party cancelled there order. Mine I have a picture, portions sad and taste worse, if I could I would have returned it, read more

Red Lobster - This was my $30 meal horrible - Seafood Near Me - Columbus, Ohio

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If a person like to indulge in a seafood dish , then this is the right place dine in. Mind you , sea food items can become so expensive , depending on the type of food selection ordered from the restaurant menu ! read more

The food was great and the service was also really good. The food did take a bit to come to and the same for the bill to come out but otherwise it was good. read more

So it's been probably a few years since I've had the Cajun Chicken Alfredo or even eaten at Red Lobster. I ordered a pick-up order and I can say it's nowhere near the same as I remember. The alfredo had no flavor, no cajun taste, or even a good taste. The few chicken I had in the pasta was so fatty and chewy. The mashed potatoes were ok but a little dry. I ordered a side of the biscuits and they were dry as well, had no buttery taste, and were cold. I was very disappointed and won't be going back. It's a shame because I used to like their food. read more

Red Lobster - Loaded mash potatoes - Seafood Near Me - Columbus, Ohio

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Well today's experience was not very good. I see why this restaurant has the low stars . Many years of good food down the drain now. The must have had a new cook because the mushrooms they served us were clearly not cooked and yes I took a pic. The lobster roll was not good either, nothing was like the old day's where quality was the priority. Sadly we will not be going back . Lessons learned our waitress was nice and even said the mushrooms didn't look right ! She had them removed as well as the disgusting lobster roll. Best thing was the cheddar bay biscuits but hey that's not seafood . Sorry Red Lobster your food quality has declined . read more

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It's a typical red lobster. Service was good, but the food left much to be desired. Nothing particularly wrong about the place, just not appealing enough to want to come back. read more

Waited 15 minutes or more for our drinks. Had our great cheese biscuits but got rather thirsty with nothing to drink. I hate to complain but server was nice but not the best. Had to go find him twice. Feel bad for him but it is what it is. Caesar salad was iceberg lettuce and overload of cheese. This place lives up to its 2 star reviews. read more

RIP. I've always loved Red Lobster, but I will NEVER go back to the Hamilton location again. It stunk so bad in there and I really wanted to walk back out, but the person I was with was not bothered. She noted that it smelled like "old carpet and mold". Dirt was everywhere (nothing is cleaned) and there was literal mold on the inside of lamp shades. GROSS!!!! The absolute worst with service being close second. Restaurant was empty but we had to get other people to get our server 3 times. She was not responsive, spending time laughing and socializing with other staff who were all loud and inappropriate. Food was disgusting!!!Got fish and chips. French fries were okay, but the piece of fish was just soaked in grease. I cannot believe this place is still open. read more

Great service from Mackenzie. Efficient, pleasant and attentive. Food was hot, tasty and delivered to our table quickly. Restaurant was clean and quiet. Very good meal. read more

I've generally been of the opinion that you can ignore bad reviews of chain restaurants, but i've changed my mind. My first bad experience at a red lobster because i did exactly that. Food was messy and soggy. Also only getting 5 of the spicy shrimp as half of a $17 entree is insane. read more

Red Lobster - Shrimp Linguini Alfredo, Seasoned Broccoli, Crispy Dragon Shrimp - Seafood Near Me - Columbus, Ohio

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Well after we got seated it took some time before our server greeted us. They were not very crowded either. We said we'd wait additional n amount of time then we were leaving. Our server, Aaron, finally got to us. He apologized for taking long. He was nice but our food was mediocre & mines wasn't ver hot. The only thing decent was the white sangria. Other than that, this place need to be shut down for 1. Deep cleaning! Food all caked in the window sill & trash in the benches. 2. Dusting & 3. Teaching greeters to maybe greet. Walking in the greeter said nothing except "how many?" And walked us to our table then left. I wasn't feeling this place but I did carry out my food so I can heat it up at home. read more

I want to start off by saying that this lunch was delicious. I ordered the Southwest Lobster Tacos with fries and it was better than expected. The fries were crispy and the tacos were layered properly (too much southwest sauce, but it was still tasty). Although I'm not sure if the fries should have been in the same container as the tacos, it was okay because the fries were not greasy. This experience is worlds away from my last experience here. I will most definitely order this meal again. I'll just make sure the sauce is on the side lol. read more

