I am getting a bit tired of writing five-star reviews for Five Star! LOL I have lost count often…read morehow many times I've used them. Yesterday it was for window washing (1st time) and power washing (2nd time). Fast and good work as always! Donnie always gives me a fair price and was willing to work with me when bundling services. No, he's not the cheapest, but 1) you get what you pay for, and 2) he gets it done ASAP--I called another company before just for a comparison quote, and they said it would be two weeks before they could do it--Five Star came in under two days! I would deduct a quarter star only because they forgot to mention they accidentally broke one of the outer window trims on a garage window --it was very brittle from facing the dry afternoon sun for 20 years, so I completely understand; just wish they had mentioned it. I added that quarter star back because upon arrival, Jerry the foreman pointed out that one of the front screens was busted from age/sun and offered to replace it for a great price--important when selling a house! For many years, I have used Five Star for gutter cleaning, dryer vent cleaning, screen replacement, outdoor window cleaning and power washing--and they're just as good as ever. Thanks!

this guys where on time and did a great job. They keep things clean and did not leave a mess. i…read morewill Defintiley used them again.

I was looking at yelp and looking at reviews and decided to got with this guys. I called last week…read moreand spoke with Mason and he book me for next week. I follow up with them a day before the appointment which was late afternoon to confirm. Everything was set at 8:00 am. I waited for 1hr and nobody showed up. I called 3 times no one answers. Finally i get in touch with Nathan and ask if they were coming and he said we dont have anyone coming and wanted to reschedule. I ask him why is that when I confirmed the day before. He said I dont know and blame it to their CRM. This was unacceptable and poor bussiness practice.I suggest go somewhere else now i have to wait next week on my next day off. Please Beware

I called David on Friday and he was there on Saturday, along with his coworkers, to clean and…read morerepair my gutters. They were quick and cleaned up afterwards, all with a great attitude. I've used Bird's Window and Gutter Cleaning in the past and I'll definitely use them again in the future.

Ben and his team are great! Gutters cleaned out in a very timely manner. Cleaned up after…read morethemselves and quick to respond. Highly recommend to anyone.

Ben and his helper, came to my home and cleaned our gutters. They were on time, professional,…read moreefficient, and did an excellent job. The price was fair and I am very pleased with the service. I would highly recommend them to anyone.

Reliable and outstanding work on solar panel, skylight and…read morewindow cleaning. Very reasonable pricing and timely service. Have been a customer for over 7 years and they are the best. Have tried other companies and Casper's is by far the best for Service, Quality, and Price. Dick & Sharon in Woodbridge

These guys did a great job. Safety was important to them I…read morecould see as well. Great job ! Thanks

Our windows look amazing! Our patio deck has never looked better! Everyone was so friendly! Will…read moredefinitely use them again!

Have had their window cleaning services for many years now and am always, always satisfied with the…read moreprofessionalism of their work. Greg and Billie are a wonderful team and take excellent care when in and around customer home. I also used their gutter cleaning services and am extremely happy with the results. I've recommended them to several friends, who also - are pleased with their work. I have at least 22 windows in my home so not an easy task for me to accomplish. Grateful for their services!

Phil was referred to us and to make a long story short, his work is phenomenal! He cleaned our…read morewindows and solar panels. Three take aways: 1. Professional 2. Personable 3. Trustworthy After hiring window washers in the past (who's work wasn't the greatest) I now have piece of mind knowing I have someone like Phil to do this every year. One less thing to worry about.

They are professional, on time, did great work, and went above and beyond. They cleaned our…read moreexterior windows, screens, and solar panels and they look great. I bought a new house about 5 years ago and put this off because I thought it would be too expensive. But price was fair and very reasonable. They now have a customer for life and will have them come once a year. I highly recommend.

Master's Window & Gutter Cleaning did a great job for us. The company used to be owned by my good…read morefriend Brian Anderson, so I already had a good feeling going in, but Luke absolutely delivered. He came out to clean our solar panels and gutters and was incredibly efficient. I was stuck working and on calls the whole time, so I was not able to hover or play quality control inspector, but I did not need to. Everything was clean when he arrived since I had just finished cleaning the sidewalks and patio, and when he left, the place looked exactly the same. No mess, no debris, no signs that anyone had even been here except that everything was spotless. Luke also sent me pictures, which I really appreciated. It was honestly a relief to see that he cleaned out what had to be more than 20 years of gutter gunk. That is not a technical term, but it should be. We have had rain the last couple of days and the gutters are working great. Water is flowing like it finally remembered what its job was. Super happy with the service and would definitely recommend them.

Some confusion going on. I had power washing done on my home. I was quoted a price by phone, but…read morereceived a different, higher estimate by email. It was no big deal and I agreed to the higher price, but the technicians came to do the work with the lower price. Again, no big deal, but still confusing because it's not clear what I'm paying and price should be clear (especially if you are pre-writing a check). I confirmed the time of my appointment on several occasions which made it confusing when my technicians arrived an hour later than they should have and I had to ask for an ETA on their arrival. I suggest rather than committing to an exact time, provide a range and flexibility. That way customers can decide if that range works for them. Being on time and providing status updates if you're going to be late is a professional curtesy especially for customers on tight timelines. The cleaning was done nicely, but I did later notice spots in corners that were missed (i.e., behind doors). The front porch area was cleaned, but then the technician blew leaves back on it. They do answer their phones unlike other competitors that you just cannot seem to get ahold of no matter what. However, their power washing is a lot higher price than other competitors. Unfortunately I don't have time to have them come back out and fix anything they might have missed. I'm strapped for time as is. I'd work on communication, attention to detail, and leaving the place clean. Also, consider putting before and after pictures in some sort of written professional document like a PDF you can leave with the customer same day with a receipt before you leave.