Do NOT trust these people to show up, or be truthful with you. I needed to move from a 4 bedroom house to an apartment about a quarter mile away. I scheduled my move with them many days in advance for an arrival time of 1-3 pm. We confirmed the appointment at least twice with them before the move date. On the date and about 1pm, I got a call telling me they were on a big job and would be a few hours late. I pressed the caller that I needed assurances they would actually show up THAT DAY, but 2-3 hours late would be ok. I got another call about 3:30 to tell me they could not come that day because they were still on a move, AND 2 hours drive time away (who would schedule jobs like this?). They also told me no other crews were available and that they could not fit me in the next day either because they were all booked up. They did suggest I call the office back to reschedule sometime the following week (are you kidding me!?!!) A couple of days later, I got an email asking when they could reschedule and saying they were sorry they couldn't make the appointment due to inclement weather, and of course, they couldn't CONTROL THE WEATHER. This was a complete lie, as the weather had NOTHING to do with it. They left me stranded and cost me a fortune in lost time and unforeseen costs to make different arrangements. I'm thinking I could sue for breach of contract. What do you think? read more

Completely unprofessional. The person sending the emails/texts writes EVERYTHING IN ALL CAPS, AND DOESN'T USE PROPER ENGLISH OR COMPLETE SENTENCES. I'm okay with the 2 hour minimum and even the $60 "fuel charge", but when 3 guys show up and only 1 of them is working hard, it confirmed I made a mistake picking this service. One person was completely unprofessional, one person was really trying their best, that person deserves credit. The third person knew what they were doing, but was really slow. It was so slow and poorly planned, they made 2 trips and charged me for 5 hours. They will pressure you to tip. And they don't tell you about the $30 "fee" for using your credit card until the end, unless you pay cash. They damaged my bookshelf's and damaged the property I was moving from. I regret using this service. I'll add pictures, soon. read more

I don't know how this company received 4 stars but they should definitely be very close to a zero. Today is my move day. I confirmed earlier today. My time slot is 1-3pm. I received a call at 2:30pm saying they will be late due to their previous job. Kendrick was nice and considerate enough to let me know. But the owner no so much. He was reachable this morning but not when I needed to talk to him about the update I received. Since he has more control over the schedule I needed to talk to him. I called him twice no answer but you answered earlier today with no mentioned that you are out of the office today... AWESOME CUSTOMER SERVICE......Whatever you do..DO NOT SCHEDULE YOUR MOVE WITH THIS COMPANY. read more

Reasonable Moving Services - Great customer service - Movers Near Me - Carrollton, Texas

The movers were great, they worked timely and efficiently, and deserve 5 stars. The only deduction is from some hidden communication and fees that were not communicated until after the movers arrive - $30 credit card processing fee, and time is not prorated - if you go two minutes into a new hour, you are charged the full hour. Other than that, I would hire them again. read more

Used them for the first time this Friday for a move, and happy I did. From the first interaction with getting an estimate they were very informative to all the questions I asked. They confirmed everything and checked in to confirm a week before and a few days before. They showed up during the window they provided. And moved me within the two hour time slot. I was nervous because it took longer than I anticipated to move out, but boy were they moving, moving me into my new place. Literally went by very quickly. They men were very respectful, careful, wrapped everything so neatly and made no messes or messed up anything. They were very reasonable. I would definitely use them again and would recommend them. Thank you all for such an amazing moving experience, and thank you to the movers Alonzo, Deon, and Marcus read more

Movers were just over an hour late with no communication and did not respond to requests for communication. Had to remove a door because a move slammed it shut while it didn't have a door knob. Then, the door was left because the clock already had us over our scheduled time largely due to this mistake. We paid for and extra hour of work and had to pay someone to reattach the door. DO NOT RECOMMEND read more

The quote was the most reasonable in my are. My only problem with the company was the manner in which they wanted payment. I was told when they arrived for the move that if they went one minute over the 2 hour minimum that there would be another $89 added to bill. Also they excepted tips. I was then told if I used a check or credit card there would be a $30.00 fee added to cover their expenses. I found it interesting that they didn't provide this information when scheduling the appointment. I wasn't prepared to pay with cash, but was told I could go to bank! This reeks of tax evasion to me. read more

