I would like to say something about jerry... I rented from this company for 10 years.. Sometimes things dont work out but Jerry has a very kind heart and soul... I was worried as a single mom and he did his very best for me. There a great company! Please rent from them! Jerry is kind and has a big heart which im thankful! Thankyou jerry for the 10 years of knowing you. ‍ shauna read more

DONT RENT FROM RED HAWK!! -Unprofessional and unorganized- They will randomly charge you for things whenever they feel like it and lie about it. read more

My husband and I did not have a pleasant experience while renting from here. As soon as we moved in Gerry called my husband screaming at him that he needs to put the gas in his name. Like okay we can do that, no need to get so emotional. He was awful to deal with the rest of the time we rented this home. Luckily, the owners decided to sell after a year so we got out in 30 days because that was the notice we were given. He clearly only cares about his property owners and not the tenants. I would steer clear from dealing with this guy as well as Red Hawk. read more

My wife accompanied a close family friend (who is looking to rent a new home) to view a listing under Red Hawk and Jerry Centner showed the home. While touring the home, our friend (future tenant) commented that the home appears to need a few repairs and Jerry snapped at her about it. He acted extremely unprofessional and told my wife and our friend not to bother applying and then proceeded to call my wife afterward and told her not to look at any of his other listings. After this run-in, I can confirm that we definitely won't. ***UPDATE*** Jerry responded below, but clearly has no clue what he is talking about. My wife is not a real estate agent nor has she ever been - she is a hair stylist and stay-at-home mom just trying to help a friend in need. I am also not an agent nor have I ever been - I am just a concerned husband after my wife and our good friend were treated with blatant disrespect and feel obligated to share the negative experience. read more

Red Hawk staff was very helpful and knowledgeable with assisting us with our housing needs. Jerry is very easy to talk with, and listens to our needs. Leasing our home was easy and when we have had issues with our garage door - they sent out their vendor on a timely manor. Jen , Yvette and Cam have been helpful with any questions we have. Very happy and will recommend them to all our friends! read more

My a/c went out today so I put in a work order through the portal and Yvette and her team had a vendor out on a 94 degree day in less than 2.5 hours. The technician was friendly, knowledgeable and resolved the issue with a part replacement in about 30 mins. read more

Stay away from this company! Read the reviews, they are legit! Jerry is unpleasant to work with. The first tenant he place was fine. After one year they moved out and then my property sat vacant for 5 months. For those 5 months he was not proactive, each time I had to call and follow up to see how it was going. His favorite line is that he had a showing this past weekend only to find out it's self serve showings. I found that during this time he was doing 'self serve' showings. Then his office (Yvette) called and to tell me that my washer and dryer were stolen from the property. When I asked if it was broken into her response was no they used the lock box. He held no accountability for it. Basically a loss for me. Then I got a new property manager who went in when she got the keys and the stove and stove top were just filthy, the hall bath had paint thrown in it and he returned the tenants deposit leaving it like that?! I matched his move out pics with the pictures my new property manager had sent me and can see clearly that the place was not cleaned after they moved out. I checked my portal and see that they removed my move in pics (from when the tenant first moved in) and he used those pics to show that it was cleaned by a made up company - Maverick Cleaning Services, LLC in Mesa. That cleaning invoice was in my portal. No record of them online, I called and a cell phone voicemail came on when I called. Jerry and Red Hawk Property Management is a nightmare. Stay away! I'm happy to share my experience with anyone who has questions. The worst experience and again read these reviews before deciding to put your investment in his hands. They are TRUE! Go ahead now Jerry with your reply. I'm actually anxious to hear what you have to say since you never did call me back after you were supposed to 'investigate' the stolen washer and dryer. read more

Red Hawk Property Management - Anyone heard of this cleaning company? Try to google them. They don't exist. - Property Management Near Me - Gilbert, Arizona

STAY FAR AWAY FROM RED HAWK IF YOU ARE CONSIDERING A RENTAL. I've never had such an unpleasant experience as a tenant. This place is a scam and I'm surprised they are even in business. Please save yourself the time and money. read more

