Well I had to try Gotcha after seeing all the beautiful, perfectly burger cheeseburger pix on…read moreGoogle Maps. Damn, did it deliver. Just look at my perfect burger - thick slices of tomato and onion with fresh green lettuce. All that stuff on top of the burger made this a very tasty burger. Fries were meh, bland and soft. Should've driven through McDonald's next door.

Food is meh... and they usually will fuck it up. Seriously. When they hit they 1st it it was…read moreawesome. But Spence then it's gone way down hill. Don't ask for a chili dog or a milkshake you won't get it

Maybe if the employee didn't mumble and face away from me when giving instructions, I would…read moreactually be able to understand what they were telling me to do. I ordered my food with a soda (in the process of ordering, had to ask the employee to repeat themself several times). They turned away after the transaction, and they were mumbling something from across the restaurant that sounded like "get the soda yourself" or something along those lines. So. When I was handed the food and not handed a soda along with it, I assumed they did, in fact, mean I should get it myself. Plus, I had paid for the soda and it wasn't given to me. Sooo. I went to the fountain drink station and started getting it myself, as I thought they'd said. Just as what I'd ordered and paid for, a large diet soda. The employee flew out of the kitchen with their voice raised a bit (not yelling, but alarming nonetheless), going "Ma'am, no! Ma'am!" I stopped in my tracks and they took the filled soda cup from my hand and said, "I gave you the soda already!" Uh. What? Then why don't I have it? It's not on the counter anywhere, either. So I'm confused and frustrated out of my mind, panicking a bit. What in the fresh hell was going on? They said something about how they'd told me to get the bottled soda from the fridge... Uhh when did you say that? And you never even asked me if I'd wanted bottle or fountain, 'cause I wouldn't have went for bottled, yuck. I was really upset because I was pretty shocked and confused. And over such a stupid thing...? I'm Autistic and have CPTSD, I admit my emotions are hard to control. So I went to my car to calm down for a while. I didn't touch the food, I'd lost my appetite. And I felt mistreated and like I'd been treated rudely. So I went back in with my receipt to ask for a refund. Same employee comes up to the counter. I present my receipt and original payment card, and I say, (admittedly with tears and makeup streaming down my cry-swollen face lol) "Can I please get a refund?" Employee: "What?" Me: "Can I please just get a refund." Employee: "Where's the food?" Huh. Why would a restaurant want the food back if they're just going to have to toss it anyway? I didn't have a problem with the food, I had a problem with the service. I almost felt like this person was acting like they didn't recognize me or remember, despite my distinctive appearance and the fact I'd just been in there, on an extremely slow day, no less. Plus, I had my receipt, proof of purchase, right on the counter. I honestly felt I was possibly being mocked or even gaslit. I had said before during the drink mishap that "I got confused," and after I had asked for a refund to no avail, they said, "Where's the food? I'm so confused." It also felt like discrimination due to me being Autistic. I come off as odd to people and they assume I'm stupid and make fun of me, I get it all the time. And I do indeed get confused. This experience felt like I was being made fun of and taken advantage of because my autism made me seem "stupid" to them. But clearly I also wasn't worth being spoken to audibly and without a mumble, nor spoken to in my direction so I could actually hear the employee and their instructions. I wasn't worth asking what kind of flipping soda I wanted lol. Anyway. After the employee seemed to act like they didn't know what was going on when I asked twice for a refund, I said "nevermind" and walked out. No maturity, no accountability, no apology. I get things are really nightmarishly tough in the world right now, and it can be awful to work in customer service. But that's why we need just basic respect more than ever. Even if it's just getting someone a burger or a soda. I know it sounds like such a small thing -- at the end of the day, I don't give a damn about some soda, I just want basic respect and to not be someone's doormat or punching bag to vent their frustrations on in the form of rudeness and cruelty. It just really messed up my day, honestly. I hadn't cried that hard in a while; I was just so confused and alarmed by all this.

Food was great! Portions were average (which I like)! It was a nice gentleman serving and acting as…read morecashier. I can see one cook in the kitchen. It's a hole in the wall. So the surroundings are old like a cafe. But the food is great! It's like the dive that you must go and experience! The place was clean. Just an old building...

