Called for an estimate....spoke directly with Dennis. He asked a few simple questions, gave me a…read morevery fair estimate and had someone at the property the same day. Excellent service, friendly and efficient employees....overall, a great experience. I highly recommend this company.

Can't speak to the effectiveness of their regular service but I do want to leave a review of their…read moreresponsiveness to a problem we experienced early on a Monday morning-- a bat in the shower. Not sure how he got in but bats are not something I deal with. Reached Dennis at 7AM and Brian showed up within an hour. Removed the bat for a truly nominal fee. Very, very impressed.

Jeff was amazing Very professional and polite…read more Jeff arrived on time and very very knowledgeable I highly recommend his services thanks Jeff

I wanted to like this company, but alas I couldn't even try to like them…read more I bought into a groupon for their service, and I think they were simply overloaded with calls, and could never call me back. Even after multiple voicemails spaced weeks apart, thinking I would eventually get a call back. Nope, nada, zilch.

Super impressed. We called them and they responded immediately. Phy came out and did a 1st class…read morejob. Was not afraid to jump in the attic or dig into the crawl space. He answered all our questions and provided a very thorough report on what he and his company recommended. He and his company provided incredible value to my husband and I - thank you, Phy!!!

My house had an intractable rodent infestation in the walls and ceiling. It's an odd little house…read moreon post and piers with no attic. I had several exterminators who did a lot of exclusion work but still those early morning noises. It had been months and I was losing sleep and feeling desperate. I had one other crawl space contractor out who bid 15k try to solve the problem. Then Phy with Thermal-Pro came .He proposed a clear and detailed (and much more affordable) plan that would add value to my home, reduce my heating costs, and prevent odor. Best of all, he reassured me they'd keep coming back until the rats were gone. His crew is professional, tidy, and efficient. The communication was excellent. I'm thrilled to report Thermal -Pro solved my problem!! I couldn't be happier with Thermal-Pro ,and I don't even have an attic!!

Jo and everyone at this company have been a joy to work with. I was in the process of selling my…read morehouse and undenounced to me the inspector discovered that I had mold in my attic. I called a few other companies to get a quote on how much it would be to get the mold removed but I didn't have as much luck as I did with this company. Most of the other companies I spoke to were not certified in mold removal and could not complete all the work themselves, some companies didn't even get back to me or were scheduled out over a week to even get a quote. I ended up going with this company because they are certified in mold removal, and they were very responsive and able to give me a quote within the first few minutes of contacting them. Jo was the employee I spoke to over the phone, he helped explain and you could just tell how knowledgeable he was, he made the process much easier. They offered several warranty options, and they were able to complete all the needed work. Abraham and his crew were able to complete the insulation, mold removal and ventilation within a few days and I was able to pass inspection.

I am rating - 3 for the customer service communication. The technicians did a very good and…read morethorough job, and I truly appreciate their work. However, the final price I paid was higher than what I was told over the phone, and I was also promised a discount that I did not receive. I also wish there had been clearer information about what exactly is included in the service. Although the website lists the included tasks, the differences in pricing and service levels were not clearly explained. I hope the company will improve transparency around pricing, provide clearer communication, and that customer service will keep its promises in the future. Next time I will pay closer attention to the details.

Super fast response via text and email. The quote was online and I loved their written sales pitch…read more Service techs arrived at the tail-end of the window (10-12pm, arrived at 12:04pm) and I had to call/email to ensure they were indeed arriving. I prefer companies being proactive. Their verbal quote in person felt like bait-and-switch, as it was not anywhere near the online quote. I had turned down other options as I liked the online bid. I explained this to the techs, and they were able to "negotiate" a better price (slightly higher than my online bid) so it was not exactly what I expected. What I liked is the job was complete on the day I requested. The techs tried upselling me in person, didn't give me anything in writing, and kind of hesitated when I'd explained I wanted them to either take off their shoes or wear booties, as the floor was recently cleaned. Again, they did the job on the day I'd requested and came highly reviewed, but I still have not received a written receipt (it's been nearly a week) and I don't care for the upselling when everything on the price menu is online. As they were able to finish one home I hired them to do another, based on time. Would I hire again, I'd give them a 3/5 stars, so not necessarily. It was 100% based on scheduling on why they got my business and they sold me on the instant reply and online menu, but I wasn't impressed with the mess (had to vacuum after they came) and the upselling and their hesitation of booties. I also prefer precision (screwing in all vents) over rushing for a completion. I had to run around and ask them to put the vent covers back on. They asked me to write a check to a "new company" and that seemed sketchy/uncomfortable too as I thought I'd hired Evergreen Air...