As a tenant of this property management company I have never felt more belittled. To begin with any issues with the property are automatically blamed upon the tenants and in the rare occasion they do not make you responsible, timeliness of resolving the issues is inexistent. The day I moved in the closet rod broke and I was blamed for "having too many clothes" and was told to fix it myself and that I had 10 days to do so. The handyman who I contracted to come out said the rod had been improperly installed. Not to mention I had my apartment flooded and was forced to sleep on the couch for over a month with no reduction in rent whatsoever. read more

Jerry was a nightmare to work with from a renters perspective. Not only was he rude on the phone, he hung up on us because after nearly a month of being without air conditioning from the end of July to August he was upset that we bothered him on the weekend. In total, we ended up being without air for 33 days. Initially he wanted us to pay rent for September instead of crediting it due to not being able to live in our home for over a month. He would blame the landlord saying they were pushing for it to be paid, but Jerry knows Arizona laws in regards to tenant rights and he refused to follow them. The landlord parted ways with Jerry and we couldn't be happier to have a new management company. We are great tenants who pay on time every month and keep our rental in tip top shape. read more

These people are the most unprofessional and sketchy managing company I've ever known. Jerry is extremely scummy in regards to how he "works" with you. It's always nice when you get pushed out of a lease early during COVID right? What a laughable ignorant business. read more

My wife and I have been dealing with Red Hawk Property Management for seven years (more or less), and we were so lucky to have found them after dealing with several other property management companies in prior years. From the beginning, Jerry has been so respectful, informative, and helpful, representing our interests ethically and with fairness. A great team is working with Jerry in this company, making it a smooth ride using a great website and management system. We highly recommend Red Hawk Property Management for managing any real estate needs. Thank you for your service. read more

Beware Beware!! My Family and I, unfortunately, rented from Red Hawk for two years. As tenants, we ALWAYS ensured the rent and other charges were paid in full and on time. We never had a complaint from neighbors or city officials. We didn't cause any unnecessary damages other than NORMAL wear and tear. Contributed and treated their home as if it was in our ownership. The second year is when things started to get unpleasant with working with Red Hawk management. If you read their reviews, most of the five stars are only from the property OWNERS and not the actual TENANTS. This alone speaks volumes of how Jerry and his staff treat their RENTERS. Jerry and his team possess the same unprofessional demeanor and lack of compassion. It's only one side of the story, and it's theirs! There's a lot of blaming and stereotyping without stating facts. They will try to place so many fees on your account and with no appropriate time to pay. Anytime the owners wanted to avoid paying or being held accountable for repairs. Jerry and his staff will find a way to make the tenant pay and place the blame. The bottom line is that they work for the property owners and them only. I highly recommend skipping this property management company when looking for a home to rent. Red Hawk has caused my family and me tremendous stress and anxiety. I will never recommend such a company to anyone. The only good thing we got out of dealing with this unfair treatment, is it made us become homeowners! Stay away! read more

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This guy is bad news. Unprofessional. I had a buried in the ground broken water valve that his guy was unable to find for four months. Guess who got stuck with the extra water usage? That's right me. read more