Great Place!! 10/10 Fantastic Food…read more10/10 Customer Service 8/10 Outdoor Seating (we went on a hot day) 9/10 Cool Outdoor Decor

Neat looking burger and dog joint. We got here right before…read morethe weekend lunch rush! So much good food. Really enjoyed everything.

This is one awesome food truck and they specialize in my favorite meat - BRISKET! The sandwich was…read moregood and I don't like coleslaw but theirs is the best I've ever had. I called before hand to make sure I had the right location. They offered samples to try but that just made me spend more money. The chicken with green chili baked potato was delicious but the brisket sandwich was my favorite! The food truck/trailer was very clean and well presented. I ate in my truck but the owners knocked on my window to see how I liked it and if I needed any additional napkins.

Just used Bruce and crew for staff appreciation lunch and breakfast. Wow is all we can say....YUM!…read moreBruce was communicative through the booking process, brought their whole menu for lunch and accommodated special menu needs. Again staff tried all or most of their offerings and the consensus was it was all fabulous and lots of food! Thank you DW Smokehouse!

Live commenting my experience here:…read more No AC so I feel for the employees. Placed order at 1:20 1:31 and still nothing.... 11 minutes isn't terrible tho. 1:33 food was brought to us. 13 minutes is a good wait time for walk ins and they had TV for us to watch. Incredible bbq sauce. Meat portions were quite hefty despite that being a complaint in other reviews. Brisket was top notch. The rib tips tasted like too much briquettes or lighter fluid but was still rather delicious. Fries were a little soggy but who goes to a bbq for fries. Overall, I liked it. I can see why they've won awards for their BBQ sauce.

Brisket wasn't very flakey almost like boiled stew meat sliced n the greens where drowning n sauce…read morethat was bitter like they been n the pot a few days. Great guy tht runs it fair pricing just not the flavor or textures of the juicy bbq I was hopping for.

Don't let the small size of this gem deceive you!…read more Excellent service, excellent quality, excellent taste! Tried the Drunken Pirate - beer steamed braut with the most amazing caramelized onions and spicy mustard. Bun was well toasted. Braut was flavorful and juicy. Hubby tried the kraut dog - all beef, big and juicy dog. Lots of yummy kraut and spicy mustard. Again, bun toasted to perfection! Looking forward to trying some of the more exotic dogs - one has homemade Mac-n-cheese, another potato salad and the kicker - Hawaiian coleslaw! Must go again!!!!

The Gentleman who took the order was a great guy offering to fix the hot dogs or Brat w/any mixture…read moreof Condiments. (I'd leave 5 stars for his attitude & service alone if I could) I purchased (3) dogs To go : 1. Puerto Vallarta Dog 2. Windy City Dog 3. Drunken Sailor Dog/Brat Both the Drunken Sailor & Windy City had dry buns that tasted stale, condiments were decent. Of the three The Windy City dog was my favorite the bun was decent the condiments were great tasting.

Consistently great food and value. I've been eating their food for months and everything I've…read moreordered is so good.

Yummy!! What a fun and casual restaurant! The outside doesn't look like much but the inside is so…read morecolorful in U of O yellow and green colors. The star is the burgers and onion rings. Full of flavor and onion rings were crispy. I got the Hawaiian burger with pineapple and ham. Husband got the half pound Shack Burger. The candy cane milkshake was amazing! The staff did table service for our large party and we were able to find seats for all 9 of us on a beautiful April afternoon!

Chief's brew house is near me in Coburg. Good food and good seating outside if the weather permits…read moreand always good seating inside. They have been in Coburg for a long time.

I chose 2 chicken strips with tater tots basket, and my husband ordered a bacon cheese burger with…read moretots. Both arrived nice and hot, with plentiful tater tots. Both orders were very tasty. They offered several dipping options which was nice. I like that they have a serve yourself soda machine. You can change up what you refill with whenever you want. The staff wete all very helpful and friendly. And I enjoyed the rustic decor.