Mo came to our house today and did a great job cleaning our ducts, sanitizing the ducts. He was a…read moretrue professional. We highly recommend him and the companies services.

Update: I was billed twice, so you'll want to double check your statement. I paid by check--to…read moreavoid the unexpected fees using my debit card. In related news, I later found out that asking adding a surcharge for debit transactions is actually illegal per U.S. Federal law. Good to know. (https://usa.visa.com/dam/VCOM/download/merchants/surcharging-faq-by-merchants.pdf) You might bring this up when they attempt to do charge you for a debit card, which my agent did. They can charge up to 3% for credit cards. Nevertheless, the good folks are the office were very nice about reversing the double-charge. I am waiting to see when it comes through. Pro's - Basic work seemed to be done well and at a price that was competitive with others I contacted at least for the basic service. - Communication was prompt. - After some re-scheduling on their part, the team did the work swiftly and efficiently. - Most of the terms were clear in advance, using Yelp Projects. Con's - This is a fairly shiesty corner of the home maintenance world. Many providers seem to give you a low-ball estimate to get in the door and then upsell significantly. - Envirosmart is not an exception. - The initial quote was $200. This included scoping the ducts and doing the negative pressure clean-out. - Onsite, they then upsold me to $670 for a more thorough brushing of the vents, sanitation, and some other ancillary services. - They were only modestly well-organized. They called the day-of to reschedule because of a conflict with internal training. They also confirmed a different time than I had originally scheduled. It was the difference of a 9 to 11am original window and a 2:30-3pm arrival. - The Yelp Project communication could have been clearer. They did not specify whether they were calling to quote me or coming to do the service! Amid all this and with some clarification and flexibility on our part, we worked it out. I would have appreciated either a discount or additional service for the delay. None was proffered. I did not go ahead with the upsell as I had already gotten quotes for less from other providers with somewhat more transparent pricing. I think the work they did appeared fine. See attached pics. Your guess is as good as mine which are before and which are after! They did not specify when they sent them to me and email took off the timestamp. I'm hoping the cleaner ones. I probably will try another service when I do this again and with a higher rated provider. All in all, though, I had low expectations and those low expectations were met.

John is the absolute best and I highly recommended his services. My rental home had such an…read moreinfestation of fleas that they were in the beds and even the shower! I called John at 8 am and he was at my home by 12:30 the same day! When I returned home, not a flea was found and not even a smell of chemical. I would have paid over and above John's already low rate for the impeccable work! Thank you, John! P.S. I am a real customer!!

Ant massacre. That is what it was 2 days after John treated our home and driveway. They are still…read moredying. We were covered with pavement ants. Some of them were flying through the house, while others crawled. John was very professional and efficient. We will be calling on him for all of our pest problems. You can't lose by using his services. Spray and bait are not harmful to humans or pets. Call today.

Called Pest Rangers a day ago and spoke to Pete. He said he could swing by my house the following…read moreday around 8:00am. When he didn't show up at 8am, I became worried that he was going to be a no show, like another pest control company that failed to show. At about 8:10am, he called and told me that he was finishing up on another project and would be 1/2 hour late. True to his word, he was at my house within a half an hour. I told him that I observed, on the second floor, under an eave, a bird trying to enter the house. He got his ladder, climbed onto the roof, and found the entry point. Moments later, he returned to his truck to get some wire mesh, climbed back onto the roof and stapled the mesh to the house to seal off the area where the bird had entered the attic. On top of that, he climbed around the attic to make sure that there wasn't a nest or any further evidence of bird activity. Pete was easy to talk to, hardworking and trustworthy. If I ever need to hire another pest control company, I would immediately call Pest Rangers again.

Highly recommend this company, came out on time and took a look at both my attic and crawl space…read more Both Brooke and Pete were extremely helpful, kind and they gave me a great price on fixing my issue! Thank you Guys!