Great moving company! We have used them many times over. They arrive on time, professional and work quickly to get the job done. Definitely recommend them! read more

I experienced the worst move experience with this company!!! They didn't move all of my stuff, as Connie mentioned below. See all of the images of my stuff they left behind!! I would not recommend anyone to ever use this company! Also, always ensure you read other peoples reviews before you make a decision on a moving service. I paid 600.00 dollars for this? The company itself should no longer be in business! I've reported this to BBB. Glad I went back to my old apartment to double check. Did they not think I would not go back? read more

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Great. Were a little late showing up but got it done quickly. We were happy. They wrapped everything and seemed to protect the furniture. Did a very efficient job! read more

I really liked using Reasonable Moving services (Carrollton, TX). My move took 2 days and they were late both days.... They called to communicate that to me so that was good. Other than that the team did a tremendous job taking care of my belongings by wrapping and using blankets to prevent damage. This respectful, hard working crew handled our big move like it was nothing! Reasonably priced compared to several other moving companies I had called and I will surely use them again! Thank you!! read more

Trustworthy and respectful group. Two men came in a pinch after we were scheduled to have three, but they were so efficient I would venture to say they did what three movers from any other company likely would have done in the same stretch of time. Nice guys, too. Only drawback was lack of communication from the company about the credit card processing fee. At any rate, the cc machine was down that day (also not communicated), so cash was the sole option. Still, we managed to get the cash together and in doing so felt good overall about the experience. Would recommend. read more

I had some high hopes of this moving company actually being decent human beings due to being recommended by someone I know. The company offers a morning and afternoon arrival time for the moving services. I picked the afternoon arrival due to my schedule that day. On the day of my move, I received a call around 10am from one of the moving employees who would be helping with the move that day. He says "the morning move was cancelled by the client, so we are wanting to come early". I told him that I would need them to arrive the earlier an hour earlier due to the things I needed to get done that morning. He goes on to say "well we will just be sitting around not getting paid, so we will have to reschedule." So just because they have to sit around for 2 hrs, that became my problem? It was the most unprofessional conversation I have ever had. I should have taken that as a red flag and cancelled right away, but I have the owner a chance to smooth things over. He was able to get some other people to come do the move. When the two guys showed up, they were high as a kite. I could see their red eyes and I could smell the weed on them like they just hot boxed the truck they were in I still gave them a chance to do the right thing and get the move done in a reasonable amount of time. They moved extremely slow, not being productive with the time. It felt and looked like they were just running up the time to get a bigger paycheck. I moved from a 1 bedroom apartment to another 1 bedroom apartment. It took them 4 hours to do so. I also only had them move the big furniture, which was literally only 10 items After this, I reached out to the owner and left him plenty of opportunity to make this better, but it seems like he received his money and nothing else mattered mattered. So if you're looking for a bunch of time sucking lazy employees to literally suck the money out of your wallet, choose this company! 1/10 experience read more

Incredible at packing our pods with all the furniture and boxes. Over the top at being efficient! Ask for Alonzo's crew! Will be using them again! Also cheaper than the rest. read more

Great reasonable price, very transparent, no hidden fees. The guys were all professional and friendly. Nothing was broken or missing. The move was right under 3 hours from old apartment to new place. Would recommend to anyone in the Dallas area. read more

Reasonable Moving Services - Movers Near Me - Carrollton, Texas

Today Antonio, Michael and Henry from Reasonable Moving Services helped me move my piano and a mess of fragile boxes and small items from storage to our new house. They were kind, they were professional, and most importantly they took great care with my fragile items. In the past I have used other moving companies who made the most they could by working slow and taking forever wrapping things that didn't need to be. This was not my experience with Reasonable Moving Services whatsoever. They only padded and wrapped what needed to be, and they even paid attention to details when I had them putting a number of things in the garage, pointing out things like how they found the box that my toaster was in, and putting brooms and mops by the door where they would be easily accessible to me. They did kind things they did t have to do, which means a lot to me. I do not have one single complaint, which even surprises me because they are a moving company! Thank you so much Antonio, Michael and Henry. You are exactly why Reasonable Moving Services will be my only contact should I ever move again! read more

