Bryan is an excellent technician and can repair most anything regardless of age as long as any…read moreneeded parts are still available. I've used him for many years on all of my vintage audio gear. You do need to be understanding and patient waiting for him to get to your repair. He is about the only one left doing this work in this area and the amount of equipment he has in line for repairs is astounding. As well, people from around the midwest ship him gear for repair, so it no just local work he has to keep up with. He will do a great job for you.

Bryan was amazing! After having my Marantz SR7010 in a repair shop for 14 months only to be told…read morethey couldn't repair it. I dropped it off with Bryan had a estimate to repair it in less than two hours and the unit was repaired the next day. Fair pricing and quality workmanship. He will repair all my audio electronics form now on. Thanks again.

Great place to take your recycling metal and other items. Best not to take a big truck or long…read moretrailer. Can get busy and it would be hard to turn around. Dropped of some gardening metal items. Thanks

GREAT place to get moving boxes - and I love that they allow you to take whatever you need!…read more Packing paper is available for drop off or pick up too...I wish the hours were longer and that I knew when the dumpsters are emptied, because sometimes VERY full...staff is helpful, if strict. I appreciate that they make this possible.

Fantastic local vendor - truly the poster child for why small business beats mass retail every time…read morein terms of price, service and quality. I just needed to get my mom's necklace repaired. I got that, plus a nice conversation, in a 20 minute visit for a crazy low price since it was a simple repair. Give this man more business!!! He's incredible.

I was introduced to this fabulous store through a listing on FB Marketplace. I was desperate for a…read moreprojector and they said they had some Epsons -- a model I quickly researched and found was well reviewed-- in their store for $50! The seller wasn't sure if the Johnson Drive store had it but I went there first and wow! It was like being in a toy store. Tons of neatly arranged Mac Book Pros, iMacs, PC laptops, towers, displays, TVs, mobiles, refurbished and really well priced. And all backed with 90 day warranties and an interesting upgrade scheme where anytime in the next six months you can trade up for, I believe, $39 to a faster version of the model you bought. I rate them highly because the service was excellent. They let me test the epson with my MBP. On another visit a chill employee asked if I had questions. He and the others were all helpful and informed. Just a great place to check out for your next computer.

Within two minutes of entering the door, my problem was solved and for a very reasonable price…read moreworking again. Definitely going back here for any future PC issues. My Dell notebook was not charging correctly. I walked into a large competitor earlier in the day to find there was a 39 minute wait to talk to someone... Direct Computer personnel were friendly and knowledgeable.

Best glass recycle in the city. Hunt comes to your house and gets your glass in the container he…read moreprovides twice a month. It is so convienent and you don't have to smell the contents of your recycle bin on the way to the center. My bin is always put back by my house or up in my yard. Communication is great, he answers all questions within 24 hours and bills via paypal. Love it!

My wife called this company, and the tech came over. They apparently were at the home and worked…read morefor 45 min. During this time, this "tech" said that my wife needed to get an external video card, then showed her a GT 1030 on Amazon. When I got home, I removed the graphics card in her computer, and put it in mine, it worked fine. She texted him, and told her that there was no way I was able to do this, as the video card is soldered in. I looked at the picture she sent me, and it looks like this tech was "testing" off of the onboard video card, and he pointed to the back of the computer where a graphics card would go. Somehow in the hour that the tech said he looked at her computer, he somehow didn't look at the entire glass side of the computer and didn't see there is already a GTX 4070 graphics card in there. As she was asking more questions he sent back, "I can see that your looking for a way out / to not to have to pay for my x1 hour service call x2 Comments... I don't care who you would have called / no one would cary every possible video card to be compatible with every PC. 2nd / At this point 1 am simply going to 'wave' my x1 hour minimum fee, so you can find somebody else to troubleshoot the problem... Good luck and hope you find a solution to your PC's video problems..." I've not had a service person be so rude, after not even trying to do their job. There is a difference between looking not pay for something and getting what you pay for. I ended up taking my wife's computer elsewhere. They were able to diagnose that the motherboard was bad, replaced it, and everything was working by the next day. I will not ever be bringing my computer to this company, and letting anyone I know, not to do business here.

Robert is great! I'm technology challenged and he's always so patient with me. It's a pleasure…read moredoing business with him!

After giving the tech the information about my laptop he never responded. Would not recommend.read more

Tom and RMG have always been top notch in helping me through my computer issues. And for me, the…read moreolder I get, the more computer problems I seem to have. I'm 67 and have been diagnosed with Lewy Body Dementia. Obviously, I would be a great person to look at if Tom and RMG had any opportunities to take advantage of me. THEY HAVE NOT! I've probably been using Tom for 10 to 15 years. I have absolutely zero complaints and nothing but good to say about Tom and Rescue My Gadget. For people like me (who often time inadvertently cause many of their own problems), Tom is your guy. He will get to the bottom of your problem and will never say an unkind or condescending remark regardless of the circumstances.

Another great experience with the EC team. Brought in my turntable which was a big mess. Cleaned…read morecartridge and stylus, as well as connection to turntable arm. Addressed skidding by making three separate adjustments. More importantly, educated me on how to DIY it next time. Refused payment. I ended up buying a used cassette player for my son who is building out a system. Highly recommend.

I purchased a turn table. I paid $400 cash. I hooked up the player to my system and the table was…read morewarped. I returned the player. They replaced the motor. I again hook the player up to my system and nothing.I again return the player.I have called for two months. The owner is out of town. The record player is in their possession and I hear nothing. I finally speak to the owner...two months later. Basically she said.. she has personal problems , she travels ect. And she will not refund my $400. So basically they sale you a used product that should work. When the item is faulty they do nothing. I would never buy anything from this place. Everyone works for their self. No one is in charge and they just pass the problem around. Then they try and convince you that it is your fault.. Because Tracy the owner is having man problems.. I was completely honest from the beginning.. Buy new..avoid any temptation you have to walk in this store. It makes me sad to see an owner not take any responsibility for the store she owns. Oh she will act nice .. just as long as she needs to.