Red Lobster - Southwest-Style Tacos with Lobster & French Fries - Seafood Near Me - Columbus, Ohio

Friendly service , clean not a long wait, food came out promptly. Waitress was very attentive. I had no complaints at all the first time I visited this establishment. Was seated right away, easy and convenient parking, right off freeway,food was good everything I ordered was in the bag. Great job red lobster read more

If you like dining at an old favorite you never go wrong with Red Lobster. The weekly specials are great just pick the day that suits your taste. The food is always delicious and the staff was great. read more

Red Lobster - Seafood Near Me - Columbus, Ohio

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About 9:30 pm, Sunday (2qst) I stopped in at the Red Lobster restaurant on south Hamilton Road and ordered two flounder dinners (with cole slaw and a baked potato on one dinner, and broccoli and a baked potato on the second dinner). When I arrived home, there were NO baked potatoes in the order. I called the restaurant (614 864 3160), but nobody answered my call. I was on hold for about 30 minutes, then the phone went dead. I immediately called a second time and someone answered and took my complaint. It was not an employee at that restaurant. She advised me to call that restaurant's manager on Monday morning. My telephone number is 614 236 0940. My name is Sam. read more

March 2, 2024 9:38pm ordering my dinner and I must say most of the bad reviews on here are correct my server has brought me the wrong drink after forgetting to bring the drink. Smells like mold. Service is sub par. Red lobster you can do better.. read more

My husband and I are only doing carry out now that patio season is over. We are tired of the same old same old and wanted something different. Crab legs would hit the spot but we were hesitant to do them as take out - especially since they are pretty pricey. We decided to give it a go and we would do it again. The crab legs were sweet and juicy. I don't dip mine in butter even. My bakes potato was perfectly baked. For 2 of us we got 4 of the yummy flaky cheddar bay biscuits. They seem to be making them smaller but tasty just the same. So glad to take the chance on something different. This was the Red Lobster on S. Hamilton Rd. Definitely worth the price. read more

I've never ever left a bad review on any restaurant. but I left this place so angry that I feel people should be warned from going. we arrived at 5.15pm, it was quiet very quiet. we got seated, we didn't receive our drinks for around 20 mins. we put our food order in pretty much straight away, as we always no what we're ordering in advance as we have an autistic son who likes to be in and out. the waitress incompetent to say the least & Rude! we waited and waited for biscuits that never came until one of us went up & asked for them. after an hour our food was still not with us. I asked the waitress very polity how much longer for the food, her response was sharp and vile! 'well there's a lot going on in the kitchen' theres other people here. my jaw almost hit the floor, she then stormed of. we was nothing but polite and patient and to be spoken to like that was disgusting. so I got up and said no thank you, I'll pay for the drinks and we won't be eating here, the manager who came out didn't even apologize, only one member of staff seemed to care at the till. I wish before arriving I would of read the reviews for this red lobster as it seems most have the same experience. read more

Thursday, May 22, 3:30pm. SEVEN WORDS: Seafood, Cheesy Biscuits, Dated Decor, Good Value We arrived and were promptly seated. This is the benefit of living on a different schedule than the rest of the world. Huzzah! Our waitress, Brittany, attended to us quickly, taking our drink orders, offering the specials of the day, and putting in for our appetizer order. She returned promptly with our drinks and stuffed mushrooms and took the order for our Lobster Bisque; we were eating very light today - tapas, Deadliest Catch Style. The Stuffed Mushroom Caps plate was very hot! and the bisque was just right, too. When we let them cool down, they were fantastic, although I've rarely had bisque that's been less than great. However, the appetizer was surprisingly yummy....and EVERY RESTAURANT CAN SCREW UP Appetizers. - so when they do it well, it's fantastic. I quickly ate my cup of bisque and Brittany offered to bring a second cup and merely charge me for the bowl. It was all this cross of Ts and dotting of is that did a good measure to turn this from my ordinary "what you expect" 4-star to a 5-star. The deal was only sealed by the fact that 2 hostess/wait staff said "have a good day" on the way out. Those little OVERALL touches reflect on the diligence of management, and after my recent experience at Cracker Barrell, maybe you can see why i included SERVICE as an integral part of this rewview. Thanks Red Lobster - for keeping South Hamilton a vital dining stop for the near east side for over 40 years.! TIP: Judging books by covers is the fastest way to be fooled. This neighborhood isn't Polaris - but the food could very well be - at a very reasonable price. read more

my crab was uncooked, and my cheddar bay biscuits were terrible. bathrooms were disgusting, and my water had crap in it.

