CAT PEE: Very old cat, 19 years old. In the end he couldn't find his cat box. We needed a Loveseat…read moreand bedroom carpet Pee smell Neutralized and Cleaned. But there was a problem from the beginning! The truck-based cleaning system broke down in my driveway, actually it was the onboard generator that runs the cleaning equipement. Walter, the cleaning technician was stranded here waiting for a new truck to be delivered. We chatted for some time, nice guy! The replacement truck was delivered by the owner of the company, Adam. He apologized to me for the inconvenience and shook my hand. I watched Walter work now and then, he cleaned, used neutralizer and smelled the loveseat cushions over and over. He did the cushion cleaning outside on a ground cloth! I waited 4 days to write this review; I wanted to make sure the Pee Smell was gone in both cases. This company presented a professional approach to me, I booked the same day, Adam did the estimate. I got a discount too for a same day booking. I canceled my next estimate. Verry Happy, Andy Rutter

Let me start by saying - my kids bought the Money Pit. You name it, they've had to deal with it. My…read morefirst call in a time of crisis is to Curtis. The team at Professional Restoration couldn't be nicer, and they get out to you quickly. They put my kids' basement back together with waterproof materials after the flood of '24, and they also remediated mold and insulated their attic which saved them a bunch of money on their heating bills over the winter. Victor who is their lead construction specialist is so friendly and puts you right at ease. When my kids had their latest problem (a plumbing leak that we thought was going to require massive construction), I didn't know who else to call. Curtis came right out to look, and he gave me the name of another remodeling person who could help us. Fantastic company. I recommend them to anyone who has a problem at their house.

Moved into a new house and needed a carpet cleaning. They did a great job getting my carpets clean…read moreand looking like new!! Thank you

Peter Fullerton runs an A-1, class act business...they are professional, reliable and work…read morediligently to get the job done right! I was so impressed with the fact that Peter showed up himself, and worked with his staff to get the job done right. He removed all storms and screens and made the house so much brighter! I will use him again and again, next time for the carpets. If you're reading this, thank you Peter!

Dominic is one of the best professionals regarding carpet care. In addition, he is friendly and…read morealways gives you quality care. I've been using his carpet cleaning service for over 5 years. He does commercial and residential too. He is reasonable and all his products are Pet Friendly Thank you Dominic for everything have done for my home. Please do not hesitate to hire Dominic around the holidays too.

Dominick was super professional! I contacted him on yelp and we were able to set up an appointment…read morefor the next day. Super friendly, quick response, great service, and a fair price. The products he uses smell amazing, too. Will definitely ask him to come back

Bruce did a great job and was reasonably priced. We would recommend him and will definitely use him…read moreagain.

Been working with this excellent company for well over 15 years for the simple reason that they…read moreare reliable, prompt, efffective, pleasant & reasonable. I can't say that about too many other busienss or services that I use.

Kevin and his team did an excellent job for us. He was…read moreprompt in his response to provide a quote and then schedule service. They were very efficient and completed a large number of very dirty windows, in a small amount of time. Thank you! I keep recommending you to many neighbors and friends!

Kevin's crew did an incredible job today cleaning our 55 windows in 1 1/2 hours! The crew was…read moreextremely neat, professional and friendly. Our windows appear as if the glass is missing. This team met our high expectations. We no longer will be hanging out of our windows trying to clean them.

I don't need much carpet cleaning work but I have a couple of Persian rugs that are dear to me. I…read moredon't trust everyone to clean them but Mogi Navaby Rug and Carpet I will vouch for. They are trust worthy, professional and very knowledgeable when it comes to rugs and carpets. They have the skills to repair them as well and you would not know where the repair was done - they are that good! The bonus is that their prices are reasonable and fair. So next time you need carpet work try them out and if you like, you can mention my review here as well.

From the owner: We clean and repair rugs and. handmade , dog stain. rewaveing. Moth prof call for pick up 2033727838read more

Do not use this company. I scheduled an appointment online to have an 8X10 rug cleaned in my home…read more Two people showed up and immediately told me they are unable to clean my rug, and it needs to be taken offsite for 2-3 weeks at 3x the price. I called to speak with someone in their office and that person told me I should have known to call instead of making the appointment online. Their online scheduling does not offer the chance to describe what the rug is made of (my fault, apparently). She took no accountability and showed no concern for the fact that my entire morning was wasted waiting for them. This company should not be in business.

