The guy at the desk, Theo, was really helpful and friendly. He explained everything and made the…read more process quick and easy.

I had a great experience with customer service. Theo was extremely helpful. He is easy to deal…read morewith, explained every clearly abd we were in and out, one and done within 30 min.

Brian at the front desk always goes out of his way to help me out. Very accommodating and even…read morethough the rate is a bit pricey .. the friendliness of the staff is what keeps me coming back.

Do Not Store here !!! My 10x 10 has doubled in price in 2 years . More importantly it's double the…read moreprice of storage spaces in the SAME area . And delivered in a letter giving you less than 30 dats to get out . If you store here you are ripping yourself off , and considering the empty spaces around me others are leaving as well

The three star average of the reviews for the place is pretty apt for the most part…read more In terms of the positives, the space is relatively clean and the staff is fairly attentive. That being said, the complaints from the 1 star reviews are pretty spot on also, especially about the hours being not quite what they list on the website, which can be frustrating since 6:30pm or so is a bit of an early cutoff time even for Queens. Like with a lot of other things these days, their business model is to nickel and dime you with periodic rate increases and forcing you to buy a $5 lock of their own that they charge you like $20 for. All in all, you pay for what you get.

Storage facilities have become a part of my life most recently here in The Big Apple, previously in…read moreCali and multiples in South Caca-laka. Call it streamlining, collecting, downsizing, call it what you will, whatever your needs -- these are not pleasurable places but quite necessary. Necessary again for me, so I took two and my 8 x 10's were priced quite reasonably and only three miles from home. Staffers are few but fantastic, always ready to pitch in when they can and some of these fellows are big dudes and I think what a help they must be to the older customers. The street the facility is located on a tiny and tight street (112th & Jamaica Ave) with potholes and cars, always tightly parked on both sides, a large auto mechanic shop and another something or another that requires eighteen wheelers to squeeze through, so you can imagine the allotted parking spaces within Cube Smart can be tricky to get a hold of. So far though, no problems there and the hand push carat are smooth rollers and can manipulate just about every sharp angles turn with a kick or a tug. To de-stress as I pick up or put away, I walk the white cubed halls envisioning fighting off Storm Troopers with Luke, Han and Chewy to meet Artoo Detoo in the control room to rescue the princess from the depths of the Death Star. Then I depart into the jungle of a world that is here and wish I was upon the Death Star, as it sounds much more of a relaxing experience. I open the sliding aluminum door and pick up or put down again and sometimes I'll spend a bit of time going through my rock and roll memorabilia, pluck a few things to have Ebayed or to display on the shelves of my bookcases which makes my happy. I guess it's more of those groovy vibes the 70s items seem to give off that I just can't seem to let go of.

As one of the most crucial operations in the borough, the Entrepreneur Space is a place where…read moreentrepreneurs can make their dreams come alive. It is an "innovation incubator" which is a space designed to help folks develop their ideas into fruition, and flourish as an up-n-coming small business. So many of the best businesses in Queens got their legs in this space, and for food oriented bizes especially; this is a place where a licensed kitchen is available for just about any occasion from testing to presenting. This is especially important for folks who aren't looking to sign a lease for a commercial space and/or want to try something out before venturing out on their own. It's still relatively new as it's only been around for a few years. It's not the largest space, but it addresses a crucial need for small businesses who are hoping to take their food game to the next level. Folks can rent the spaces and the place is open 24 hours a day. FIngers crossed they stick around for a long time.

Entrepreneur's Space is a large kitchen and venue space for budding chefs, brewers and winemakers…read more They host an annual birthday party to celebrate the space and all the food entrepreneurs that cook there! So cool! I did not know this place existed until last night! There were 34 vendors explaining and giving tastes of their best foods and drinks. With so many options and limited belly room, I didn't get to try all 34, but we made a brave attempt! (Ok, Maybe I tried 30). My favorites were: Biggie's Crack Toffee- winner in my book. Amazing delicious toffees. Two people next to me took a bite, one person opened their eyes wide and said OMG! The other person was nodding and smiling. Out of the three flavors available for tasting, I wanted to take home two flavors: the bitter sweet pomegranate crackling toffee and the sweet aromatic toasted pecans with bourbon. So good! Veda's Cakes and catering- their roti was this fluffy cloud-like roll filled with curried chicken. Great flavors. I will definitely visit when they set up a restaurant. Judy's Knishes- crispy potato and onions reminded me of my mother's cooking. It was filling, simple and homey at the same time. Great bite. Pretzel Man- gooey cheese stuffed fluffy pretzel was delicious. Casa Maya- their slightly sweet hearty smoked "Fire roasted red medium salsa" was so good that I bought one bottle to take home. Most surprising: Phoebe's - her 'Omega-3 bombs' were chock filled with 9 whole grains, flaxseed and was hearty and beautiful. Tasted nutty and had a soft texture. Very filling. Viva Natural Pao de Queso- gluten free cheese rolls. They tasted like lighter version of Brazilian cheese bread. I liked the cheese and the smoked salmon sandwiched inside. Uji Smoothies- smoothies made from whole grains. I thought this was be disgusting but it was surprisingly light and one of the smoothies tasted like drinking oatmeal and two tasted pretty good (chia and citrus + quinoa + mixed berries). I can't wait to come back next year!