Please stir far away from all PM companies in AZ if you can. I can only speak on 3 of them with my own personal experience. Jerry is a racist and is known for evicting tenants without owners approval. He is also known for charging tenants extra without owners approval. He sent me a 30 day notice then an eviction notice after i refused to pay for a descrepency in the rental amount. The previous PM was charging me $650 over the amount of the rental price . When I brought it to the landlords attention , i was given a 30 day vacate from Jerry. The previous PM tried subliminally telling me things about the landlord but nothing concrete. I wish they were clear. I would have been gone ! After I done paid for their damn house. Jerry in a months time accused me of always being late but HE knew nothing. I had an addendum that stares my rent is due on the 10th of the month which was signed and agreed upon by the owners! Im glad i was awakened because sometimes you get stuck with convenience! The judge would have sided with me if I had included the stealing of my money in my complaint . Im not done yet! Stay tuned will give you all an update ! Stay clear of RED HAWK PM company! If you must rent , rent directly from owners. Alot of owners are stirring clear of these bogus companies. Also if your landlord refuses to speak with you to clarify things - RUN and RUN fast! If anyone needs clarification please message me because I can and will back up anything I say! I appeal to anyone considering doing business with Red Hawk Property Management-DON'T! Just read all other reviews ! The proof is in the pudding! PM companies have become greedy , dishonest and will try and I repeat try to gaslight you into thinking you did something wrong! 9 years in the same house ? Really? I don't think anyone would allow you to stay in their home if you're always late! Jerry was a totally different person in court often apologizing to the Judge for his misinformation! Stay away from this company! The landlord claimed to know nothing about the increase in the rent. We are talking $650 extra a month for 4 years. Do the math?! It is not the tenants job to monitor who the landlord chooses to hire! If you want to stay in your place , question ever, get proof of everything and receipts! Sign a lease but check with the actual owner to make sure the amount is correct otherwise they will give you a vacate notice so they can charge the next tenants twice the amount legally. Renters Beware! Remember Arizona is a landlord state. Many of them hire these corrupt PM companies to act on their behalf. I challenge JERRY CENTNER to challenge anything I said because the one thing I have that he doesn't is receipts and proof! Like I said Jerry Centner is a RACIST! He mentioned I had 2 hearings which is indeed the truth and the reason why I had 2 hearings is because the first Judge found them to be at fault and so did the second Judge ! My only mistake was not mentioning in my complaint that they were stealing my money. Jerry failed to mention that while he was so affixed on the case not prevailing in my favor! He also forgot to mention that the judge specifically said had i had mentioned that in the actual complaint he would have ruled in my favor. I thought i would actually be able to tell it in court but that was t the case . We live & learn ! I accepted the vacate in 20 day notice simply because I had done my reviews on the RACIST and have spoken to others who have dealt with him besides the fact he tried gaslighting me with the if you do this and that then you can stay . I DECLINED! I was picking my poison ! 30 days it was . 9 years of furniture, git it done and was out 8/30 it wasnt until 8/15 that the eviction notice came after he realized he was getting a damn dime . So to sum things up when he tried to gaslight me as if we were some criminals, i declined , he then sent 30 day vacate on 8/1 i had 2 court hearings, yall are smart , why would the judge deem it necessary for a second hearing? The proof is in the pudding . Jerry was so soft spoken almost in a frightening way that i almost didn't recognize the person i spoke to days before. He thought it was a clear shot at me but the Judge shut him down . He then became overly apologetic to the Judge. He said I should be ashamed to call him a racist , i call you what you are! No regrets and i will go on every available platform to share my story so that all of you crooks can be stopped! If this were a lie why has others said the same thing about you?! You are a thief! Unprofessional and that annoying voice of yours is unbearable! Although you didn't have the opportunity to steal from me your clients did and i will see them in court . I saw you for who you are right out the gate and your reviews solidified it ! read more

Beware of this company! They'll take your application money and ghost you for a month. Complete scam artists. I applied for one of their properties after ensuring I was well qualified based on their criteria online. Needless to say I was shocked when I received a denial email based off of my monthly income, which exceeded their 3x gross income requirement.. a math error on their part. We all make mistakes, so I gave them the benefit of the doubt.. in my response I broke down my yearly, monthly, and bi-weekly salary for them, which they could verify through my paystubs, and requested clarification on why I was denied. I also followed up with a phone call a few hours later, and was assured by Kristi K that the broker, Gerald (Jerry) Centner, would contact me back. An entire week passes as I'm eagerly awaiting a response, under the impression that my application is being reevaluated (they pulled my credit after all), I get absolute silence. I contact the office once more, recapping the situation and poor experience, and still nothing two weeks later. Luckily I am not up against a move out date or have children that need to be relocated.. because the lack of communication from this company is astonishing. They had no problem, however, accepting my fee, giving me a complete bogus denial reason, and ceasing communication. My biggest concern is the amount of people they're taking advantage of. I'm also curious if the property owners that they represent are aware that they're treating potential renters this way.. Don't bother renting with this company. If they can't handle simple math and refuse to own up to the error, or straight ignore possible renters, how awful would it be to actually rent from them. This has been a blessing in disguise. I'm surprised they've managed to keep their license. read more

