For years I had a different tech company which I won't bring up the name. Sure I was unhappy. Then…read moreone day when I was very frustrated a friend told me he uses a company called Techital, and I should give them a try. So very hesitant but did. This was the best call I have made and has made my life easy. Alex, the owner is amazing. Thank you Alex for everything. Excellent.

If I could give more than 5 stars I would. My company had plans of switching our phone lines out…read moreand it was all rushed.. and wasn't as smooth as one would hope it would be. Well I ended up on the phone with Alex. Alex, you think he's probably just an employee there... Nope. He is the owner! The big CEO!! I don't care if your company has 10k people, or just 10 people working for you. As the owner, time is very important. When the owner sits down and personally spends 2-3 hours on your problem, you know that it's a damn good company. Alex helped get our phones back online. Which was way more complicated than I could handle. I really had no experience doing this stuff. I set up the camera system here and my boss thought that qualified me to do all this! I explained the problem/situation to Alex and with his help we got it back up and running! THANK YOU ALEX!!!!!

Omg! I highly recommend their services! Very professional, knowledgeable and trustworthy. Excellent…read morecustomer service and extremely affordable. One of the best in west LA!

Bobby did any exceptional job!! He answered all my questions & was flexible with my time frame…read more My computer screen was broken , he was able to quote me a price, fix the computer screen in less then any hour . He also went out of his way to meet me by the freeway because I was driving from West Hills . Thanks again will definitely use you again!!

PC Helper Team saved me from a very serious security breach, and I cannot recommend them highly…read moreenough. On July 14, I suddenly couldn't log in to my credit union's app. At the same time, I saw notifications about verification emails from my credit union -- but those emails didn't appear in my Gmail app. When I called the credit union, they informed me that someone had attempted to add a fraudulent external account from Green Dot Bank. As they put it, "The credit union determined this was suspicious activity and restricted online access to my account." No money was taken, but they required me to create a new email address and have all my devices checked for malware before restoring access. I first visited another technician who was pleasant but whose investigation didn't leave me confident. So I sought a second opinion -- and that's when I found PC Helper Team. Soroush returned my call within ten minutes and invited me to their Westwood Blvd office. Hector checked my iPhone immediately and confirmed it was clean, then kept my iPad and computer for a deeper analysis. Within a day or two, Soroush contacted me with the real cause of the breach: I had unknowingly clicked on a fake Evite invitation that led to a fake Google verification page. I entered my Google credentials without noticing the red "Dangerous" warning or the incorrect web address. It looked like a legitimate Evite link -- and even with my banking background and years of training, I fell for it. See the image below. PC Helper also discovered that the perpetrator accessed my American Airlines AAdvantage account and converted 20,000 miles into Lululemon gift cards. Thankfully, it wasn't worse. What sets PC Helper apart is that they didn't just diagnose the problem -- they explained exactly what happened, walked me through securing my accounts, and gave me clear instructions to prevent future attacks. As I wrote in my notes, "Because they found what actually happened and provided detailed instructions... I am able to sleep at night." Thank you, Soroush and Hector. Your professionalism, thoroughness, and kindness made all the difference.

PCHelperTeam has been incredible to work with, and I want to specifically highlight the exceptional…read moreservice provided by Soroush and his team. They handled several major projects for my accounting firm, and the experience was flawless from start to finish. First, they set up a secure, fully optimized server environment tailored specifically for our workflow. They configured everything to integrate seamlessly with Lacerte, ensuring that our tax software runs smoothly, securely, and without the performance hiccups we were experiencing before. Second, Hector and Soroush optimized both our hardware and software across the office. They went through each workstation, cleaned up inefficiencies, and made sure our systems were performing at their best--faster boot times, quicker software response, and overall smoother operation. They also set up a new Dell XPS laptop for me, and this part really stood out. Instead of giving me a generic Windows install, they built a curated, streamlined Windows operating system that included exactly what my accounting firm needs and nothing unnecessary. The device runs exceptionally fast and feels like it was designed specifically for my workflow. On top of all of this, they took cybersecurity extremely seriously. They encrypted all my devices and configured a safe, professionally secured server with strong protections. The peace of mind knowing my client data is protected to accounting-industry standards is priceless. Hector and Soroush were not only knowledgeable, but also patient, clear in their explanations, and genuinely focused on doing things the right way--not just the fast way. Their expertise and professionalism make them stand out in the IT service world. If you're looking for reliable, highly skilled tech support--especially for a business environment--PCHelperTeam is the best you'll find. I can't recommend them enough.

Alex has been repairing mine and my family's computers for years! I've never needed to go anywhere…read moreelse. He is highly knowledgeable and professional. I definitely recommend going to him for any of your tech needs.

Another outstanding experience, consistent for nearly 15 years! My 14 year-old laptop died despite…read moreChris's valiant efforts. He provided me with several recommendations for a replacement and helped migrate the old data to the new unit. Throughout, I found Chris to be wise, responsive, and skillful. Chris is worth double what he charges!

Chris did excellent work at an amazingly good price, was available readily, and is friendly & cool…read more In building a gaming PC, I was not able to get the unit to power on. Chris was able to diagnose the problem with the existing components and get it running. Definitely went the extra mile! Plus he has the most entertaining website you'll see for computer repair. Recommended, and will use his services again!

Great company for all of your IT needs. They do internet support and camera installs plus more. We…read moreuse them for all of our salons and they have been amazing. They are always available when we need something urgent and his prices are great much lower than any other company I have worked with. My company is always looking for the best deal and SugarByte IT does not disappoint. With all the technical difficulties our employees have we are lucky to have SugarByte on our side. Thank you for your support with all of our salons!!!! Highly recommend them.

We hired Vlad to set up wifi for our business, we need to have high speed wifi at every point of…read morethe office, which is big, and a challenging task. Vlad some how did it, and we now have the fastest Internet we've ever had in history of our company. Vlad suggested he could make the sound system in our office better and give us some options. Because of his honesty, his professionalism and dedication, we agreed to spend a bit extra and went with one of his plan. We has guest visiting and everyone was blown away by our high-tech our office is! Vlad is great, I almost did not want to write this review as I know he's a gem and his time is very valuable, we feel so lucky we found him.

Mike was able to do some disk recovery when two other people said it couldn't happen. Very…read moresatisfied.

Michael was very prompt and friendly. He quickly assessed the issue with my monitors and laptop not…read moreconnecting and got everything working together beautifully. Very satisfied with the work and cost.

The owner, Ryan is a genuinely good person eith over 15 yrs experience with fixing comps…read more He spent hours helping me figure my computer hardware problem - he tested a new power supply and a new motherboard for me and made sure I was fully satisfied. He went above and beyond and even helped apply free thermal paste to help incrase the efficiency of my computer. I highly recommend if you have any computer issues that other technicians can't solve!

Ryan was amazing for the service he provided for my old 2011 macbook. Even after the service…read moreprovided, he kept up & in touch with me to make sure everything was going smooth & even helped me with a further problem not pertaining to his service. I would 10/10 recommend