Excellent Service, If your looking for great pool Service, give them a call. On time, and…read moreprofessional crews, did a great job fixing our in ground pool.

We just got our liner replaced and couldn't be happier with the service they provided! Everyone who…read morecame and helped was so friendly, helpful, professional and informative! They came out quickly and communication was above and beyond. Buff City Pools is now our first and only call when in need of service or repairs and recommend them to everyone.

Honest and knowledgeable And willing to take the time to…read moreexplaining how to maintain hot tub. Even told me to bring in water samples to get FREE analysis. Plus they have some cool stuff. Got a floating cup holder.

Customer service is awful. The sales reps have very little knowledge of pools and equipment and…read morecan't answer basic questions about the products they sell. Clearly the employees receive very little training. The manager is the worst. Asking a simple question like "what is the life expectancy of this filter cartridge" should never be answered with "I don't know". I will never give this store my business again. This is why people turn to online purchases.

worst service ever !!! last winter paid deposit for liner , after many non return calls and text…read moremy liner was installed in august last year. this year in June liner folling off track - try to get them to fix it because it's still under a warranty , all I get is that they are to busy. its a scam for sure dont waist your time or money

Had a pool opening scheduled almost a month in advanced. They never gave us a time, so we took the…read moreday off of work for it. The day arrives, still no time. We called and e-mailed all day long, were consistently sent to voice-mail and never got a response. Had to message them on Facebook under a different name to get a response, and when given the name it was scheduled under, we waited half an hour longer to be told "the office was supposed to notify you this morning to tell you we won't be making it today". Could have told us that one of the many times we called/emailed. They didn't even offer to reschedule. We have a party this weekend and will just have to try to figure it out ourselves now. Do NOT recommend.

They're always helpful and stocked. I've been going to them for the past several years and are my…read morego to pool store in Niagara County. Wish their hours were a bit better / they were open more.

I can't attest to pool installation - but I did choose Saraceni as my chemical supplier this year…read moreto help keep that local economy growing. Friendly staff and knowledgeable. I stopped in a few times this year and I was in and out in no time. Very professional and the prices are comparable to the big pool stores.

I bought a 10+ year old hot tub on Craigslist for a few hundred bucks and saw Steve offered hot tub…read moreservice nearby. Knowing I have an older tub on my hands, I knew it would need some service. I wanted to look into replacing a seal around the pump motor and impeller since there was a little bit of a leak on it when the pump was running and gave him a call to ask if he knew where I could get the parts locally. He was very helpful and suggested Gary Pools. He gave me some good advice on replacing it myself, so I wanted to give him 5-stars on Yelp just because I know if I ever hired him for anything he'd be extremely helpful. I got his prices for the future and he said he charged around $125 and up for a service call + parts which seemed reasonable to me. Hopefully, I won't have an issue where I'll need his help, but if I do--at least I know a local hot tub repairman I can call! Glad I found him on Yelp.

Hats off to Steves Spa Service , very knowledgeable, reliable, did awesome job on my jacuzzi…read more highly recommended!

can't say enough about the staff at pool supplies. Scott and Rob were awesome to deal with. very…read morehelpful and knowledgeable. prices are good, selection good, and they stand behind what they sell. I had a small issue with a filter I purchased and it was taken care of right away! I would not hesitate to do and will do business with in the future!!! GOOD JOB guys!!! Thank you. - Jeffrey Krug

The one star is too high a rating. A zero rating would be more in line with this company. For…read more$349.99 this company sold me a pool vacuum advertised as " the Stinger guarantees the best cleaning performance .,, " . It barely picked up debris. It's adorable as it rolls around the pool but the duel canister filtration does not effectively vacuum. As the pictures show: there is a little amount of debris. I ran the vacuum for 2 hours & examined the almost empty canisters so I ran it another 2 hours. Still! Little amount of debris was in the dual canisters. The company is not honorable & from speaking to support that will not happen. They rarely if ever give refunds so basically " you're out of $349.99. Have a good day."

I went in looking for a hot tub and Majestic made the process so easy! They were super…read moreknowledgeable, nice, and answered all my questions! the process of purchasing the hot tub was super smooth. The delivery and set up process was also very smooth. The crew who showed up to deliver was so nice! The best part Is that they have someone come out for your first set up and explain how to maintain it. This is my first spa so having that was awesome, no need to figure anything out for myself. Their prices are really fair, I was able to get a nice spa and didn't have to pay a million dollars. I'm so happy I went with Majestic. Any future spa's I will def be purchasing from them!

Was having trouble with my heater that was installed by another provider. Majestic could not get…read morestaff out but had no problem facilitating a new purchase and immediate install. I should have stopped at that point. I decided to go with a new install and avoid the problematic heater I had. Staff showed up and go to work. It took about 4 hours for the install. They advised that I could not turn the pump on for 2-3 hours. At the 2 hour mark, I turned the pump on immediately noticed a leak due to their plumbing. It was not in the new plumbing but in the old plumbing that was modified by majestic. I called the shop and was met with people who were too busy to help. Funny how they are eager to take the phone call for payment but not when something went wrong. The staff ended up coming back at the end of the day and claimed I did something wrong and that they never touched it. I explained that they had modified the existing plumbing to incorporate the new heater. They left and no water leaks continued. UPDATE:::: now there is a gas leak that they are not calling me back about.I turned the gas off and went to the store in person and told them about the gas leak. No-one called me back. No-one has come to fix it. I called the local HVAC company and they came down and fixed the issue. I can't say that I would recommend Majestic. Poor, expensive service.

Excellent customer service. We recently bought a home with an above ground pool and needed a…read morespecific part. None of the pool stores near us could help, but Colley's had the part and were very helpful. Highly recommended!

The staff is Knowledgeable, friendly and professional. Great team at this location. Steve is my go…read moreto guy for all my pool and spa needs !

Great prices on furniture highly recommend such a variety workers are not pushy and the prices areread more

Needed to replace my worn out couch, the springs had sprung so I stopped in to give this place a…read moretry. I love the fact that there was no pressure sales and the associate that I worked with was really friendly and helpful. I lounged, I sat. I lounged some more on chairs, sofas, love seats until I finally found the one for me. The sales experience was great I'm definitely going to update once the furniture arrives.