A business is only as great as the man behind it all. Jerry is an extremely reliable business man. He gets right down to business. I've been renting for the last year and I couldn't have been happier with my stay. The support is always available anytime something needed to be fixed. Rarely does anything need to be fixed because of the quality! The staff are a reflection of him. Everyone is reliable, professional, and they always accommodate the renters. The properties are beautiful and you can't beat his prices. I'm in the process of downsizing to a one bedroom and Jerry understood that I needed to have my rental verification and he answered after hours and turned it in the very next day. If you want good service and a good relationship you go to Red Hawk Property Management that's all I have to say. -Julian read more

Very disappointed dealing with this company and specially Jerry Centner. Contacted him May 5th to do my property management and continually had to call to get follow up information. Was told he visited property only to find out it was his son which I didn't have problems with had he been upfront about him not going there. Set up an in person appointment on June 2nd which he missed due to not "writing it down" he was apologetic and did show after my two phone messages and text. What was really a surprise was his attitude when I told him I was a retired Real Estate agent and did some research about how Coolidge is about 33% renters. I asked what he thought my home could rent for and he said he needed to have the office get that information. I specifically posed that question back in May so I would have thought that comp info would have been pulled since his company had the address and his son did a personal visit to the property. What further surprised me, he walked out saying we probably weren't a "good fit". I guess he doesn't like knowledgeable clients that expect call backs and follow ups. He unfortunately had excuses 100% for lack of follow through every time I contacted him. Clients/flooding, other things much more important than my future business. I did give 2 stars because he would eventually get back to me even knowing that he never programmed my phone number since he never had any idea it was me calling. I'm sure they do great for others. Jerry was right, "not a good fit". If you no nothing about real estate, he's your person. read more

I have been using Red Hawk for a little over a year now. When I first talked with Jerry, he was very informative and helpful. He did joke with me how many questions and details I had. I was handling the property management myself for 9 years and had another one property management company for about a year, so I was use to having to micro manage the handling of my property myself. Red Hawk has been so helpful and professional that I barely have to manage the property now. From: - My helpful Portfolio Manager, Evelyn D, who has been wonderfully helpful. - The web portal that gives me all the information/history about my property from tax forms, to photos from yearly and move out inspections. - To them setting up reminders like my semi annual tune up my HVAC so I do not have to call every time to have them set it up. I would definitely recommend hiring Red Hawk for your property management needs. read more

Half way thru our lease the homeowner switched property management co. The new co is Red Hawk property management who have excelled to the top of my list. We had been through months of difficulties when needing things done but with Red Hawk my needs are priority to then. In the 3 months since they have taken over I have had 2 after hour crisis. Not only were they resolved buy the top people at Red Hawk but they aldo followed up to make sure all is well. I would highly recommend RED HAWK PROPERTY MANAGEMENT they go above and beyond. read more

I'm a real estate agent and my clients loved a house that was listed by Red Hawk. The house was great! My client decided to proceed with an offer. Being in the industry, I've worked with several property management companies and most of the time the representatives I worked with are not very friendly. I started working with Adrianna. She was AMAZING!!!she was happy, friendly, wanted to help in any way she could and was a pleasure to work with from beginning to end. She was on top of e-mails and phone calls; she made the process very easy. I would recommend this company in a heart beat! Thank you Adrianna for everything and I look forward to working with you and your company in the future. read more