Unprofessional , unhelpful, rude, terrible staff and worse facilities…read more Their elevator malfunctioned we called the property manager for help by the time they arrived the manager told us the facility was closed. Told us we were trespassing and then called the police!! Can you imagine? We waited for the police but after calling the manager left because they knew they would be in trouble for filing a false police report. Unbelievable treatment! We are going to cancel asap. And file a lawsuit. Beware of this facility.

Customer service was excellent .Christine was excellent and very helpful .She was very…read moreknowledgeable and made this transaction very easy for me . At this public storage location ALL the staff are very attentive and excellent , place is spotless .

The place is an ABSOLUTE JOKE! I sign up and reserve a 5'x5'x4' unit online. When I show up to see…read morethe unit I can clearly tell it's not 5'x5' - it's not even a square, it's like a sad rectangle. I tell the office manager and he's just like "yeah they gotta re-measure these units" like they clearly know they aren't the size they are advertising and selling. I measure it with my iPhone and it's literally 5'x3'x4'. Literal false advertisement by these scammers. I tell them I won't pay the price of a 5'x5' for something that is clearly 5'x3' and after waiting an hour for a manager, the douchebag says he can knock $10 off or I can take a refund. He says sometimes you get more than you pay for and sometimes it may be less. These guys are pure scammers that know what they're doing is wrong and don't care. Couldn't imagine a big company like SaeGuard would be engaging in this type of behavior. Peace out Safeguard! Obviously I'm not doing business with such a scamming, dishonest company. Well thankfully I went down the street to CubeSmart on Bogart street and would you believe it? I got an ACTUAL 5'x5' unit for HALF the price and their facility is even nicer! Thank god SafeGuard tried to scam me SafeGuard is a COMPLETE SCAM. Avoid them like the plague. Go to CubeSmart!

I'm talking about safeguard on Astoria blvd in queens. This is the cleanest place in the world and…read moreif you are lucky enough to meet Gregory you will have the best customer service!!

The employees here are great. I've known Guru and Daniel for years. The younger lady Mohini and the…read moreother younger gentleman (I cannot remember his name) are also very great employees. They are always helpful and kind, professional and patient. They are clearly doing their best in what is a demanding environment. Unfortunately, I witnessed management speaking to them in a disrespectful and discouraging manner, including comments implying that employees were easily replaceable. It created an uncomfortable atmosphere and reflected poorly on leadership. A strong team deserves to be treated with the same level of professionalism and respect that they give to customers every day.

I had never used a storage facility before but everything here went very smoothly. From setting up…read moremy move-in, daily check-ins and final move-out. Great hours and excellent location. Daniel is very accommodating. The one thing which would have been nice is a pallet jack/fork lift and ability to put my items on a pallet when moving out. But I understand this is a self-storage, so they do not have those tools. 5 stars

I waited 2 years to make this review because I didn't want the prices to go up based on demand…read moresince this is THE BEST place to use as a Storage and parking place. Now, that I was able to clear all my junk, I gave up my space and here it goes. The storage areas are great. My storage room was like a hidden compartment all the way in the back, I had to go thru a few doors to get to it, it can also be confusing to find because the hallways are repetitive with the same style look, I think it was funny...lol Very secure place..lol. I didn't need that much security but hey, it was good....lol They have parking spaces for Vehicles which are great and are a rrrrrrealy great price compared to Parking spot rentals in Brooklyn. I was paying a really good price and it was a set steady price with video surveillance 24/7 and if you think it can't be better than that, guess what? It is !!!! Because in the back of the building there is an NYPD fleet base full of police cars which I really don't know what they do at that location but just so you know, there are cops and detectives in and out 24/7. So, let's say, this is the top most secure Storage place in Brooklyn. Customer service was ALWAYS excellent. Jessica is a sweetheart.

Reader, beware: Apparently, my recent review, ranking…read moreStorage Post with one (count it!) star, has been deleted from this Yelp forum. I had carefully detailed several exasperating--sometimes infuriating--visits to my unit at Ridgewood. Today, that review seems to have evaporated into the cyber-ether. Btw, those complaints DID result in a reduction of monthly payments. Thanks, SP. You've earned two stars this time. However, I still believe that my Yelp-accessible personal account might have assisted potential customers when making an informed decision on their choice of a suitable storage facility.