If I could give this negative 5 stars I would. My sirloin I asked for medium, it was well done and chewier than a leather shoe. The broccoli was so underdone it was like eating it straight up in the Kroger produce isle. Mashed potatoes were fine, but it's pretty hard to mess those up. The biscuits had NO flavor at all. Just soft flavorless bread. The $14 drink was weak as hell. I would rather spend $13 on McDonald's and get a chewable meal. I don't use A1, but they serve it on the side, it gave the leather shoe some flavor. Overall, don't go within 2 miles of the place, you'll lose brain cells. read more

I ordered dinner Sunday night via Uber Eats. My order was incomplete when delivered. Baked potato but no butter or sour cream; coconut shrimp but no pina colada sauce. Such a disappointment! Tomorrow I will have to go to the store and buy butter and sour cream for the potato I didn't eat Sunday night. I'm not sure what to buy to go with the shrimp. I did enjoy my bay scallops, though. read more

It was pretty good but I would not come back. The food was dry and took very long. People say the biscuits were very good, but I think it does not taste good. It is to garlicky and just did not taste good. read more

This experience was awfu. They didnt even have lettuce. Everything was cold. I wont be back

I have been to this location quite a few times (usually during endless shrimp) and the customer service is always great! I absolutely love all of the servers here! They are always so upbeat and attentive! The food is a little bland, but it usually comes out piping hot! Today, my daughter ate free since they were holding a coloring contest and whoever participated got to eat for free. That was nice! I ordered the shrimp seaside trio which was alright. My caesar salad was really good (which it always is at this location), the fried shrimp was nice and hot, the shrimp scampi was a little dry, but had a good flavor, the shrimp alfredo was a little bland (which it usually is at this location), and the baked potato was a little undercooked. Nothing that a little salt and pepper can't fix. We also celebrated my daughter's Gigi's birthday today and everyone came out and sang Happy Birthday to her after our meal which was nice! Thank you for the wonderful customer service (at all times)...this seems to be rare to find these days! read more

So this restaurant will always be my favorite for seafood. I've been going here or other locations since I was a kid. The servers here can be a little attitudinal but not all the time. I love my ultimate fest over anything. Definitely recommend! read more

Visited 3-26-22. 1'ish p.m. Biscuits barely done. They barely had any color. Completely out of chardonnay wine. Had about 1/2 bowl of coleslaw. Shrimp cocktail was good ( what's not to like). Got my bill & nothing was said about $2.79 for extra Alfredo sauce. Disappointing!!!!!!!! read more

I mean.... Why is red lobster still in business? The wait staff were great but the food is just bland or buttered to make you like it... I don't ever wanna go back. :( read more

Very disappointed the food was cold,biscuits was not done and the crab legs was so salty very horrible food.This was the 2nd time I've had issues with Red Lobster, I will not return to the Hamilton road location again read more

Services was ok. Food ok. Average. Place seemed dirty and unkept. Would probably not go again

I LOVE the fresh brewed ice tea at the S. Hamilton Road location in Columbus, Ohio. Most restaurants serve tinted brown water. This location's tea had flavor. Thank you, Amanda, for doing tea right! read more

I went to this Red Lobster for their endless shrimp deal in the fall. You start off with 3 types of shrimp (garlic, grilled, coconut, popcorn, Parmesan, Alfredo, sriracha, etc), then 2 sides. Throughout your meal you can order additional shrimp dishes, thus making it "endless shrimp." The shrimp dishes are decent, I liked their coconut and grilled shrimp especially. They would bring out additional dishes as you requested, although sometimes it took a realllllly long time to have those dishes brought out. I do understand that endless shrimp time is pretty busy though. The garlic butter bread which they bring out at the beginning are delicious, but very salty/buttery. The sides also seem heavy, even their vegetable (green beans, broccoli) dishes, although I know you don't go to Red Lobster for healthy options. Overall, food okay and service okay. read more