I have to express my frustration for my the unprofessional attitude and disrespectful responses from the owner of the company. I expected more professionalism and tact, however, I was quickly let down. Below is a list of Gerry's threats, insults, sarcasm, and rebuttals. This does not include prior unprofessional encounters. Per a conversation, he threatened legal action against me on the basis of "interfering with his money and being uncooperative". From his mouth, "I will sue you...I think I have a case against you in the small claims court". In addition, he tried to intimidate me by telling me that the line was being recorded. He stated that he personally gave me and my wife paperwork. After I explained that both my wife and I have never met him face-to-face, he corrected himself and said that he "personally dropped off the paperwork to our front door". I then explained that just because you say you dropped it off, does not mean that we received the paperwork (which we didn't). He then sarcastically responded, "Why would I lie?", to which I responded the same. In the same breath, he stated that he met me and wife at the bank before to clear things up. I corrected him and reiterated that we have never met face-to-face before (you must have us confused with other tenants). He called me stubborn and suggested that I was lying and being uncooperative. This is all over a situation where his employees had checks stolen from his vehicle (why these were left in a car overnight-idk). Also, Alex Centner's sole purpose is to find ways to take your money. He told me after my inspection that I would be getting my security deposit back, just to tell me two weeks later that our house was a mess. He blamed my 2 year old for breaking the living room shudders, despite us taking pictures of the already broken shudders when we move in. I asked for receipts of the services and parts that they apparently had to pay for.....I still haven't seen those. Bunch of crooks and unprofessional money hungry thieves. read more

Jerry and his entire staff are exceptional and do their job with the highest level of integrity. As a residential real estate broker, I am often asked by my clients for a good referral for property management... and without hesitation I send them to Red Hawk Property Management. They are professional, courteous, and very responsive. Additionally, if/when the client that I referred to them decides to change directions and sell the property, Jerry ALWAYS steers them back to me so that I may get involved and assist them in getting the home sold. That is peace of mind knowing Jerry cares as much about the relationships he builds with his clients as he does about his relationships with fellow agents. Thanks Jerry....keep up the good work! Doug Coats Long Realty Partners read more

Red Hawk property management and Jerry, the owner have been of great help in helping me buy and manage my properties in the Phoenix area. Jerry is extremely professional and there to answer my questions any time of the day. His quick responsiveness and attention to detail helps me tremendously since I am an out out if state client. He has always given me the right advise and kept his word. The property management company has been very thorough and found tenants quickly with very minimal vacancy rates. I would strongly recommend Red Hawk. read more

Being an out-of-state investor, I've had to rely on property management companies. In the last 6 years I've been through 3 different PM companies. One larger firm didn't care about my property, didn't market it aggressively and yet charged extremely high fees. They also weren't responsive to my tenants or me. I tried two smaller firms and they ended up not being honest, transparent and one actually stole from me. I was lucky to find Red Hawk. They set themselves completely apart just on their customer service alone. They ALWAYS answer the phone, they communicate regularly (discussing marketing strategies for my properties regularly); they manage the properties as if they are their own. I also like the fact they are transparent. I can log onto their system and see all of my monthly bills, current rent rolls, etc. I've also partnered with them to buy properties. Jerry, in particular, has worked with investors for years and understands the needs. He is direct, honest, and a heck of a negotiator. I highly recommend them! read more

I am edited my previous review and here is a follow up: The owner of this company contacted me, came to my home (!), addressed each concern personally, and got things done. I'm genuinely impressed with this man's willingness to step up and make things right. My pool needed attention, and repair. He brought the pool company with him, formulated a solution and got it done. So, on occasion there are miscommunications, crossed lines, etc., those things are inevitable. The owner of this company upon learning of an issue with a customer, came out personally to address it and resolve it; THAT says everything about him and his business. Thank you. read more

