pool mart helped me purchase a new hot tub recently. Tyler at the Lockport location is very…read morehelpful and will not push you to purchase something you dont need. I would strongly recommend anyone who is interested in purchasing a pool or hot tub to go see him. The installers came and set everything up professionally and were courteoua. I would absolutely recommend them to anyone, I spoke to other pool places that pressured me and were pretty rude. Go see Tyler trust me.

Excellent customer service. We purchased a home with an existing saltwater pool and were clueless…read moreabout getting the water chemistry right. They tested our sample and advised exactly what we needed for crystal clear water. Very satisfied!

Excellent Service, If your looking for great pool Service, give them a call. On time, and…read moreprofessional crews, did a great job fixing our in ground pool.

We just got our liner replaced and couldn't be happier with the service they provided! Everyone who…read morecame and helped was so friendly, helpful, professional and informative! They came out quickly and communication was above and beyond. Buff City Pools is now our first and only call when in need of service or repairs and recommend them to everyone.

The service is always friendly and asks how they can help within seconds of you entering the store…read more Each staff member is smart and knowledgeable about pool supplies and any pool 101 questions you have. I have been coming to this location only since my new pool was installed in 2024. I can't thank them enough for their dedication to all things pools and hot tubs. Their selection is vast and the value or price of their goods and services are average for the area. What I do like is the fact they gif military veterans with a valid military ID a discount. Thank you so much for taking care of the veterans. I am grateful for it.

Went there on a whim with two of my children just to look at hot tubs. Sales person was very nice…read moreand very informative. I actually have an idea of what type of hot tub to get, and how much it cost now. Makes the idea of more realistic. But the sales person was attentive gave me a brochure along with his card and I'm going to figure out how to Put a hot tub on the deck now.

Great service. Zack tested our spa water and got us everything we needed. Very friendly and…read moreknowledgeable. Always great service at Leslie's Pool Supplies!

So it's been almost 30 days and over $200 spent with me adding and removing chemical and my…read morepool/spa are still not balanced...I took my water to another pool company and guess what...my water is fine ...no more Leslie's for me

Like this store. Always good service. We recently purchased a patio furniture set, 8ft. pool table,…read moreand video dart game. All were delivered on time, and pool table was set up expertly. Also, we generally get our pool and spa supplies here. My only complaint is that they only service Jaccuzi brand spas. It is very tough to find anyone locally to service spas that are not supported by local dealers. So, buyers beware of the come and go "fair spa spectacular" deals that sell brands not sold locally. The spa may work great, but good luck getting someone to repair, when a problem comes up. Anyone know of a good freelance spa repair person, let me know,,,

This location is average. We bought our pool from one of…read moreGary's other locations. Today when we visited, there wasn't anyone available who could help us purchase a cantilever patio umbrella. Unfortunately, then we had to leave. However we do stop in to this location from time to time to buy pool supplies.

Excellent customer service. We recently bought a home with an above ground pool and needed a…read morespecific part. None of the pool stores near us could help, but Colley's had the part and were very helpful. Highly recommended!

The staff is Knowledgeable, friendly and professional. Great team at this location. Steve is my go…read moreto guy for all my pool and spa needs !

John, Ed, and the team are second to none in sales and service. They are professional, honest,…read morevery experienced, and price fairly. I highly recommend you give them a try will your pool and hot tub needs.

I have been doing business with Ed for years. He came out and looked at my 21 year old Coastal spa…read moreand give me an honest answer about trying to fix the leak. I highly recommend him and look forward to purchasing my next hot tub from Ed.

We have had our Swimco pool for 6 years, and I am so happy we chose Swimco. They have been…read moreexcellent in responding to questions, replacing necessary parts, and providing great service for the past 6 pool seasons. I really don't know why you would buy a pool from anyone else.

Have had our pool for 25 years. Service and quality are top notch…read more Some equipment and the liner needed repairs due to age-as expected. The employees were always knowledgeable, professional and courteous. Our pool has stood the test of time, and I highly recommend Swimco pools.

This is the third - and BEST - company I've used to open and close our pool. I was using Beauty…read morePools, they installed our pool, and was OK with them until they really screwed up a visit. More about them in a separate review. Three years ago I was having a real problem with my inground. It was going on 9 years old and the water was a vivid green. Neither hubby nor I could determine what was causing this so we called the "installer". They advised us to run the filter 24/7 (NYSEG loves our summertime bills!!!!) and add some chemicals. App $300.00 woth of chemies. Absolutely nothing happened. I called Leisure Craft and they advised me to close the pool early, this was late August, and drain and refill next year. I followed their advice and I have a great looking pool! Their pool openers/ closers are very professional. They don't charge extra for chemicals. They offer honest suggestions. I thought my underwater lightbulb blew and asked for a service call. Before anything was done, the technician checked the breaker. Sure enough, it had tripped. I ended up paying for a service call but not the bulb, additional time spent on the job, etc. I can go on and on here. They repaired my safety cover at a cost of $175.00. I had an 80 pound Basset Hound that loved to sprint across the cover leaving holes in the safety mesh. A new cover usually costs upwards of $1200.00. I didn't think the old one could be saved..but it was. They respond to emails, scheduling can be done online, etc. The people here are great and I won't use anyone else!

Absolutely disgusting pool remodel the machine to spray in gunite did not work they mixed the…read moreexpensive product and didn't want to take the loss so they dumped it into the pool and tried to smooth it out by hand. The pool looks much worse than it did prior to remodel. The stairs pitch into the pool none of the fittings are flush. They lights were working before now since fittings aren't flush it shorted the pool lights too. Stay far away from this company This is my first negative review on Yelp or any website I ever wrote Do not hire them they refuse to fix this and don't return calls. They damaged personal property also

I am working with Russell's designer Heidi on coming up with a new design for the front of my…read morehouse. She is very knowledgeable and I can't wait to see what she comes up with. I'm so excited!

Russell's Nursery is always my go to place for purchase of trees, shrubs and perennials. Their…read morestock is strong and healthy, the variety abundant and if not available on site, it can usually be ordered if in season. My highest praise goes to their Landscape Design service. Heidi Gee is knowledgeable of the plants, strongly encourages native plantings and is actually an artist when developing a plan for all seasons to meet your needs and budget while highlighting aspects of the landscape. Thank you Russell's.