Reasonable Moving Services - Hard workers who are kind and exercise care with your fragile items - Movers Near Me - Carrollton, Texas

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we discovered last night after having these movers come out to our house that they had stolen two Nintendo switches, along with games in a total of $1018. I had to file a police report this morning on the two gentlemen. The company is calling me a liar, saying that I miss placed the items but I have a police report stating that the items were stolen. I have Nintendo locating the items with the serial numbers of both Nintendo switches that we own the customer service at this company is awful. The woman that runs the email is extremely rude. And I've never heard of a move taking seven hours for a two bedroom. this company is awful. They only want money they don't care about their customers and if your items come up missing, just file a police report on them. Because they will not look into it. read more

Honestly worst moving company I've ever hired. My fiancé had to help them multiple times with moving things. They asked if they were done multiple times when furniture was still unassembled and they broke my bed frame. They assembled my bed frame said it was assembled. we my dog likes to hang out under the bed. I looked under to check on him and they did not put the additional legs on my bed they were just laying on floor. I immediately pulled my dog out because the bed could of collapsed and severely injured him. I pulled the mattress off and found a portion of the wood cracked, screws sticking out not even screwed into wood and multiple screws stripped. I immediately contacted the person I made the appointment with who didn't apologize and said he was out of town and would have to contact the movers. I texted him a picture of the damage and he texted me today. Pictures attached. They are trying to say the damage was already there which one is untrue and two why would the mover lie and say it was assembled then? If you like your furniture and good customer service pay a little more money and hire a different company. They offered to refund me which I accepted and thanked them. They then stated they would get back to me. It has now been nine days since that conversation. *UPDATE* Since the owner responded here are the screenshots from the text exchange. They have not refunded me or gotten back to me. Except apparently are quick to respond after a yelp review again it shows what important a review instead of customer experience. read more

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The people I got to move was quick and did an amazing job. I will be hiring them again in a few weeks to finish moving more of my stuff

I used RMS this past Sunday and they performed very well, working very diligently and efficiently. Guy named "Josh" and his helper are hard workers! read more

This is the second time we've used Reasonable Moving Services. Their pricing is unbeatable, though note that I don't believe they're insured. After some research on moving insurance, I realize it's really a marketing gimmick, especially if you have relatively valuable items. The minimum coverage is paid out by the pound of the item broken (I believe 60 c/lb), so let's say the moving company drops my 600 lb baby grand piano. I'd only get $360, which does NOT cover its value of $2000. Get what I mean? Sure, an insured moving company may sell you on additional insurance coverage, but why am I paying at least double RMS' rate for the lowest level coverage? We concluded we didn't want to pay the premium for a company that is insured, especially as the team did a great job on our first move back in 2016. Anyways, back to our recent move in June 2020, the 3 man team did a great job on my 3 bedroom home. They were done in about five hours (single story to single story, including transit). They had face masks on since we're amidst COVID times, which was appreciated. The team was professional, courteous, and busted their butts - it was a HOT texas evening. I will say they didn't seem to come prepared with water/hydration, so I offered some gatorades and water bottles we had stocked up on for ourselves to help hydrate the move. I hope they learn for next time to bring plenty of drinks for themselves. I haven't discovered any broken or damaged items except one large dresser has a scuff on one corner that's barely noticeable, and the kitchen trash can was dented. Small price for a quick, cheap move - I didn't throw a fit. Regarding communication, we had a very complicated window of availability that constantly changed due to changing closing dates and times of our new home (thanks, COVID). Whoever manages the phone (ps, it also receives/sends text messages) was VERY accommodating, understanding, and relatively responsive. We communicated mainly through text after the initial phone calls and I had a response within 3 hrs every time. I wouldn't hesitate to book these guys again. read more

Arrived late outside of their arrival window, damaged a bedframe and refused to accept liability for it (I found the piece of wood they broke off in a cabinet in my old garage). They claimed it was damaged when I had disassembled it myself in my room, but that was a flat out lie- especially when I found the damaged piece in the garage cabinet. I overheard them talking about damaging it, but none of them were honest about it. Stood around idly to add more time to the job they were being paid for by the hour. The worst thing that happened was they left the sink partially on in the upstairs bathroom after using it, which overflowed and flooded it, resulting in the ceiling in the room below it needing to be replaced. This company refused to admit fault for anything and wont help cover any damages resulting for their movers. Also, the movers were very pushy with asking about being tipped and insisted I did not tell their office about them receiving one. The entire process seemed sketchy. read more