I have been worried about retaliation if I posted this review but I have had it with them. DO NOT RENT A HOME FROM THIS COMPANY!!! I don't care how much you like the house....RUN!! This is the WORST property management company that I have ever dealt with. WE HAVE TO CALL THE HOME OWNERS TO GET ANYTHING TAKEN CARE OF!!! WE ACTUALLY HAVE THE HOME OWNER ON SPEED DIAL!! Red Hawk is UNPROFESSIONAL...RUDE...FEES AND FINES coming up everywhere. We are forced into paying unreasonable HOA fines almost every month. We were told that we had to pay $300 in HOA fines BEFORE they would accept our rent or we would be evicted!!! We were not allowed to dispute the fees at all. I don't even think that that is legal!! Red Hawk will lock us out of the payment system and refuse to let us pay rent until the fines are paid!! My husband has even had to leave work EARLY to because Red Hawk said we had to drop rent off at their office by 5:00 to avoid a $100 late fee AFTER THEY LOCKED US OUT OF THE PAYMENT SYSTEM AGAIN!!! He has to drive the 68 MILES ONE WAY to drop it off and avoid eviction!!! UGGGGHHHH!!!! We are getting HOA fees like this almost every month!!!!! I don't even have a copy of the HOA rules so I know what I can and can't do. We have asked for them several times but never receive them, We always pay rent on time, fix the majority of problems ourselves and treat this home like it is our own. The major repairs that we have to report to Red Hawk take MONTHS to be taken care of. I am looking to move out ASAP, even though we really like the house. This is the third home that we have rented and this experience has been a nightmare!!! I wish we could just get rid of Red Hawk and deal only with the homeowners. If there was a NEGATIVE 5 I would give them that rating. STAY AWAY FROM RED HAWK!!!! read more

I managed my 2 properties with Red Hawk for about 8 months, and the owner Jerry seemed a reasonable person at first. But then, they dragged their feet on a collection job for the entire 8 months. Did nothing about it... Then i got word that he was very rude to my tenant during an inspection, and threatened to evict her (without my consent)... he said my property was "in the worst condition out of 500 they manage" and suggested i leave it vacant for 2 months for a complete overhaul. When he understood that there is no money to be extracted from me he gave me a 30 day notice... great job Jerry - you and your company SUCK! read more

I have been extremely happy with Red Hawk Realty & Property Managemeent! We have used them for investment property aquisition and management for the last 3 years. They are extremely responsive, professional, and honest in their business dealings. Based upon the relationship we have built we feel comfortable buying property sight unseen based upon their recommendations. I completely trust them with my properties and know they will be taken care of. read more

Jerry with Red Hawk realty really redeemed my experience and it was almost three years after it happened. He personally reached out to me to apologize for how his staff treated me and informed me they have made many changed to improve the customer experience. He offered a gift card to me to make up for all the troubles we had. Although I told him it wasn't necessary, he still sent it to me. It was the first time I felt valued by this company and I'm not event a resident anymore. If they continue to treat their clients with this type of respect, I know they will be a successful company. I wish Jerry many years of success if he can train his staff to offer the same type of service and empathy as he showed me. read more

Jerry was very helpful with the selling of our rental property. I would highly recommend their company for rental management and the selling of your rental property. He was very timely with returning our questions and concerns, and went out of his way to help in any way possible. I would not hesitate to use them again. read more

Nothing huge compared to the other reviews... lots of small battles; threatened with notices of eviction for having weeds in the yard after they were gone...Got nickeled and dimed on the deposit after paying for professional cleaning and tending to the yard. Long delays on repairs... They aren't the worse but they are looking to grab whatever they can; and I wish I had just got an apartment. Anyways, I have owned homes before but it was my first time renting a house due to contract work. I expect that this is common practice for this predatory industry. Good luck out there and please get out and vote. read more

After having an issue, Jerry was able to follow up with me and resolve it. He was very straight forward and honest and I would recommend working with him. read more

I recently had Red Hawk property management rent out 2 rentals for me and they did an awesome job. They actually rented out one condo the very first day it was available. Their team communicated great throughout the process. They have an accounting service that is easy to follow and sends reports monthly. They work with professional licensed contractors for any repairs needed. They have a very good tenant screening system. The manager is so nice and easy to reach. I also learned the Arizona Department of Real Estate recently recognized them on the Broker Audit Honor Roll which is a huge accomplishment giving me peace of mind and happy that I chose Red Hawk. read more

