For the last three years, I have entrusted my dog to WCDW for dog walks and overnight stays. I…read morecan't imagine using anyone else! The dog walkers assigned to my dog have been caring and gentle with him. The highlight of my day is getting an email report on my dog's walk and a picture of him. Communication from WCDW and our dog walker is informative and quick. I have only good things to say about WCDW and its staff! I highly recommend them to anyone looking for reliable, high-quality dog care.

Dog walker services through Windy City has been so helpful, especially with an ever changing…read moreschedule. I appreciate the easy scheduling and communication, and our dog loves the 1on1 on attention on his walks!

Highly recommend using Pet Care Now, Kara took great care of our dog and kept us up to date on all…read morevisits. I am glad I found Pet Care Now and will use them again.

Thank you, Hershey and Savannah had a great time. We really appreciate you being on time and…read moreproviding that extra effort to every detail. We plan on being regular customers now that we have experienced your excellent service.

Al and his team are the best, my doggo Hudson can't get enough of his lunchtime walks with all his…read morewalkers. I've worked directly with Al and 3 of his walkers and we have had nothing but great experiences. Highly recommend! Attached is one of the photos that the walkers will send daily while out on walks.

We needed a dog walker pretty quickly, since my husband is traveling now Monday-Friday, & I am at…read morework all day. We found Millennium Dog Walkers through a couple in our neighborhood, who highly recommended them. Well they were so right. Millennium Dog Walkers are absolutely amazing! From the communication from the owner, to our dog walker Shane, this has been just an excellent experience. Our very big 13 year old Australian Shepard just loves Shane. Shane is so very dependable, kind, loving, and text's me after each walk & sends a picture too. Millennium Dog walkers will give you the peace of mind that your dog is in great hands every day. We highly recommend them!

Our family has been extremely satisfied with the quality of our regular (and substitute) walker as…read morewell as the responsiveness and professionalism of the administrative team at Windy City Paws. 10/10 recommendation!!

The pet sitters are amazing and extremely diligent about following pet care instructions. They go…read moreabove and beyond for their clients.

We love BCW & have been a loyal customer since 2021. We started with the leash walking training…read morecourse & then moved on to weekly walks. We love Liz our walker. We have also used them for in-home visits with a senior dog. All the staff is friendly, super responsive & attentive! Always sending updates with photos. I have personally enjoyed getting to know the other dogs that walk with ours and look forward to giving out extra pats each week too.

As a new dog mom, I wanted to make sure I was setting my pandemic pup, Reggie, and I up for success…read moreand that meant calling in the professionals! I am SO grateful we found Dani. Her positive reinforcement training taught both of us so much and allowed us to form an amazing bond! I'm about to buy our third round of six sessions and honestly we may just keep Dani on a training retainer for life! Dani helps set expectations (for pup and parent) and is so great at reminding you of the pup's milestones. We're currently in the rebellion phase and I know I can always reach out to Dani for random tips and tricks in between training sessions. We've also began small pack walks with BCWW and this gives Reggie an amazing social life and time away from me to help curb separation anxiety. Liz deserves a shout out too because she is amazing with my big ole pup! I literally refer everyone I know to Dani and team. You can't go wrong with them!

Started out on a positive note....but over time things deteriated. If you choose to use thies…read moreservice i strongly suggest you keep things extremely professional. The lack of comunication was frustrating They bill you and charge your credit cardbefore sevices are completed. They never answer the phone on the weekends and sometimes during there scheduled buisiness hours. I suggest having a camera due to the fact that I strongly believe that they were not honest about the number of scheduled visits I think they are under staffed and over whelmed. I try to give everyone the benefit of the doubt but when i chosse to part ways they refused to return my keys and i had to pay for my locks to be changed. I would use Windy City Paws they are the best in chicago

We used the company for two years for occasional walks (up to 1 or 2 per week). We like the check…read morein / check out procedures and GPS tracking of the walks. We were pleased but the service has gone down a lot recently on reliability. During the past month, four walks were requested and never confirmed nor acknowledged. Even after texting inquiry follow ups, the texts were not answered in a prompt manner (up to a day after the desired walk). Not sure if they are having software issues, but the lack of comms made them. It seem reliable which is something we want in a dog walking service.

We used Urban Tailz in the Loop for approximately 4 months for their dog walking services and are…read morereally sad we can't continue with them because we moved. Brian and Amanda were our main walkers for our mini goldendoodle, Buddy. They were very professional, flexible, and accommodating with our busy work schedules. They were also very friendly and easy to work with! We would highly recommend their services!

These dog walkers are amazing and I would definitely recommend their services. I left three days…read moreand my dog was extremely well treated ans I got a text with some news about my dog well being every day! Also, they are really flexible and extremely friendly, so don t hesitate!