Red Lobster - Red Lobster biscuits. - Seafood Near Me - Columbus, Ohio

The service was terrible. When the waitress finally took our order she took a long time to bring our drinks. My drink was the wrong drink. Along with my entree I asked for a salad & cole slaw. I kept waiting for my salad..... another waiter brought our meal and I asked where was my salad. I couldn't believe it when she said that they couldn't find the lettuce!!!!!!!!! Never did get the cole slaw . The manager did take off the cost of my order Won't be going back there!!! read more

I have to go to this location every time. It's the closest one to my house, unfortunately. I am not sure if the problem is the kitchen, unmotivated servers OR just bad managers, but, service is terrible 100% of the time, always extremely slow. The only positive is that food is what you expect form a chain red lobster, not bad. When we plan to go, we usually go about half an hour before getting hungry, for the anticipated wait. read more

It's official, Red Lobster near Eastland Mall in Columbus, SUCKS! Crappy food. CRAPPY CUSTOMER SERVICE, and the tables and bar space are disgusting. I had to ASK the staff to wipe the table before they sat me down. I overheard another customer have to do the same. My waitress at the bar had a bad attitude (nasty nice- passive aggressive). No biscuits came to my table until about 40 mins after they sat me down. I chose to eat at the bar. I was surrounded by dirty dishes and nasty dirty napkins. The napkin my waitress gave me were even dirty/used. The place STINKS like dirty swamp water. IT TOOK FOREVER for my food to actually come out. The waitress got my order wrong, and then had the nerve to -at the exact same time- blame me for the mistake but apologize. I ordered stuffed mushrooms. They looked dreadful. Not like what I'm accustomed to seeing at other locations. They brought out my scallops...they were OVER COOKED. They only refilled my water glass ONCE after I had to flag her down and ask (again I was dining at the bar). That was my first time being there since moving back to Columbus 5 months ago, and yes, it will be my LAST. That place is TRASH! I would have given this place zero stars if I could. I HOPE someone from corporate/management is reading this. Get some managers at that location to clean it up, or you will lose money. Bad food. Filthy dining space. Awful customer service.... including the greeter at the door. She too was very cold and nasty (and that's as nice as I can put it). read more

I gave this restaurant a 1 star rating. I odered seared scallops. I recieved a total of 4 which were not seared at all. They were on a skewer originally because off them had holes in them. They were over cooked and extremely tough. The mashed potatoes I ordered I asked for some gravy on the side, which my husband always asks for. We received none. Not even any plasticware. I spent $3?.. and received terrible service. read more

Service was okay, very slow but the girl was alone. Food was okay, a bit on the cold side of warm. This is one of the shabbier Red Lobsters I've been to. Very old, dark, lobster tank looks dirty. Noisy, not really clean, dining room lights were on, went off during dinner,then got turned back on. The cheddar bay biscuits were served warm, not hot. Drinks were good but never refilled. The coconut shrimp was great, but we had to ask for the sauce. The potstickers were okay but trended towards cold. This was my second visit, still not the best restaurant I've been to. read more

We have eaten at this location for many years. That said,our recent visit will probably be our last. The menu has shrunk, and prices doubled. Things like sides were included,are now extra. Salads are no longer available. read more

Tonight was spur of the moment since I had a couple of Red Lobster gift cards that I need to get rid of and thought what the heck, why not get that for dinner. I got the crap alfredo with a side of waltz's shrimp and a baked potato. I also got seafood stuffed mushrooms and extra biscuits. Everything was prepared and cooked PERFECTLY. My online order said my order would be ready around 7:16 PM but I got there at 7:00 and everything was prepared, that's great! I was greeted at the door and a young lady walked me in, asked how my day was and how many I had to be seated. I told her I had an online order and she directed me to the window. She even left afterwards to go inform the carry out team member I arrived. Destiny N was my carry out hostess. She was quick and patient, even after having to get a manager to manually type in the gift card. While I briefly waited I noticed the place was spotless, something that's often looked over in front of house. Destiny repeated everything I ordered as she put it in my bag. The process was so quick and seamless on my end. I live downtown and I had left, gotten to RL, and was back home in 25 minutes. My partner couldn't believe it. It was 7pm on a Sunday which I know can be dinner rush and hectic but everyone at the front of the restaurant was prompt and kind from the hostesses to Destiny N. I will definitely return to this Red Lobster. read more

Red Lobster - Seafood Near Me - Columbus, Ohio