When I moved away from Phoenix, I honestly wasn't sure what I was going to do with my home. It was a bit of a crazy time in my life. Jerry and his team helped calm it all down. I was operating on a very tight time frame and a very tight budget. He met me on short notice, walked through the property with me, and then took it from there. 4+ years later, I can honestly say that it has gone very well. Tenants took good care of my property. Any issues that the tenant had were handled quickly and professionally. Checks always arrived on time. Vacancies weren't a problem. Documents were taken care of quickly and easily. I got updates and responses when I needed them, and wasn't bothered the rest of time. I've lived ~2,000 miles away during this time, and haven't had to worry about the property at all. Now I'm selling the property, and Jerry is helping with that as well. We're not through the process yet (I'll update afterwards), but we're well underway. So far it has been much of the same. Things are moving quickly, and Red Hawk is taking care of the details so I don't have to. I don't write a lot of reviews, but this one was important to do. These folks took a huge load off my shoulders, and I'm grateful to them for it! Nice job, Red Hawk. Keep it up! Thank you! Update: House sold. Very fast, very easy. I'm a happy camper. Thank you, Jerry! read more

Not sure how they got these reviews. This company is so unprofessional, rude and I will never EVER send any of my clients here.

I'll keep this review semi short and simple. DO NOT RENT FROM THIS HORRENDOUS management "company". As a lot of the previous reviews state I too was charged for ridiculous move out fees and the "owner" is exactly as described. Rude, unprofessional, condescending, communication that is in regards to issues you have go unanswered or are disrespectful. You can clearly see that by his "wonderful" responses to these reviews. He only cares about the money coming in whether it's his or the homeowners. AVOID. AVOID. AVOID. read more

Red Hawk managed my property for a year. Issues were constant, from little stuff like making us jump through hoops on items they never followed through on to missing a bunch of items during move out inspection. If I had not gone and inspected the house myself I would have lost thousands in repairs they missed. There were several service calls during the year, all with plans to send out one of their guys to fix it despite a clear agreement from the beginning that I would have the option of fixing things myself. I elected to do the service myself. Service calls estimated in the hundreds were quick and simple to fix. The tenant they found broke many of the rules and did thousands in damage during the one year there. When Red Hawk and I discontinued our association (at their election) they were supposed to find a new tennant for free since the one they found did not meet the warranty Red Hawk gave me. However, I have so little confidence in their abilities that I did the work to find my own tenant even when Red Hawk agreed to do it free. We found great tenants on our own. House is in great shape, service calls are few. We save thousands in fees and service calls. It was far more headache to deal with Red Hawk than to manage directly ourselves. read more

Jerry and his team have been managing 2 of our properties for 8 years now. They have done a great job finding good tenants, addressing tenant needs quickly, and when issues come up, they will also identify multiple solutions for me to choose from, which I appreciate since cash flow is important. I knew I had the right partner in Red Hawk when we had a pipe leak in one of our properties. Jerry sprung into action immediately, coordinated the remediation company, managed the repair process and also collaborated with me to identify any upgrades we should take advantage of during the time to make the house more appealing to tenants. This was a huge help since I was about to take off on a business trip to Chicago and I couldn't focus on the leak. Like any long-term relationship, there have been situations where we've had to work through issues, but I've also found Jerry very responsive and fair in identifying an outcome that works for both of us. Highly recommend! read more

DO NOT RENT FROM THIS PROPERTY MANAGEMENT COMPANY!!!! They are snakes. They will nickel and dime you for any little thing. I rented with them for 3 years. They had the nerve to give me only $44.00 back of my deposit!! They charged me 500.00 for AC Cleaning?!? Claiming we didn't change air filters (BS). We didn't replace out last air filter at the time of move out (I will admit that). We were to busy trying to move out with only a 30 day notice. But we surely didn't neglect the filters the entire time we lived there. The home was old and not once did it get serviced when we where there! They also kept 300.00 for drywall repair?!? Claiming we went in the attic and caused it?!?. We don't even know how to access the attic, not in there once! The actual Landlord didn't even agree with that charge. She told me I shouldn't have been charged for that, it wasn't our fault. She even tried calling them for us and they still refused to refund me. The property management team didn't know that me and the landlord had any communication. But we did in fact, they would stop by once in a while to check out the property. In fact she told me I was a good tenant. These guys are big time scammers. STAY AWAY. FOR YOUR OWN GOOD!!! read more