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They were very helpful and quick to reply. I needed someone last minute to help move large items out of my storage unit, they were very quick and I only needed them for 1.5 hours. Worth the $$ read more

Just needed to have a china cabinet moved across town. Reasonable quoted me a reasonable price, 2 movers gave me a heads up when they were about an hour away from arriving, showed up on time, and took great care in securely wrapping / protecting and moving the vintage furniture. Would hire again. read more

I highly recommend Reasonable Moving! they arrived on time and the guys were very personable. They made every effort to load as much as the 26ft truck allowed. Keith and Gerald were the guys that moved us and we would use them again. Rates were some of the best in the area as well. read more

Great pricing to be honest. I just wish it was prorated but it's understandable. I had booked a 2 hour 1 bed move for 2 guys and a truck. They missed the arrival window by a few but made sure to notify me well ahead of time which I appreciated. I only had large furniture moved so it wasn't too much work. I wasn't there but my girlfriend says they were professional and nice. The move was pretty quick, the only downside for us was we had it during traffic time which had our time hit the 3 hour mark. But for the price, I couldn't complain. Traffic is out of everyone's control. I'll probably be using them again in the future. read more

I had a very logistically difficult move today (on top of 107 degree weather!) but Steve, Gerald and Keith got everything done efficiently and professionally. I have had a bad moving experience in the past, but their demeanor really helped put my mind at ease. They assured me they would take care of me and I definitely felt like I was in good hands. Moving (and life lol) can be super stressful. So I really appreciated their ability to maintain a good attitude, despite these crazy Texas temps and the difficult logistics of my move. I am a very particular person, so I also appreciated them doing their best to set things up correctly and as organized as possible. Their prices are fair. Moving is not cheap, but this is one time I wish I could afford to give more money because these guys deserved it with all the craziness today. read more

I found Reliable Moving Services on FB. Within the hour they responded to my message. In less then 24 hours I received my mother's items out of storage and in our home in under 2 hours. They met me at the storage facility, went over the paper work, and immediately started loading the truck with care. They where polite, courteous and handled my mother with care as she got in their way with her walker. They put her items in her room and the rest in the garage. They did not dirty my white walls while bringing in the items. If I had more money I would have tipped them more. read more

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Great company. Would recommend and would use again! Three men came and got the job done real swiftly!

BEWARE!!! Don't let the stars fool you. Worst moving experience I ever had. Unprofessional (two men argued most of the time), asked for my assistance multiple times (why am I paying to be the third mover???), SLOWWWWWWW, and WAY over the estimated pricing. Intact, pricing doesn't make sense at all. At least $200 more than every other quote I considered. Do yourself a favor and do better research than me. Go with proven professionals. It's not worth it. Don't believe the hype or the price read more

I really didn't have much to move. But what they did move they made to damage. Two guys came. Moved my bedroom set. Scratched up my bed, poked holes underneath my dresser, and has so much mud on my actual mattress I had to wipe it down. To add insult to injury, the move only took an sold hour. Which should been 75.00 dollars. But because of they gas fee ended up paying 180. So gave the driver 15.00 he had the never to complain about that and say " how he suppose to split that between the two". Rude and complete rip off. read more

Good Morning. The gentlemen that came out to move me on yesterday were great. They worked hard and finishing moving me in a timely manner. I would recommend to the company to a friend or family member. The price was reasonable and worth the money spent. read more

I requested 2 guys for 2 hours. They instead sent 3 guys for 2 hours and charged me more than we agreed to. Then, after they finished the work, they told me they have a 30% surcharge for card and that I would have to get cash for them. Again, it was not disclosed before they arrived. They did, however, show up in the 3 hour window they gave me, and other than upcharging me were professional and fast. Then, the owner harassed me after to post a Yelp review. read more

the two movers I had were fantastic. even when dealing with the mess that my apartment was in they were very professional and finished my move very quickly with no issues. would definitely use them again for my next move read more

