Love going to this place the service is always great the staff is amazing, friendly, and very…read morehelpful. For all your 420 needs if your in the jollyville/balcones area or Austin period don't go to happy clouds come to Mr.Nice Guys

My favorite shop in North Austin. Everyone is friendly and knowledgeable. And the Green Room next…read moredoor always has something fun going on!

Great prices, awesome customer service, knowledgeable staff! Open 9am-midnight too! Super great…read moreplace!

I love this place, and Ahmad is just an awesome dude and so helpful for someone new to CBD gummies…read more He's knowledgeable and cares about the customer and customer experience.

This place is great. I passed through on my way back home to Kerrville so I stopped off to work and…read morehave a smoke. They have a wonderful humidor with lots of options, the gentleman working there was super helpful and friendly. The space is clean and offers multiple seating options. I will definitely go back!

Awesome selection! Nice people. Cozy atmosphere. Clean. Good ventilation. Worth the trip.read more

Went to get some 5% nic juice for my vape they sold me .5% and said no refunds then proceeded to…read moresay they have no idea what 5% is. Felt like I was in the twilight zone whatever lady was there had no clue about anything.

I was there to spend money and wasn't sure why, and that's okay. They don't like you asking…read morequestions they want you to know exactly what to ask for and to wait at the iPad (point of sale system) really is a shame the local smoke shop intends on making patrons feel unwelcome. I'll be taking my stimulus check elsewhere. Thanks though. Secret shopper gives you a Zero out of Ten.

I rarely visit these these places but I think it is worth letting everyone know be extremely leery…read moreof going to the location off of I35 and Runberg. Cashier 27 heavy set long dark hair "lady" was beyond rude and with a ton of attitude. I appreciate the location is in the hood but the attitude and lack of simple customer service is beyond her scope of understanding. Review your security She proceeded to escalate her attitude and how she was right and knows the owners and they are ok with her attitude. If you have to visit a planet k for any reason do yourself a big favor a drive a little further and avoid this location! Management really needs to provide better training to their employees. If you plan on giving 15 percent discounts and no longer offer it through your newsletter please advise your ALL customers by including a insert advising the discount will only be offered by through your social media landing pages. If management or the owner bother to take reviews serious I'd advise to review the security footage for 7/23/2025 time 10:50 am receipt number 943955 do better as a company...

Great smoke shop in Austin. They have a wide selection and lots of fun things inside!…read more I came along with a friend to get a pipe. The gentleman that helped me had trouble finding what she needed. I guess he was new. Overall, the staff is friendly, helpful, and informative. Fun smoke shop. Worth the visit.

Haven't been here in well over a year, but wanted to end my week-long vacation on an even higher…read morenote. Both Michael and Cael were on duty and glad to see me. Bought an Olivia V and CAO Flathead Habano. Smoked the Olivia on-site and will smoke the other when I get back to Fort Worth. Great conversation and customer service. Wish I could come here more often. Place is well-run and clean, as usual.

Very nice store and well stocked with many things over and above cigars and pipes. They have a nice…read morehumidor with a great selection and are reasonably priced. The owner is super friendly and helpful. I've been back once already!

Great Staff! Great Selection! .. Michael & Trina are super helpful and always lead be to a great…read moredecision ... Great store PLUS they're always nice to my dog Maisey! Warning! - Trina is so hot you won't be able to think straight for 2 days!

Great Service by Trina Always helpful and so kind! Definitely the best spot around! Highly recommendread more

Great place - safe and awesome owner and cool customers. Choice of products, tv toilets and drinksread more

Great selection, great service and great prices! Stopped by to purchase cigars to gift, and I want…read moreto say the owner? was humbling and very helpful

Great little smoke shop with tons and tons of options…read more First things thing, I'm always nervous to walk into smoke shops. In my experience, I'm always looked at as though I am out of place. Which low key, I kind of am hahaha Back in my younger years, this wasn't much of a problem. Now that I'm 33, I don't blame the younger generation for assuming I'm a stick in the mud lol. Such is life. Anyways, I wish I had gotten the guys name who helped me out. He was awesome. Very friendly, very knowledgeable. I'm not much of a smoker anymore but had recently dropped my cute little bowl that I had for years. I came for a replacement one. Ending up buying 2 iridescent bowls. Both hit well. I loved that the one pictured had these little holes but realized shortly after that they clog up easily. Just keep a toothpick with you ;) all good! Glad I found this place on my first go!

Hours are not correct. Came on a Saturday 7:30 am. They were closed and no one was there.read more

Amazing service from Simon he answered all my questions and gave great recommendations. Highly…read morerecommend will tell friends, and will return.

I dropped 200$ told I couldn't use the restroom quite curtly. I guess the customer service is…read moreoptional