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    Mathison Floors

    5.0 (1 review)
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    Services - Mathison Floors

    Carpet installation

    Fixture refinishing

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    14 years ago

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    Pro Contractors of Connecticut

    Pro Contractors of Connecticut

    (5 reviews)

    Home ownership is new to me. I am helpless when it comes to anything relating to the improvement…read moreand maintenance of a home. So when I began reaching out to contractors to take on a large renovation project, I assumed my ignorance would be taken advantage of. The work would be shoddy, the cost would be prohibitive, and I wouldn't know any better. Instead, I met Steve, who was not only extremely competent and efficient, but was also patient and considerate. He stuck to the budget. Him and his team were so awesome that I didn't mind having them around the house. The work was completed quickly, and Steve was communicative throughout the entire process. If you are in need of a contractor, use Pro Contractors of CT.

    Use Pro Contractors. The best around!! Believe it we shopped around. We found Steven DaSilva and…read morehis team to be extremely professional and attentive to the vision we had for our remodel. My husband and I had just purchased a 2 bedroom 2 bath home on the water. Our plans were to gut the home and start from scratch. Pro Contractors fit the bill literally. We had a very pressing timetable it needed to be completed in 30 days. I can't say it can always be accomplished but Steven kept his promise and we were able to move into our beautiful renovated home in 30 days. From the first jack hammered floor to the last coat of paint. Steven and his team pulled off a complete gut job and installed new plumbing and electric. Steven listened to every design idea we had and offered many great design suggestions some we used and some we didn't. Every space in our home was new and amazing, exactly what we imagined.

    Fine Floors by Mathison - Beautiful natural floor refinish!

    Fine Floors by Mathison

    (5 reviews)

    Did not show up at the time scheduled and when I called they weren't open so I had no way of…read moregetting a hold of the floor finisher to tell me when he would arrive. Then after my floors were finished being polyurethaned I noticed that they had dripped it down the risers of my stairs. Disappointing. Would not recommend.

    I had my floors done by another company who did great work, but they ignored two cosmetic repairs…read morethat we had gone over and then nothing but radio silence for weeks. So I found these folks just a few miles away from where I live. They were attentive, came over in a moments notice to give me a quote and were very communicative. The worker came over, saw the cosmetic issues (small board replacement in master bedroom floor, circular plug hole in kitchen floor and scratch/scuff marks in another bedroom). A few days later, FFbM texted me to go over the deets, it would be either $500 or $600 depending on what process I wished to happen, so I chose the easiest option which was the cheapest. (I should note the flooring guy who came to the house, also quoted that price to me). Last week I stopped by their storefront to pay a 50% deposit and schedule the appt for Tues, Feb 14. She told me mornings were best for everyone and I asked if we could do it later and she said no, 830am was the best time so I said yes. 830 came and went, as did 930 and 1030am. No call, no message, no texts. Nothing. I called the number, they were closed on Tuesdays. 1130am, I get a knock on the door by the same worker who quoted me. I complained that she (the owner) told me 830am and it's 3 hrs later and I have things to do on the outside world. He said he was on another job and was unapologetic. Then showed me the work order and underneath the timed appt, it said "show up anytime". Um no. I re-showed him the scuff marks and scratches as well as the plug hole and board replacement and he said it would cost double that. I showed him the text and reminded him that he saw it all weeks prior and gave me the same quote for everything. He denied it. "She said you just needed a board repair in the bedroom." Um no. I know what I need done and I specifically told her in person and in our text communications. I asked how much for fixing just the hole/board and he said $500 all in. I complained b/c I know even with raw materials/covid and a profit margin and labor included that it was too steep to justify. I told him I would contest the other $250 or put a stop on the initial credit card payment. He said he's merely an hourly worker and has nothing to do with the day-to-day procedures at the shop and if I dont pay the $250 for the work, then it would come out of his pocket. Seems rather punitive, the woe is me line. So I refused service and told him I wasnt mad at him per se, just his boss and misinformation. He left. 10 minutes later, he knocked on my door and said his boss told him to give me my money back, which he did, in cash. So that's nice. FFbM doesnt have a ton of reviews on the internet, but a few are negative and sounds like what I went through, including one user calling it a "bait and switch" which is how I would characterize my situation.

    Mathison Floors - carpetinstallation - Updated May 2026

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