Reasonable Moving Services moved my family and I on May 23, 2022. We moved from a three bedroom house to a three bedroom duplex. We lived in our home for 12 yrs, so you can just imagine how much stuff we had. I was a little worried because we had sooooo much stuff. Gerald called me 30 mins before they arrived to let me know they were on the way. They arrived on time and Gerald did an amazing job going over the contract and made sure I understood what i was signing. Originally , I was told that there would be three movers, but only two arrived (Gerald and Greg). Listen, these two movers worked their butts off. They worked hard and fast! I was very impressed at how they worked with confidence and pride. They took very good care of our items. Gerald was the lead. He did an amazing job communicating with me throughout the move. We had no issues whatsoever! Trying to move is stressful all on it's own, but when you add in trying to find a reliable moving company makes it even more stressful. Mr. Washington (owner) takes pride in his business. The pride that he takes in his business showed in his employees. When you take pride in your business your business flourishes. I used Reasonable Moving Services 12 yrs ago when I moved into my house. There was no doubt that Mr. Washington would be my first point of contact when it was time for our recent move. Another thing that makes this moving company stand out is that they offer other services. They will not only move you, but they will also pack you and clean for you as well. Now that's what you call a one stop shop for all of your moving needs. If you are looking to move and don't want the stress of loading and unloading reasonable Moving Services is your team. Contact Mr. Washington at Reasonable Moving Services for your next move. You Will Be Glad You Did!! read more

I used Reasonable Moving Services for my move. The team of two movers were awesome and did a great job. They moved everything with care and all of my items arrived intact. They were very friendly and skilled at their job. I have no complaints about the movers. If I have to complain about something it would be the 30 dollar fee for using a credit/debit card and also the the time not being prorated. However, they were upfront about these two issues when they arrived so it was not a complete shock. Overall a very good experience and I would use them again and also recommend them. I will just make sure to use cash next time :) read more

REASONABLE MOVING SERVICES They are very professional and efficient. We used them to move several times. They are great would not consider using anyone else! They make it look so easy and it just seems to make the whole experience as stress free as possible! It is in their name .....they are FANTASTIC! read more

I hired this company to move me from my apartment and they quoted me that it would possibly take 2 hours to move me from my apartment which had no stairs and no appliances and there were three things to break down, my queen bed, my office desk and my sectional in the living room it took these two men 5 hours to move me not only that we moved less than 2 miles away from my apartment into a storage unit that had a cart to load the items to bring up to the second floor but they didn't work tog to get my things moved. One stood upstairs twiddling his thumbs and the other was walking back and forth in the truck trying to decide what to put on the cart to bring upstair. After I mentioned this to management he showed my review to the driver and he had the audacity to text my cellphone telling me that black women always want something for nothing and nothing is ever good enough they didn't even have a break that day or even use the restroom and it's sad how black women act like that. I explained that first this had nothing to do with the color of his skin but the manner in which they handled my move my family and I could have moved my furniture in less time and it wouldn't have been damaged and for him to come to work smelling like weed was ridiculous you want to call me out but I bet you didn't tell your boss you texted me? They eventually paid me for 4 hours of that took for delivering my furniture but when I went to pick my things up from storage when I moved three weeks ago this is the damage I saw. DONT EVER USE THIS GOD FORSAKEN UNPROFESSIONAL COMPANY WASTE OF TIME THE PRICES ARE GOOD BUT THE CREW IS WORTHLESS read more

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DO NOT USE, Movers showed up on April 10,2023. They showed up late, the older guy stayed down stairs in the back of the truck while the younger guy took his slow time on wrapping furniture till my daughter, 73 year old mom and my self started taking furniture down stairs myself.Once furniture was delivered the guys ask for a $100 tip a piece and when I told them we did most of the work, he said by chose. I told him the next time dont sit in the back of the truck and watch women bring furniture down the stairs and over charge me. I REFUSED A TIP for sorry workers. read more

Arrival time was a bit past the time window but will call and keep you informed. The actual move was seamless, unstressful, quick and professional. If you're looking for a moving company this is the one. Also, they are very affordable. read more