I can't recommend Green Paws enough! The office staff are so helpful, flexible, and responsive, the…read morecare team is so caring, transparent, and thorough - it's been so great to have people I can completely trust take care of our pets while we're at work or away for the weekend. Our pets have lots of needs and everyone has followed our detailed instructions so well. We're moving and we're going to miss everyone at Green Paws so much!

We love Green Paws! They may be a little more expensive than other dog walking businesses, but the…read morelevel of care and attention they provide is unparalleled. They are attentive to detail, responsive, available on short notice in a pinch, and they do so much more. Having an established relationship is great, we always know the pet care specialists and they introduce us any time someone new will be coming around. Excellent service, we recommend them to all our friends

We love taking our cocker spaniel to City Pets. It's expensive, but well worth the cost (and really…read moreonly $10 more than any other groomer we tried). The price also includes a lot of things, like nail trims, that other places charge extra for. Our dog is a rescue and she has severe anxiety about kennels/cages. Their cage free policy is perfect for her. They always do an excellent job. One time they didn't cut her quite short enough and they were very understanding and trimmed her up for free. They always add little extras like bows in her hair or on her collar, which I find adorable. I haven't tried any services other than grooming.

I have been very reluctant to write a review on City Pets, perhaps because I feel so sick and…read moreguilty for having taken Cooper here to get groomed just because their rates are less than at Kaiser's (two blocks away) - a good lesson to "buy nice or buy twice". Grooming: I initially took Cooper here for doggie day care since I was working and going to part-time business school. I noticed they offered grooming and decided to try them out since their rate was less than at Kaiser's. The second time I took Cooper for grooming, he came home with such a close shave! Lisa told me they had to take extra fur off since it was matted. I thought it wasn't a big deal until a year later when my husband and I noticed that Cooper's fur was not growing back. We took him to the vet to confirm it wasn't due to a medical reason, and she told us that his fur had been cut down too short that it destroyed his fur follicles. Please see the attached before and after photos. We are distraught that his beautiful fur has not grown back (his neck especially remains bare). Doggie Daycare: The dogs are not given walks during the day. Instead, there are just pee pads on the floor so that the dogs can relieve themselves inside. This can be very counter-intuitive for a puppy who has just learned to be house-trained.

I needed to get a new pet sitter for my two cats after moving outside the service area of my…read moreprevious pet sitter. I researched a bunch of pet sitters on Yelp and contacted a couple. Stephanie was very responsive and immediately set up an introductory call to get to know my needs and everything about my cats. Stephanie and her team took great care of my cats while we were out of town for a week. The app that Chicago Urban Pets uses allows you to include all the information, and pictures, of your pets. When the sitters come to visit, it lets you know when they have entered your home and after the visit the sitter sends you a detailed report and pictures. It truly allowed us to enjoy our vacation and know that our babies were being very well taken care of. Thank you Stephanie, Abbi, Oliver and Victor!

Chicago Urban Pets Review…read more We called Chicago Urban Pets in advance of our arrival to Chicago. We requested their services for 1 hour with our dog in our hotel room while we would be gone for less than 2 hours. This is what happened. Text message to company: Stephanie, Unfortunately, we aren't very satisfied with the services of the sitters. They arrived late, at 11:00 am, for a one hour visit due to "transport issues." We made it clear we were checking out of the hotel at 12:00 pm. We also made it clear we needed a one hour visit between 9:30-11:30 am. We left at 9:10 am and returned at 11:30 am while the sitters were still present. They said they had just gotten back to the room with Ivy. By our calculations Ivy's walk was very short. Additionally, as a result of the sitters showing up late, Ivy had an accident in the hotel and the hotel is charging us a $250 deep cleaning fee and a $100 annoyance fee. One of the two hours that we were gone was dedicated to your services that we did not fully receive and it also cost us an extra $350. I never want to poorly review any company, especially a locally owned company. But I feel I have no choice in this case. Is there anything I am missing regarding your policies for sitters showing up late? Jodi Watson Text response from company: Hi Jodi I am very sorry to hear about these unforeseen's. Additional costs from the hotel is no one's idea of a good time. Looking over our notes and communications it looks like you had expectations that were different from the nature of our policy and I will make sure Sophie calls you Monday so we can clears things out. Best Stephanie, owner Resolution: I spoke with Sophie on Monday, Jan 30th. The company felt a fair resolution would be to charge us $40 for a 45 minute stay, instead of $48 for a one hour stay, although the sitters were alone with Ivy for 30 minutes. The other 15 (ish) was with us present upon our return to the hotel. Sophie stated the policy is that if you book a sitter from 9:30-11:30, they can arrive at any time between those hours. So, technically, they could have arrived at 11:30 and stayed til 12:30 - even with our hotel check out at 12:00. Had we known this, it would have changed our timing of events and it certainly would have changed who we chose for an agency. The Gwen Hotel recommended we use their Consierge service when choosing a pet agency in the future. We feel this is a good idea.