Im here visiting my aunt and she is in her 80's and had Stanley steamer come clean her rugs. And…read morein the process of cleaning they damaged her rug and told her she must of it her self. Mind you she can't do a cleaning of her rugs that's why she hired this company. So if you want your rugs clean i advise you not to use this company. They were rude and not will to even give her something for the damage that was done. So if you don't want your rugs to look like this after the job. Call so one else. Especially since she is a senior and no way she could clean her own rug

Maurice and Carlton came to clean our carpet and couch just a few days after connecting. First off,…read morewhat a nice individual to work with. Every interaction me or my husband had with them made us feel beyond happy we were working with them. We have 4 dogs, so our items required pre-treatment. They came on time and finished the job, thoroughly, in about an hour. We were beyond thankful for them. Prior to calling them we used pre-treatments, baking soda mixes, carpet cleaners, spot treatments, and even rented a rug doctor to no avail. We left the ceiling fan on and the room was dry by the evening time. We live in Hamden so they were super convenient for the area. We will absolutely be calling them again with any carpet or upholstery needs and we couldn't recommend them more.

I made a last-minute call to Whirlwind Carpet Care, needing immediate service caused by a delay…read morewith a remodel. Maurice was pleasant to work with. Once I explained my circumstances, he adjusted to accommodate my needs and rendered services the following day. The apartment had dogs, and carpets were stained, and you could smell their presence. I was considering replacing the carpet, but Maurice informed me of the pet care they provided. I'm glad I took this route instead of replacing it, and the treatment removed the sent stains, and the carpet looked amazing. I highly recommend Whirl Wind and will be using them going forward. Thank you for your attention to detail, responsiveness, and excellent service at a reasonable cost.

Did not show up at the time scheduled and when I called they weren't open so I had no way of…read moregetting a hold of the floor finisher to tell me when he would arrive. Then after my floors were finished being polyurethaned I noticed that they had dripped it down the risers of my stairs. Disappointing. Would not recommend.

I had my floors done by another company who did great work, but they ignored two cosmetic repairs…read morethat we had gone over and then nothing but radio silence for weeks. So I found these folks just a few miles away from where I live. They were attentive, came over in a moments notice to give me a quote and were very communicative. The worker came over, saw the cosmetic issues (small board replacement in master bedroom floor, circular plug hole in kitchen floor and scratch/scuff marks in another bedroom). A few days later, FFbM texted me to go over the deets, it would be either $500 or $600 depending on what process I wished to happen, so I chose the easiest option which was the cheapest. (I should note the flooring guy who came to the house, also quoted that price to me). Last week I stopped by their storefront to pay a 50% deposit and schedule the appt for Tues, Feb 14. She told me mornings were best for everyone and I asked if we could do it later and she said no, 830am was the best time so I said yes. 830 came and went, as did 930 and 1030am. No call, no message, no texts. Nothing. I called the number, they were closed on Tuesdays. 1130am, I get a knock on the door by the same worker who quoted me. I complained that she (the owner) told me 830am and it's 3 hrs later and I have things to do on the outside world. He said he was on another job and was unapologetic. Then showed me the work order and underneath the timed appt, it said "show up anytime". Um no. I re-showed him the scuff marks and scratches as well as the plug hole and board replacement and he said it would cost double that. I showed him the text and reminded him that he saw it all weeks prior and gave me the same quote for everything. He denied it. "She said you just needed a board repair in the bedroom." Um no. I know what I need done and I specifically told her in person and in our text communications. I asked how much for fixing just the hole/board and he said $500 all in. I complained b/c I know even with raw materials/covid and a profit margin and labor included that it was too steep to justify. I told him I would contest the other $250 or put a stop on the initial credit card payment. He said he's merely an hourly worker and has nothing to do with the day-to-day procedures at the shop and if I dont pay the $250 for the work, then it would come out of his pocket. Seems rather punitive, the woe is me line. So I refused service and told him I wasnt mad at him per se, just his boss and misinformation. He left. 10 minutes later, he knocked on my door and said his boss told him to give me my money back, which he did, in cash. So that's nice. FFbM doesnt have a ton of reviews on the internet, but a few are negative and sounds like what I went through, including one user calling it a "bait and switch" which is how I would characterize my situation.